ClockShark

4.7 (1,902)
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GPS Time Tracking for Construction and Field Service

Overall rating

4.7 /5
(1,902)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support Software
4.8/5

98%
recommended this app
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1902 Reviews

Destyny
Destyny
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We love ClockShark

Reviewed on 28/10/2021

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3...

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3 months later because nothing compares to ClockShark.

Pros

I love the customizable tasks, it allows me to run reports based upon locations. This helps us control costs

Cons

Wish it could accommodate different time zones. Use have two separate accounts since were in multiple time zones

Greg
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Clock Shark needs clock in rounding!!

Reviewed on 08/06/2023

Everything else about clock shark is great. Love the interface, online help, easy to use for...

Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10

Pros

Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.

Cons

I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.

Alternatives Considered

Procore and Arcoro

Reasons for Choosing ClockShark

To save money and because Clock Shark worked better with my accounting system. Clock Shark also has some other unique features that I really like. Such as uploading job info for my foreman and accessibility to those documents. Forman's ability to track time on his project.

Switched From

Arcoro

Reasons for Switching to ClockShark

Interface and ease of use.
Neil
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Overkill for me but still useful

Reviewed on 08/06/2023

ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to...

ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to see if the guys are diligent in recording their hours, they rarely are trying to “remember what they did on Monday” on Friday when they need to band in timesheets for the week

Pros

I need a stripped down version of this. I don’t/won’t use many of the features behind the simple time keeping app entered manually end of day

Cons

How I’m paying as much as we do for as little of it that we use

Response from ClockShark

Hey, Neil! We appreciate the feedback! We'd be interested to learn what features you use and see if any of the additional features that are available could be helpful to speed up any of your current business processes. Please submit your feedback to our customer support team at [email protected]!

Andualem
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Efficient Time Tracking Made Easy

Reviewed on 05/03/2023

I had a experience using ClockShark software for my small business. It was easy to set up and use,...

I had a experience using ClockShark software for my small business. It was easy to set up and use, and I appreciated the range of features it offered. The mobile app was especially useful for tracking time while out of the office.

Pros

1.User-friendly interface makes it easy to navigate and use2.Offers a wide range of features, including time tracking, scheduling, and reporting3.Integrates with popular payroll and accounting software, such as QuickBooks and ADP4.Offers mobile app for on-the-go time tracking5.Excellent customer support with helpful resources and quick response times

Cons

1.Limited customization options for reports and invoices2.No automatic overtime calculation feature3.Can be slightly more expensive compared to other time tracking software options

Response from ClockShark

Hi, thanks so much for your review! ClockShark does offer automatic overtime calculation! Please contact our customer support team at [email protected] so our team can walk you through the setup. As for the customization of reports and invoices, we'd love to know what options we can add in order to make them more useful for your business. Please provide this feedback to our customer support team and they can make sure it is seen by our development team as well!

Keri
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

What a Difference!

Reviewed on 13/04/2020

We're getting a much better overall picture of the time used. I began seeing a general pattern in...

We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Pros

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Cons

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Response from ClockShark

Hello Keri,

Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Angel
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My Rewview

Reviewed on 18/05/2020

Overall works great for our line of work my techs are able to log in every time keeps a clean...

Overall works great for our line of work my techs are able to log in every time keeps a clean record of the hours worked easy to approve the time.

Pros

Since we had technicians I need to know where they are all the time I like the fact that it will show me the entire route for the day.

Cons

The GPS does not give me an update per minute on the same day.

Alternatives Considered

WebTitan, Time Tracker, and TimeClick

Reasons for Choosing ClockShark

My techs were having problems not able to log in, some of my techs had to reset their password every week and every time I called tech support they could not find the problem or they would create a ticket to have a more season tech review and no one ever got back to us.

Switched From

Timesheets.com

Reasons for Switching to ClockShark

Some of them were overpriced and require a year subscription and they would deduct on a monthly basis and if I cancel they would prorate it and return the difference. The other did not have a good GPS program and would not record the entire day if they ever lost their internet on the phone.

Response from ClockShark

Hi Angel!

