SendPulse

4.6 (653)
Email, web push, SMS and Facebook chatbots on one platform

Overall rating

4.6 /5
(653)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

95%
recommended this app
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653 Reviews

Zakaria
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The most useful and effective email marketing solution in the world!

Reviewed on 29/03/2022

The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but...

The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but SendPulse is the best. It is simple, professional, and quite trustworthy. You can accomplish email marketing while closing your eyes. All of the other features are fantastic. I strongly advise folks to utilize it at least once to see the difference with their own eyes.

Pros

The registration process is quite straightforward, and the verification process is also very simple. We can quickly and simply import and add email addresses. Creating a campaign is a quick and easy process. We can check the email preview and adjust the template without any difficulty. The software's analytics are excellent, and you can learn from which countries, users opened the email and when the link was clicked.

Cons

The cost of the subscription is little bit high but the free version is working properly for small projects.

Gabor
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best newsletter service

Reviewed on 30/03/2022

I have switched over to SendPulse about a year ago or so. Before I was using another software...

I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.

Pros

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Cons

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

Mailchimp became much more expensive and also harder to use.

Switched From

Mailchimp

Reasons for Switching to SendPulse

Faster customer support.
Paul
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

they do not clearly communicate the changes, it smells like a scam

Reviewed on 24/03/2023

I think it can improve

I think it can improve

Pros

It seems to me an acceptable service, not very ergonomic but acceptable

Cons

I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge

Victoria
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Chatbot for Whatsapp Only

Reviewed on 17/06/2023

Very good for the price.

Very good for the price.

Pros

The chatbot is very easy to program. It's very good for its value.

Cons

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

Gervais
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The BEST newsletter service I have ever seen !!

Reviewed on 23/11/2021

Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But...

Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But WOW ! What a POWERFUL tool !!!

Pros

-The first service of this kind I see with a 24/7 customer service. Very responding, very professional
-Features for automation are the BEST I have used so far
-A very simle interface, easy to use
-They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

Cons

Nothing to say, seriously. The software is EXCELLENT !

Alternatives Considered

Pipedrive, Brevo, UniSender, SendGrid, and Mailchimp

Reasons for Choosing SendPulse

Not satisfied

Switched From

Mailchimp and AWeber

Reasons for Switching to SendPulse

-Sendpulse offers also SMS marketing and Web push notification -Sendpulse offers 24/7 technical support, EVEN WHEN the plan is the FREE plan -Sendpulse is very affordable
Rassem
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Thanks SendPulse for this product

Reviewed on 24/04/2021

Really very attractive, very quick in their responses even during COVID19.

Really very attractive, very quick in their responses even during COVID19.

Pros

Really, I love working with them, they know our needs as they developed them for us.
Thanks once again and continue

Rassem

Cons

Really nothing, I found all what I'm looking for

Alternatives Considered

Mailchimp

Reasons for Choosing SendPulse

There is no complex issues at SendPulse

Reasons for Switching to SendPulse

I found all what I'm looking for, especially total solutions.

Response from SendPulse

Thanks for your glowing review, Rassem!

John
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

No learning curve

Reviewed on 30/05/2022

Pros

SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.

Cons

I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.

Aliaksandr
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good Tool for Email marketer

Reviewed on 27/01/2021

It is one of my favourites Email marketing tools. With a lot of good features and great analytics...

It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.

Pros

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Cons

For me it is template builder. He is so simple for me. I mean, he looks like for beginners.

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

eSputnik is not good in international Email delivery. He is good only for CIS.

Switched From

eSputnik

Reasons for Switching to SendPulse

My Email marketing tools are Mailchimp, Close.io and SendPulse. They are better for me.
Vikas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I love it's push notification

Reviewed on 02/06/2021

In one word, Amazing tool for marketers.

In one word, Amazing tool for marketers.

Pros

I'm using this from 1 month to monetize my push notifications user. It'll really mind blowing. I never thought that I'll earn that much through push notifications. I had only tier 3 traffic push notifications subscribers user.

Cons

As I have only tried it's push notifications features and I feel there is not any cons right now.

Response from SendPulse

Thanks for your review!

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

The All-in-One Marketing Platform

Reviewed on 20/12/2022

Overall, I am happy with SendPulse and would recommend it to others.

Overall, I am happy with SendPulse and would recommend it to others.

Pros

I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.

Cons

I don't like how there is no phone support and the live chat can be slow at times.

Gargi
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SendPulse is one of the most user-friendly email softwares

Reviewed on 05/10/2021

Smooth experience where all our organization's needs related to emails was fulfilled.

Smooth experience where all our organization's needs related to emails was fulfilled.

Pros

SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.

Cons

The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

SendPulse Helps Keeps Subscriber Updated

Reviewed on 26/04/2022

Happy to use such an awesome product.

Happy to use such an awesome product.

Pros

SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.

Cons

Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.

Response from SendPulse

Thank you for your review, happy to hear that you find combination of various tools in one product convenient.

Piyush
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Best Marketing Automation Company

Reviewed on 31/03/2022

In one line we can say Value for Money

In one line we can say Value for Money

Pros

I like The Sendpulse & it's New Whatsapp Chatbot

Cons

Some integrations are more required & the complete accesses are not given to the customer.

