Webex Suite

4.4 (7,433)
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One app for everything. And everyone.

Overall rating

4.4 /5
(7,433)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.2/5

89%
recommended this app
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7433 Reviews

Keyur
Keyur
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Webex Meetings- Pioneer e-Meet

Reviewed on 29/09/2024

As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with...

As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with them .Webex is best medium for me to connect with my peers who are physically not available in office.

Pros

When opportunity comes one need to grab like Webex which was became popular in covid time where organization uses this as meeting platform for employees.

Cons

Although it was started earlier but some features were missing like presentation control, effective background, central control over mice and video for presenter.

Bryson
Overall rating
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Something everyone could use!

Reviewed on 18/01/2025

Webex Suite is a great tool for smooth and easy collaboration throughout the hospital. Overall my...

Webex Suite is a great tool for smooth and easy collaboration throughout the hospital. Overall my experience with this system has been phenomenal. quick and seamless with design simple enough that anyone could used it.

Pros

What I like the most about this software is the simplicity to connect with employees and workers across different platforms throughout our hospital. with meetings and messages at a click away, this service is perfect for any business to used for resources to connect.

Cons

I dislike nothing about this service. I personally see it as a better alternative than other services like zoom and Microsoft teams to used for collaborative work throughout the staff of any business.

Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Good for VS with many people in the same office, otherwise not so...

Reviewed on 25/11/2024

...would like our company to switch to MS Teams, but because of the "vendor lock-in" of the...

...would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible.
What it can do good: VC with MANY people who are in the same office.

Pros

Integration with other Cisco hardware like video conference room equipment

Cons

The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does not remember what you did set up last time...

Ahmed
Overall rating
  • Industry: Import & Export
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex Suite Has Excellent Features and Capabilities

Reviewed on 09/09/2024

My overall experience with Webex Suite is incredible. It has been an easy to use tool.

My overall experience with Webex Suite is incredible. It has been an easy to use tool.

Pros

This is an impressive and easy to use solution that boosts unified communications.
I like the powerful capabilities of Webex Suite.
Webex Suite enhances collaboration at our workplace.

Cons

I have zero dislikes for Webex Suite.
Webex Suite makes collaboration and communications easier for us.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best-in-class corporate audio/ video meetings and chat

Reviewed on 08/05/2024

Exceptional chat/ audio/ video platform for corporations.

Exceptional chat/ audio/ video platform for corporations.

Pros

The overall product robustness, quality, and security.
The corporate look-&-feel.
The smooth and user-experience oriented intragration with Google Calendar.
One single app for all (Cisco Webex app).
The PC client and mobile app sync.

Cons

Hard to find one since it has met all the requirements.

Viviana
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Webex Unifies Global Operations

Reviewed on 09/11/2024

Using Webex Suite, we have completely restructured our internal communications while maintaining...

Using Webex Suite, we have completely restructured our internal communications while maintaining close ties between our production facilities, our forest operations, and administrative offices. We have found our primary means of communication, be it planned meetings or ad hoc consultation, to be the reliability and robust feature set of the platform.

Pros

Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management. The intelligent background noise suppression and powerful meeting recording tools (with automatic transcription abilities) there have helped improve our communication efficiency hastily.

Cons

Calendar integrations tend to sync up with the mobile app occasionally. It could be more intuitive management of the conference room. More flexible layout options for multiple video feeds could possibly be custom.

Davide
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex Suite- Helps Enhance Organization Communications

Reviewed on 10/12/2024

Pros

Webex has been reliable in enhancing our organization. It offers multiple communications across different platforms. We are able to hold meetings, events and engagements seamlessly.

Cons

So far my usage has been good but the tool is pricey.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Super conference tool

Reviewed on 07/10/2024

Best video conference tool to gets connected with coference

Best video conference tool to gets connected with coference

Pros

Easy way to connect and share with our team

Cons

Without lagging its get connects and easy to share our screen too

Fabrice
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

THE BEST THING OF WEBEX SUITE.

Reviewed on 17/01/2025

I have been using this software since 2024.

I have been using this software since 2024.

Pros

It doesn't take much internet like others.

Cons

It's hard to get familiar to it , and which difficult thing.

David
Overall rating
  • Industry: Program Development
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

David Review

Reviewed on 09/01/2025

Monthly. Workshops, trainings, meetings.

Monthly. Workshops, trainings, meetings.

Pros

The ability to release a survey after a meeting.

Cons

It took some time to learn all the nuances, but it's a good product.

Alberto
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Organized Meeting Solution

Reviewed on 29/09/2024

Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing...

Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing scheduling options, very affirmative.

Pros

Webex Suite has suitable avenues in making virtual meetings, and there are strategic formations that foster video conferencing.

Cons

Webex Suite makes the information management and meetings successful without problems.

Aditya Kumar
Aditya Kumar
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Webex Suite: Powerful but with Room for Improvement

Reviewed on 18/11/2024

Pros

The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful.

This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads.

Cons

While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time.

The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side.

Duncan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top-Tier Corporate Solution for Audio/Video Meetings and Messaging

Reviewed on 09/08/2024

My overall experience has been great. I have managed to interact with many of the great features....

My overall experience has been great. I have managed to interact with many of the great features. The solution performance has been great in terms of reliability even with bandwidth constraints.

Pros

I loved the seamless integration with email platforms we use in our organization. The interoperability with other conferencing platforms from other vendors e.g Microsoft Teams, Google Meet, or Zoom meeting.

Cons

Sometimes google calendar meetings did not load correctly.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

WEBEX EXPERIENCE

Reviewed on 03/01/2025

It was a useful tool. I used it for virtual class during my fall semester.

