Award Force Reviews
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179 Reviews
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Award Force is easy to use and has helped me save so much time in gathering entries to our...
Reviewed on 19/01/2018
Pros
Its user friendly interface makes it very easy to set up a session and manage the entries to you awards. I like that the information from the previous years can be reused, making it even more easy to use years after years. The information displayed on the dashboard are really useful. You can keep track of how many entries you've got at the moment, how many have already been submitted and how many are still in progress. The graph displaying how many entries have been created over the last few days also helps us analyse our impact. For example we can see whether the last email we've sent to promote the awards has generated new entries. We send I also love the broadcasting feature, which makes it so easy to contact all the entrants at once. Bye bye mailmerge emails, hello simplicity!
Cons
Setting up the criteria for each categories has been my least favorite part of the set up. It's still rather user friendly, and I'm not sure whether you could make this step easier, but I found it quite tideous. The data analysis features could be better too. For example we wanted to compare the amount of entries created/submitted in the 2016-17 session and the 2017-18 session but were unable to do so.
- Industry: Higher Education Software
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
After the learning curve: the relief!
Reviewed on 19/10/2020
It was not quite so easy on the Admin end because the system is complex and allows for many...
It was not quite so easy on the Admin end because the system is complex and allows for many configurations, but the customer service is stellar! I got replies to my queries regardless of day or time within a few hours, and even had a few video calls. I am a fan !
Pros
We use it to allow design students to upload their work at the end of the year. Setting the system up to meet our requirements was challenging because there are so many options, but once it was configured the students found it very easy to upload their work, and even sent some fan mail. They could revise their entries up to the deadline, we could specify the acceptable file types and everything worked smoothly. We also invited reviewers to comment on the work , that too was very easy on the user end.
Cons
There are a few odd things here: it is , for instance, not possible to sort all entrants by their last name, only by their first. If a judge is already in the AF system they have to use their previous password to log in which can cause confusion. With the help of AF we set up an algorithm that randomly assigned student work to reviewers and you would think that it would be easy for the computer to do this evenly, but it turned out that the some judges got only 10 assignments and others as many as 16. One complaint judges had was that they did not get any sort of confirmation after they completed the reviews that were assigned to them. There were a few questions I did not know to ask at the initial setup. I DID ask if there was a file size limit for the upload (the answer is no) but I did not ask if the file sizes have an effect on the download. The answer here is: yes, definitely! This may not matter for users who deal with text files, but in the design world files get big, and when I tried to download all the work to local drives it turned out that large files (almost ALL of ours) could not be downloaded in bulk, but in batches of about 10, and extra large ones had to be done separately, This is almost a deal killer, but hopefully can be avoided next time with file size limits during upload. MY number one item on a wishlist: create an option for a one stop download of ALL selected files.
Response from Creative Force
Thank you for your honest review, Ingrid!
As much as we love fan mail, we also like to hear about the pain points of our clients. Bulk downloading is a slow process for sure and we have some ideas to optimise and improve it in the future.
Some other interesting insights too which have been passed on to the Product team.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Review for Award Force by Den Barrault
Reviewed on 07/01/2017
I enjoy using Award Force, and in general find the platform easy to use, and quite polished in the...
I enjoy using Award Force, and in general find the platform easy to use, and quite polished in the way it is presented. My users also support this opinion.
For an administrator, I do find it frustrating that certain features are not present:
- not having a record of notifications
- not being able to copy anyone into notifications
- not being able to contact collaborators in an application (only main applicant gets results)
- not being able to use the fields in all areas of the application
- not being able to do negative selections in the search windows
- review flow is quite complicated to set up, and impossible to visualise in an easy way - would be nice to have a way of easily visualising which applications are where
- setting up judging is a bit tricky too - it is hard to visualise easily if it has been set up correctly
I would also like to get a regular update on what you have planned in terms of feature updates. Especially as my site is up for renewal soon.
