Izenda Business Intelligence Reviews

Izenda is a complete, highly configurable, scalable and extensible reporting and analytics platform designed for today's connected collaborative cloud-based enterprise solutions backed by a strong positive management, R&D and services teams that are very easy to work it.

Advanced reports and dashboards require a strong background in SQL and may also require some Izenda training and support.

Izenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.

The documentation whilst getting better still needs to be kept more up to date

Versatile. Use db sources like tables, views, or even create embedded views.Emailing service is a plus.

Logs and UI prompted error messages are way too vague.Support team isn't savvy enough of their product.

I really like their flexible architecture. They have many integration and stand alone modes that fits all scenarios. The technology stack aligns quite well with ours - so that was a plus. The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.

The documentation on integration for both series 6 and 7 is a bit lacking - although I have seen a great push on getting it updated, its had to get any fine details. Due to this it has taken a long time for us to embed the solution properly.
Although series 7 has many advantages, it is also lacking in certain areas compared to series 6. Having no export of the reports makes it hard to mange tractability with source control. 7 series is still quite immature with a lot of bugs. Performance is always a concern.

Izenda fit well in the "good enough" domain. It answers most business analytics and reporting needs without having to hire an army of developers and/or pay a tremendous amount. The embedded analytics model lets you develop customized solutions that can be given to end-users. but it is also powerful enough that it can be used for more advanced purpose.
I personally have been using Izenda for less than 6 month and the learning curve is somewhere between Tableau and Qlikview to get to the expert level.
Most end-users will learn how to navigate reports and dashboards designed for them in a couple of hours as most features are quite intuitive and fit most needs.

The onus is on the developer of Izenda's applications to design applications that are easy to use. Most complains are related to people trying to use out of the box features that need a little bit of in-depth knowledge - mainly SQL and database related - in order to use the whole potential of Izenda.
Charts start to look and feel a bit outdated, but each new release brings updates that address the problem.

Izenda is one of the best tools when it comes to customizing reports for business users. The design layout is easy to understand and very user friendly. Users can simply drag and drop and create their own report within minutes. Highly recommended tool.

Design layout needs to be a little bit more expanded and colors can be more effective which allows users to navigate more effectively.

Ability to aggregate reports into dashboard and then drill into records in the system from the reports. Helps me to sell my product to execs big time

The data sources page is a bit confusing...once you get data sources setup right, the rest is easy. But you have to know the DB pretty well to get that first tab right.

The product is very easy to use, no matter what your skill level. It offers a full featured BI tool without causing the user difficulty finding what they need. It is truly a platform, not a product, that supports its user instead of forcing them into a box like the other solutions we evaluated.

The technical requirements in our search were definitely met by Izenda. The real differentiator was their business model and the ability to completely understand our business needs. These backed by real people made the decision fairly simple.

The overall solution is still quite new with a monthly build-out of features and bug fixes. They are absolutely going in the the right direction.

Their pricing is a major benefit. You just need to pay one time for their product. Once setup you can easily create reports, dashboard. You can share your reports with other users. Also you can use multiple data sources for reporting.

Performance is the issue. Solution is quite slow.

Easily integrated within our SaaS platform. Flexible licensing model. Not only do our customers use Izenda but we also have an instance running internally to aggregate and analyze our entire cloud dataset. The internal instance has greatly improve the efficiency of our Customer Service and Finance departments.

Unable to load balance by storing session state in Redis. Report scheduler is not user friendly. Note that we currently use version 6 and these items appear to be resolved in version 7.

One of the best things about Izenda is the flexibility it provides not only to the admins but the end users we well. It is very user friendly and had a ton of features.

The flexibility of the software can make it complex to learn if not properly deployed. It required quite a bit of thought to make sure your end users have a streamlined experience.

Lots of features, their dashboard, calculated fields, custom views, roles and permissions and the fact that everything is stored in the database

Adding excel, csv datasource could be a plus, adding a report the UI could be improved. Need a little bit of work on report filters

The ability to provide embedded self service reporting. Very wide range of customizability. Excellent customer support

The documentation whilst getting better still needs to be kept more up to date, i.e. some of the filtering and charting can get complicated to build

How easy it is to integrate into an existing ASP.NET deployment.

Some of the filtering and charting can get complicated to build

The ability to provide embedded self service reporting. Very wide range of customizability. Excellent customer support.

It is cutting edge and I'm often waiting for the next release for a feature. Releases are very frequent, at most monthly.

Ease of use it at the top of the list; it is relatively easy to get users up and running on designing their own reports and customizing existing ones.

It can be a bit slow with LARGE data sets; we are still on a slightly older version, so this may have been corrected in newer versions. It is easily dealt with by building smaller reports and combining them if needed.

The flexibility to to extract data and provide visualizations that are meaningful to a wide customer base.

No knowledge of coding is required to build custom reporting. Completely wizard based. You just ask developers to build views, functions or procedures and then you can itself build different custom reports with needed filters and operations.

The major flaw is the performance. All the filters and operations are performed at run time so it take too much time to process.

We love the dashboards and the graphs.

The capability to customize all the ins and outs of the GUI has posed some challenges but we've overcome them.

The online help and responsive implementation team helped us work through issues and deliver a demonstrable product quickly. I also like the numerous graph types and the ease of creating new dashboards and reports.

The user interface supports numerous functions and so the screen is sometimes crowded. This is mitigated with collapsable panels that are helpful.

The support staff was very willing to work with out specific needs to integrate with our product. Additionally, the UI visualization renderings will add a lot of "pop" to our product to drive up customer adoption.

There are way too many settings which would confuse our users. This requires us to craft our own version of settings to hide that complexity.

The software is easy to use. There's a large sample of report configurations and integrating multiple data sets is easy.

Inital set up can be tough (permissions on files, etc...). Upgrades were cumbersome, but Izenda is improving that process.