
Overall rating
Filter by
Company size
Time used
518 Reviews

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Start!
Reviewed on 13/09/2019
Program-level road mapping is looking very positive. We are looking to continue the evaluation for...
Program-level road mapping is looking very positive. We are looking to continue the evaluation for a bit more and then look to purchase a number of enterprise-wide licences for program and project managers to utilise and share a common and collaborative platform.
Pros
Very robust, yet flexible to my needs and presentation. Always accessible with the cloud-based format. Visual illustrations of roadmaps and timelines across many projects and programs conveys customisable key messages to all key stakeholders- Executives, managers, and team members, alike. Customer support is also awesome; I was able to engage in a 1:1 tutorial and answer all my queries at that time and readily afterwards.
Cons
A bit of a learning curve as to how to apply the software to fit my requirements and intentions. Customer support helped a lot to easily overcome that.
Reasons for Switching to Aha!
For the integration and features noted above.- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Finally A Product Management Application That Solves All Needs
Reviewed on 28/06/2022
From the moment our trial started, I was impressed by the software and support we were provided. We...
From the moment our trial started, I was impressed by the software and support we were provided. We weren't provided a sales pitch to later lead to a demo with no direction as is the case with most new application onboarding. Our sales person was also our technical advisor with a background in product management. They were able to answer all questions during our initial call. They demoed the product as it related to our experiences. And, they provided technical support throughout our trial. It truly was an excellent experience.
Pros
Aha! solves nearly every need we have for product management. It easily integrates with systems we've found difficult to connect in the past and it provides a straightforward, easy-to-use interface for stakeholders to provide Ideas and Requirements. One or both of these have been a major struggle for other applications we've tested. On top of this, Aha! provides a structure to our product management and future roadmap that we've not had in the past. This is important as a single user may work across multiple workspaces managing a multitude of products.
Cons
If you are not familiar with the technical setup, there are some complexities to work through, especially if integrating with other systems. However, once done correctly, these integrations work flawlessly. Also, if you are new to agile product management or you've never worked in a rigid product roadmap structure in the past, there is a learning curve. With this said, once learned, it will make you a better product manager while making you far more productive.
Reasons for Switching to Aha!
They solved for nearly all of our use cases and provided an experience and product that will allow use to grow over time.Response from Aha! Labs
Hi Ryan,
Many thanks for sharing your review. I am so glad to hear that our Customer Success team was able to help you get set up. Every member of our customer success team has deep product management expertise — and our primary purpose is to increase the happy use of Aha! products. We are available 24/7 and respond to everyone globally within a couple of hours. Please do not hesitate to contact us at [email protected] if you have any other questions.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Great tool for project management with a steep learning curve
Reviewed on 09/02/2021
After getting used to it gives you ton of features to create stunning visualizations and project...
After getting used to it gives you ton of features to create stunning visualizations and project tracking on a very nice way
Pros
Tons of features giving you the ability to follow up on biggest to most minute details of projects which makes it very malleable to various needs.
Cons
The learning curve is steep compared to You track.
Schedules epics activities development tasks todos and several other features can be hard to distinguish and somewhat confusing.
Alternatives Considered
YouTrackReasons for Switching to Aha!
Leadership decided- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool!
Reviewed on 26/07/2023
Pros
Great tool and great customer service - all of my questions are always answered timely and accurately!
Cons
Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system
Reasons for Switching to Aha!
priceResponse from Aha! Labs
Hi Natalie,
Thank you for the kind words and positive feedback! We're thrilled to hear that you find Aha! to be a great tool, and we're especially glad that our support has been helpful to you. We recommend checking out our guides if you have any trouble getting started (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha). And for further assistance, our Customer Success team is always here to answer your questions at [email protected].
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent tool for product innovation and management
Reviewed on 03/09/2021
I love that Aha! Customer teams are focused on customer success. They provide exceptional support...