I have also previously sent some feature suggestions to the support team, it would be nice to see some of these implemented.
Many thanks and best wishes
Den
Pros
I have already detailed this
Cons
I have already detailed this
Response from Creative Force
Thanks for the lovely review and feedback Den. As you know, we're regularly adding improvements and features¿ we do need to get better at communicating those though!
You'll be pleased to know that there are further improvements coming to broadcasts (notifications) that address some of your requests, and some other grant-specific features that I think you'll be interested in¿ an email is coming your way with details :)
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Building Designers Association of Australia benefits from Award Force
Reviewed on 24/07/2020
Award Force ensures that the format of the entry material is consistent and predictable, whilst...
Award Force ensures that the format of the entry material is consistent and predictable, whilst still allowing the entrants to be as creative as they like with the content of the material.
The participation is about 2 - 3 times more than it was 10 - 15 years ago before Award Force. Whilst I can't attribute this increase wholly to the software (there are other factors), my colleagues and I can't imagine how we would have dealt with the volume using the old methods.
Pros
The software saves us time and energy by storing the material, categorising it, and allowing entrants to manage the submission themselves until close of entries. Even then, entrants are permitted to resubmit incomplete content if necessary, which saves us a lot of filing.
Centralised storage that is backed up and accessible to anyone (with permissions) is a relief.
We're pleased when entrants give us feedback that they find the process simple & intuitive.
It's very convenient for the administrators to be able to export customisable reports. I could go on and on...
Cons
We haven't got around to asking the helpdesk about this feature yet (perhaps it already exists), but we can see some benefit in providing the capacity for an entry to be able to be a "linked copy" of the primary entry. Rather than making a full duplicate of an entry simply to enter into a different category. It would be useful if all the common content was linked between each instance, and there was the capacity to provide additional content specific to the linked category(s) if required.
I don't think this functionality exists currently, but if it doesn't I wouldn't be surprised if they are working on it already.
- Industry: International Trade & Development
- Company size: 1,001–5,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The support on Award Force is the best I have EVER experienced
Reviewed on 21/08/2019
I inherited an open Award season to manage and was able to come up to speed fairly quickly due to...
I inherited an open Award season to manage and was able to come up to speed fairly quickly due to the intuitive nature of the platform and the SUPERB support I got from Award Force e.g. one on one training calls, common help tips embedded in the platform (ie don't have to go to another screen and back and forth but can take action in the platform with the tips right there on the same screen), and extraordinarily fast responses to my emails asking how to do certain things.
I am managing our 2nd season and it is going very smoothly and I am digging deeper into the functionality that is available.
This is our team's second year using the platform and it works extremely well for the needs that we have and I highly recommend the SW if you need to manage an Awards program.
Pros
The program is fairly intuitive so the learning curve is not too steep. And for the times when I have needed help, the response time and quality of support is unparalleled in my experience. I send an email, within a few hours no matter what time of the day or night I send it, someone from around the globe answers me. If further assistance is needed e.g. a call with someone, it can usually be set up within a day or two of my request.
And the quality of the support is excellent. The staff are extremely knowledgeable of the product and understand the questions from a user or functionality perspective vs providing technical-speak. It seems that often times tech support for other SW I have used is staffed by technical wonks who write the code and make the bells and whistles but don't have a real understanding of the business or user function so the support comes from that perspective rather than understanding what I am trying to do and then providing a solution.
Another thing that I use all the time is importing to excel to run reports. In this way, I can always have a user friendly aggregated view of what is on the platform depending on what I am needing. I love this ability to have offline access and I know some of our judges have also made good use of being able to download PDF versions of entries that they can review on the go and then come to the platform to enter their scores and comments.
Cons
I have come across some small functionality that I would like to have such as a bit more ability to "pretty up" my email broadcasts or filtering by 2 different dimensions to randomly assign entries for judging. With that said, the SW really addresses so many of our main needs that these issues are not an issue and I have been able to create workarounds if needed.
