Homebase Reviews
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1051 Reviews
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Excellent Scheduling Software for Restaurants/Bars
Reviewed on 16/05/2022
This is great way to track hospitality staff for clocking in and out, as well as recording some key...
This is great way to track hospitality staff for clocking in and out, as well as recording some key data for payroll processing even if you do payroll outside of Homebase.
Pros
This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.
Cons
It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very satisfied healthcare manager
Reviewed on 13/12/2023
Switching to homebase has made our staff much more efficient.
Switching to homebase has made our staff much more efficient.
Pros
Homebase employee scheduling is very user friendly and adaptable to meet our individual needs.
Cons
I wish the PTO tracking was more adaptable.
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
I've never seen so many bugs....
Reviewed on 27/04/2020
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Pros
Very easy to use. The user interface is very simple and easy to navigate.
Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Response from Homebase
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected]. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
- Ryan
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My Experience With Homebase - A Great Scheduling Solution
Reviewed on 10/07/2024
Pros
I like that with Homebase, attendance tracking is easy
The software offers great employee scheduling capabilities
It enhances team communication and is great fro time tracking
Cons
Homebase is very useful and served us without fail.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for the money
Reviewed on 07/06/2024
it is great program and easy to use, Also try people to use it as well.
it is great program and easy to use, Also try people to use it as well.
Pros
easy to deal with and figure out able to train others to be able to use it as well
Cons
there was nothing to dislike about the program
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Payroll Software
Reviewed on 01/02/2024
Pros
Homebase is very user-freindly and allows you to make corrections or changes easily. The cost is reasonable compared to other payroll software and Homebase pays and files your payroll forms and taxes so it saves you time! It's cloud based so you can be anywhere and do payroll or check employees hours, scheduling, etc. Homebase staff was very helpful when I was setting up.
Cons
I have been using Homebase for one month and there are no cons as of yet.
Alternatives Considered
Paychex FlexReasons for Choosing Homebase
QuickBooks is not compatible with Mac computersSwitched From
QuickBooks PayrollReasons for Switching to Homebase
Homebase was less expensive and I wanted to be hands on with payroll still and Paychex does everything.- Industry: Veterinary Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome scheduling and payroll combined! Better than 2 different vendors
Reviewed on 11/04/2024
SUPER FAST customer service. Knowageable customer services.
SUPER FAST customer service. Knowageable customer services.
Pros
Easy to set up. Awesome onboarding from Homebase team. Saves me time to process payroll. saves me a lot of time and mistakes.
Cons
Not sure..?? one time payroll was delayed because i bank in California collapsed or needed bailed out.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Intuitive Software
Reviewed on 21/12/2023
Pros
This program is well-designed, intuitive, visually appealing, and easy to use. The support staff are very helpful and friendly. It has also been incredibly beneficial to be able to use our choice of platform (PC, tablet, etc.) for clocking in/out and also using the software on the administrative side.
Cons
So far, there is nothing that I dislike about Homebase!
Alternatives Considered
ADP Workforce NowReasons for Switching to Homebase
The price point was a huge influence. Aside from that, after watching the walkthrough video on how the program works and how flexible the options were, we decided to give the free trial a shot and plan to continue to use their services even after the trial period ends.- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding program!
Reviewed on 06/04/2024
Exceptional experience and would highly recommend.
Exceptional experience and would highly recommend.
Pros
Very easy to add/remove employees, set up user roles, schedule time. There's nothing to NOT like about using Homebase!
Cons
I haven't found anything about using Homebase that I don't like! Hard to believe, but it's true!
- Industry: Research
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Student Review of Homebase
Reviewed on 30/09/2024
My overall experience with Homebase has been outstanding. It has streamlined our operations and...
My overall experience with Homebase has been outstanding. It has streamlined our operations and boosted team productivity significantly.
Pros
I absolutely love how Homebase simplifies scheduling and time tracking. The intuitive interface makes it easy to manage my team's shifts and communicate effectively.
Cons
Sometimes the mobile app can be a bit slow or glitchy, which can be frustrating when I'm on the go. I also wish there were more customization options for reports.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Homebase
Reviewed on 05/03/2020
When we first launched we had a programming issue where the time clock would crash once a day. The...
When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release.
I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.
Pros
Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.
My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.
One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.
I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.
Cons
I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.
Alternatives Considered
Virtual TimeClockReasons for Choosing Homebase
Looking for a cloud based time clock to replace our failing legacy time clockReasons for Switching to Homebase
The cost (as low as $0), the ability to define pay periods, cloud based, ease of use- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best virtual timeclock for your money
Reviewed on 10/03/2021
Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down...
Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal.
*A couple wishes*
1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch".
2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO.
Overall, I am still very happy with Homebase.
Pros
What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use.
Cons
1. It does allow for a little customization, but not advanced enough for the way I run payroll.
2. It does not send separate regular hours and overtime hours to QBO.
Alternatives Considered
Timesheets.comReasons for Switching to Homebase
100% for the price difference. Timesheets is so overpriced. Thank you for providing your software for such a reasonable amount of money. It makes a huge difference during this pandemic.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Fairly good for scheduling, could use some work
Reviewed on 17/09/2021
We are utilizing the HR function. It is nice to be able to send in questions and get responses from...
We are utilizing the HR function. It is nice to be able to send in questions and get responses from HR professionals. The help desk is responsive and usually helpful
Pros
Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.
Cons
I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great POS system for a Sports Bar/ Restaurant
Reviewed on 24/07/2020
Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves...
Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves time! It is great that I can Blackout dates that no staff can request off. It is great that staff can message each other or let the team know when a shift is available...to switch or cover for another person. I can send out a welcome message to the team when a new employee starts too...super easy to add staff as well!
Pros
It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!
Cons
It seems to slow up at times, but it resolves quickly.
I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!
Reasons for Switching to Homebase
it was cost effective for what we wanted to do.- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We Love Homebase
Reviewed on 25/11/2020
Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few...
Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few tweaks, it could be even more amazing. The great thing is the company is open to feedback and often test and release new product features.
Pros
My team was using spreadsheets to schedule and to complete payroll before Homebase. What a manual nightmare. There were always so many mistakes and issues. Once we moved to Homebase, it instantly made things better.
My contractors were able to see their schedules instantly and at any time they needed it. The reminders an hour before their schedule help them to be on time for their shift. So we have fewer tardies. They can also check their payroll amount at any time during the month instead of having to wait until the end of the month when I am able to calculate it. They have also made schedule swaps easy.
It has helped my person who does the scheduling tremendously. It has helped her to be able to get our schedule done in a much faster and efficient way.
It has helped me complete payroll in a fast, easy effective way.
Cons
There are sometimes glitches, especially with the app. They are overall minor but can be a pain. For example, sometimes when there is a swap made on the app, it will show a notification, but when you go into the app it doesn't show the swap. Good thing we keep up with them in a chat or we would have no idea who was trying to swap.
Also, it is mostly geared towards companies with employees, this could be great if there could be modifications for people who have contractors and do not have to abide by the same restrictions, such as 8-hour shifts, working days consecutively, etc.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Scheduling Software for businesses of all sizes
Reviewed on 06/02/2024
Overall we love homebase. We started out using it as a test with just 1 location now we use it for...
Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)
Pros
Simple interface, quick timesheet edits and complete edit/history tracking for all changes made to anything in their system.
Cons
The applicant tracking and job posting system is terrible. No app integration, mixed up listings if you have multiple businesses with different names, only one landing page listing jobs for all your locations combined...the list goes on. Skip this unless you are only one location or all of your businesses share the same brand/name.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Homebase should be a part of every business that has employees.
Reviewed on 10/11/2021
Overall, Homebase is a great tool that any business can use and benefit from.
Overall, Homebase is a great tool that any business can use and benefit from.
Pros
It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.
Cons
When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason:
whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!!
With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them.
you're welcome :)
I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Good options but struggles at times
Reviewed on 28/03/2024
Pros
We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.
Cons
The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for Critial Access Hospital
Reviewed on 18/07/2020
It was really easy to set up, and its really easy to customize. I am still fine tuning things, but...
It was really easy to set up, and its really easy to customize. I am still fine tuning things, but I can't believe how much time I save by using Homebase. We use it for a small rural hospital, and the nurses always have access to their schedules, can switch shifts and the touch of a button. I can't say enough about the support staff, they are always easy to deal with and follow up to make sure the issue was settled. The software is always being upgraded, and I love the new feature where I can see when they requested the shift and when it was approved. I can show the staff the information, and they can't argue that they didn't know they had that shift. So many great features.
Pros
The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better
Cons
In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A comprehensive, user friendly application that offers must-have features
Reviewed on 03/08/2016
This application was offered as part of our new Clover POS system. I began to use it to set up the...
This application was offered as part of our new Clover POS system. I began to use it to set up the employee schedules for a small (seven employee plus owners) business. The more I used it, the more impressed I was with it.
