Sage Intacct

4.3 (517)
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Best-in-class Cloud ERP for Finance

Overall rating

4.3 /5
(517)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.0/5

86%
recommended this app
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517 Reviews

Michael
Michael
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Comprehensive and User Friendly

Reviewed on 17/02/2024

Overall, Sage Intacct is a great product which can potentially save your organization a lot of...

Overall, Sage Intacct is a great product which can potentially save your organization a lot of time, allowing you to focus more on analyzing the data and making better decisions. This is because it automates and simplifies several reporting and accounting tasks for you. It is also very easy to train people to use, and user friendly. Would definitely recommend to others.

Pros

It's so easy to use. It is logical, user-friendly, and it does practically everything. It is definitely one of the top 3 operations/accounting/finance data management tools I have ever experienced (and I have experienced several in my career). The reports are set up for you, right out of the box, with little change needed. The reports are dynamic as well, allowing the user to decide what level of data to retrieve. Ad hoc reporting is also intuitive and easy with the interactive report builder.

Cons

Although it comes out of the box with good structure, sometimes structures can be very challenging to set up (data-flow from/to accounts, roll ups to parent accounts, etc.). But, every database/reporting software has its little caveats.

Clay
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An Accountant's Dream Accounting System

Reviewed on 07/08/2024

Wonderful. I have converted to Intacct for 3 different companies for which I've worked.

Wonderful. I have converted to Intacct for 3 different companies for which I've worked.

Pros

Ease of use, creating reports is easy, importing journal entries

Cons

Cannot zero out beginning of year balances of Non-Financial accounts. Balances roll over. Should have the option of zeroing out or balance forward at year-end.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

MAS90 had too many limitations. Report creation was difficult.

Switched From

Sage Accounting

Reasons for Switching to Sage Intacct

I have used it before in multiple companies and really like it.

Response from Sage

Clay, we're thrilled to hear that Sage Intacct has been your go-to accounting system across multiple companies. Your feedback on the year-end balance handling is invaluable, and we're looking into options for more flexibility in this area. Thank you for your continued support and trust in our system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Jamerson
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Sage Intacct is good but expensive

Reviewed on 07/08/2024

Pros

it tracks what we need but the info is not easy to view with reporting.

Cons

It is very expensive and reporting is not easy. It is actually very cumbersome to create new reports.

Response from Sage

Hi Jamerson, thank you for sharing your thoughts on Sage Intacct. I'm sorry to hear you're finding the reporting features cumbersome and the cost a concern. We are constantly looking to improve our service and encourage you to pick up any feedback with customer services. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Pankaj
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best accounting software

Reviewed on 27/11/2024

Love this software. For a Businessman or accounting person. I love it most easily I can maintain...

Love this software. For a Businessman or accounting person. I love it most easily I can maintain inventory and automate ap process. saves times and easy to use

Pros

Inventory management and AP automation is one the most important thing in this software. You can easily maintain Inventory record and same time it's help in ap automation

Cons

There is no chat option available in support section. And their contact information provided over there are not much helpful.

Response from Sage

Hi Pankaj,

Thank you for your glowing review. We're thrilled to hear that you find Sage Intacct's inventory management and AP automation features valuable. We appreciate your feedback regarding the support section and will take it into consideration.

Bethany McDermott - Customer Marketing Manager at Sage

Mark
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Visibility into your business made easy

Reviewed on 07/08/2024

As the CFO, I find it easy to use and get to the information I need to run my business. It is also...

As the CFO, I find it easy to use and get to the information I need to run my business. It is also easy to onboard new accounting staff as the Sage University and many of the short tutorials help get them up to speed quickly.

Pros

The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.

Cons

Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Sage Intacct

Growing and needed a scalable solution to support the complexity of Federal and Foundation grants management combined with Product and Services revenue.

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Flexibility and the customizable dimensions to provide better reporting insight. Also, at the time we chose it 7 years ago, the cloud-based nature of the product was not being done as well by others.

Response from Sage

Mark, we're delighted that Sage Intacct's intuitive design and comprehensive reporting tools are effectively supporting your business management. We appreciate your active participation in our community and your feedback on our updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Julie
Overall rating
  • Industry: Investment Management Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 12/08/2024

Pros

The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.

