Ecanvasser Reviews

Pros

I used this software and used list printed from Republican headquarters WHAT A TIME SAVER this software is. I went door to door for another campaign after losing in the primary. The other campaign did not use Ecanvasser Took me 3-4 times as long to cover the same area as it would have using Eanvasser!

Cons

A bit of a learning curve noth too difficult

Pros

The concept is great and the fact that it eliminates the post-canvass data entry bottleneck is hugely valuable because canvassers can stay out as long as they want--or canvass over a number of days--without worrying about getting the data back to a data entry person on time.

Cons

Assigning new canvassers to a canvass was time consuming and painful. I spent the first half hour of most of our canvassing sessions getting people to respond to the email, download the app, and assigning them to a canvass. While the version canvassers use on their phones is relatively simply to use, there are some annoying glitches. For example, there's no way to record whether a person has moved--or to take the name of the person now living at the address. Meanwhile, using the web version was painful. The process of cutting turfs isn't very intuitive. There's also no way to know how many doors are in the turf until you cut it and save it. If there are too many, you can delete it and try again--but there's no way to modify it otherwise. It would also be good to have a fast way to process people via the web version who unexpectedly show up to canvass. Something else that could be clearer is the process for printing out paper turfs. Many older canvassers preferred to record their data on paper--and then enter them into their phones afterwards. But trying to dope out how to do this was maddening. The printouts also lacked relevant data points, forcing people to take handwritten notes.

Pros

The software makes recording data on real time much easier and colates all the data from our election campaigns in one place. The customer service is amazing.

Cons

Whilst the new layout is more visually appealing, some of the functionality has been lost - particularly with Caseworking.

Pros

When you are running campaigns on a limited budget, often you have to do without. I recommend Ecanvasser to all small campaigns with limited budgets. It gets the job done, is effective, and doesn't force you to buy extra stuff you don't need.

Cons

It imports to NationBuilder; however, the fields it imports could be improved upon.

Pros

Ease of use, set your parameters and go.

Cons

Would have to reinstall frequently as the app would malfunction

Pros

This software is very easy for my clients to learn and easy for me to administrate on the back end. Plus, you can't beat the competitive pricing compared to other industry-leading products.

Cons

The software lacks the ability to color-code households, which would be helpful in many cases.

Pros

Amazing customer support! Very responsive to concerns and happy to make modifications on the fly to support the development of the app.

Cons

The app is very different on Android and iPhone, which makes training volunteers a bit tough. While the functionality is all there, it is in different spots and sometimes harder to get to. Also the ability add new users from the app versus the website would be helpful

Pros

The ability to canvass with ease. It made it faster and more accessible with the technology ecanvasser provides.

Cons

I wish there was a functionality to select all members of a household at once and allow them to have the same support rating instead of selecting each individual separately.

Pros

The ease of use of the map features and the integration with the Nation Builder platform were the best features of the Ecanvasser software.

Cons

It would bump us off or close us out once in a while. Other than that, there were not many problems. It was very helpful.

Pros

The app is wonderful. The houses are perfectly mapped out, which makes it easy to find the homes you are targeting.

Cons

Tricky to update your list. Formatting needs to be identical.

Pros

Great ease of use and functionality! I appreciate the simplicity

Cons

The maps function does not accurately place houses in the proper location.

Pros

The user interface is great and very friendly.

Cons

Signing users up to canvas was a bit clunky and more difficult with folks who are not tech savvy.

Pros

the app was extremely easy to use for beginners

Cons

The app lagged quite a bit & would crash

Pros

Very easy to organize teams on the site and send out invites

Cons

Very limited functionality on the app; no way to access surveys on the app; app crashes/freezes often

Pros

It's comfortable to use and the layout is mostly good, it simply make my work easier

Cons

Sometimes unclear of which house you have visited

Pros

The software is extremely accessible and easy to use. I really admire the quickness of data syncing from cell phones and tablets.

Cons

I don't have any cons, but would enjoy a phone-banking software included with the canvassing service too.

Pros

eCanvasser is focused on canvassing homes, instead of trying to be a be all end all of campaign operations. It is fairly easy to use. Hands down, customer service is outstanding. They respond quickly via email, and it is easy to talk to a live person. I like the control I have with the data, and unlimited custom fields I can create. The other big pro is their license model. I can assign as many volunteer canvassers as I want without an additional charge. All other services I found charge a license per user. This gives a budget tight campaign a lot of flexibility in using volunteers.

Cons

The data model needs some maturing. When creating groups, you have to select voters to put in that group. That's no biggy. But if you append the master database, the changes to a voters record do not aggregate to the record you placed within your groups. The Canvass Types are static. I would like to be able to create additional types, and select my own color. Canvassers also have to drill down too much to get to data they need at the door. Their are a few areas where it could be more intuitive. However, these are easily overcome with additional training. Overall, the product is great. We will continue using the product, and ensure our needs are input to developers for future enhancements.

Pros

The maps are good. The ease of access to features is good. Switching between campaigns is easy.

Cons

The clustering of houses into blocks is very frustrating. It seems that when I first started using Ecanvasser over a year ago that each house showed up separately on the map. Now, however, they are bunched together and in a very random order. Sometimes, the first house on the street shows up on the map very far past other houses on the map, because one might be odd and the other even. The biggest problem of all is that sometimes (often), one must enlarge the screen massively in order to uncover "hidden" blocks of houses. If Ecanvasser could undo these problems, which I do not recall from my campaign in fall 2017, I would really like it.

Pros

The ease of use on the back end of thee software is amazing! I have used Ecanvasser on a few campaigns now and the data manipulation is fantastic.

Cons

The biggest problem I have is with the groups and maps. Neither works together well. I would like to see when I put a group together and click on the map that it only shows that group and not everything assigned to me or another canvasser.

Pros

Ease of use. Simple for anyone to download the app and get going. Many different ways to cut turf (or not) and organize walks.

Cons

Billing is difficult. As a consultant, I wish I could charge multiple accounts on multiple different cards, rather than having to set different owners for every account. Additionally, there are some kinks that need to be worked out regarding canvasses at the household or individual level. Regardless of where the data goes, it shouldn't affect functionality of the backend as much as it does.

Pros

The basic functionality was fine- straight forward to learn.

Cons

It was frustrating that there was no "moved" option- our team had to add this to the notes and manually deal with that data. We would have also liked to have the reports come out in a way that allowed us to sort multiple survey response answers.

It also would have made it easier if the maps view showed only houses/ people on that canvasser's individual turf, rather than all houses/ people.

It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.

Pros

Very useful for a local campaign, especially when you have an existing data source

Cons

App occasionally crashes, but support is good. Would like to be able to more easily do bulk updates / data import

Pros

The software is easy to use, as a campaign manager i was able to follow the volunteers for the project, the assistance was amazing : i had a quick response for every question i asked

Cons

The app Go Ecanvasser had too much bug and didn't work for old phones which made the work hard and complicated for our volunteers and campaign staffer.

Pros

Ecanvasser has a good start. The platform has some good solid foundations.

Cons

Still needs a lot more work to fix all the bugs, trip ups, glitches, and crashes.

Pros

Very easy and intuitive to use while doorknocking

Cons

Sometimes it took too many clicks to get to the correct screen details