Prisync Reviews

Easy, intuitive interface, great customer service, very good value for money.

Automated competitor match could be released already, it would make software even more powerful.

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

It took long to start using Prisync; to get all the products we want to track entered into the system.

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

I get the data that I need about the pricing of our competitors in an easy to use format. The API and customer support are excellent.

It's a simple product, and does exactly what I need.

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic

It was a difficult to connect the api to our manages store, since there was not ready made plugin.

Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.

When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.

The setup and ease of use. Support is incredible!

There is nothing I don't like. I enjoy every part of Prisync.

I use Prisync to ensure that our pricing is competitive. We sell products online and need to ensure that our prices are not higher. This tool gives me several different ways to look at the data.

The only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances.

it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats.

short line with the customer support

extra conditions to define your smart price would be great

Great insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable.

Would love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods

Extremely easy to use,
Helpful daily updates deliver the information we need at a glance
Filters make it simple to get down into the granular detail by category/brand/competitor
Fantastic service, particularly when running large imports and updates
Easy to upgrade the plan when you need more tracking

I like the daily ease of use of this product

I would prefer a weekly summary report than a daily report

Good in tracking competitor's price movement. App easy to use, friendly customer service.

Manual search and adding competitor's URL.

Prisync will send you 2 excel files (also downloadable) daily on the tracked items. The excel formatting is consistent and easy to do post analysis with

Competitors often update their URLs, causing them to be dead. We are not updated on such outdated/dead links and we usually only find out about them by way of chance.
The last time I spoke to Prisync, they are already working on this feature. Looking forward to the great improvement!

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand.

All in all, great tool, great team, great company and great experience.

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

- the fact that is very easy to use, very good user experience
- the possibility of batch uploading products
- the customer service is impressive, everyone is very helpful

- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account.
- the fact that price history is shown just for the previous 30 days

It is extremely intuitive to use and very efficient.
We only tested the professional version that was extremely helpful to keep an eye on prices but we will upgrade to the premium version as we need it for more than 100 products and also are looking forward to test the market place feature. We will also benefit from the API integration feature.

Cannot think of one. The only downside I see is that the basic version does not have the API integration feature.

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

easy to add and compare with links instead on google shopping EAN code.

we have more domains with the same product but in different languages. we want to compare with different countries that makes it time consuming . but if it is done it is great.