Response from Creative Force
Thank you ever so much for your raving review, Gillette! We can't stop the high fives :D We will continue to improve and add time saving features so you can continue managing and growing your program year on year!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The customer support is wonderful. They are very prompt, and accept numerous inquiries.
Reviewed on 21/01/2018
The customer service was wonderful, and it spoke to salesforce well overall, despite the hiccups we...
The customer service was wonderful, and it spoke to salesforce well overall, despite the hiccups we experienced collectively.
Pros
I like the fact that the layout of the content is organized and visually appealing. (concept tabs for example) Also, the dashboard, side panel with all the features, and checklists are helpful.
Cons
The foreign DOB text box is not conducive to many of the US teams we work with. Also, I wish the videos were more directly accessible and embedded within the software so I was more likely to use it instead of constantly asking the team for support.
Response from Creative Force
Thank you for the lovely review!
Perhaps you aren't aware that some months ago we introduced an option to set your preferred date format instead of the default international standard. Please reach out to our support team if you need a hand setting that.
You might also just check with them about the videos - if I understand you correctly, you can reach all our support and training videos via the "Need a hand?" tab at the right of the management screens.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great all in one awards tool
Reviewed on 09/10/2020
Overall a great tool with a lot of capability and customization. Could still use a few programming...
Overall a great tool with a lot of capability and customization. Could still use a few programming tweaks to just make it easier to use and a bit more intutive.
Pros
Customization of both the nomination process and judging. Allows you to really tailor the questions and judging process to your specific needs. I like that you can create different juding rounds as well to help narrow down finalists and winners when there are a lot of entries.
Cons
Some learning curve to navigate the tool. For example I wanted to change the name of a certain field but instead of just editing the title I had to edit how that field displayed in the system. Would like a little more cusomtization on data merges as well where you can merge the name of the cateogry into a question for example vs creating duplicates of the same question with conditions. Also the text areas use markdown formatting which take a bit more time.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The most valuable awards platform
Reviewed on 20/03/2019
I have realised that the award force platform can be used for many other use-cases, besides...
I have realised that the award force platform can be used for many other use-cases, besides handling awards. In one of my projects we used the platform for handling, reviewing and moderating grants for students at a university.
Pros
The greatest pro is community and people working to keep the software up-to-date and answer questions you have around the product. It's hard to know everything about a new software, so having a great support team is crucial.
Cons
I don't feel like I missed anything when buying the software. Perhaps some features are missing, but that can be easily fixed by upgrading your subscription.
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is my second year using Award Force and the experience just gets better and better.
Reviewed on 19/04/2018
From an administrator perspective it is easy to use and nice and clear. For those externally who...
From an administrator perspective it is easy to use and nice and clear. For those externally who use it again their user experience is always positive.
Pros
The software itself is easy to use and easy to navigate. Due to its clean look and feel you cant really get lost. To change or update anything it is all clearly labelled and where as you may forget what order to do it in the customer service is first rate and their knowledge and helpfulness is second to none.
Cons
I don't think there is anything not to like. I use other software programmes for HR and payroll and tI wish they were as easy to use as Award Force.
- Industry: Construction Software
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Pretty seamless and uneventful so far which is great!
Reviewed on 27/12/2017
Complete digital submission of our applications, eliminating paperwork and manual copying and...
Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads.
Pros
The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used.
Cons
Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Value for Money - Award Force : Awards competition Management System.
Reviewed on 18/09/2023
Over all experience If I say, the security measures and data protection features of Award Force are...
Over all experience If I say, the security measures and data protection features of Award Force are the best I found.. Emphasize how it safeguards sensitive information and ensures the integrity of the awards process., which is in fact very high in quality and confidentiality kept tight.
