Ecanvasser Reviews

It was a pretty easy initial setup, getting lists loaded and assigning turfs to canvassers. The staff is very responsive as well, I always got quick answers from them whenever I reached out.

It does the job as a mobile canvassing device, but that's very rarely the only database function occurring on a campaign. It isn't set up for easy desktop list management, manual data entry, custom list exports, etc., and as such is limited in usefulness. It does what it says it will, but at this point can't really be used as a primary database for a full scale campaign. It needs some changes to its desktop functionality, or an easy interface with another program that adds that capacity. Right now it's only useful for one piece, which you can't really connect to everything else in a campaign that relies on an adaptive database.

The software is easy to use after the initial set-up. You get your campaign up and running and you have very little issue getting your canvassers out and hitting the maximum amount of doors.

It is sometimes difficult to get help if you are not in the same time zone as the ECaanvasser, because they are located in Ireland. What are business hours on the west coast of the United States are not anywhere close to the hours in Ireland.

Generally user friendly and intuitive. Predictive text is good when searching for street names.

The app crashed occasionally and some data was lost. I would like to see street addresses ordered by number by default and for the app to retain this stetting unless changed. As it stands it's necessary to change this every time.
Also the app doesn't work unless the phone location/GPS. is on which is a big drain on the battery

The ease of use for my team is unlike any other software that we have used in the past. Adding and matching voters and addresses is also very easy.

Certain signup process aspects are frustrating but once you get the hang of it becomse less noticeable.

Everything - it makes canvassing so much easier than paper lists or other software I have used in the past.

I can't add houses. But I'm going to reach out to customer support to ask if I can.

Cost effective and relatively easy to set up.

Lots of bugs, limited features based on need

The ability to search for addresses by street.

Does not always populate the addresses that have been reached.

Ease of use when on the doors. Easily navigate to where you need to be. Extremely user friendly. When you send the team at ecanvasser an issue it is resolved in a timely matter

Not having the ability to go back in and edit once something is saved

The platform was at a reasonable price point for lower budget campaigns and provided a suite of useful features for experienced staffers to take advantage of. More, uploading and tagging data was relatively easy in comparison to other popular services.

Some features, including integration with other services, proved difficult for volunteer staff to navigate. The backend requires a certain degree of experience that doesn’t match the entry level pricing.

The dashboard and the customisable print out options

Too cumbersome on data entry (googlesheets quicker and easier)

I liked how easy it was to operate the software.

It was difficult to me to find out how to do some of the functions.

Very easy to use. I like all of the features.

Different on different phones. Had to figure that out

Very easy to use, upload data, and navigate. Super helpful when choosing which houses to approach. Extremely nice to have when organizing groups.

From my perspective, there wasn't anything I did not like.

The software is extremely accessible and easy to use. I really admire the quickness of data syncing from cell phones and tablets.

I don't have any cons, but would enjoy a phone-banking software included with the canvassing service too.

eCanvasser is focused on canvassing homes, instead of trying to be a be all end all of campaign operations. It is fairly easy to use. Hands down, customer service is outstanding. They respond quickly via email, and it is easy to talk to a live person. I like the control I have with the data, and unlimited custom fields I can create. The other big pro is their license model. I can assign as many volunteer canvassers as I want without an additional charge. All other services I found charge a license per user. This gives a budget tight campaign a lot of flexibility in using volunteers.

The data model needs some maturing. When creating groups, you have to select voters to put in that group. That's no biggy. But if you append the master database, the changes to a voters record do not aggregate to the record you placed within your groups. The Canvass Types are static. I would like to be able to create additional types, and select my own color. Canvassers also have to drill down too much to get to data they need at the door. Their are a few areas where it could be more intuitive. However, these are easily overcome with additional training. Overall, the product is great. We will continue using the product, and ensure our needs are input to developers for future enhancements.

The maps are good. The ease of access to features is good. Switching between campaigns is easy.

The clustering of houses into blocks is very frustrating. It seems that when I first started using Ecanvasser over a year ago that each house showed up separately on the map. Now, however, they are bunched together and in a very random order. Sometimes, the first house on the street shows up on the map very far past other houses on the map, because one might be odd and the other even. The biggest problem of all is that sometimes (often), one must enlarge the screen massively in order to uncover "hidden" blocks of houses. If Ecanvasser could undo these problems, which I do not recall from my campaign in fall 2017, I would really like it.

The ease of use on the back end of thee software is amazing! I have used Ecanvasser on a few campaigns now and the data manipulation is fantastic.

The biggest problem I have is with the groups and maps. Neither works together well. I would like to see when I put a group together and click on the map that it only shows that group and not everything assigned to me or another canvasser.

Ease of use. Simple for anyone to download the app and get going. Many different ways to cut turf (or not) and organize walks.

Billing is difficult. As a consultant, I wish I could charge multiple accounts on multiple different cards, rather than having to set different owners for every account. Additionally, there are some kinks that need to be worked out regarding canvasses at the household or individual level. Regardless of where the data goes, it shouldn't affect functionality of the backend as much as it does.

The basic functionality was fine- straight forward to learn.

It was frustrating that there was no "moved" option- our team had to add this to the notes and manually deal with that data. We would have also liked to have the reports come out in a way that allowed us to sort multiple survey response answers.

It also would have made it easier if the maps view showed only houses/ people on that canvasser's individual turf, rather than all houses/ people.

It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.

Very useful for a local campaign, especially when you have an existing data source

App occasionally crashes, but support is good. Would like to be able to more easily do bulk updates / data import

The software is easy to use, as a campaign manager i was able to follow the volunteers for the project, the assistance was amazing : i had a quick response for every question i asked

The app Go Ecanvasser had too much bug and didn't work for old phones which made the work hard and complicated for our volunteers and campaign staffer.

Ecanvasser has a good start. The platform has some good solid foundations.

Still needs a lot more work to fix all the bugs, trip ups, glitches, and crashes.

You have great customer service. Every time we have a question you are there to help and it's fast.
Everybody can use it. It's simple.

Sometimes the map is not completely accurate. Would be nice to have an option to upload a picture. Impossible to invite another user on your phone.

Very easy and intuitive to use while doorknocking

Sometimes it took too many clicks to get to the correct screen details

As a campaign manager I decided to give it a try. Although we cant pay for it due to the financial status of the race, we saw that it does provide a lot of advantages when it comes to organizing your team. The fact that you can assign your volunteers to a certain area and they could see the voter's location is pretty amazing.

Pricing is sometimes an issue especially for very small races with a very limited budget.