CleanCloud Reviews

It is catered to laundromat and dry cleaning operations. It has a unique workflow that makes processing wash,dry,fold and dry cleaning orders easy. We really like the Cleancloud's team support and ability to add features quickly when requested.

The iOS version of the POS app is sometimes clunky and requires a reboot to reflect changes made in the web based version.

The simple cloud based interface makes it possible to manage transparently from anywhere.

Support team are just terrible. They are not responsive. They drop the ball on paid deliverables, and they don’t acknowledge and try to fix the shortcomings once they occur. Maintenance on purchased products such as custom apps has been highly problematic. I regret establishing my business trusting their white lAbelled app to be the core of my customer interface

CleanCloud is very user friendly for my employees. I have a wide range of age in my employees and they have all adapted well to using CleanCloud. I also love that I can pull up the program at home to address issues or send invoices.

We have some confusion with our specific laundromat getting messages from a different laundromat a few states away. I've sent a support message but the bugs haven't quite been worked out yet.

App and everything that comes with it,
Driver app

Customer support
Takes to long resolve issues
Lots waisted time

Cleancloud is cloud based and this is very important feature for the business.

Cleancloud provide the required services that we need for the business, so the business doesn’t have cons for this cloud based POS software.

Customized setup and ease of use. Administrative oversight

Needs to separate dry cleaning and laundromats

Very user friendly. Easy to add products,

I have no issues at all with Clean Cloud

Program is simple to use after set-up and set up costing is good as very competitive.

The first set-up is difficult and users needs practice.

Set up service was a great help. Connected easily.

When you want to look up an invoice, you have to hand type it in otherwise it goes into Cleaning

Great customer service. Product works great. Pretty customizable. Multi store access. Multiple user accounts. Pricing is perfect. Great reporting. Fairly easy to use and navigate. [sensitive content hidden] is our rep and a great support and resource

Cant customize where notifications go. Would be great to have text notifications of orders. Makes doordash tough if it isnt being watched consistently. Makes it hard if there are multiple people involvedThe customized app isnt fully customizable and fairly limited. People can place orders with an nonworking credit card

CleanCloud does everything I need it to do at a reasonable price. It streamlined our in-store operations and completely simplified our pickup/delivery business.

Nothing comes to mind at the moment. I'd have to give this some thought.

Easy to use, and it can be installed on any devices, along with remote management as well.

Doordash feature, as it has not yet turned any sales.

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

Automation of payment collection and delivery route delineation

New customers have to create and account and / or log in before being able to see prices so this puts off a lot of new customers

The system has a great way of managing and creating items and orders manually.

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

I like it the most because I can teach my employees really quickly how to use it! It's user friendly!! I love how they link my stores together and I can log into one of them and see them all!!

Quick ordering for customers, friendly use and accurate reports. Just Great!

When consulting the metrics overview, I had to refresh the page and start over, This happens after 3 minutes of non use.

Little bit expensive when you have more than 10 stores but it is ok for now

Price is too expensive for us and are looking for another one similar but cheaper:)))

Strong support, consideration of feature enhancements, continuous improvement, robust feature set, impressive integrations.

Some workflows (UX) are a bit cumbersome, or non-intuitive. A couple issues have haunted us for a while.

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.