Integrum Reviews
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14 Reviews
- Industry: Security & Investigations
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quality System
Reviewed on 28/06/2020
Excellent solution.
Excellent solution.
Pros
The structure and format of the system, and the Integrum team.
Cons
Zero issues as it is a great solution which is simple to use.
- Industry: Construction Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Master Electricians Australia's Partnership with Integrum Management Systems
Reviewed on 30/11/2016
Master Electricians Australia (MEA) is a dynamic and modern trade association recognised by...
Master Electricians Australia (MEA) is a dynamic and modern trade association recognised by industry, government and the community as the electrical industry's leading business partner, knowledge source and advocate. As such, MEA provides members with a subscription based HSEQ System to help ensure members meet their obligations.
The MEA safety system started as a paper based management system in 2007. In 2013 MEA made the decision to transform into a cloudbased solution for the HSEQ System. After over 12 months of searching, trialing and pressure testing prospective providers, MEA made the decision to partner with Integrum Management Systems (IMS) to develop a cloudbased integrated management system for the electrical industry and MEA Members.
MEA and IMS designed and developed a system that managers:
- Incidents
- Inspections
- Risk management
- Document Registers
- Auditing
- Meeting management
- Training management
- elearning LMS; and
- Business intelligence platform
The IMS platform was great value for money, highly configurable and front end user friendly.
The business intelligence platform that underpins the Integrum system is invaluable to providing an indepth data analysis of what is happening within the business.
I would recommend working with IMS to any business looking for a state of the art, highly configurable and innovative business management system.
Pros
- The highly configurable modules of the system
- Easy of use
- Ability to design the user interface
- Ongoing development
- Value for money
- Business intelligence reporting platform is very powerful
- Ability to make configuration changes in house rather then having to go to Integrum for changes
Cons
MEA has a unique setup, with over 2500+ different companies falling under the same overall system. This has presented challenges as the Integrum management system had not been used in this capacity before. MEA and Integrum continue to reslove issues around this.
There is currently limited mobile capabilities through smartphones, this area of the system is ever improving.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
CAF Aust RMIS
Reviewed on 09/09/2021
Very low uptake of the system, probably because of initial setup. Reports are poor and require...
Very low uptake of the system, probably because of initial setup. Reports are poor and require significant effort to create for fortnight and monthly reports to the board. Frustrating that the system does not link risks, issues and controls.
Pros
The software has not failed, can be accessed by all in the company, could be worthwhile but not set up correctly.
Cons
Poorly setup, not intuitive for most users, reports are difficult to retrieve, no linkage between risks, no linkage to issues register, controls are not easy to manage or report, does not provide quantitative analysis, not all report functions work well, difficulty in reporting on basic indices such as top risk and exposure, reports are based on this month (not previous months which should be selectable)
Response from Mitratech
Hi Geoff. We are sorry to hear about your experience. We've passed your feedback onto the team. Please feel free to get in touch with us to discuss this further.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Integrum White Label Review
Reviewed on 15/07/2020
Implementation of the software was successful with a very took take up from users. The reporting...
Implementation of the software was successful with a very took take up from users. The reporting and analysis of information is quite straight forward.Other business units have seen the benefits of the system, which has required additional in-house development for other business functions. These have been implemented with minimal cost.
Pros
From a user perspective it can be very easy to use, especially for untrained workers, but is subject to how the processes are designed. The system integrated well into existing processes and gave us better analysis and reporting through the BI tool.
Cons
Integration with systems are easy, however when organisational structures are undertaken support is required from the vendor.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
User Review
Reviewed on 23/06/2020
Pros
Display size for most things is fairly easy to see and read
Cons
It feels very clunky, and when using it you feel like your at an end spot to be able to move along to the next part but its not, entering an incident and creating the actions can be very time consuming and not as user friendly as you would want.
duplication has been to easy to do as it can take a long time for it to load, and then i need to log back in as an administrator to remove my duplicate and others that are communicated as its a common occurrence.