It provides every function that a small business like ours needed, taking a very tedious and error prone process and making it easy and transparent to handle. Being able to delegate certain tasks to key employees, auto notices sent for upcoming shifts, notification if someone hasn't clocked in within a set period for their shift, labor rate vs revenue analysis, end of year tax information gathering...and this was all in the free version that came with Clover!
All in all, I am both impressed and pleased with this package. It looks to me like the right team wrote the right code for the right objectives at the right price. How often does that happen in the software world?
Pros
Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.
Cons
It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.
The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Definitely worth it
Reviewed on 22/10/2020
Overall this product and customer support have been great!
Overall this product and customer support have been great!
Pros
The reason that I started using g homebase was because it is linked to Square. However, even if I stopped using square I would still use homebase!
Cons
Some of the reports are difficult to configure and very time consuming to drill down to the data we need
Alternatives Considered
When I WorkReasons for Choosing Homebase
Home base was linked to squareSwitched From
JustworksReasons for Switching to Homebase
Again because HomeBase was linked to square- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Homebase - a versatile tool that probably does what you need (& more)
Reviewed on 18/05/2022
All in all homebase's functionality does a great service to our small business as a tour company...
All in all homebase's functionality does a great service to our small business as a tour company with erratic hours and at different pay scales. The payroll integration with Gusto is key here.
Pros
Homebase's integration with our Gusto payroll service makes this a critical piece of our business.
The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.
Cons
It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).
Alternatives Considered
Gusto- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Great for the service industry, not for manufacturing
Reviewed on 28/07/2020
I enjoy using homebase for the ease of use of my employees and the app, but as amanger it is quite...
I enjoy using homebase for the ease of use of my employees and the app, but as amanger it is quite a cumbersome process to fix issues and a time waste of my day almost everyday. I can see the benefit and the future capabilities of this paltform and am sticking with it because i beleive this product will advance and become much better over time.
Pros
The ease of use for my employees to clock in and out. Geofencing
Cons
Three are arbitrary rules in place such as:
1)I cannot select a timeframe longer than 30 days to run payroll for a 31 day month.
2)I cannot clock an employee in earlier than 8 hours a scheduled shift. I have to alter their initial shift to allow for the time slack
3)I cannot have a salaried employee on the schedule without dealing with many issues about them missing their shifts or the annoying other messages after I resolved that issue (I keep them on the schedule so I know when they are supposed to be in as well as an accurate accounting of cash burn)
4)The programming on the front-end seems to be hastily made with many lags and timeouts when updating time cards or trying to perform functions that require the javascript (i think, I haven't opened the developer console on it yet) to perform quickly. basically the server or some other reason keeps it running slow and my function is logged but times out quickly.
Reasons for Switching to Homebase
the app and the easy to use schedule maker- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
If you own a business, you must have Homebase.
Reviewed on 10/03/2021
It was a life safer for us. one of our employees demolished our former time clock system. I went...
It was a life safer for us. one of our employees demolished our former time clock system. I went online to find something to save us, that we could afford, covid 19 had us closed for 2 months. No money coming in.
There your company was, easy to set up, could use any where we could get on internet, we have 10 computers in the building.
Pros
The Time Clock. is very vital to us. Also the fact that it shows the break. It shows me if they didn't clock out for there break. our employees are told when they are hired, if you don't take you break.... thanks for the donation, it will be subtracted from your time.
The scheduling is just as important, people need to know when they work, it is wonderful that it goes to there phones, not just hanging on a wall, for them to say, " I didn't know"
Cons
I really really wish I could copy and paste in the scheduling part.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Time clock/HR pro review
Reviewed on 14/01/2021
Please see above under "pros". Pretty much sums it up. Easy to use as an administrator and for...
Please see above under "pros". Pretty much sums it up. Easy to use as an administrator and for employees. I would recommend creating and HR pro tab from the homepage rather than navigating through the "team" tab.
Pros
I think it is fairly simple to use and for all questions I have I generally get quick answers from support. The free HR support offered during the pandemic was very generous and we ended up signing up. In past reviews I have stated that I think your pricing should be based on a sliding scale depending on how many employees a business has. For someone like myself, who only has 2 hourly employees I don't need to use HR pro much and may not be able to justify $800+ for annual renewal for minimal assist and usage. I do like the onboarding paperwork feature that was added as well.
Cons
I don't like that when publishing a schedule, the default on my version is to update all employees. Unfortunately, we had to furlough employees and if I don't manually change it, it defaults to alert all on our team even though they don't have a schedule or employed by us currently.