Tidio Reviews

I was impressed by how easy it was to set up our multilanguage home page chatbot! In just one day, it was set up and running, and leads were coming in.

Oh, and can't forget to mention that we also got to integrate it with our HubSpot account.

Amazing, right?

One of the things I had difficulty with was with keeping the lines that connect each action of the bot straight. It took me a considerable amount of time moving them around and making sure it had the correct spacing.

Just as an idea, I've used other software where it automatically straightens the lines for you and adds the correct spacings between actions and branches.

User friendly, scalable, easy to implement, looks good on website

No On-site settings to move the chat box to the opposite side of the screen.

I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

Honestly, I love everything about it. There are a few features that I would use on a higher tiered paid version, but I love it!

Our Tidio salesperson minds the shop while we get on with running the company... if there is a question beyond our get in touch, we can then fully engage with the site visitor! Or you can have a staff member right there on hand to start that incredible customer experience journey...

Great coms = even better client experiences. Turn visitors to clients by asking all the right questions - and yes it even has BOTS waaahgt!

So, get cracking download tidio for free here -> https://www.ckpcreative.com.au/get-tidio

I can find anything to complain about it apart from not having it for the last 10 years

I was looking for a solution to talk to the people in may webpage and after finding Tidio it took me less than 5 minutes to implemented and start using it.

The app for mac shows a message concerning security of the origin of the application plus is just the webpage made application.
I better just to user de webpage and the phone app.

By making ourselves available to our customers to answer questions through Tidio has made a huge impact on our business. For the most part, we've found our site is self-explanatory to our customers. But for the people with occasional questions about particular products or services, having access to us through Tidio makes the difference between making a sale or not.
Also, being able to watch a shopper's page history (seeing where people go while on the site)is a real eyeopener. Fascinating

Not a big issue for us, but the admin panel and notification popups can be a bit clumsy to deal with. It would be helpful to see when the customer has left the site. Nevertheless, we are very happy using Tidio.

I have come across many software tools which are dynamic and can be plugged in your website but Tidio has proven its best capability. The best part of this tool is its dynamic nature and easy plugin that is available on Wordpress platform. Also, secondly, the android application makes things much easier and simpler and as soon as someone visits on the website and go on the chat menu option, we get a message and thus we can interact with the interested visitor instantly.

Huh! not much here as it comes with the free limited accessibility which makes one to use it free of cost. Simple and easy to use...

We loved the design, how easy it is to use, the admin back end as well. In addition, it's very easy to set it up with a Wordpress website and our website visitors love using it to chat with us !

There isn't anything specific that I disliked about Tidio.

Easy to use. The free version covers almost all the functionalities I was looking for. I can live chat with visitors on our website and send them files and pictures through the software.

I hope the free version has live typing, live vistor list and viewed pages. Our company is tiny. We only need two seats. We are not ready to buy the paid version, but we really like the functions that come with the paid version.

I like how simple to use it is, I can manage conversations without problems, integrate with Shopify, see what my customer has on his cart, etc.

I wish I did not have to pay more to get all of the extra features.

Price
Features (live chat, bots, real time website user presence)
Customer support
Developing quickly and introducing new features
Lightweight
Easy to implement

Mobile app for Android needs some improvements to match the web interface functionality.

Ease of use and ability to customize the chatbots basically with drag and drop and very little effort.

None that we've encountered so far. Product is meeting all our needs so far.

I have Evaluated every thing in last 10 Years , Started from Zopim which was acquired was zendesk later , Freshchat, Gorgias, Intercom , Gist and Zoho .

This is exactly what i was Looking for without Breaking a Bank!

Not yet Explored Negatives shall update after more use

Price, Ease of use, Great function to predict what customer type

Exit pop up please ! Combined to chat it could be great if you click "I need informs" instead of No thanks, then chat open automatically...

Working with this app is simple and I've gotten in touch with him very well
Good support
A professional team to improve the program

This program does not support RTL
I expect a more beautiful font to be used

- That it is free up to 3 users!
- The bots are awesome!
- The look is just great!

So far nothing at all!
Great would be adjustable language, but I guess that is just to much to ask, if you compare to what this program offers for free!

We have been using Tidio Chat on our website. it has been a great tool to speak with customers and answer any question they have rather than them calling us. The app for your phone is great too because I can answer customer questions outside of work hours.

It can be difficult to get into another users conversation if needed to but that would be the only con.

The nice user interface, the pleasing user experience, the beautiful and fairly easy to understand chat builder, the android and windows apps, light weight wordpress addon which doesn't affect site speed much

I wish I could have both the live chat and lead capture options together t a lower price

This is great! For free, it is easy to setup and it is fully featured. The web portal is easy to use, and modern. There is also little on the user panel as well on the free version.

You can't customize the user live chat very well and to be honest, I don't really like the look of it and it looks a bit dated. It has multiple colours.

Easy to use, attractive, easy to integrate in websites

Price a bit high for starting developers or startups.

It really easy to use, it allows you to maintain more than one chat at a time and still have the other chats opened.

It is very limited in regarding the interactions you can do with a client.

Tidio is easy to use! The app is amazing!!

Nothing! We love this software and will continue to use it.

good and very helpful and easy to use it

very easy and helpful, help me to rack mi customers and very to communicate with them

Easy to use. Good looking. Branding is a plus. The possibility to generate leads.

Got serious problems with alerts and notifications... and this is an important issue. In the app, the notifications are in real time but when I get into the app, there is never a visitor. It seems like a mistake.

The software has everything I need and is easy to use

The paid version is too expensive for a one man business and no option for mee