Pros
While introducing I begin your review with a brief introduction to Award Force, mentioning its purpose and significance in awards management. You can also include any context about how you came across the software. Discuss the user-friendliness of the software. Mention if the interface is intuitive and if it's easy for both administrators and applicants to navigate.: Absolutely it is intuitive and easy to navigate. Features and Functionality:Detail the key features of Award Force that you found valuable. This could include aspects like customizable application forms, scoring systems, reporting capabilities, or any unique features that set it apart. All are very good and excellent I found.
Cons
There are certain things of course to be improved. Like reporting part, I could not find any easy way to get the scoring sheet and scores together to be converted to a pdf format.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A dream to use
Reviewed on 14/11/2017
See my review
See my review
Pros
Everything.
Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Only the other day, I set up my next season. The longest part was inputting the name.
Adding entries is quick and smooth. Modifying or cloning takes seconds. The judging platform is very comprehensive and the platform as a whole is designed with the end user in mind.
It will be two years since we signed up to Award Force in January and we have no intention of changing. It has made my job easier and freed my time up to grow my role and support my team elsewhere. Moreover, our entrants and judges regularly compliment us on choosing Award Force.
It's a great system. Thoroughly recommended. I could go on but no need to. It's that good......
The support is wonderful and everybody at Award Force is knowledgable, responsive, professional, very timely, and friendly. A pleasure to work with...
Cons
Can't think of anything....the only two tiny little things:
1. The PDF headers can be a bit overwhelming (it would be nice if we could resize them)
2. Could do with extending the broadcast facility a bit so that you can filter who you send messages to more
But I stress these are tiny little issues that do not actually affect my work
- Industry: Higher Education Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Award Force Review
Reviewed on 23/10/2019
Pros
Award Force easily has the best customer support I have experienced with a product. They were timely in returning my calls and emails, and were extremely helpful in helping me customise the product for my organisational needs. Having been new to the software this year, I was able to be quickly become confident in my use of the product.
The platform had zero technical issues even upon launch. I had no reports of any difficulties of users logging on or submitting entries.
The reports generated from the entries were very fast and provided a high level of detail which I was able to analyse for my organisational requirements.
Cons
At times it was a bit difficult to locate the appropriate field when trying to make a change/text edit to the platform. This is when I would contact support and they were able to identify where I could make the change.
Other than that, the other improvements identified were less about the system itself and more about how we could customise it next year to better suit our organisational needs - e.g. extra fields.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It has been a great encounter using Awards Force. The system is very user-friendly, and the...
Reviewed on 14/10/2017
great software
great software
Pros
My team used Award Force for an awards program, and it was great. I found the Award Force site easy to operate once you are guided how and the support partners set up time for as many orientation sessions as I required and were timely in replying to any issues. Ease of use The ability to personalize site with our branding Prompt and professional support
Cons
I do find it frustrating that specific features are not present in the software. Like not having a report of notifications, being able to copy anyone into notifications, to contact collaborators in an application, not being able to use the fields in all areas of the application. The review flow is quite challenging to set up and impossible to visualize quickly, it would be nice to have a way of merely imagining which applications are where Also setting up judging is a bit tricky too, and it is hard to see if it has been set up accurately. I would also like to get a general update on what you have designed regarding feature updates. I have also previously sent some feature ideas to the support team. It would be nice to see some of these administered.
Response from Creative Force
Thanks so much for the feedback Charles. Rest assured that we keep track of all feature requests and feedback and incorporate that into our plans. For interest, we do 5-10 deployments per week with improvements and new features - there's always lots coming through and we're about to start a regular news feed on those - coming your way soon!
Please always feel free to speak with our team about any uncertainties or needs - they'll be only too happy to help.
- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Exactly what I hoped and more!
Reviewed on 23/11/2020
We were using a competitors awards platform for nearly 4 years with mixed results. We were not...
We were using a competitors awards platform for nearly 4 years with mixed results. We were not happy with the customer service, the price and the platform in general. After researching alternatives, I discovered Award Force and I am glad I did! From day one, Award Force has been outstanding in all aspects. From client support, to functionality to pricing/value. What I am most impressed with is the customer support and very quick response time.