I love that Aha! Customer teams are focused on customer success. They provide exceptional support and their knowledge center is outstanding! Every Aha customer support interaction has been quick, and addressed to satisfaction. All employees seem like they are experienced and well trained and respectful/professional.
Pros
The roadmap functionality and features, ideas portal and the ability to create dynamic presentation are key features that have been critical to our product teams. I like that we can connect the strategy of our business, goals and mission at the function and feature level. The UI is easy and intuitive and connecting to Jira is a huge plus for our collaboration with solutions engineering teams.
Cons
SAFe methodology is not completely implemented - although we have found ways to engineer it to fit our organizational maturity in adoption of SAFe
Alternatives Considered
Product Management Dashboard for JIRA, SharpCloud Software, and ProductboardReasons for Choosing Aha!
It did not provide useful tools for product management, strategy, ideas portal. It was hard to see the tracebility and provide senior level management reportingSwitched From
JiraReasons for Switching to Aha!
Customer support, ease of use and setup, great UI, ability to have cohesive view across all areas, strategy, product, development teams, marketing, etc.- Industry: Media Production
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastic Support & Quick Start Up
Reviewed on 12/02/2021
The exceptional Support Team has made all the difference in how we've been able to effectively use...
The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.
Pros
Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.
Cons
Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.
Reasons for Choosing Aha!
limited capabilities, poor visualization, high touch for PM and minimal features for team membersReasons for Switching to Aha!
Usability and intuitive UI, tagging and commenting, and project management without a big lift for team members who just want to get work done.- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Enterprise-grade with powerful flexibility and integrations
Reviewed on 13/08/2020
Pros
Aha! has made a huge difference in our ability strategically plan our releases and align across multiple delivery teams. It's the only tool flexible enough to accommodate our broad and multifaceted product suite, and allows us to report on it all without requiring engineers to create reports for us.
The customization and integration capabilities are better and more user-friendly than any I've seen in any product. When configuring customization and integrations in other products, I often find myself thinking "if only this were as easy as Aha". Same thing about reporting - it can be a bit complicated but I think they do a great job of making it as simple as possible even with a huge variety of options and massive flexibility.
Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.
Cons
Our biggest barrier to getting more value out of Aha is the cost. We would love to bring our scrummasters and UX leaders into Aha in more than essentially just a read-only capacity, but the cost to do that is prohibitive. While the benefits of Aha are huge, so is the cost, so it's something we need to be constantly ready to justify to management.
The navigation is also somewhat poor, and there are a handful of specific views that are hard to use, which is a point of confusion for many users. But that's not too bad since we can usually create the view we want via a report.
Reasons for Choosing Aha!
Because our development teams make heavy use of Azure DevOps Server, we had previously been trying to use that for our product & release planning as well. But Azure DevOps server didn't provide enough ways to track work across many projects and teams, the reporting was not flexible or user-friendly enough, the customization was a nightmare. At the end of the day, we needed a tool built for product managers, not engineers.Switched From
Azure DevOps ServerReasons for Switching to Aha!
Aha was the only tool that offered the level of customization and hierarchy that we needed for a large and multi-faceted suite of products, and it also integrated well with our development tools. Most other tools we looked at seemed like they were made with small portfolios or startups in mind, not a fully fledged enterprise-grade product suite.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Greate all-in-one tool for teams to manage work and collaborate
Reviewed on 26/08/2021
Great tool. Very pleased with how our teams collaborate using this tool. I look forward to looking...
Great tool. Very pleased with how our teams collaborate using this tool. I look forward to looking at reports over time and compare our efficiency and satisfaction.
Pros
All-in-one tool - you don't have to toggle between multiple systems to work on a project. In one system you can project manage, review supporting materials and documentation, evaluate capacity, route work for review, and report out on the progress of a project.
Cons
We moved from JIRA to Aha! so it was like moving from a Prius to a Tesla. Lots of features, so you want to lean on support from Aha! during the implementation and onboarding phase.
Reasons for Choosing Aha!