We appreciate the review. Glad to hear that you enjoy ClockShark's GPSTrak feature to see where your employees are at during the day. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Jacob
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Coming from someone who can barely use a phone

Reviewed on 01/11/2021

Pros

I'm the kind of person that will manually write down every hour an employee worked onto a piece of paper, get a calculator out and then input that into my payroll. Clockshark helped save countless hours of timetracking, estimating, payroll, and many, many mistakes made along the way.

Cons

All of the different features and pages were quite overwhelming at first seeing as I'm not the kind of person that can just open software and figure out how to use it. It took me a while to realize that the pop-ups are actual people who genuinely want to help you use the software and succeed. Once someone showed me how to use all the pages it was a breeze!

Alternatives Considered

Jobber

Reasons for Choosing ClockShark

I couldn't figure out how to use the other product and clockshark employees were more helpful.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

it suited my needs more
Tristan
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best In Class

Reviewed on 16/11/2021

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality,...

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality, to it's customer service. I'd highly recommend it to any company with employees.

Pros

ClockShark makes scheduling and time tracking easy and enjoyable with their great functionality and incredible customer service.

Cons

A very minor complaint is that the software typically takes a bit longer to perform routine tasks such as scheduling and timecard approvals when compared to some of its competitors that I've used in the past.

Alternatives Considered

Timesheets.com and Homebase

Reasons for Choosing ClockShark

After Intuit bought T-Sheets, there was a steep drop-off in customer service, and some technical issues started to arise that were concerning.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

ClockShark was superior in almost every aspect, and their customer service was extremely impressive.
Nicole
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Program and Easy to Use

Reviewed on 16/05/2022

Pros

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Cons

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Alternatives Considered

ADP Workforce Now

Switched From

Paychex Flex

Reasons for Switching to ClockShark

Geotracking was the main reason. Our technicians work in the field, so tracking where they are clocking in/out of is important to our company.
Devendra Kumar
Devendra Kumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

"Revolutionize Your Employee Time tracking with ClockShark Software:A Game-Changer for Your...

Reviewed on 02/04/2023

In my experience with ClockShark, it has proven to be a popular and efficient time-tracking...

In my experience with ClockShark, it has proven to be a popular and efficient time-tracking software for companies that employ remote or mobile workers. The platform is equipped with a wide range of features such as clock-in and out, scheduling, time tracking, and project management tools that are very useful for managers. Additionally, ClockShark can be easily integrated with popular payroll and accounting software like QuickBooks, ADP, and Gusto. Users have reported a positive experience with the user-friendly interface, video tutorials, and knowledge base. However, some users have had challenges with the mobile app's GPS tracking and syncing data. The software also lacks invoicing capabilities, which may be an issue for some businesses. Despite these limitations, ClockShark remains a widely used and effective time-tracking software.

Pros

I can attest to the numerous impactful features that make it a popular choice. The mobile time tracking feature is particularly useful, allowing employees to track their time on the go using their mobile devices. I also appreciate the real-time reporting feature, which enables managers to access up-to-date information on employee time and attendance. Additionally, the vacation/leave tracking feature helps me manage employee time off requests and ensures adequate staffing.What I find most impressive are the product's user-friendly interface and straightforward navigation. ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.Integration with existing business processes can vary depending on organizational needs. Nevertheless, ClockShark offers several integrations with popular software platforms like QuickBooks and ADP, which helps to streamline workflows and reduce data entry time.Overall, ClockShark is a comprehensive and dependable time-tracking solution that caters to businesses of all sizes.

Cons

In my experience, some common issues with ClockShark include difficulty with the mobile app, especially when it comes to GPS tracking and syncing data. The integration process can also be challenging, particularly with custom data mappings. Moreover, some users have reported that the software lacks invoicing capabilities, which can be a disadvantage for some businesses.

Kristen
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good product - company is always trying to improve

Reviewed on 16/11/2021

Pros

Integration was easy. I appreciate that ClockShark is always looking for areas to improve and add new features. Other time tracking companies I've used haven't been as interactive with their customers. ClockShark is very open to suggestions and understanding our business processes.