Pros
Very easy to set up and use! I am extremely pleased with Award Force on so many levels. As an awards administrator, it offers everything I need and more. Our users, both entrants and judges, have no complaints and are pleased with the platform.
Cons
I really haven't had any bad experiences. I do wish I could mirror a users account to see exactly what they are seeing and currently that is not possible as far as I know. As an admin, when a user is having an issue or question, it would be nice to see exactly what they are seeing so I can problem solve. Award Force takes privacy and security of the users seriously, so I am thinking this is the reason why I cannot mirror a user.
Response from Creative Force
Thanks for your kind words, Blake. We are over the moon!
Interesting you ask about mirroring a user - we have been discussing this very point internally and it is very much on our radar. As you pointed out, security and privacy is paramount so the solution will need to be properly thought out. Thanks again for your continued business, we appreciate it :)
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Business to Arts - AwardForce
Reviewed on 23/07/2020
Pros
We really like the ease of copying entries for entrants, to make it easier for them to submit multiple entries (if eligible). The variety of judging options is also very helpful, enabling us to select the best type of judging for that particular instance, rather than doing a workaround on a static judging process.
Cons
While there isn't a lot I don't like about AwardForce, it would be helpful to provide an accessibility colour checker/palette - we recently changed sponsor, so had to change the theme colours, and it was difficult to test the colours with all of the design nuances, to ensure the theme a) looked good and b) was fully accessible to people who have eyesight challenges.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best entries management software out there - this is one extremely sophisticated system
Reviewed on 16/08/2016
Using Award Force has worked wonders for me. It meets every single one of my needs with room to...
Using Award Force has worked wonders for me. It meets every single one of my needs with room to spare and its features have enabled me to innovate and develop our own internal processes positively.
It is streamlined and easy to use yet incredibly comprehensive and sophisticated. It is fast and efficient and the days of having to work until midnight adding and processing entries are way behind me.
The judging suite is a dream, too. We have been able to efficiently add layers of judging we did not have the luxury of in our previous systems nor the time to do so manually.
Thoroughly recommended. A real joy to use. Very intuitive and the support is superb. I could go on but in a nut-shell, this is the best investment my company has made for my role and having used several other entries and judging management systems, this is by far the best. It is setting standards others should be wary of.
From the front-end too, many of my regular entrants and judges have commented that it is a vast improvement on our previous entries software.
Pros
Everything
Cons
There are no cons. I like everything. Nothing to complain about whatsoever.
Response from Creative Force
Wowza! We're blown-away by your words Robert. Thank you. We'll be sure to keep it up :)
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An excellent experience
Reviewed on 18/12/2017
Total confidence in securely stored past submissions and sessions. Straight forward and intuitive...
Total confidence in securely stored past submissions and sessions. Straight forward and intuitive configuration. Amazingly supportive and genuinely helpful software support team. Right from the start we were able to configure the software to our session requirements, therefore reducing any potential negatives to a minimum.
Pros
I can honestly say it has been an excellent experience, particularly when configuring the system - very straight forward and intuitive. Our session requirements have meant that some of the judging specifications needed to be multi-level, thanks to our fully supportive and amazingly helpful Awards Producer, the judging rounds have been a breeze. One particular totally invaluable feature is having full access to archived sessions and submissions coupled with feeling confident that they are totally secure.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent product, great service.
Reviewed on 22/12/2017
Saves a tremendous amount of time, encourages award entries, and makes volunteer udges lives...
Saves a tremendous amount of time, encourages award entries, and makes volunteer udges lives easier.
So there's not a lot to say here. It does what I need it to, and it's relatively easy to set up. And it works. Occasionally it'll be down for maintenance, but they always let you know when that's going to happen. If only it were free.
