EmailOctopus Reviews

Hi Gretch, what a pleasure to see such a lovely review – ending 2024 on a high note ;) We're indeed aiming to make EmailOctopus easy to use and we plan to make our platform even more user-friendly, so look out for our updates. Thank you for sharing your experience. 💜

Thank you for your kind words, Myles! We're glad you find EmailOctopus simple and effective – helping growing businesses get started with email marketing is exactly what we aim for. It’s great to hear that our Starter plan has been a good fit for you, and we appreciate you giving our API a try as well.

We noted your feedback about our editor – thanks for sharing it. Is there anything specific you'd like added as an option in our editor? We’re always looking for ways to improve our UI while keeping things simple, so your insight would be super valuable.

Thanks again for recommending us. If you ever need anything along the way, we’re here to help. 🐙

Hi Ankit,

Thanks for the review and glad you love our value for money.

In respects to your feedback around the email builder, you'll be glad to know we are overhauling it this year and making it much simpler to copy and paste from your favourite tools, while retaining the correct formatting.

Our forms, as you've also mentioned, saw an update last year. I think you may have misunderstood the update, as we do not use iFrames and we never have done. All our forms can be style completely by you using CSS, and we have no plans to ever change that. We agree iFrames are not the right solution to use.

If you'd like help styling your forms, please contact our team and we'd be glad to show you how.

Hi Rachel – first of all, congrats on growing your email list, that's huge! I also wanted to thank you for taking the time to write such a thoughtful review. We're working hard on making EmailOctopus easy to use and affordable for anyone, so it's always a pleasure to see our users succeed. You know where to find us if you need anything. 💜

Thanks for reviewing us, Jenny! If you'd like to receive notifications about new subscribers, you can set it up using a third-party tool like Make. Feel free to reach out to our support, and we'll guide you through it ;) And perhaps you can even automate some of your workflow so that you don't need to track your new subscribers manually!

In any case, thanks for recommending EmailOctopus 💜

Thanks for reviewing EmailOctopus. We're happy to hear you find our interface intuitive – we strive to be the easiest email marketing platform on the market, so it's great to see we're doing it right ;) When it comes to embedding video content directly in emails, it's definitely something we'll explore as soon as more email clients start supporting them in their mailboxes (as, for the moment, they aren't largely supported). Thanks for recommending us!

Wow, what an amazing review, Dr Jen! Thank you so much for your kind words and enthusiasm. We’re delighted to hear that you find EmailOctopus easy to use and professional, and it’s fantastic to know our support team has made a positive impact. We truly appreciate your recommendation and are here whenever you need us. 💜

Thanks for reviewing us, Liam! It's great to see our ease-of-use works out well for you ;) We're here if you need anything along the way. Happy emailing 🐙

Thank you for such a brilliant review! 💜We're thrilled to hear you enjoy using EmailOctopus and that your experience with the team has been so positive ;) Good news: the preference centre is coming later this year. We'll definitely announce it in our newsletter, but if you'd like a notification when it's available, just drop us a note and we'll make sure to reach out. Thanks again for recommending us!

Thanks for taking the time to review EmailOctopus, Whitney! Our Customer Success team is indeed always here for you, so I'm happy we've been able to help. You mentioned you could not save your automated emails as templates, and that you found a workaround – that's great to hear! In case it's useful, we support choosing an existing automated email as a base of any template, campaign or automated email, so you can always reuse your previous designs without needing to save them separately ;) If you need any help with it, feel free to reach out. Thanks again for recommending us.

Hi Jenna,

Thank you for such a candid review! We're thrilled to hear we share similar values when it comes to compliance. And it's a pleasure to see people enjoy our UI and customisation options – I'll make sure to share your feedback with our product team ;)

Thank you for supporting and recommending us. We're here if you need anything!

Magdalena
Customer Success Manager

Hi, Filippo – thank you for taking the time to review us. We're thrilled to hear using EmailOctopus has been a smooth experience for you – we strive to be the go-to easy-to-use email marketing platform and it looks like it's working out well in your case ;) We're here if you need anything along the way.

Hi Ana, I'm really happy to hear you find our editor easy to use. Simplicity is one of our main goals, so it's great to see that it works out for you. Just to confirm: you don't actually need to create a template before setting up your campaign, but it's indeed an option ;) Thanks again for recommending us!

Thank you so much for your kind words! We’re delighted to hear that you find EmailOctopus reliable, affordable and easy to use. It’s great to know our platform helps you send emails quickly and customise them to suit your style.

I'm also glad our support team has been there for you when you needed it. I have some good news – we do plan to add birthday emails option to our automation in the next few months ;)

Thanks for choosing EmailOctopus! 💜

Thanks for such a lovely review, Alison. 💜 Is there a specific reason why you'd like to select two lists? It would be great to hear your use case and see how we can improve our UI to consider it. Feel free to drop us a note if you want to chat about it ;)