Cons

I dislike that there are some integration limitations with Canadian QuickBooks Online. Would like for an option to make notes on timesheets mandatory instead of optional. It was mandatory in the previous program that we used and now we are having a hard time getting our techs to record what they've done when the system doesn't force them to add notes.

Alternatives Considered

TMetric

Reasons for Choosing ClockShark

We were having major issues with the program and they were not responsive to our needs. They would not follow up on our case despite constant followups on my part. The program wasn't working at all which caused a lot of work on our end and they continued to bill us.

Reasons for Switching to ClockShark

We use Salesforce as our field service management system. We were interested in this program but found the ClockShark app to be more tech friendly than the Salesforce one app.
Sean
Overall rating
  • Industry: Construction Software
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Ease of use at an easy price

Reviewed on 04/06/2020

Pros

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Cons

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

Alternatives Considered

QuickBooks Time, Buildertrend, Homebase, and CoConstruct

Reasons for Switching to ClockShark

Price and saw how easy and intuitive it was during the free trial.

Response from ClockShark

Hello Sean,

Thank you for the review! We are happy to hear that ClockShark took some of the stress away that you have as a small business owner. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

James
Overall rating
  • Industry: Construction Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Honest review from somewhat new user

Reviewed on 28/10/2021

Pros

It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.

Cons

There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to ClockShark

It is very user friendly and budget friendly. It integrates well with our accounting software (via an add-in). CS also is exactly what we're looking for: a time tracking software to job cost employees' hours. They aren't trying to sell us on a bunch of other products.
Damon
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Money saver, - Time maker

Reviewed on 09/06/2023

Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like...

Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Pros

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Cons

At first, mapping everything to existing books, but on autopilot now

Alternatives Considered

QuickBooks Online

Reasons for Switching to ClockShark

Catchy name, and it’s own entity separate from bookkeeping, yet compatible - Employees feel like it’s their time protection
Jem Carlo
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

ClockShark Review from FSMDB

Reviewed on 29/06/2022

We are still on process of the wire transfer.

We are still on process of the wire transfer.

Pros

It is user-friendly. What caught my eye is the Kiosk.

Cons

It is very expensive which cost the delay for the approval.

Alternatives Considered

OnTheClock.com, Buddy Punch, and Connecteam

Reasons for Choosing ClockShark

• Adjustments – In every pay period, there would be at least three or more-time adjustments especially for those staff forgetting to time in or out. This event caused too many miscalculations of hours and eventually lead to inaccurate summary report. The system does not have the option to edit the time for the adjustments. HR will have to seek IT for assistance by accessing the backend of the system and deleting the inaccurate time. This is not advisable as it can lead to disruption of the entire system due to access of the backend. • Leaves – In order to record leaves, HR will have to manually input the month, day, year, second, minute and hour of each employee twice from the starting date of the leave (FROM) and to the ending date of the leave (TO).

Reasons for Switching to ClockShark

We had a good marketing specialist who provided everything we needed to know.
Tommie
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Clock Shark - Great Functionality and Awesome Customer Support

Reviewed on 23/05/2022

It has been GREAT. A sales rep communicated with me even though I was doing my research over the...

It has been GREAT. A sales rep communicated with me even though I was doing my research over the Christmas holidays. They have been a great support from the day we signed on.

Pros

Clock Shark's best feature is the staff. They have fast response times. They're people are always courteous, helpful, supportive, and pro-active. During the 5 months we have been using the program, someone from their staff will reach out through IM or email just to check in. I also love the "chat" feature to get quick responses without having to be on hold waiting to speak to someone.
They have also asked for feedback on the product specifically around features we would like to see added. Unfortunately, I haven't had the time to give that feedback.

Cons

Reports - I would like to have to option to customize fields in certain reports such as time tracking.
Geolocation - Although I don't see it as often, I still see on occasion where a staff member's location wasn't logged. If it is because they turned off their location, I want to either be notified or have them logged out. It doesn't always happen.
Timesheet entries (real time) - I would like to be able to enter a time sheet and check it as still working so the employee can then go in and clock out for lunch and end of day. It would help eliminate a follow up to get the time activity for the whole day.