It was a useful tool. I used it for virtual class during my fall semester.

Pros

The screen sharing aspect that allows you to show the others in the meeting what you see on your own screen.

Cons

The waiting tocbe let into the meeting. Sometimes you can't tell if they know you're there or not.

Moses
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Effective team collaboration and communication solution.

Reviewed on 05/09/2024

Enhance my team collaboration and communication regardless of the location. My user experience with...

Enhance my team collaboration and communication regardless of the location. My user experience with Webex Suite has been top-notch.

Pros

Webex Suite is very user-friendly and easy to use. I like the screen sharing, robust security features that enhance data privacy and governance, intuitive UI, and high-quality video and audio features that does magic during meetings and video conference. The customer support has been very helpful and proactive I highly appreciate their support.

Cons

Webex Suite does not work perfectly when there is internet issues. Nevertheless I highly appreciate capabilities of this tool.

Umais
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex suite by cisco: A tool never to forget

Reviewed on 23/11/2024

Professional.
Fairly easy to use
High-security.
Collaborative whiteboards and immersive sharing,...

Professional.
Fairly easy to use
High-security.
Collaborative whiteboards and immersive sharing, among others.
AI assistant.

Pros

Easy to use.
Friendly and self-explanatory interface.
The user interface is intuitive.
High-quality audio/video. Minimum noise while communication.
Reliable support.

Cons

Cannot solve problems ourselves. Need customer support.
Lagging: Reliable internet connection with lower packet loss
Webex is expensive compared to other similar software.
Fewer third-party app integrations

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Inferior to Microsoft Teams

Reviewed on 07/10/2024

Pretty bad. I only use it because it's the main meeting product at my client, but I would always...

Pretty bad. I only use it because it's the main meeting product at my client, but I would always prefer Microsoft Teams.

Pros

The fact that you can have a 'personal space' that people can join. That is a nice touch.

Cons

Everything else. Sound quality is bad, I can't mute other people, it doesn't automatically grab my system mic and webcam.

Destiny
Overall rating
  • Industry: Construction Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Convenient!

Reviewed on 02/12/2024

After the initial configuration, WebEx has allowed our company to connect easily with customers and...

After the initial configuration, WebEx has allowed our company to connect easily with customers and potential clients.

Pros

WebEx makes things a lot easier for end users. Our company utilizes the Teams add-in and the mobile app every day. It's very convenient to be able to take calls on the go, whether on a laptop or mobile device.

Cons

It took some time to get accustomed to the admin portal.

Er Avinash
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Cisco offered product

Reviewed on 13/11/2024

My overall experience on webex suite is one of the best meeting platform experience till now , the...

My overall experience on webex suite is one of the best meeting platform experience till now , the functionalitiesare designed in such a way that it makes work very easy and looks good as well.

Pros

1. Very premium and attractive platform for complete management.
2. Features and functionalities are just wow to connect and link with the customers.
3.Calendar invites , meeting sharing and details sharing are easy and super hassle free.

Cons

1. Costly and less popular in organization.
2. Although the performance is good but it crashed easily whenever system encounter little CPU issues or spikes.

Nageshwar
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex review

Reviewed on 18/02/2024

Pros

WebEx is a cloud-based suite of collaboration tools that includes features for events, messaging, calling, video conferencing, and customer experience. It is a software-as-a-service (SaaS) solution made available via the Webex Cloud, a communications platform designed with real-time online collaboration in mind.

Cons

WebEx is a web conferencing platform developed by Cisco. It facilitates online meetings, video conferencing, webinars, and collaboration. Users can connect from various devices, including computers, tablets, and smartphones. WebEx offers features such as screen sharing, file sharing, and real-time chat, making it a versatile tool for remote collaboration and communication. For the latest details, please refer to Cisco's official website or other reliable sources for the most up-to-date information.

José Rubens
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Web Suite is complete

Reviewed on 30/09/2024

This product is robust, and I never had an issue using it.

This product is robust, and I never had an issue using it.

Pros

This product is quite easy to use and perfect for meeting rooms. The net traffic is good to use in transit.

Cons

Especially, I use and like to make meetings and remote support.

Vince
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Webex helps us connect with the world

Reviewed on 16/05/2024

Using Webex for years, I have figured out all the little tricks to making it useful no matter where...

Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at.

Pros

The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere.

Cons

Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share.

Lana
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Nicest and grandest choice for hosting webinars.

Reviewed on 09/12/2024

Superb and very awesome to host webinars with unlimited number of attendees.

Superb and very awesome to host webinars with unlimited number of attendees.

Pros

Fascinating with hosting webinars with large number of attendees.

Cons

Amazing with hosting webinar and cannot complain.

Brenda
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Webex Suite Yesterday, Today & Tomorrow

Reviewed on 07/01/2025

Overall it makes remote work seamless and allows collaboration to occur at anytime from any place.

Overall it makes remote work seamless and allows collaboration to occur at anytime from any place.

Pros

easy to use and navigate even for beginners or those who are not tech saavy. The built in meeting scheduler, the ability to record meetings, and usage of the app makes it super convenient to work in this hybrid world.

Cons

occasionally I have experienced audio issues either during a call or if I have previously been using another platform.

Zezheng
Overall rating
  • Industry: Financial Services Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My experience with webex suite

Reviewed on 01/12/2024

Pros

Webex suite is quite affordable, It is also very useful for employees to communicate effectively especially those on a remote set up."

Cons

It is abit difficult to use on mobile phone but it works best on computers.