Alternatives Considered

MailerLite
Abdul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best email services

Reviewed on 08/04/2022

I have been using third party email services for 10 years now for my marketing and transactional...

I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.

Pros

Best email delivery time
Always land in inbox on all providers
Very detailed statistics on each delivery

Cons

I haven't found any con in it and that is why I am using it for last 4+ years.

Nachiket
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A very good fit for small business like me

Reviewed on 16/04/2021

Pros

Provides wide range of services.
Is easy to use.
I personally never had a problem using Sendpulse - So I never contacted customer support. OR else I would have rated there customer support as well 😝😊 But surely they might have a good customer support. As they seems very attentive towards their product and services.

Cons

No Cons for now.
I have used some other services as well. So there is nothing that I missed here.
I just wish they include an HTML mail builder with Email Templates.

Response from SendPulse

Thank you for your review. Glad to hear that your experience with SendPulse was excellent.

Ronny
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Automated mailin in a digital assistant

Reviewed on 22/10/2021

Automation of mail sending for the users of our software solutions is no longer an issue, and we...

Automation of mail sending for the users of our software solutions is no longer an issue, and we have the tools for follow up and diagnosis.

Pros

The features we fancy the most are the SMTP mailing service in combination with the email templates. The template editor is simple but rich enough for most purposes. SMTP mail delivery is straightforward with the SMTP mailing API.

Cons

API management of the email templates could be improved, esp. the discovery of the template ids.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Multipurpose marketing platform

Reviewed on 16/02/2019

A perfect marketing tool for small businesses, affiliates, startups, and bloggers.

A perfect marketing tool for small businesses, affiliates, startups, and bloggers.

Pros

SendPulse is an all-in-one marketing platform that offers multiple products including email marketing, web push, chatbots, sms marketing, and much more.
What I personally love is their drag-and-drop builder that lets you create an email without any issues. I have to say that their builder is flawless and works great as opposed to email builders of some other email providers that I have used in the past.
It integrates with leading apps and tools including Zapier which makes it a perfect choice for all types of businesses.
Not to mention, it is fairly cheap to use.

Cons

Their development team needs to fix bugs that bother users on and off such as lagging issue when using email builder tool.

Natalia
Overall rating
  • Industry: Human Resources Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The service facilitates many tasks

Reviewed on 13/10/2018

Pros

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Cons

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

Barry
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Send Pulse is the Best!

Reviewed on 03/05/2022

Pros

I have used mail chimp and aweber and find Send Pulse the easiest and most affordable system.

Cons

I find it a very intuitive system to use. No complaints.

Adam
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best mail merge and multiple channel product

Reviewed on 03/06/2021

Very efficient support.

Very efficient support.

Pros

Tons of important features, ease of use. Very flexible. Superb automation - e.g. triggering automated mailing and messaging from within my website. Ease of integration. Scalable.

Cons

Lack of right to left support (can be overcome using HTML).

Response from SendPulse

Thank you for the 5-star rating and your review, Adam!

Gian
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Good

Reviewed on 25/03/2023

Pros

Easy to use, fast and accurate technical support and very good business service

Cons

It is not possible to register the sale by products, only by deals.

Alternatives Considered

Freshdesk

Reasons for Choosing SendPulse

most complete solution

Reasons for Switching to SendPulse

Solution in Portuguese and cheaper price
Mohsin
Overall rating
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SendPulse Has Many Feature For The Business to Promote

Reviewed on 04/07/2021

I can say I'm satisfied with the service 8 out of 10.

I can say I'm satisfied with the service 8 out of 10.

Pros

SendPulse has many features that really help the business to promote from the same platform! That is great in my opinion. It has a free plan so you can test it before you go on a large scale.

Cons

I can't remove my first email address from the SMTP account even I reach support. I planning no to continue that domain, so the email address is taking the 2 quota space but not useable for my case.

I recommend changing that policy and give us delete any email address instead of freezing one email address.

Rodrigo
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for less money!

Reviewed on 26/06/2023

Pros

Price and chatbot features are very good.

Cons

Limited Whatsapp Business API on trial test.

Alternatives Considered

ChatGuru

Reasons for Choosing SendPulse

Botconversa doesn't use official Whatsapp API

Reasons for Switching to SendPulse

SendPulse price is much better than others.
César
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great product for mailing services

Reviewed on 04/05/2021

Overall the experience was great indeed.

Overall the experience was great indeed.

Pros

I like most the dashboard, the intuitive menus, the option to duplicate campaigns easily.

Cons

I don't like the subscriptions management. Every single month I have to pay with my credit card. I've tried many times to set up my payment automatically, asked for help with the Sendpulse Team and didn't work out. The payment form has some feedback problems. Some UX fails.

Alternatives Considered

Mailchimp

Reasons for Choosing SendPulse

The product was old and not intuitive.

Reasons for Switching to SendPulse

Price
Alan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Tool

Reviewed on 17/05/2023

It is amazing tool to save time and improve efficiency

It is amazing tool to save time and improve efficiency

Pros

It is a complete set of marketing automation

Cons

none. this tool for my necessity is enough