EmailOctopus Reviews

I love the email editor because it allows you to build both HTML text and simple plain-text emails. Also, it's affordable. Their customer support is also outstanding. Whenever I have questions they will answer them accordingly.

I like everything about this software. I recommend it to anyone looking for an email marketing tool. It is worth your bucks.

It’s a relatively simple service that gets you exactly where you want to be — send campaigns, post emails for subscription, etc.

It’s stuck somewhat in a limbo of not the absolute best experience for non-engineers (products like Mailchimp) and also not the best experience for engineers (products like Postmark)

It's very easy to build emails and work with forms and landing pages

Before being able to send any communication they sent you a set of questions about your data base and lists, where and how you acquire your contacts. They sent this like two hours before I've signed in. I'm supposed to give them all my info, wait for their approval and only then shoot my emails. This is absurd doesn't happen with any other provider I've used before (mailchimp, hubspot, etc)

I checked out EmailOctopus because my previous mail platform was changing it's pricing tiers and I found I was paying for services I didn't want or could not use.The pricing plans for EmailOctopus were better and I was impressed that even the free tier which I used to test the service gave me full access to everything (inc. API). Support has been fast and excellent.The service has a good modern UI and is very easy to use.

Not much I don't like - I had a little trouble changing the standard templates, but got what I wanted in the end.

Pricing, features and the customer support!

N/A everything about Email Octopus is great there are no cons.

I love that I can use it with Amazon SES and that I can send unlimited emails. Also it's easy to use, setup and maintain.

I wish I could have more than 2500 subscribers for free but their Connect Pro plan is very affordable.

We with team like use that service and good reports

easy to use, easy integration and all features cool

I decided to give EmailOctopus a try when I found it listed as an option to manage my email list post-sales from payhip.com. As someone just starting out, I was excited to find an option with features that would allow me to grow with cost effective packages.

I currently have no cons to mention at this time.

I like the affordability and simplicity of it

Some of the color schemes don't appear evenly across all ESPs

EmailOctopus is designed very well and it's very easy to use. The price is great for my small business.

We haven't explored the api's yet but hopefully they're are easy to use.

Easy to use, almost never a bug, affordable

UI can be a bit weird, but is super minor. Its a really great product

EmailOctopus comes as an acronym for value-for-money; it does the job as efficient as a $4k/month software but doesn't leave the guilt when skipping some campaigns

With a lack of direct integrations, using Zapier is easy but costly. However, they provide a straightforward API that I'm planning to make use of, but of course, it'd be even better to have direct integration available

I like that I have 90% of the functionality as with the more expensive options, like MailerLite. This allows me to build my newsletter list without the hefty price tag.

I wish there were more analysis-type features, like being able to tell me at a glance which subscribers haven't opened an email in six months, and then a mechanism to pull that group out and cull them from my list. Right now the process is manual and time-consuming.

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

The interface is easy to use and the email sending is easy to access. Unlike other email platforms I’ve tried, I love that there is a minimum amount of subscribers you must have before you must buy the paid plan. Nothing is complicated about this. It’s a great tool.

I wish there was a mobile app but other than that, nothing is wrong with it.

1. Deliverabilty
2. Clean UI
3. Faster onboarding
4. Amazing support

Action or triggered based workflow creation feature will be a great add.

No fuss pricing, ease of use. Quick to upload and manage lists. I don't want to fiddle around with new software for hours.

Honestly nothing instantly comes to mind, but I'm not a power user. Our current list is only about 700 emails. I just want something simple and fast and EmailOctopus delivers what I need.

We're a small Mom/Daughter business with a small list. We outgrew our list on another platform, but could not justify the cost for a larger list. EmailOctopus gives you more subscribers for free! When we grow that much, we'll be happy to switch to a paid subscription here. We easily made a nice welcome sequence that sends automatically, and the schedule is easy to set and edit. Very happy with all the features and ease of use.

It's been more than 6 months, and we have not had any issues so far!

E-mail Octopus is very easy to use. It is an intuitive program. Over the past three years that we have been using it it has been nearly flawless. But the best thing about it is it's affordability and flexibility.

If I had to pick just one thing about the program that I would change would be on the reporting side. It gives good data about the number of opens, numbers who unsubscribe and bounces. However when they report clicks the base it not just on the number of opens but also factor in even the number who never opened the e-mail. To me, that doesn't make sense. How can you report data on someone who never even opens the e-mail.The realistic number of click throughs should be based on the actual number of the people who have opened the e-mail. That is the most accurate data a user like myself can benefit from.

Easy to use and plenty of analytics. Works well.

The ability to search all of your email lists for emails instead of having to search each list individually.

Cost containment while still receiving a professional product.

Integration with Amazon web services was a bit intimidating for a novice.

- Very low cost: EmailOctopus uses Amazon Simple Mail Service to send emails, for a fraction of the cost of other email platforms

- Integrated API: I automate my list building using EmailOctopus full featured API. I can connect EmailOctopus to my workflow

- Real-time statistics: watch in real time how your campaigns perform

- Outstanding support: I needed support to use the API and got great help from them

It lacks a list segmentation feature and the list contacts editing could be more user friendly.

not as expensive! it's easy to use and works great! Never had a problem with it and always have had good success with it.

I'd like some more functionality but I understand if I need to pay to get those things.

The software and the team behind it are fast, reliable, and responsive. I work in politics and things need to happen quickly to be impactful, which is why EmailOctopus is my go-to solution when I need to get a message out and get a report back on how well it was received.

I would add more data fields to list importing so I could segment better to one list.

Its easy to use and a lot of options are available for customization.

Just that the pricing is linked to the contacts that we store. We may not send emails to all our contacts on a regular basis, but still we end up paying for all contacts.