Pros
Awards Force makes running awards so much easier. Our entrants and judges all report that it is a great tool to use. When we started using Awards Force entries surged 30%, and they have grown every year since. Our judges have found their workload reduced, and (most importantly) it has become so much easier to manage. What used to take two weeks is now down to days, and the level of control and information I can access as an organiser is transformational. It is not overstating it to say that Awards Force has changed my life.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Makes your life easier!
Reviewed on 08/03/2019
Great! Fantastic support and support to 'tweak' the software to meet our needs by way of progressio...
Great! Fantastic support and support to 'tweak' the software to meet our needs by way of progression and updates.
Pros
Functionality - its intuitive once you get going to set up
Cons
The ability for entrants to add a '£0' when we ask for financial figures - we need proper figures so have to check each entry for this.
Response from Creative Force
Thanks for the positive review, Julia! You can certainly have £0 in your entry fields. We'll get in touch with you today to help you resolve.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Entry Tool
Reviewed on 28/09/2023
Pros
great overview for entries and easy to manage
Cons
creating an account for every single award and limited search funktion
- Industry: Real Estate
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
So easy to use and functionality is wonderful, plus the support team are amazing.
Reviewed on 02/05/2018
The range of features. Simplicity to set up and for the users encourages more entrants into our...
The range of features. Simplicity to set up and for the users encourages more entrants into our annual awards. The ease of use for the judges means they can use the system wherever they are and what ever time it is - no more bulky paper packs to be sent out.
Pros
The ease of use. At first there appears to be a lot to input and learn but the support you get, including hands on webinars and individual training makes it simple. The support team are very responsive. And the degree of functionality is great. We had a paper based system previously which was an absolute nightmare - printing, distributing, collating, reprinting for judges...and so on. Now it's a simple process and judging is online, so it can be done at any time anywhere.
Cons
The is really nothing that I don't like about this software. Some of the things, such as setting up your theme take a bit of work, but a little reading and experimenting overcomes this.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing support
Reviewed on 23/07/2020
This has saved a ton of time that would normally be spent on combining/merging submissions,...
This has saved a ton of time that would normally be spent on combining/merging submissions, creating surveys for judges, etc. Everything is in one place. My support rep [SENSITIVE CONTENT HIDDEN] has been amazing! Very quick to respond, understands what I'm trying to do, etc.
Pros
When you select the help menu, it suggests customized topics depending on what screen you're on
Ability to customize most fields
Merge multiple submissions
Cons
A little hard to navigate at first
Some things are not customizable
Reasons for Switching to Award Force
Merge functionality and quick setup- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
It was great joy to coordinate the BIGGIES Awards using AwardForce.
Reviewed on 24/10/2017
Pros
The software provided everything you need as an Awards Coordinator, in a clean designed view: Setting up the rules and categories for your Awards, the customised design, payments, the judging, a nice dashboard to have real-time impressions and the different possibilities to collect data.
It´s a very sophisticated system; I would recommend it to whoever is working with awards and competitions.
Cons
Some tools were very easy to handle, but at first I could not understand them. Thanks to the support of AwardForce team, that was not a real issue, as they immediately came back with a solution.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Wonderful customer service
Reviewed on 09/10/2019
Outstanding!
Outstanding!
Pros
While the Awardforce program is not the most intuitive program in my opinion, your customer service team is wonderful! It is so reassuring that I can jump into the calendar and schedule time with [SENSITIVE CONTENT HIDDEN] and have other customer service personnel who are accessible. While I sometimes struggle explaining my questions, your team always seems to understand what I'm asking.
I appreciate and value everything your team offers.
Thank you!
Cons
I do stumble around trying to navigate the system. It's hard for me to find what I'm looking for without asking for help!
Response from Creative Force
Thank you for your kind words, Aimee! Our support team is celebrating today - with a special mention to Megan! We hear you on the system being a little hard to use and we are working hard on making it simpler. The new year will bring some big improvements :)