Carla
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Overview

Reviewed on 08/06/2023

CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping...

CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.

Pros

The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.

Cons

Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.

Response from ClockShark

Hi, Carla! Thank you for taking the time to leave a review. The GPS issues you're describing are often due to an issue within the device being used. Our customer support team can help resolve that. Please contact them at [email protected]. Additionally, we do offer several filter options in order to better sort through the Time Off Requests. Our customer support team can help with this too!

Angelique
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Value for Geo Location, Job Costing, Mobile Time Clock

Reviewed on 25/05/2022

Customer service has been superb. [SENSITIVE CONTENT] helped me with set-up and even after our...

Customer service has been superb. [SENSITIVE CONTENT] helped me with set-up and even after our initial zoom meeting he answered my questions and helped me with a few other set-up items needed. He is personable and kept his meeting appointments with me as scheduled.

We had to add a time tracking app when we decided to go from in-house payroll to outsourcing our payroll to ADP as they don't do the job costing which requires hours worked on specific jobs. It has been a blessing because now we can track where our employees are at a glance and their time is more accurate. Plus the time is recorded daily so we don't have to wait until the end of the week to see how the hours are doing on each job.

It is an easy process to send the time information to ADP as well as to update the timesheets in my QuickBooks so that employee hours show up there.

The app itself is clean looking and easy to use.

Pros

Our work is done at our customers' homes and as an owner of a small company we can't be everywhere at once. Having the GPS Geo Location has been extremely helpful in managing the employees. If they forget to clock out you can see what time they left the area so as to get accurate time. You can see if they left the jobsite early or if they arrived late (many times this time would be inaccurate on their paper timesheets).

The integration with ADP for our outsourced payroll as well as the integration with QuickBooks has been very seamless.

Cons

There was definitely a bit of work in the beginning to get things sorted out. I had to inactive 20 years of clients in my QuickBooks and also add the customer address to the Ship To address because that is the address ClockShark uses for their app. It took a few hours to get that updated but it will be worth it.

Some extra work that I didn't anticipate is that in order to use the Geo Location I have to go in to each job and click the button to add that. When QuickBooks updates to ClockShark I have to remember what the new jobs are and go in to add the GeoFence and to make sure I remembered to put the address in the right spot.

I have emailed them to request that our GeoFence is activated for all new jobs automatically and to update some functionality.

Keiko
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Pro Co Painting - ClockShark Review

Reviewed on 06/11/2020

AMAZING! The software is incredible and so is their customer support. If there is ever any new...

AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.

Pros

Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.

Cons

ClockShark is continuously improving, there is nothing I dislike about ClockShark.

Alternatives Considered

VeriClock

Reasons for Choosing ClockShark

Need of a better scheduling app

Reasons for Switching to ClockShark

Overall product offerings

Response from ClockShark

Hi Keiko!

Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!

Moises
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mastering Employee Scheduling with ClockShark: A Game Changer

Reviewed on 26/04/2023

The ability to integrate ClockShark with other software tools, such as QuickBooks, has streamlined...

The ability to integrate ClockShark with other software tools, such as QuickBooks, has streamlined my workflow and made managing payroll and invoicing much simpler. The ClockShark mobile app is another added bonus. It allows employees to clock in and out, view their schedules, and request time off right from their smartphones, making it easy for them to stay connected and informed.

Pros

ClockShark has been a game changer in how I manage employee scheduling. The software's user-friendly interface, automation features, real-time communication, and time tracking capabilities have not only saved me time and reduced errors, but also improved employee satisfaction. The integration with other software and the mobile app have further streamlined my workflow, making ClockShark an essential tool in my management toolkit. I highly recommend ClockShark to anyone seeking to improve their employee scheduling process.

Cons

None that I have seen. I am very happy with the results so far

Alternatives Considered

MRI Angus

Reasons for Switching to ClockShark

Better Employee scheduling function
Haley
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love it!