Cons

I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.

Alternatives Considered

NetSuite and FundCount

Reasons for Choosing Sage Intacct

Multi Entity management was too cumbersome on QBO

Switched From

QuickBooks Online

Reasons for Switching to Sage Intacct

Pricing was the primary factor we considered

Response from Sage

Hi Julie, we're honored by your high recommendation and thrilled that our multi-entity functionality has significantly eased your management process. Your positive experience is our top priority, and we're glad our competitive pricing met your needs. Thank you for choosing Sage Intacct over alternatives and for sharing your journey from QuickBooks Online. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Sage Intacct Grows With Your Company

Reviewed on 16/08/2024

Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using...

Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct

Pros

I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.

Cons

I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.

Alternatives Considered

NetSuite, QuickBooks Enterprise, and Microsoft 365

Reasons for Choosing Sage Intacct

It was an archaic system from the previous owners that wasn't updated in over a decade

Reasons for Switching to Sage Intacct

I had previous experience implementing other solutions and support was a factor as well as scalability.

Response from Sage

Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Andrea
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

OK but not a great fit for smaller businesses and nonprofits.

Reviewed on 16/08/2024

We bought the system as a solution that was able to integrate with other software we use. We...

We bought the system as a solution that was able to integrate with other software we use. We continue to use the system - but partially because installing another system is so labor and cost intensive. Staying with the "devil we know" has been our course of action. My relationship manager is very supportive.

Pros

It is a robust and well designed system. I has far more features than we would ever use.

Cons

Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.

Response from Sage

Hi Andrea, we appreciate your feedback on Sage Intacct. We're dedicated to improving our system to better suit the needs of all businesses, big and small. Your insights help us focus on what matters most to our users. Thank you for your continued support and for being a valued member of our community.

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Janell
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage Intacct

Reviewed on 02/08/2024

Sage is user friendly, the reporting is very clear and transparent.

Sage is user friendly, the reporting is very clear and transparent.

Pros

Dimensions make reporting so much easier.

Cons

We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Sage Intacct

Sage Intacct offered more features and functionality for a non profit.

Response from Sage

Hi Janell,

We're delighted that Sage Intacct's reporting and user-friendly features are meeting your needs. Your feedback on AR Credit Card Payments and email invoicing is greatly appreciated. We're committed to providing the best experience for our non-profit customers and value your input. Thank you for choosing us and for the positive review.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Shelly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great product, need lite version for non-profit users

Reviewed on 07/08/2024

Our support person, [sensitive content hidden], is great to work with. Checking in and always...

Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.

Pros

The ease of adding locations or additional accounts.

Cons

Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.

Recommend a "lite" version with limited access for non-profit users.

Response from Sage

Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Ki
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for Small Company.

Reviewed on 25/01/2024

Grea experience - importing data when we converted was easy. Recommendation for a Consultant for...

Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.

Pros

Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.

Cons

The approval of Payables link doesn't take Approvers to the proper Company level.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Intacct

Old software stopped being supported and the on-site program kept locking up and crashing.

Switched From

Sage 100

Reasons for Switching to Sage Intacct

Sage's ability to import and export data.
Erin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Expensive but Great for Multi-Entity Organizations

Reviewed on 06/02/2024

The set-up process was a lot of work but you do get an implementation team to help with the...

The set-up process was a lot of work but you do get an implementation team to help with the transition and they try to make it as easy as possible. They also offer training courses to use, and have an online support community. You are generally assigned an account representative (financial professionals who have actually used Sage) to assist with anything you might need.

Pros

The ability to be able to do the accounting and financials for a multi-entity organization within one system, and to have the ability to do both individual reporting as well as the reporting for the different entities combined has been a life saver. It has saved many hours of manual work we used to do.

Cons

Certain customization options are lacking, and it is a difficult program to learn how to use in the beginning (especially if you are coming from more simple online programs like QBO). It is also expensive and may not be worth the cost for a lot of organizations.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Intacct

We needed a more robust financial management program as an organization comprised of 5 different business entities, and needed a more unique/customizable reporting option to save manual labor hours.

Switched From

Sage 50cloud Accounting

Reasons for Switching to Sage Intacct

More in-depth features, and while more expensive, the features were worth it for our organization.
Rebecca
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage Intacct Can Change Your Life

Reviewed on 07/12/2023

Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them...

Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.

Pros

They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.

Cons

We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.

Stanley
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Don't understand the hype

Reviewed on 15/02/2024

We bought a canned package for our industry which was supposedly pre setup out of the box. It...

We bought a canned package for our industry which was supposedly pre setup out of the box. It wasn't, many of the functions are still not working such as ASC 606 Deferred Revenue. The implementation was a disaster and we are still fixing bugs so it is not working anywhere near the way it should.
The represented integrations turned out not to exist.
Also functionality which to me should just be part of the package are not and it seems when you bring it to their attention all they want to do is upsell you a support package to fix what should be integral to the package already.
Very disappointed if I had to do it over probably would have kept looking and not made the switch.
There were so many misrepresentations as to functionality and integrations it wasn't worth it.

Pros

Ability to extract Data for reporting purposes

Cons

The functionality is quite frankly poor at best. The user interface in 1980's.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

We were looking for a more robust solution as it was time to switch out of QuickBooks Online to an ERP. We wanted a single source solution which Sage Intacct offered.

Switched From

QuickBooks Online and Maxio

Reasons for Switching to Sage Intacct

It was a single source solution as opposed to NetSuite which was not. NetSuite would have been way more expensive when you factored everything in.
Solomon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Our Awesomeferrical Cloud accounting and expense tool.

Reviewed on 09/05/2024

Pros

It easily automates our finance and accounting processes.
The user interface is so easy and userfriendly for us to use.

Cons

So far we can not complain of a dislike.

Response from Sage

Thank you, Solomon, for the excellent review! We're thrilled that Sage Intacct has automated your finance processes and that you find the interface user-friendly. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

10+ year Sage Customer

Reviewed on 22/11/2024

We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience....

We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience. As our business has grown significantly since the initial implementation, Sage Intacct has consistently remained our global financial system of choice throughout this journey.

Pros

Robust multi-dimensional reporting capabilities. The reporting feature allows us to analyze financial data across various dimensions—such as departments, projects, and office locations.

Cons

Occasional challenges with Sage Intacct's integration capabilities, particularly when syncing with other systems. For instance, we had issues during synchronization between Sage Intacct and Salesforce,

Response from Sage

Thank you for your review, Mike. We're delighted to hear that Sage Intacct's multi-dimensional reporting capabilities have been beneficial for your business. We appreciate your feedback on the integration challenges, particularly with Salesforce. It's great to know that Sage Intacct has supported your business growth over the past decade. If you have any further comments or questions, please let us know.

Sharon
Overall rating
  • Industry: Construction Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage Intacct at Work

Reviewed on 22/04/2024

Pros

The best thing is that Sage Intacct not only offers online accounting tools but also Business Intelligence capabilities.

Cons

To be honest Sage Intacct suits all my accounting management needs.

Response from Sage

We appreciate your review, Sharon. It's great to hear that Sage Intacct serves all your business intelligence capabilities and accounting management needs effectively. Thank you for choosing us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Anitha
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Powerful Financial Management tool

Reviewed on 04/12/2024

It is an excellent tool for financial management. Since it is a cloud-based app, the users can...

It is an excellent tool for financial management. Since it is a cloud-based app, the users can access their financial data from anywhere, facilitating remote work.

Pros

It helps in the automation of repetitive tasks like invoicing, expense management & consolidations. I also like the ease of getting all the Financial reports for any data driven decisions.

Cons

Cost of the application is a bit at higher side. Also, the team who are using this app may need additional training to familiarize with the software.

Response from Sage

Hi Anitha,

Thank you for your review. We're thrilled to hear that Sage Intacct helps with automating repetitive tasks and provides ease in generating financial reports. We understand your concerns about the cost and the need for additional training, and we appreciate your feedback. Please get in touch with our customer support team to see how we can help.

Bethany McDermott - Customer Marketing Manager at Sage

Tracy
Overall rating
  • Industry: Human Resources Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Sage is great but pricey

Reviewed on 08/08/2024

We use Sage for the accounting platform. It integrates well with our other software.

We use Sage for the accounting platform. It integrates well with our other software.

Pros

Easy to use and navigate. Most things are easy to figure out on your own but if you can't, the help button directs you to the answer.

