---
description: Detailed reviews on Quiq based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Quiq with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Quiq Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Quiq](/software/109689/quiq-messaging)

# Quiq

Canonical: https://www.getapp.ae/software/109689/quiq-messaging

Page: 1 / 3\
Next: [Next page](https://www.getapp.ae/software/109689/quiq-messaging?page=2)

> Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat
> 
> Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Quiq

 Multi-conversation interface - an intuitive user interface allows agents to handle multiple simultaneous conversations.&#10;&#10; Adaptive response timer - conversations prioritized for agents automatically based on the customer's engagement level.&#10;&#10; Contact center ready - simple but sophisticated controls for contact centers including routing and queueing rules.&#10;&#10; Collaborate \&amp; transfer - agents can collaborate with or transfer a conversation to another agent or manager.&#10;&#10; Extensible UI - display and update data from internal systems and perform automatic lookups based upon customer messages.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 37 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quiq
- **Location**: Bozeman, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $6,000.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing is conversation-based, not seat based, starting at $500 per month.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, Mexico, New Zealand, United Kingdom, United States

## Features

- 2-Way Messaging
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Audience Targeting
- Automated Responses
- Automated Routing
- Autoresponders
- Blended Call Center
- CRM Software
- Call Center Management
- Canned Responses

## Integrations (4 total)

- NetSuite
- Oracle Service
- Salesforce Sales Cloud
- Zendesk Suite

## Support Options

- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [SMS Marketing Software](https://www.getapp.ae/directory/1291/sms-marketing/software)
- [Customer Engagement Software](https://www.getapp.ae/directory/650/customer-engagement/software)
- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Alternatives

1. [Clepher](https://www.getapp.ae/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
2. [Wati](https://www.getapp.ae/software/2068239/wati) — 4.6/5 (202 reviews)
3. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Superchat](https://www.getapp.ae/software/2058817/superchat) — 4.8/5 (282 reviews)
5. [TextP2P](https://www.getapp.ae/software/118243/text-p2p) — 5.0/5 (124 reviews)

## Reviews

### "This has given our guests an alternative method of communications with us, vs. email or phone." — 4.0/5

> **Verified Reviewer** | *29 March 2018*
> 
> **Pros**: The ease of use and the ability to have multiple agents available for responses has been so beneficial.
> 
> **Cons**: Still learning the ins and outs of the software, as we use it more learning more about the functionalities available.

-----

### "Texas A\&M University & Quiq" — 5.0/5

> **Peggy** | *15 August 2019* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: - integration with existing CRM&#10;- easy to use&#10;- easy to train staff&#10;- easy to implement&#10;- customer support&#10;- cost
> 
> **Cons**: Reporting could be a little more robust.... being able to validate the effort/cost

-----

### "A great tool in the age of technology, where texting has become a primary source of communication." — 4.0/5

> **Paulina** | *12 April 2018*
> 
> **Pros**: Ease of sending and receiving costumer needs quickly and efficiently.&#10;&#10;Ability to store previous conversations in email form.
> 
> **Cons**: Not able to store AND retrieve previous costumer contacts.&#10;&#10;That the phone number is not tied to our conpany's actual landline number, and has an out of state area code.

-----

### "Review" — 4.0/5

> **Ashley** | *19 December 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I really enjoy being able to quickly connect with multiple customers at one time leading to an increase in customer satisfaction as well as improving my team's efficiency.
> 
> **Cons**: I feel that when I have needed assistance regarding creating new logins, I did not receive the assistance expected. One of my CSRs did not have access for months because I was not assisted in finding a resolution.
> 
> I believe that Multichannel Messaging platform has benefited our company in many ways from customer satisfaction to the operation of our Service Center. I would definitely recommend this to others.

-----

### "Great" — 5.0/5

> **Hector** | *19 December 2018* | Broadcast Media | Recommendation rating: 8.0/10
> 
> **Pros**: The reporting is great I am able to check all information
> 
> **Cons**: Everything is good there is nothing I dislike
> 
> direct connection with clients and SMS campaigns

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.ae/software/109689/quiq-messaging?page=2)

## Links

- [View on GetApp](https://www.getapp.ae/software/109689/quiq-messaging)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/109689/quiq-messaging> |
| de-AT | <https://www.getapp.at/software/109689/quiq-messaging> |
| en | <https://www.getapp.com/customer-service-support-software/a/quiq-messaging/> |
| en-AE | <https://www.getapp.ae/software/109689/quiq-messaging> |
| en-AU | <https://www.getapp.com.au/software/109689/quiq-messaging> |
| en-CA | <https://www.getapp.ca/software/109689/quiq-messaging> |
| en-GB | <https://www.getapp.co.uk/software/109689/quiq-messaging> |
| en-IE | <https://www.getapp.ie/software/109689/quiq-messaging> |
| en-NZ | <https://www.getapp.co.nz/software/109689/quiq-messaging> |
| en-SG | <https://www.getapp.sg/software/109689/quiq-messaging> |
| en-ZA | <https://www.getapp.za.com/software/109689/quiq-messaging> |
| es | <https://www.getapp.es/software/109689/quiq-messaging> |
| es-CL | <https://www.getapp.cl/software/109689/quiq-messaging> |
| es-CO | <https://www.getapp.com.co/software/109689/quiq-messaging> |
| es-MX | <https://www.getapp.com.mx/software/109689/quiq-messaging> |
| fr | <https://www.getapp.fr/software/109689/quiq-messaging> |
| fr-BE | <https://fr.getapp.be/software/109689/quiq-messaging> |
| fr-CA | <https://fr.getapp.ca/software/109689/quiq-messaging> |
| nl | <https://www.getapp.nl/software/109689/quiq-messaging> |
| nl-BE | <https://www.getapp.be/software/109689/quiq-messaging> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Quiq","description":"The Quiq business messaging tool is intended for companies who want to better serve their customers and improve the ways their customer service teams operate.  Quiq enables organizations to communicate over the channels their customers are already using, particularly SMS/Text, as well as Facebook Messenger, Kik, and Chat.\n\nWhile customers choose the messaging channel that best fits their preferences, Quiq makes it easy for customer service agents to handle all incoming messages in one consolidated platform. Quiq helps companies to better serve their customers by handling multiple inquiries simultaneously with asynchronous messaging. Quiq's adaptive response timer automatically prioritizes the most urgent messages and ensures that agents are always handling conversations at the rate at which their customers are engaging.  \n\nService is the differentiator and Quiq understands messaging as a integral piece to providing superior customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/39179640-f596-4268-adf0-609bdb6a5b9b.png","url":"https://www.getapp.ae/software/109689/quiq-messaging","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/109689/quiq-messaging#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":37},"offers":{"price":"6000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Quiq","position":3,"item":"/software/109689/quiq-messaging","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/109689/quiq-messaging#breadcrumblist"}]}
</script>