Lack of features and functionality. Could not scale.Switched From
JiraReasons for Switching to Aha!
features and functionality
- Industry: Human Resources Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very complete product. Great customer support.
Reviewed on 20/05/2022
Pros
Has all the features I need to conduct my daily Product Management work, and the tool's speed and performance makes it very easy to work with.
Cons
Pricing gets very expensive as it is paid per user. Should have an option of unlimited guest members (viewers)
There are many features and functionalities. I believe the onboarding tutorials could be more detailed and show real daily examples of features usage.
Response from Aha! Labs
Hi Jessica,
Many thanks for your review. It is great to hear how Aha! is helping your organization achieve success. We offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. If you are interested, please don't hesitate to send us a note at [email protected]. Our Customer Success team are all former product managers and would love to answer any questions.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Possibly the best product management and roadmapping tool. Period.
Reviewed on 29/05/2020
We love it -- My team and I. Their support has been quite great too.
We love it -- My team and I. Their support has been quite great too.
Pros
Simplicity and ease of use. We tested almost 4 other products and can safely say Aha! takes away the complexity and the confusion away for small product teams when building software, and yet retains the powerful features so that we can grow.
Cons
Cant think of anything extraordinary that may have had a negative impact. Really can't..
Reasons for Switching to Aha!
Simplicity and ease of use. They also had a very attractive Startup plan, which requires qualification. But we'd likely have still bought it, considering that we didn't want to spend so much time learning how to use a tool :) instead preferred a tool that adapts to our own ways.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Aha support and documentation second to none. All the features you need.
Reviewed on 15/03/2022
A very positive experience that allows us to map strategic goals to the work done. It provides...
A very positive experience that allows us to map strategic goals to the work done. It provides tools such as scorecards, custom fields and calculations that allow managers to assess the work on an even playing field, and set a roadmap that can be tracked with achievements building to the end goal.
Pros
Easy to integrate with development software and link to that work to the strategic goals and initiatives to make sure we build the right things the right way, in the right order for the right reasons.
Achievements build and are tracked overtime to show the ROI quickly and easily.
Cons
The price per user prohibits it from becoming the main tool used by all staff. It requires project tracking to be done in the development tool to minimise project costs overall.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best customer service and support
Reviewed on 28/07/2020
Our organization continues to expand the use of Aha. From Feature management, have also expanded to...
Our organization continues to expand the use of Aha. From Feature management, have also expanded to Idea Management, and are now taking on a more strategic use of goals, initiatives, and the like.
Pros
While the product is very good, Aha's customer service and support is far and away the best I have ever encountered, not only from software providers but pretty must across all walks of life. So responsive, so informative with the responses, and if anything needs some additional work, they are quick to schedule a timely call to work through solutions to satisfaction.
Cons
Navigation can leave a little to be desired. can be very confusing if not in it every day

- Industry: Market Research Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Convenient Tool for Product Managers, Aha!
Reviewed on 10/05/2021
Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and...
Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and detailing features. It's very flexible and configurable so it requires a little while to get fluent with everything it may possibly do, and be aware of the best workflow patterns with it. That said, once you discover your groove it gets much more easily. Pricing is also in the premium end of the market, particularly for smaller companies, but you do tend to obtain what you pay off.
Pros
Aha! offers a comprehensive range of strategies for managing the entire product management and marketing cycle. I began using product development tools like Jira and then VersionOne, but they both appeared and functioned as if they were developed on purpose and eventually evolved into product management tools. None of them were in charge of product marketing.
It was clear from the moment a fellow CTO introduced me to Aha! that this tool was explicitly designed to handle the full scope of product management. The governance features that assist product owners in focusing on the business plan and priorities also aid in the definition of product strategies to achieve those objectives. Customer personas assist the development team in remaining customer-centric.
Our product owners enjoy working with feature development because they get to decide both how the features should function and how feature delivery should be prioritised. The Aha! Score, which can be customised, helps to balance value with development costs.
