Ecanvasser Reviews

I used this software and used list printed from Republican headquarters WHAT A TIME SAVER this software is. I went door to door for another campaign after losing in the primary. The other campaign did not use Ecanvasser Took me 3-4 times as long to cover the same area as it would have using Eanvasser!

A bit of a learning curve noth too difficult

So easy, so comprehensive. No frills and very to the point with data management and what you get with your purchase. Customer service is top notch. Data management is incredibly simple. Nothing takes very long.

It could be simpler to select multiple people’s answers from a shared household. But it still works well.

The concept is great and the fact that it eliminates the post-canvass data entry bottleneck is hugely valuable because canvassers can stay out as long as they want--or canvass over a number of days--without worrying about getting the data back to a data entry person on time.

Assigning new canvassers to a canvass was time consuming and painful. I spent the first half hour of most of our canvassing sessions getting people to respond to the email, download the app, and assigning them to a canvass. While the version canvassers use on their phones is relatively simply to use, there are some annoying glitches. For example, there's no way to record whether a person has moved--or to take the name of the person now living at the address. Meanwhile, using the web version was painful. The process of cutting turfs isn't very intuitive. There's also no way to know how many doors are in the turf until you cut it and save it. If there are too many, you can delete it and try again--but there's no way to modify it otherwise. It would also be good to have a fast way to process people via the web version who unexpectedly show up to canvass. Something else that could be clearer is the process for printing out paper turfs. Many older canvassers preferred to record their data on paper--and then enter them into their phones afterwards. But trying to dope out how to do this was maddening. The printouts also lacked relevant data points, forcing people to take handwritten notes.

The software makes recording data on real time much easier and colates all the data from our election campaigns in one place. The customer service is amazing.

Whilst the new layout is more visually appealing, some of the functionality has been lost - particularly with Caseworking.

When you are running campaigns on a limited budget, often you have to do without. I recommend Ecanvasser to all small campaigns with limited budgets. It gets the job done, is effective, and doesn't force you to buy extra stuff you don't need.

It imports to NationBuilder; however, the fields it imports could be improved upon.

Ease of use, set your parameters and go.

Would have to reinstall frequently as the app would malfunction

This software is very easy for my clients to learn and easy for me to administrate on the back end. Plus, you can't beat the competitive pricing compared to other industry-leading products.

The software lacks the ability to color-code households, which would be helpful in many cases.

Amazing customer support! Very responsive to concerns and happy to make modifications on the fly to support the development of the app.

The app is very different on Android and iPhone, which makes training volunteers a bit tough. While the functionality is all there, it is in different spots and sometimes harder to get to. Also the ability add new users from the app versus the website would be helpful

The ability to canvass with ease. It made it faster and more accessible with the technology ecanvasser provides.

I wish there was a functionality to select all members of a household at once and allow them to have the same support rating instead of selecting each individual separately.

The ease of use of the map features and the integration with the Nation Builder platform were the best features of the Ecanvasser software.

It would bump us off or close us out once in a while. Other than that, there were not many problems. It was very helpful.

The app is wonderful. The houses are perfectly mapped out, which makes it easy to find the homes you are targeting.

Tricky to update your list. Formatting needs to be identical.

Great ease of use and functionality! I appreciate the simplicity

The maps function does not accurately place houses in the proper location.

The user interface is great and very friendly.

Signing users up to canvas was a bit clunky and more difficult with folks who are not tech savvy.

the app was extremely easy to use for beginners

The app lagged quite a bit & would crash

Very easy to organize teams on the site and send out invites

Very limited functionality on the app; no way to access surveys on the app; app crashes/freezes often

It's comfortable to use and the layout is mostly good, it simply make my work easier

Sometimes unclear of which house you have visited

It's web-based, and the the app is fairly useful for canvassers in the field. The thing I like the most is that it sells the service of data storage and manipulation; it does not sell me datasets that are being statistically modeled by people I don't know.

The thing I absolutely, completely, utterly hate is data appending and voter matching. Nearly every other software I've used allows me to append data to voter records matching through VoterIDs, which are unique identifiers for voters and suitable for purposes of appending. It adds hours to data matching and outputs, especially for GOTV purposes. It's just simply ridiculous that cannot be done. I've asked, and the question has just been blown off.

The customer support is also horrible. My database and app functionality went down on a weekend before election day once. It took me two days to hear back from someone because of the "weekend." They're selling political software, but it's more like they could care less about the value that political software provides to political campaigns. They approach customer service like software engineers, and it's horrible.

The software is easy to use after the initial set-up. You get your campaign up and running and you have very little issue getting your canvassers out and hitting the maximum amount of doors.

It is sometimes difficult to get help if you are not in the same time zone as the ECaanvasser, because they are located in Ireland. What are business hours on the west coast of the United States are not anywhere close to the hours in Ireland.

Generally user friendly and intuitive. Predictive text is good when searching for street names.

The app crashed occasionally and some data was lost. I would like to see street addresses ordered by number by default and for the app to retain this stetting unless changed. As it stands it's necessary to change this every time.
Also the app doesn't work unless the phone location/GPS. is on which is a big drain on the battery

It was a pretty easy initial setup, getting lists loaded and assigning turfs to canvassers. The staff is very responsive as well, I always got quick answers from them whenever I reached out.

It does the job as a mobile canvassing device, but that's very rarely the only database function occurring on a campaign. It isn't set up for easy desktop list management, manual data entry, custom list exports, etc., and as such is limited in usefulness. It does what it says it will, but at this point can't really be used as a primary database for a full scale campaign. It needs some changes to its desktop functionality, or an easy interface with another program that adds that capacity. Right now it's only useful for one piece, which you can't really connect to everything else in a campaign that relies on an adaptive database.

The ease of use for my team is unlike any other software that we have used in the past. Adding and matching voters and addresses is also very easy.

Certain signup process aspects are frustrating but once you get the hang of it becomse less noticeable.

Cost effective and relatively easy to set up.

Lots of bugs, limited features based on need

Everything - it makes canvassing so much easier than paper lists or other software I have used in the past.

I can't add houses. But I'm going to reach out to customer support to ask if I can.

The ability to search for addresses by street.

Does not always populate the addresses that have been reached.

Ease of use when on the doors. Easily navigate to where you need to be. Extremely user friendly. When you send the team at ecanvasser an issue it is resolved in a timely matter

Not having the ability to go back in and edit once something is saved