Kajabi Reviews

I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.

It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!

The best part of Kajabi is that everything is under one roof. Email, landing pages, sales pages, shopping cart, website, blog, marketing funnels, online courses. It's all there in one system. VERY NICE.

And you know what, Kajabi does a pretty good job at most of these functions, and they're always improving or adding more features.

But what almost always amazes me is the live customer support. They offer 24/7 live chat, and the longest I've ever had to wait (and I've chatted at all times of day and night!) is three or four minutes, once. Every other time (and there have been many!) I'm almost immediately connected to someone. And these people are awesome. They will get you the answer, help you troubleshoot your issue, and even tinker around with some options/coding on the page to make it work if you're trying something a little more custom and can't quite get it to work right. Seriously. The support staff is top-notch!

Like I said above, it does everything. But it's not the best at anything. It's got email, but there are some things that are still easier (or possible) on MailChimp or ConvertKit that aren't on Kajabi. It does online courses, but there are some features (like gamification or completion certificates) that it doesn't do.

Now, I am a bit of a power user and want to customize and make things do what I want them to do. For most people, I think they'd be pretty happy with Kajabi and never really run into something they can't do. And they really are adding features all the time (like cart abandonment emails which just got added a week or so before this review!)

Kajabi is an online business portal for small businesses (primarily) that provides them with everything they need at a single place to do business over the internet. You can create funnels, use emails, manage your CRM, and so on.

It is primarily a great platform for people who are interested in selling online courses. This is one area Kajabi has been recently working on a lot. There aren't many tools that will let you sell online courses with this much ease.

As a business owner with minimal experience with marketing, funnels, landing pages, contacts, etc. you'd love Kajabi. It takes the pain out from a business owner's life. No integrations, no dealing with APIs, you get everything with one tool and that's a great benefit.

First, it is expensive especially when you compare it with its competitors.

Second, since it does a lot of things so you get a bit of everything which is something that business's don't like as they scale.

Once you get things set up the first time it is really easy to copy and reuse for the next set of courses. I really like all the built-in templates for the webpages and offers. It makes it very easy to optimize for mobile viewing! Love that customer support is always available. If I forget that I started a chat (I'm a multitasker) they will email me to make sure I get my questions answered.

The learning curve is a bit steep, we needed to hire a web developer to get us started. Once you understand the terms and processes it becomes much easier. (and there is always chats with support to help)

I like how easy it is to understand the steps for getting an online business started, with the marketing, emails, purchasing and course creation parts all under one platform. There's no integration troubles, and the price is right for all the features you get. Plus, they're always coming out with new features, so even if there was another product that was almost comparable, Kajabi would still win because of their new features they're rolling out.

Learning how their automation system works is a little harder to visualize than the software I came from (Infusionsoft/Keap). I lost an easy way to track where my leads came from with my lead magnet.

Kajabi is a platform that has the ability to do it all. I like that I can integrate email and online courses as well as the 24 hour chat customer service.

There is a lot that can be improved. The rules for dripping courses, the email setting and the ability to suspend email sequences, the ability to get better analytics on emails, track users, and the interface of the courses themselves can all be improved. I find that they are slow to implement change but do listen to user feedback. I found that even though the customer service is great, I needed a back end programmer to make the design do exactly what I wanted.

I love the ease of use! I love how members can access all content on an app. No transaction fees

This software is very expensive. They don’t allow you to extend trials to learn the product before selling.

I like that Kajabi continues to improve and grow the features of the platform on a daily basis. They value customer feedback a lot.

If a feature is lacking such as drop-down menus you have to send in an inquiry for the development team to consider and it could be over a year before this feature is added or updated if it didn't already exist.

This is a very good platform for the coaching industry. Between managing leads, creating emails, creating landing pages, and charging for products, it all works great.

I’m realizing I personally need less and less, so the price point can sometimes be high for me to just utilize a landing page. But that’s really a personal issue.

We wanted to offer online classes. Kajabi has a lot of features that add to the online classes like marketing and payment. Our main concern was giving the students the content. We easily added audio and video to the course. Payments worked smoothly with Stripe and has many options to customize the price and discounts. It keeps track of the students in an easy way. The best part of Kajabi is the helpful and welcoming support. They really go the extra mile and are patient. Their caring attitude helped me setup the custom domain. Customer support makes Kajabi one of the best choices.

It does not have an attendance system. Even though it does have quizzes/surveys, tracking attendance will require extra manual work. The price is high (about $120/month) but if you have a hundred students every month, then price is not an issue. You can customize the look and use the templates.

Kajabi allows you to not just host and deliver your online courses but it also lets you create your entire marketing funnels and automate email marketing on the platform. What I like the most about the platform is that I could build a fully functioning online course business without requiring to learn several different tools.

While the platform is reasonably priced for everything that it offers, the starting price is steep and may not work for you if you're on a tight budget.

Kajabi is a platform that is easy to use and I find it to be visually appealing as well. From a user perspective and client perspective, it is easy to navigate.

I have not had any negative experiences with the platform.

Kajabi is fairly easy to use once you figure it out. You get everything all on one platform including your website, CRM, landing pages, online course creation and much more.

At first I had a little trouble figuring out how to use Kajabi, but customer service got me through it and once I started using it on a regular basis, it became easier and easier.

I really appreciated the look of Kajabi products. Many people can design out the site and make it look very professional.

There are sevearl:

1. Monthly $100+ cost.

2. No ability to hid the comments from certain folks. One course I had was all about sharing their vulnerabilities. There was no way to hide JUST THAT ONE person's comment and make it their own journal process. Instead it was an all or nothing type of ordeal. All comments shown, or no comments.

3. Their chats are horrible. Most of their customer service reps are outsources and I've had over 20 conversations that led to me being extremely frustrated as they often did not have the critical thinking skills or just was too unmotivated to help the situation.

4. No opportunity to really have community groups within the software. I want to track people in groups in a way where I can have live conversations or some sort.

5. You will need a Kajabi specialist to help you create the site (which costs more money) if you actually want it to look nice.