Rentman Reviews

We have multiple account reps that had different names for different inventory items. Now we have a standardized inventory with pictures and locations, so everyone is on the same page. Calculating shipping costs is so easy now. The reps can book items and see what their total weight is. I'm not wasting time on projects that may or may not confirm.

There's still some features I would like. For example locking down a project so an account rep can't change something day of. Or being able to get a notification that something has changed the day of. We're spilt between 2 warehouses so the account reps can't always walk in the back and talk to the crew. Being able to see Internal Remarks when booking equipment out on the app would be helpful.

- Excellent support
- Very good overall performance of the system
- Rentman is accessible from every computer with internet connection
- There's no need to print a packing slip, as you have it digitally on your mobile phone with the Rentman app
- You can scan QR-codes of your equipment using the app
- You can add repairs for defective equipment via the app
- Really fair pricing
- You can synchronise your agenda with CalDAV
- The dashboard gives you a good overview of what is relevant and urgent

- The price structure is based on fixed packages (Lite, Pro, etc.) but I would prefer to book only certain modules that you would like to use.
- The warehouse location of your equipment is not displayed in the app.

Nice functions, online based, electronic signature at offers, easy to create invoices without project,

settings are often not individual adjustable like First Day of Work in hours counter for new employes or national holidays. Its not possible to set a sabbatical for a employee in the hours counter
Creating forms is very difficult.
Finding Projects by name is very complicated

-support is extremely good
-software is easy to learn and teach others
-searching for data is instant
-facility to add tags, filters and tasks throughout makes it customisable for all users
-easy to customise system templates
-project templates easy to set-up and speed up creating new projects for account managers
-customers digitally sign their quotations and confirm the projects
-crew planner module has planned 60+ full time and freelance technical staff without a hitch
-communication flow right through the project for all involved to view
-full time staff have project information to hand on their smartphone through the app
-equipment failures are scanned on-site direct into the repairs module by the technicians
-software is constantly evolving along with industry feedback

-mobile scanning not yet available, this will be helpful rolling over scanned equipment on-site, from one project to another

many programs are well done, but the persons behind rentman, especially the support, ist really excellent and helpful, so you get most out of the software

the bagatelle what I am missing is already in the roadmap, so I am absolutely happy

For a long time we searched for a rental management software for mac computers. We did not find any satisfying application until we heard from Rentman. Rentman is very easy to use, comes with lot of professional features and saves lot of time and money so you can focus on your business. A great feature we do not want to miss anymore is the Rentman app for mobile devices. All our employees and sub workers installed the app on their smartphone and so they have all necessary information about their jobs and the events available with just one click. We can manage all our jobs including equipment stock, customer details and employee details within one software. this was the reason we chose Rentman as our software.

The fact the software is online and used in a browser is its strongest point. It means access from any computer with internet is possible, even with a slow internet connection. The output quality is also excellent.

The transfer from rentman 3G to 4G has been quite a long process and is still not fully completed, which as a rentman user is annoying, as you can see the new workspace but it is inpractical to use as certain functions have not yet been tansferred.

The customer service and support team are amazing! We were honestly a bit skeptical going in with the software being based in a different country but I can honestly say I have never had this level of support for software before. All the guys are great!

The Only thing we find a little annoying is it can be a little slow to find items in the data base when scanning QR codes via the app. They are always upgrading and making things better so I'm certain this wont be an issue for the long term.

In the system you can form sets and cases, and add complementary items, such as cables, possible add-ons and so on. This makes it easy to create a quotation, plus a complete packing list. Other benefits of the software: QR-funcionality, easy to use webshop module, digital signatures on quotations, interaction with administration software, easy planning module, automatic backup, smartphone app... it is a complete system for the rental market!

is there something I do'nt like...? Can't think of anything... well, we receive an invoice each month, but it is much lower than our previous system with much less possibilities, so no complaint about that either!

The supporting team which is always ready to customize some thing and to help you to tailor the product with your specific needs.

The help note balloons during the operations, they are not so visible and when some make a mistake he realize this afterwards.

The ease of use and the extensive possibilities of the platform

We really miss an automatic Rentman import function for our website. It would be great to have a feature to create a schedule (e.g. every day at 1600 hours) to update the website stock with the Rentman stock.

It is very easy to make changes when clients decide more or other things. This program saves me a lot of time if I compare to the one I had before.

I had troubles installing it with parallel desktop but once installed it worked fine. Now I can easily switch from apple to windows.

Easy to use and to educate to the team. Implementation support and daily support is fast and helps our processes moving forward adequately.
Data maintenance is very friendly and fast (Items, crew, contacts)
Easy to understand template editor. Not the most extensive but covers most of the needs

Import features can be more extensive for users of other programs how consider switching application.
Multi language level needs improvement to be real multi lingual.
2FA is an important missing part for cyber insurance application.
The purchasing module is a important missing link.

The software is really easy to use. It has a very well-structured user interface that makes it very easy and provides a quick workflow. Rentman saves a lot of time, which you can use to really take care of your customers. With the professional licenses you can set everything exactly as you need it, but even in the small version you have enough possibilities to work cleanly.

Unfortunately, there are a few small vulnerabilities in the software from time to time. So far there has never been anything bad, but sometimes it's exactly the function you really need. But if you contact the support with the problems, you get professional help quickly and with the hints the developers can improve the software. And that's what Rentman does.

Rentman is an Easy to use software, it works super fast and is complete with all information at one single place.

Would be great if the Sales side would be more extended. Adding and planning sales items is possible for the rest the options are limited right now.

Reactive support team / Nice mobile app with acces to many informations for our freelance collaborators / access from everywhere / handles everything easily from quotation, equipment and crew management, transports, subhires and invoicing with a really user friendly interface.

* Acces to our files database via a cloud storage would be an advantage.
* No possibility for undoing anything. Be carefull when you delete something

Having all the gear ordered and organized, availability and being able to Invoice straight from a quotation

Changing some of the presentations and designs. Setting the dates sometimes does not work perfect. The order of the Invoices when we want to update the payments or searching by our own quotation number does not work.

the support from the great team of employers! thank you for help whit questions and any stuff we call in. :-)

We need some features in the app, and RFID-tag in the software, but hope it to come.

We use Rentman a lot of years and its a great software, flexible and innovative

We have no cons about this software, Rentman is our base of the company.

It is a system what is easy to learn and use. Provides all the information you want to know.

To change in an already existing project

Can do almost anything you can think of and world's best costumer service!
Very good at implementing new suggestions from users.

Missing Economic implementation and can be a little timeconsuming/difficult to use.

The comprehensive approach to the entire rental process and ability to customize the application to your needs.

There are some features that is lacking which I would love to see in future updates.

Project Management features and best support, if you have any questions.

Small usability bugs in the android app and browser version (e.g. keys typed too fast are not recognized, app hangs or displays no internet connection).
But those are very rare and you get used to it.