Moosend Reviews

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Ease of use
Quick campaigns with a lot of control
Free options for people starting and growing their business
Fantastic Customer Support (quick replies, good answers)

They listen to their customers and roll out changes and updates so anything which may not be currently available, may soon be rolled out.

Moosend is cheaper compared its core competition.

There is a reason for Moosend positioning itself as a cheaper alternative to other email marketing and automation providers. Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features. But the worst of all - it appears that Moosend has reputation issues with anything related to Yahoo!, Aol and Verizon. No matter how good your own sender reputation is, how clean your lists are, or how good your content is, thousands of your customers might not receive your campaigns due to Moosend's IP issues. Also, you will probably need to contact to mail providers directly to get status updates. It is a small company so you would expect things to move faster. However the technical/customer support is not only extremely slow but also unresponsive to your essential inquiries.

A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.

Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!

-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune

-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.

The support, which is the same for all product tiers and it's excellent

Integration with Wordpress has been a hassle and it's not very customizable

reasonable number of functions, easy to use, great support from the staff

even better if the thank you page can be generated in the free version

I am just getting started, but Customer Service was very helpful.

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

I don't know what answer here, because Moosend is working really well.

The best part of using Moosend for my business is that it offers the most complete feature mix and the best price. Totally free up to 1000 emails!

The fact that I needed to create a business email.

I love that I have all the features and I paid next to nothing for it

None so far, i love it. I have not had any issues yet

Still learning, but the step by step flow and instructions make onboarding as easy as possible.

The functions of this software are completely walled off from each other. Rather than being able to navigate from billing/account to emailing to instructional videos, each requires a separate bookmark.

It's so simple to get through it. Very quick, never felt lost

The only thing that slowed me down was the elements builder. Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds. It was simple

Unlimited emails for up to 1000 contacts, this is an amazing feature especially if you want to run a targeted campaign for a selective group of contacts.

The template editor can get better with some pre-defined designs to edit. Hence we use Stripo to design the template and then we import the template into Moosend.

MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign. The templates are super easy to use and look amazing. The best part is the price. It does EVERYTHING you will need at a much lower price then the other companies out there.

I can’t really think of anything. It’s super easy to use.

It's much list others I've used, except the support is superior. Winner! I have come to learn that most tech that's offered out there is similar, and everything comes with glitches and a learning curve. But not every tool comes with customer service that is actually good. My experience with Moosend support has been positive every time. Thanks so much!!

I can't think of anything at the moment.

Ease of use
Free for under 1000 subscribers
Great real time support
great sub-account system for my clients

More techincal support can be harder to access

As an all-in-one marketing tool, Moosend can be used in email marketing campaigns, landing pages, subscription forms, and even as a lead magnet through integration with your website to track visitors and events automatically.

The only thing I might dislike about Moosend is that they don't have a mobile app just yet.

Moosend is pretty straightforward and there are loads of templates to choose from.

A few minor things like customising certain fonts (colours) on landing pages/forms.

You can't beat the price, especially for what you get. The userface is pretty user friendly and for the issues that I couldn't figure out, support responds quickly and is helpful. Love Moosend!

The building feature could be a bit more user friendly. Love the drag and drop! But editing them wasn't super intuitive. I tried deleting a custom value but couldn't find the delete button. Again, what I couldn't figure out, support did.

Ease of use and great customer service. Their backup service is fantastic

None. They have met all expectations. Great

Lots of features and community-driven feature development, prices are affordable compared to the competition

The email designer and templates are a bit old school.

Easy to use and user experience is great.

Nothing negative comes to mind at this point.

I like Moosend because of its features, it has helped me to create great subscription forms. The implementation once you understand it becomes easy to manage. Moosend allows you to create several email lists and automation options that can be visualized.

I felt that the integration wasn't easy to understand, there are many ways of setting up your subscription forms into your websites and that can be confused when you start using it. But still seems a great option for beginners.

The thing I like the most about moosend is the ability to have as many lists as I needed and the automation feature.

I have ran into some technical problems, like adding a youtube video URL. It never worked for me.