Contributors are encouraged to request functionality, and the review process ensures that the promotion (or lack thereof) of a concept to a feature is transparent. Executive management and the board of directors expect product roadmaps to include information in an accessible format and Aha! has delivered efficiently so far.
Cons
The tool is extremely effective, with numerous features that make it simple to build a complex puzzle that occupies all of your time, causing you to lose track of the original goal: efficiently produce a product that meets consumer standards and business objectives.
Keeping the model easy necessitates discipline. Aha! is so powerful and so customizable that it took me a while to figure out how best to apply it to my particular situations and challenges. That said, their amazing customer success team has been and continues to work patiently and diligently to help me make the most out of it.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Product Management made easier!
Reviewed on 03/07/2023
As a Product Manager I definitely have seen improvements in my release planning and processes. ...
As a Product Manager I definitely have seen improvements in my release planning and processes. Users can really visualize sprints, releases and backlog items and easily navigate throughout the system. Being able to share beautifully colored roadmaps with executives is a definite plus!
Pros
Drag and Drop in the Workflow BoardDrag and Drop in Sprint Planning - easily move items to defer to later Sprint, move back into the backlog, etc.Easily move items from ideas to featuresIntegration with TeamSupport to quickly receive priority issues from customer support calls.
Cons
Because there are so many features I feel like I am not taking advantage of everything. I find myself creating 'workarounds' for things I need to do when there may be a better way. However, the support is awesome!!
Response from Aha! Labs
Hi Carol,
Thanks for taking the time to write such a great review. It is great to hear how Aha! has helped make your life easier and share beautiful roadmaps! We have an extensive knowledge base if you want to dig deeper into any particular feature: https://www.aha.io/support. Or our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Loads of customization, but best suited to big enterprises and too expensive for the value it...
Reviewed on 15/06/2023
Initially, we wanted a system where our ideas could be linked to our features. We looked at a few...
Initially, we wanted a system where our ideas could be linked to our features. We looked at a few options at that time and Jira discovery had no yet come out and we thought Aha would be best even though it was very expensive. After trying to use it for a year, and the additional cost of more seats for when our team grew it really hasn't been the best fit for us. Our team has found it cumbersome and we don't use all the additional functionality it provides. After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider providing a pro-rata refund.
Pros
I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.
Cons
We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.
Switched From
CannyReasons for Switching to Aha!
Ideas and reporting.Response from Aha! Labs
Hi Fran,
Thank you for taking the time to leave a review. I am glad to hear that you had a great experience with our support team and utilizing ideas and features. If your needs change as your team grows, we are here to help and answer any questions you may have at [email protected].
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aha offers tremendous value for product managers and integrates well with development software.
Reviewed on 20/01/2023
I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth...
I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth mentioning that when I have had questions, or something has gone wrong their technical support has been phenomenal. They respond in the same day and in most cases are able to immediately answer my questions. In cases, where an actual bug was found, I've even had their developers fix the issue within a couple days and let me know to try it again.
Pros
The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan your releases effectively. It offers a great integration with development software such as Azure Devops or Jira to bridge the gap between product management and development. I've found the software easy to learn and intuitive as I never had formal training and was still able to figure out how to use it well.
Cons
I haven't experienced any feature that I've found troublesome or largely lacking in an essential capability as it is customizable in the right places. There are some features (i.e. polls) that I don't have access to with the current license that we have that I would like to try out so I can't say for sure if there are any gaps in such features.
Response from Aha! Labs
Thanks for taking the time to write such a great review. It is great to hear how Aha! is helping your define strategy and connect product management and development. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected] — or even for a live demo of polls!
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Wondeful product, extreme power in Enterprise+ subscription
Reviewed on 22/05/2023
I'm using Aha from years as a Product Manager. I use it for multiple tasks, from planning, overview...
I'm using Aha from years as a Product Manager. I use it for multiple tasks, from planning, overview of the status and extended integration with DevOps. This is also achieved via tools we create via the APIs which are very rich.The possibilities offered for the customization are very large, and we are usually able to optimize all the flows based on our needs.The reporting is also one of the strenghts were different data can be combined and displayed, especially when using the very powerful custom equations.
