HSI Donesafe Reviews

I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.

When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Easy to use, and very comprehensive !!!!

Can’t think of any cons, would definitely recommend this software.

Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.

The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.

Clear concepts and report templates. It covers what is needed to keep our team focused

Visual aids for reporting, presentations, etc.

Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.

The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.

the most that i like about this software is the ease of the software

the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.

it is easy to use and to have others use it as well, our old system was clunky and not efficent like this

sometimes it can be hard to find what you need but a quick look and its usually there

The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.

The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.

Its ease and breadth of configuration, its ability to make it user-friendly​,

A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen.

Ease of use, simple format that does everything you want it to.

Some functions dont give positive feedback when you enter, so you dont know if information has stuck .

I like the fact that donesafe is a web bases software

Little bit Complicated

The product is very easy to use and the customer service has been outstanding! Has taken our safety tracking to another level.

Is almost too big for our company and what we are using it for currently but excited about how we can grow it in the future

It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.

Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.

The soft ware is simple all you have to do check the box with best answer. Not much more to describe on end user side.

Sometimes it said I never completed training when I did.

easy to use and the explanations that come with

nothing I like all of it, no complaints :)

Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.

Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out

Easy to use, easy to adapt. Fast, friendly assistance.

That I have to download attachments to view them, not just be able to view them through the site.
That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.

The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.

Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.

easy to upload photos and great link back to my email

we should have had it earlier-great idea and user friendly

Easy to navigate, the site is user friendly and also has a training section to practice logging hazards etc.

Actioning incidents and logs has too many steps when doing multiple as I have to bring up the list again and this had a few extra steps that should be reduced

The ease of use and the intuitive nature of the programme made logging incidents and injuries a breeze.

I haven't had any cons yet. Maybe it could have asked a question about completing a certain task before it was closed off.

Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed

I don't have any cons to advise of as I found the software very easy to use and user friendly to complete