Connecteam Reviews

I absolutely love it all, each feature is amazingly simple but very productive! My staff love it too
I feel it is double sided!

There is absolutely no cons in my opinion

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

My favorite thing about this software and I am just now learning this is the ease of use and roll out and teaching other branches within the company how to use it. We have had multiple training sessions on this over the last few weeks with other branches and questions, help, and problems getting going are all minimal. It is so easy to use even for the beginner. Also getting feed back on it being "fun"

I don't have any dislikes for the software and it seems that everytime we ask about a possible implementation or feature that may not be within Connecteams, they develop and implement it! I have watched more and more features and abilities come on board the system and just yesterday found yet another new feature I hadn't seen before which will make a huge difference in reporting and totaling hours for employees (decimal compared to minute options on hours counts/totals is now a preference choice).

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.

There is hardly any dislikes.

Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients.

Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours

I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!

One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.

The time clock and messaging features attracted me and then there are so many other bonus features that adopting Connecteam was a very easy decision. I love the idea that training is now a lot easier remotely. I love the task management. I absolutely LOVE the workflows - solved a big problem for us.

I hesitate to put anything here because support has been incredibly responsive. They really are amazing. The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.

Product is price/quality top notch.
Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes.

The most I like on the software is the beautiful design of the desk version and the app.
With integration of our logo, all our employees like the app! It gives a personal touch to the app

As a more new company compared to competitors the app sometimes shows some small bugs.
This is quite fixed easy by the guys from their support.

- The software is very user-friendly - training our new employees on the app is very versatile.
- The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins
- Customer service is nearly perfect - I have never had to wait more than few minutes for assistance
- Connecteam is our only scheduling-platform we utilize currently

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks
- features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour
- the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS
- Alerts to a designated email when a schedule shift has not been clocked into by the employee
-Sending alerts to the employee that they have not clocked into the shift

The best option is that I can see the location of the check-in/out. Also, I receive a notification if someone didn't check-in/out.

The software is only for the team and there are no many options for the customers of the business.

Love the help/support chat! So convenient and you get responses so fast!
Has everything I am needing and more affordable then 4 apps I am currently using.

Offer customization in the color themes or ability to upload more custom banners to make it feel as if it is truly your business app. Customize banners for each group will be nice!

This product makes it very easy to keep track of employees time as well as the time spent on specific tasks and how many pieces were made.
It is very easy to clock in and out for breaks and lunch time. This makes it simple to do no matter where you are located in our various warehouses. Tracking time spent on specific jobs helps us to make better decisions when evaluating the cost of production. There is a geo tracking feature that lets you know if your employees are at work when they clock in or out.
The weekly time sheets are very easy to work with and always available to see for all of the employees.
This is the Best Customer Support group I have had the pleasure of working with when I had any questions.

This system depends on all of the employees having a cell phone with good reception , and remembering to clock in and out when they change jobs. This improves with practice and there is always an option to make changes that require an administrative approval so accurate information is what is recorded. It is a great system for our business.

The training provided by [SENSITIVE CONTENT HIDDEN] has been our best experience. The time tracking is useful as well.

The software itself requires me a little more searching for some components than I like such as reporting, but overall very useful.

The time clock integration with shift scheduler has been a great tool in keeping track of the ongoing projects.

The ability to assign shifts/tasks over multiple days would be very beneficial. I also wish there was a way to see a percentage of project being done based on the amount of assigned shifts/tasks.

I cannot speak for a large team, but this app is absolutely free for smaller teams, and it includes everything you need to run a small business. Ok, not everything, but communication, time clocks, scheduling, and much more. I would not hesitate to download this app, it will save you money, time, and valuable resources.

I do not like...I do not like.....I do not like the.......I do not like that the app also does not keep a detailed inspection sheet, or sales records. That would be asking too much, as this app connects the team, and is perfect. However, if they included those features, I wouldn't need another program

We like the GPS location reporting of where our team members are clocking in from. Being in the construction field, our job-sites change on a daily basis. Great value for the savings we received from either accidental or intentional time punches.

For our needs, there are no complaints. The reporting provided useful information, the edits were easy and the overall experience was seamless.

Main features that drew us to this software were Clock in/out features and workflows.

Workflow limitations have prevent us from creating certain forms eg, the ability to add tabular type forms.
Also, some pictures when attached to a workflow can be very poor quality

EVERYTHING! I have been searching for so long for a tool just like this. It literally does everything - timeclock, communication, directory, analytics, task assignments, scheduling, mobile friendly, easy to use, looks sleek, can be tailored to certain groups or teams. AND fits within my budget.

The desktop version is not robust...but.....that is changing within weeks.

It is user-friendly and has pleasant colors.

There are still some search limitations. For instance, I would like to search for all work done by one technician in a workflow, that is not available.

The time clock and Calendar

Needs better location

Remote time card clock in with GPS location

Cumbersome to use as a manager.

Ease of use, price & solid support network.

Overall performance is very good, of course there are many areas which can be improved however this is more fine tuning of the product rather than wholesale changes.

Costumer support
Value for money
Easy to use

Cons
I have only postive things to say about the app