Reviewed on 16/08/2018

I love Clockshark. They are always on top of their customer service and I feel cared for and valued...

I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Pros

I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Cons

The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

Response from ClockShark

Hey There, Haley! I'm kind of a numbers nerd, and I counted that you used the word "love" 4x in your review. We LOVE to hear that! So glad to know that ClockShark keeps things from getting overwhelming, and allows you to better track hours and keep billing accurate. We work hard so that you will love ClockShark, and we're mega glad that you do.

Also, thanks for the feedback on the mobile app. Our development team is sprucing up the experience in the app, so you should see some streamlined features soon that make using it even easier. :)

We're really thrilled to have you as part of the ClockShark team, Haley! I'll be sure to pass along your appreciation to the Customer Success team. Never be shy about reaching out to them with questions, or if you just want to talk to the friendliest sharks in the world.

Have a great weekend, Haley!

-Morgan @ ClockShark-

Anna
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

As administrator I'm happy with overall functionality but employees are having a hard time.

Reviewed on 27/03/2018

Job costing

Job costing

Pros

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Cons

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Response from ClockShark

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :)

Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at [email protected]. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets.

So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

Kaity
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Wonderful!

Reviewed on 17/06/2020

Pros

This software is so easy to use! Trying to implement a new 'time sheet' process with sub contractors and employees can be incredibly difficult when they're used to doing something completely different. ClockShark has been a dream to implement and use. It has made my job processing payroll a hundred times easier. The schedule feature has made running our jobs smooth and easy to follow. We are really enjoying using the software!

Cons

The only issue we have had is miscommunications with support due to being charged for each 'employee'. Now that we understand completely all is well. We use sub contractors for the majority of our jobs, they do not use this software, but because we love the scheduling feature we had to enter each of our subs as an employee to be able to utilize them on the schedule- but only for our records. That was an issue for us, being charged for people to NOT use the software. However- it makes everything easier to be able to use the scheduling function that it is worth paying to be able to input our subs into the schedule.

Alternatives Considered

QuickBooks Time and Buildertrend

Response from ClockShark

Hi Kaity,

Thank you for the review! So glad to hear that ClockShark has made your job easier and you are enjoying the many features we have to offer. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Makeila
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

More Pros Than Cons

Reviewed on 24/06/2020

Pros

There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.

Cons

There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.

Response from ClockShark

Hi Makeila,

Thanks for the review! We are happy to hear that you enjoy everything about ClockShark from the ease of use to our customer service. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

John
Overall rating
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Finally my workers and I agree on a solution - this works!!

Reviewed on 05/08/2020

I'm still learning about the Reports... but, they seem to be pretty good. I can use these to export...

I'm still learning about the Reports... but, they seem to be pretty good. I can use these to export all of my T&M work and be able to report by job name, and then I get totals which I can put on the invoice. The "notes" are really good. They print out on the reports too.

Pros

Quick deployment, easy to add jobs, add tasks, see who is working, and when they get there, GPS integration. I did NO training whatsoever and my employees all got it easily (ages between 35 and 75). Overall this has worked nicely, being able to see the interface and everything is pretty nice and I like using it. I currently have it set to take their GPS location when they clock in, and again when they clock out. Not actively tracking them all day, however, the GeoFence is something I would likely use going forward, to see if anyone leaves the job site and does not report their time off site. Feature-rich!!

Cons

Could use more reminders, it does send them though, but people still forget to clock out or take lunch. The "attach photos" link does not always work inside the app. It won't attach existing photos, but it will upload new photos from the camera.

Response from ClockShark

Hi John!
Thank you for your thorough 5 star review! I'm glad everything is working smoothly for you and your employees.

We appreciate the feedback! I can absolutely submit it to the developers, but I believe this is something we might provide in the future! In the meantime, for lunch break reminders employees can set their own customized alarms right from the mobile app (left pop out menu> settings> employee reminders). The photos can be due to a few different settings on the device, and it's usually an easy fix! I would be more than happy to help you get this resolved. Feel free to reach out to 1-800-828-0689. We look forward to hearing from you!