Pros
Product customization is exteremly flexible, especially if combined with the Enterprise+ customization possibilities.Integration with DevOps is working very well.Customer support is very proactive and fast to provide help and solutions.
Cons
Ideas integration with the features could be improved to have better automation, but overall is working well.
Response from Aha! Labs
Hi Nicola,
Thank you for taking the time to leave such a positive review! It is great to hear about the years of success you have had with Aha! If you have specific feedback about our ideas functionality we would love to hear about it in our ideas portal (https://big.ideas.aha.io/). Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Product Manager's best friend
Reviewed on 19/06/2018
Pros
Having been on a long journey over the years with many different types of project/product management software solutions, none of them ever seemed to be "the one". Aha takes a different approach, and focuses on management of end-customer value that is aligned against the vision you have for your company and its products.
It's the first work management platform I've used that took this holistic approach, and actually its massively empowering. I'm now able to construct high level roadmaps for complex projects that span multi-discipline teams that can be reported to all stakeholders very clearly and easily.
Managing the features the team are going to focus on in a customer centric way is also great. Yes, you can use Aha for task management, but often in a product management capacity it's more important to express WHAT customer outcomes & benefits we want, and then let the team figure out HOW to deliver them.
Moreover, the customer support from the Aha team is excellent, with plenty of guides not just how to use the platform, but also how to strategically tackle typical challenges that product managers face.
I highly recommend Aha. It's a liberating product from a team that clearly have an awesome culture based around customer success.
Cons
Aha is a sophisticated tool that's very flexible and configurable so it takes a little while to get fluent with everything it can do, and understand the best workflow patterns with it. That said, once you find your groove it gets much easier. The support team help with that though.
Pricing is also in the premium end of the market, particularly for smaller companies, but then you do tend to get what you pay for.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game changing software for product teams
Reviewed on 26/06/2023
Very satisfying, this tool has a chance to help us transform as a business!
Very satisfying, this tool has a chance to help us transform as a business!
Pros
Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..
Cons
Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.
Reasons for Switching to Aha!
No comparison.Response from Aha! Labs
Hi Matt,
Thank you for the great review. We love to hear that Aha! has been a game changer for your product teams. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Powerful Product Management Tool
Reviewed on 12/02/2020
Great productivity tool for any Product Management Team.
Great productivity tool for any Product Management Team.
Pros
C-Suite and Executive level Goals and Initiatives are linked all the way down to Features and Defects worked on by Engineering.
Live reports (can be used in Aha presentations) are a huge time saver.
A versatile tool that provides the Product Management team with lots of options for roadmap creation, program increment & release planning and tracking.
Support is amazing and very responsive.
Live updates to the software. Great to get new features without extra wait time.
Cons
Live updates to the software. Sometimes the updates are unexpected and break current behaviors internal processes with no warning. Takes days/weeks to adjust afterward.
Unclear on why certain features are changed. The response is frequently that user groups said it should work the new way. No clarity of how to access this pool of user groups to share opinions. If possible, both new and old options need to be allowed.
Where possible need to allow to turn certain features on/off at the global level.
Recently started to push out certain features (e.g. Automation) only to higher subscription tier levels. Software is expensive enough to have all features at all levels. More direct/hands-on support can be kept at higher levels.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Lots of Opportunity
Reviewed on 21/06/2022
Pros
Prioritizing work and managing the roadmaps are the most intuitive and foundational parts to Aha!. The Integrations to various development systems are also strong.
Cons
Additional integrations with UX-type solutions such as Figma are only available through the additional development product. Our current development product is so integrated into our development activities, that it'll be very hard to move to a new system to take advantage of these additional integrations. Direct product usage integration would also be immensely valuable to add to the software to track the performance and engagement of delivered work and monitor KPIs.
