2 reviews

SatisMeter

In-app feedback platform for collecting NPS data

5 /5 (2 reviews) Write a Review!

Overall rating

5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
2 reviews
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helpful to understand and act upon promotors and detractors

Reviewed on 18/08/2020

Pros

- Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed

Cons

- There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better

Nicolas D.
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool to segment your users and get feedback easily.

Reviewed on 12/07/2017

Interesting way to collect feedback from my users.

Pros

Easy integration, and also easy to use for my users. And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.

Cons

It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.