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
General review
Reviewed on 03/09/2021
So far so good
So far so good
Pros
It is friendly using, low cost, good support...
Cons
We are just transferring from previous administration to new one, several errors happened during using.
We are expecting more charts exported from the current database to provide useful details for users
Response from Mitratech
Thank you very much for the review
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Multi purpose tool that streamlines practices, removes paper-based processes and centralises...
Reviewed on 23/06/2020
We have deployed it to a rail construction project which is operating much like a startup. The...
We have deployed it to a rail construction project which is operating much like a startup. The ability to fill gaps in our existing processes or the the basis for development is very powerful and efficient.
Pros
That Super Users are able to undertake ongoing development and deployment activities without the need to involve Integrum resources. It allows the organisation to be agile in identifying a need and deploying a fix exceptionally quickly.
Cons
Visually / aesthetically it isn't the prettiest to look at, but it is built to work not look pretty.
- Industry: Building Materials
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Integrum rollout review
Reviewed on 03/06/2019
We made the decision to rollout out Integrum across the APAC division of the company. We had an old...
We made the decision to rollout out Integrum across the APAC division of the company. We had an old intranet system and as many companies, a large amount of spreadsheets and databases capturing data. We decided we need a system that would do everything for us in areas of Safety, Risk and Environmental reporting. We are still at rollout / pilot stage and configuring the system.
Pros
Ease of Use
Intuitive
Functionality over a wide range of business activities
Flexibility of the smart forms / development and customization
Cons
Initial configuration prior to rollout / pilot. Imperative to make sure communications are fully in synch between system developers and the client. If this is confirmed the development team are very committed and dedicated in getting the system exactly the way you require it for your specific operations.
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is a "Game Changer
Reviewed on 03/06/2019
Integrum allowed the business to integrate risk management with the safety system. All manual...
Integrum allowed the business to integrate risk management with the safety system. All manual processes and forms were automated with mobility enabled leading to improving productivity significantly. Integrum implementation and support team are very knowledgeably and responsive.
Pros
- Highly Configurable
- Easy to Use
- Cost effective
Cons
- Interface from other application / systems
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Safety Management
Reviewed on 24/06/2020
Pros
The software seems to have the potential to capture and report on a varying number of elements within an organisation and the ability to customise to suit our requirements had some attraction.
Cons
The user interface is relatively intuitive but the back end requires more than an average understanding to gain the best out of it.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Admin
Reviewed on 03/09/2021
The product is difficult to use for users
The product is difficult to use for users
Pros
NA. Users complaint it is difficult to use.
Cons
Cannot integrate with other business application
- Industry: Utilities
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Did the trick
Reviewed on 13/09/2021
Mostly positive. Technically speaking they have delivered what we needed eventually, but have...
Mostly positive. Technically speaking they have delivered what we needed eventually, but have sometimes needed chasing up on simple small tickets.
Pros
We mostly use it for reporting safety incidents/near misses. Seems to work well for this, simple but effective. Dashboard and pages are quite simple to customize too.
Cons
User management could be a bit cumbersome - often had to go to support team to make small changes, didn't seem able to view all of the information myself as an administrator.
Response from Mitratech
Thank you for the feedback Nick. There is still room for us to improve. If we can assist you further please get in touch with our team.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Integrum for Health, Safety and Environmental management
Reviewed on 28/05/2015
Adshel selected Integrum as preferred partner for the implementation of a WHS&E solution following...
Adshel selected Integrum as preferred partner for the implementation of a WHS&E solution following a successful deployment at an APN Group sister company.
Integrum helped us transforming our business from heavy manual processes to paperless, streamlined and controlled processes.
The implementation went as per the plan and budget. The team has proven to be extremely reliable and reactive when required.
We went live about a year ago and we haven't had a single issue with the product.
I highly recommend Integrum for all HS&E related initiatives.
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product with areas of opportunity
Reviewed on 23/06/2020
Pros
The product is user-friendly, easy to navigate.
Cons
Some features can be improved. It would be good to be able to export dashboards and to be able to generate more visual reports.
