Moosend Reviews

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

I like the pricing, and not much else. 40 char?

Forced me to clean emails, and rejected my entire list just because it had some "bad emails." They couldn't tell me which were bad. Also the tagging is very limited. I can't submit a CSV list of separatae first name and last name and my own tags. When I reached out for help they said my problem to solve, they won't help. They tried to use the excuse that they were protecting my domain...but it's a newsletter....don't have a domain to protect. But the fact they didn't even want to bother helping is what led me to disable my account. Mailchimp did everything I wanted...but for more money.

-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune

-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.

reasonable number of functions, easy to use, great support from the staff

even better if the thank you page can be generated in the free version

I am just getting started, but Customer Service was very helpful.

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

I don't know what answer here, because Moosend is working really well.

The best part of using Moosend for my business is that it offers the most complete feature mix and the best price. Totally free up to 1000 emails!

The fact that I needed to create a business email.

I love that I have all the features and I paid next to nothing for it

None so far, i love it. I have not had any issues yet

It's so simple to get through it. Very quick, never felt lost

The only thing that slowed me down was the elements builder. Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds. It was simple

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

should be having spam filters to bypass Gmail

As an all-in-one marketing tool, Moosend can be used in email marketing campaigns, landing pages, subscription forms, and even as a lead magnet through integration with your website to track visitors and events automatically.

The only thing I might dislike about Moosend is that they don't have a mobile app just yet.

I shopped around and selected Moosend over MailChimp, ConstantContact and SendinBlue because of their starting tier pricing. What I didn't expect was the ease of use. Their format is clean, user friendly and logical. I had set-up accounts with the other three and it got somewhat confusing pretty quickly. Moosend was easy to figure out and when I did run into a problem, I used the chat box to contact customer service and the help was quick, accurate and helpful.

Cons. I couldn't find a knowledgebase inside their dashboard area. So, I just used customer chat and they helped me solve my problem quickly and directly.

Customer Support
Consistent function and 100% up time
Really excited about the new automation features

Internal newsletter editor can be easily improved. The update that is on beta works great and we are waiting for it to go live

We were looking for an easy, affordable newsletter system to send updates to different mailing lists in our about 100-200 audience. I did some research and Moosend provided for free what other systems charged $10-30/month for (in terms of newsletter elements, audience control/subscribing, etc.). The website is not the most intuitive for someone who is accustomed to easy-to-use graphic design sites such as canva.com, but the customer support is absolutely FANTASTIC. I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Again, creating newsletters isn't as easy as on simpler sites such as Substack, for example, but that's not a big concern since the support team is ready to help with any issues anytime.

You can't beat the price, especially for what you get. The userface is pretty user friendly and for the issues that I couldn't figure out, support responds quickly and is helpful. Love Moosend!

The building feature could be a bit more user friendly. Love the drag and drop! But editing them wasn't super intuitive. I tried deleting a custom value but couldn't find the delete button. Again, what I couldn't figure out, support did.

It seems to be feature packed even on the basic plan

Not a big as Mailchimp so IT guys don't know or trust it.

Moosend has very good service! If we have questions - we get answers very fast from the Manager in UK. We have been using different kind of other apps before, but never had this good service! I can advice Mooned to anyone that want to have a hassle free email-solution!

Fortunately i can't find any drawbacks with this product at all. Again i will give the product five stars: *****

I love all the automations it provides and the customer support which is helpful when you need help for setting a campaign.

Definitely the UI needs upgrading as it is not always easy to find things and get things connected. Also, their wordpress form integration is terrible in design and I can not arrange the fields order in a form :-(