ConnecTeam Reviews

- Only add the functions you want. Not encumbered by bloatware or features we will never us.

- EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.

- Their FREE option is actually very useful and includes 80% of the features.

- FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.

- 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).

- Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.

- Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.

- GPS tracking of all remote employees.

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).

- Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).

- App only supports Android and iPhone. No desktop app for Windows or Mac available.

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

I liked that it was able to support us as a small business, and not only for large businesses.
We use the scheduling aspect, lists, tasks, and updates.

There are some features in the advanced pricing tier that I would like but am not able to access.

The customization of almost everything made it user-friendly for our team. Also, the communication tools make it a great experience for the team.

Availability function in the Scheduler - It would be good if the users are allowed to change the Availability notifications. It seems that they get so many notifications if the Admin updates the Availability

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product.

The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila!

The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Very easy to use. Easy to integrate with the business. Our team loves it. Works perfectly. The features Connecteam has to offer, cover everything we need to build a well-organized team with many custom workflow process.

None. We didn't have any issues using Connecteam.

It's an app that's super easy to use and also customize to your liking. I was able to get my team on board very quickly & efficiently. The time clock & geo location is a great feature for us since we have several crews at different job sites that do not always remember to clock in or out of a job site. It's also a great means of communication between groups or individuals. We also use the library quite a bit to store a lot of informational content for our crews.

The time clock can be a slight hassle to get to. You have to click on the time clock on the side & then click which time clock you'd like to choose. We run off of one time clock so it's an extra step for us but this is being picky. There have been some glitches but nothing that wasn't later solved.

With a mobile workforce we needed a system to reach everyone with ease. Connecteam delivered that and more.

Some additional customization options would be great, I would like the ability to customize breaks and be able to edit break times in the app. That being said, I imagine these features will be added soon because the Connecteam developers are always trying to improve their product.

You do get a free trial but also the basic plan you still have so many functions. It is easy access & phone app that works great.

I don't like that i can't go put in unavailable the employee can only do that. I would like that function & maybe it is something you get the more you pay but not from what I've been able to tell even on high package.

I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature. It's so easy and convenient to use.

What I like least is that I would have liked more features included in the Basic plan or the cost of the plans to be a little cheaper.

I trialed about 10 shift management solutions and connecteam's shift scheduling functionality was the only solution alongside their mobile app that would work for my department. I had some questions and feature requests early on and their support team was very responsive and professional.

Nothing too bad to say here. I wish there were some reporting features but I'm sure that'll come with more time.

The software has proven simple to roll out across our team. It has assisted greatly in keeping our distributed team informed and created a much more collaborative work environment.

Reporting on forms and surveys is a little basic

Everything I need to do from communication schedules keeping track of employees clocking in and out as well as location. Just too much more great things to mention.

Nothing excep that I didn't discover it sooner.

it's all about the great user experience and usability! when your employees embrace new technology so fast it makes our internal communication much more efficient.

We're waiting for one feature that important for us but it will be published in the next two weeks so that's ok.

Love the functions, ease of use, and customer support.

Moving content between functions is not possible yet.

This software is so user friendly. It has saved us a TON of time with the time clock, chat and workflow features. Their customer service is the most helpful from any company I have ever worked with.

A few glitches here and there but they are fixed very quickly.

I love how the software includes GPS coordinates so I can be sure that employees are clocking in and out from the office.

A few employees have had issues downloading the program onto their phones. Also some people have to use the office phones because their smartphones do not have enough space to download the product

Great workflow on the platform. Used mainly for scheduling and it makes it a breeze.

Nothing really that has negatively impacted the use

this software allows our small business to automate payroll, time keeping and scheduling with out spending excessive amounts of money. Customer service is top-notch as well.

Sometimes the software glitches or doesn't update as quickly as it should be for the most part it runs fine.

The app & the portal are so easy to use! It has made managing employee accountability & payroll in several different states easier than ever. My favorite part of ConnecTeam, though, is the customer service. The staff is absolutely wonderful to work with and their response time is legendary!!!!!

Ease of use

The fact that all my staff can access the info anywhere and they can connect with each other at any time.

I wish you could add more then one photo in an aspect and also a scheduling calendar would be amazing to add in. Yes

This is a user friendly application. We liked the ease of use. We also liked that it was a free application. It was also an easy, user friendly, set up. We will continue to utilize the program.

We have had issues when used to log in and out of work. The app would lock up frequently causing a need to restart the program. It has not deterred us from using the application, just needs to be fixed.