Cons

The price--increases each year are very large.

Response from Sage

We appreciate your positive review, Tracy. It's great to know that Sage Intacct's user-friendly design and seamless integration are adding value to your operations. We understand concerns about pricing and strive to balance cost with the high-quality service we aim to provide. Thank you for choosing Sage Intacct.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Daniel
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Junk - avoid

Reviewed on 20/12/2024

Horrifying junk that has not made much in improvements over the past 10 years. Waste of space.

Horrifying junk that has not made much in improvements over the past 10 years. Waste of space.

Pros

Nothing - absolutely zero. Have had nothing positive to say.

Cons

Everything - it is useless, fails on updates. Deletes itself. Corrupts its own data on critical backups. Fails at every turn.

Response from Sage

Hi Daniel, thank you for leaving a review. We're really disappointed to read about your experience, this is not the standard we strive to deliver for our customers and I would like to connect you with the right people to support you. Please reach out to [email protected] who will be happy to help.
Anna Parker - Customer Advocacy Executive

Gabriel
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

My own review of Sage Intacct

Reviewed on 29/03/2024

Pros

- It is user friendly
- The features are clearly laid down in the interface
- Possibility to provide/ show detailed overviews for various tasks

Cons

It is not integrated with other software, and for that reason I wish to be able to easily and accurately verify the information that is presented (either in the approval process or the main task that needs to be performed)

Response from Sage

Hi Gabriel, thank you for your review. We're glad you find Sage Intacct user-friendly and appreciate your feedback on integration.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lucia
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A Great Accounting Solution For Business

Reviewed on 09/09/2024

Pros

I like that Sage Intacct is a cloud accounting solution that is cost effective and scalable.
It helps to streamline financial management.

Cons

No regrets as Sage Intacct is and has been amazing.

Response from Sage

Hi Lucia,

Thank you for your positive review! We're thrilled that Sage Intacct has been effective and scalable for your business. Your feedback on streamlining financial management is greatly appreciated.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards.

Please use this link:
https://na.sagechampions.com/join/Gartner to join!
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lorenzo
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Committed Approach for Accounting Support

Reviewed on 27/03/2024

The program understands all the accounting needs, and it captures the dynamics in recording all...

The program understands all the accounting needs, and it captures the dynamics in recording all transactions.

Pros

The management of general ledger from the program is something useful.

Cons

The commitment in matters accounting and cost reporting is something that makes the software error free.

Response from Sage

We appreciate your insights, Lorenzo. Sage Intacct's general ledger management is designed to be comprehensive and error-free, capturing the dynamics of all transactions effectively. Your feedback is invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

himanshu
himanshu
Overall rating
  • Industry: Accounting Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage- good & bad

Reviewed on 25/12/2024

Sage is ideal for business prioritizing strong accounting capabilities.

Sage is ideal for business prioritizing strong accounting capabilities.

Pros

It specialized solutions for every industry ie manufacturing, construction.
It simplifies financial management tasks.

Cons

Pricing is high.
Additional cost for add ons

Response from Sage

Thanks for taking the time to leave us a review Himanshu. We take every bit of feedback into account when planning for future updates so I will be sure to pass your concerns regarding pricing onto the relevant teams.
Anna Parker - Customer Advocacy Executive

Mitch
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Efficient Payroll Management with Sage Software

Reviewed on 23/10/2024

Sage was a dependable software for payroll management. It delivered precise calculations and...

Sage was a dependable software for payroll management. It delivered precise calculations and offered a comprehensive solution for handling employee payments, which was crucial for accurate payroll processing.

Pros

What I liked most about Sage was its accuracy and reliability in handling payroll data. It efficiently managed pay calculations, tax deductions, and employee benefits, making the payroll process much smoother.

Cons

What I liked least about Sage was its learning curve. It took some time to become familiar with all the features, and the interface could be more user-friendly for new users. My role meant I wasn’t a day to day user but more ad-hoc when required and for reporting. If you use this every day then you may not share my view on this.

Response from Sage

Thank you for your review, Mitch! We're glad to hear that you found Sage Intacct accurate and reliable for payroll management. We appreciate your feedback on the learning curve and user interface, and we're continuously working to improve. Your insights on payroll processing are invaluable to us.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews