Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for a team
Reviewed on 17/07/2019
Pros
All the features you will ever need for organising and tracking messages and requests
Messages can be marked as unread
Add a notification to a message
Highlight a message
Cons
It is only available for teams and companies, you can't easily use it to just chat with your friends
- Industry: Internet
- Company size: 501-1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great easy chatting if you're already using Slack
Reviewed on 06/06/2019
Pros
It opens up a chat for you and has automated replies, making your chats very easy. It really works when you have a lot of customers on your website! I love the slack integration.
Cons
It's not always clear to me how to shut down a conversation. Also I couldn't get everything to work as smoothly as I wanted to. Minor things though.
- Industry: Architecture & Planning
- Company size: 2-10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Nice But Not Best
Reviewed on 03/06/2019
Pros
Nice But Not Best. Havenot been using this now.
Cons
Nice But Not Best. Havenot been using this now.
- Industry: Consumer Goods
- Company size: 1,001-5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Works great, but unorganized
Reviewed on 20/09/2019
Wandering customers with questions can be helped this way.
Pros
Great tool that functions well with slack and makes it easy to reply to customers. Also great automated replies.
Cons
Expensive, and the chats aren't very organized. It's hard to find out what the shortcuts are and easy to lose track of chats