Response from Aha! Labs
Hi Mark,
Thanks for taking the time to write such a great review. It is great to hear how Aha! is helping your organization achieve success. I encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your Figma integration request. Our product managers continuously review ideas when building out our product roadmap. Please note that our API is available and can be used to create integrations. You can find more information here: aha.io/api. As always if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].
- Industry: Financial Services Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Solid Product Platform
Reviewed on 01/12/2022
Pros
Aha! has always had outstanding customer service and user experience. I have used this product for many years and have easily onboarded and mentored product managers' careers using this product. I like that we have traceability from the business strategy all the way to the requirements. It has been an invaluable tool for my team to articulate the 'why' to our IT partners.
Cons
The product can be overwhelming at first for new users, but the knowledge base and tutorials are beyond sufficient to bring folks up to speed. It would be great if the product allowed more configurable design to its presentations and roadmaps so we can migrate fully out of ppt and use presentation mode instead.
Response from Aha! Labs
Hi Nathaniel,
Thanks for your review! It is great to hear how Aha! is helping your organization achieve success. I would encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your presentations request. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best in class Release Management SaaS Solution
Reviewed on 18/05/2021
I used Aha! in a 400K person software develop company and then implemented in a SMB NFP standards...
I used Aha! in a 400K person software develop company and then implemented in a SMB NFP standards organization. It was able to support both environments without issue. Great response from a network / app pov. Scales to your organization needs.
Pros
Aha! is SaaS based Release management software that provides a very flexible and customizable process based engine which provides unsurpassed reporting and analytics of your releases and strategy. The product provides good integration with other devops tooling and non-licensed based portals for access by average non-seated users.
Cons
There is a need for strong SCRUM or process background and it will take some effort to setup the processes. This is not necessary a con but the tool requires a couple of weeks of effort to setup before adding users. Even then I suggest you add a project test the process and adjust.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Without Equal -- Absolutely Essential for Strategic Thinking and Planning
Reviewed on 11/08/2020
I used Aha! very successfully in my previous job, and when I decided to start my own company, it...
I used Aha! very successfully in my previous job, and when I decided to start my own company, it was one of the first pieces of software I knew I needed to license. No way I'm starting something this important without it.
Pros
Comparing Aha! with other business software like Trello, Airtable, Jira, etc entirely misses the point. Aha! is about strategy. It's a serious tool for serious thinkers, not a lightweight, card metaphor.
It encourages you to think through what you want to accomplish and why, while enabling you to link the releases and features that make up your strategic roadmap to these measurable, strategic objectives.
Features can (and should!) be easily linked with tactical Jira User Story (and Subtask) and Task issues, which will then bi-directionally sync Feature/issue data between systems and automatically update completion percentage for at-a-glance executive status reporting.
I've tried a LOT of other products, including those solutions built on top of Jira. Save yourself the time, and check out Aha! It's the only product that actually helps me think through my strategy and links these models and timelines to tactics so that I can see progress against my objectives.
Cons
The state of Gantt charts can be a little confusing, e.g. "Click here for latest version" and/or enabled "Save" button, when I haven't made any changes.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aha! Making an Impact at BBU
Reviewed on 09/04/2021
The business issue solved here allows Sales to have it's own solution for product owners, project...
The business issue solved here allows Sales to have it's own solution for product owners, project and development management, ideas portals for frontline feedback, and provides solutions quickly without absorbing IT resources to accomplish Sales goals.
Pros
The most liked capabilities include road maps, Releases, Epics, and Features allowing for execution in the Agile model. The initial configuration for SSO was relatively simple and integration with Jira is a WIP item. The road map functionality allowed me to present a detailed overview of deliverables over the next year from Initiatives, Goals, and provide the Agile delivery expectations. The Executives have a vision and this makes it better and easier to make informed decisions.
Cons
Although, considered Cons everything encountered from Colors on Roadmaps to new products like Surveys the Aha! team is always engaging and ready for feedback. Also, the feedback is actionable and they are already working on these solutions.