Zoom Workplace

4.6 (14,188)
Write a Review!
Zoom is an all-in-one collaboration platform

Overall rating

4.6 /5
(14,188)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

96%
recommended this app
Sort by

14188 Reviews

Ada
Ada
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoom has removed the burden of distance

Reviewed on 04/01/2025

I started working with Zoom during the pandemic when I was a lab research assistant and we needed...

I started working with Zoom during the pandemic when I was a lab research assistant and we needed to have several meetings. Zoom made it so easy and kept our workflow smooth. We could easily work on several projects together. I have continued to use Zoom as a freelancer for meetings and tutoring and also job interviews and have never been disappointed. I also like the breakout rooms feature that make it possible to have multiple separate meetings in a group discussion.

Pros

I love how Zoom has made being in more than one place at the same time so easy. Clear communication, high quality video and audio and ease of screensharing are other features that I appreciate. The light adjustment is amazing. I don't need to worry about having an external light source. I also like all the background options that create a nice setting and also protect your privacy.

Cons

There is a cap on the number of attendees for free Zoom which is understandable. I haven't had any significant problem with Zoom.

Tyler
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Zoom Overview - From a Digital Marketer and Small Business Owner

Reviewed on 15/11/2024

Zoom workplace has been integral to my professional life both with my digital marketing job and...

Zoom workplace has been integral to my professional life both with my digital marketing job and with my own business. Being able to meet virtually with my international team has opened up the doors for stronger bonds and communication.

Pros

Zoom Workplace makes it quick and simple to set up Meetings that integrate well with the Google Calendar. It has personally helped me immensely with my career to be able to meet my teams virtually, as we are international. The Chat feature during meetings helps a lot in terms of being able to send links within the Meeting itself, rather than another third-party service.

Cons

For my business, we save on operating expenses by using the free version of Zoom Workplace. However, this comes at the cost of Meetings having a 40 minute timer before it kicks everyone out. This can be remedied by simply rejoining using the same link, or setting up a new meeting. Even so, this timer is an unnecessary hindrance that makes us look unprofessional. If Zoom lets up simply rejoin to reset the timer, they should just increase the timer duration to at least an hour or remove the duration to begin with.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

Unlike Google Meet, Zoom Workplace doesn't heat up my laptop significantly, nor does it lag. It seems that Zoom Workplace is a more lightweight application in comparison, making it compatible with more devices.
Kassidy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Overall good product for free

Reviewed on 25/01/2025

We use for many coaching calls and weekly meetings

We use for many coaching calls and weekly meetings

Pros

I like the ability to have meetings virtually and that many people can join

Cons

We seem to get disconnected often or stuck in a waiting room. I also feel like the ease of entering a meeting could be improved

Lindsay
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

There’s nothing better than Zoom

Reviewed on 04/01/2025

I’ve been using Zoom business for years and I couldn’t live without it.

I’ve been using Zoom business for years and I couldn’t live without it.

Pros

That ease of use, third party integration, ability to add on multi language captions and multi format recordings.

Cons

That it’s really difficult to cancel business licenses.

Alternatives Considered

WebinarJam

Reasons for Switching to Zoom Workplace

It has more capabilities along with different meeting formats and settings.
Kimberly
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Platform that you need for Business and Work

Reviewed on 24/01/2025

Safe, professional, aloes me to screen share and works great by making you feel connected with...

Safe, professional, aloes me to screen share and works great by making you feel connected with others, specially with the “give remote control to” option.

Pros

The facility of having a safe place to work with confidentiality and offer effective treatments and group conferences.

Cons

I have not found a downside. Everything works perfect for what I need.

Alternatives Considered

Microsoft Teams and Google Meet

Reasons for Switching to Zoom Workplace

For its excellence and because it meets all my personal preferences and work/business requirements.
Shreya
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing app

Reviewed on 23/01/2025

Overall, my experience with Zoom Workplace has been positive. It's a valuable tool for remote work...

Overall, my experience with Zoom Workplace has been positive. It's a valuable tool for remote work and collaboration, offering a wide range of features like video conferencing, team chat, and file sharing. Despite occasional minor technical glitches, Zoom Workplace effectively facilitates communication and teamwork

Pros

I appreciate Zoom Workplace's ease of use and intuitive interface. It's incredibly user-friendly, making it simple to schedule meetings, join calls, and share screens.

Cons

I sometimes experience minor connectivity issues or audio/video quality problems, which can disrupt the flow of meetings.

Austen
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good, but lacks a few features

Reviewed on 03/02/2025

It is pretty good, but lacks 2 easy features that would make it way better.

It is pretty good, but lacks 2 easy features that would make it way better.

Pros

It integrates with zoom meeting, all communicaiton in one app.

Cons

No way to mark a text as unread once its been read. You can't easily add contacts for all zoom workspace users in the app. You have to go to the website - inconvenient

Himanshu
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Free Meetings. Works well in less network stability.

Reviewed on 16/12/2024

Overall good, highly recommend. Moreover can do free meetings.

Overall good, highly recommend. Moreover can do free meetings.

Pros

When there's a little low network, then video get stuck (fine) but zoom give us whole talk that was done during the unstable network, which really help to understand where the conversation is going.

Cons

Didn't find any so far. Just switched from Google Meet.

Apurav
Apurav
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Reliable Virtual Collaboration Tool

Reviewed on 13/01/2025

Overall, zoom is a great app for virtual collaboration

Overall, zoom is a great app for virtual collaboration

Pros

Great video quality, seamless virtual meetings

Cons

Sometimes it shows some connectivity issues.

James
James
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Satisfactory solution

Reviewed on 11/12/2024

Satisfactory. It does the job but clunky compared with Microsoft teams for example.

Satisfactory. It does the job but clunky compared with Microsoft teams for example.

Pros

Ease of use. Intuitive and stability all key factors

Cons

Expensive when using for large groups. Also free version times out after 60 minutes.

Friederike
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoom Workplace a a tool for online teaching

Reviewed on 06/08/2024

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the...

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.

Pros

I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful.

I also like working with the whiteboard, and overall Zoom has all the functions I need.

Cons

I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them!
It would be great to have a bit more help on all the whiteboard functions.

Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show.

Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.

Jaclynne
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good for Phones

Reviewed on 03/09/2024

Pros

Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed.

Cons

- We recently switched from Webex/Cisco...
a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier.
b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs.

Jesse
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoom Workplace With All Modules

Reviewed on 17/11/2024

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for...

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Tung
Overall rating
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Secure, worry-free solution with crystal-clear features.

Reviewed on 20/11/2024

Promotes communication, collaboration and elevate customer experiences all in one solution.

Promotes communication, collaboration and elevate customer experiences all in one solution.

Pros

Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.

Cons

The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

Nainika
Nainika
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best tool for video collaboration

Reviewed on 15/09/2024

It is highly positive because of the ease of implementation and use. The quality of the video is...

It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons

There is no major setback about this tool.

Kat
Kat
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

On Point with flying colors

Reviewed on 21/09/2024

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom...

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom was easy in navigating; logging into each meeting was easy accessible.

Pros

Time sensitivity is completely accurate. While the video camera, exposure seems/feels like you are amongst others live, in real time. Others in the group setting have complained about the lack of audio; there were no cough ups on my end. Sound came through like a charm.

Cons

No complaints found on my part. The accuracy was right on track.

Titilayo
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Connect virtually with zoom workplace

Reviewed on 22/01/2025

Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on...

Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on another level
The qualities of audio and video are so high
Highly recommend it

Pros

It has enabled me manage my calendar
It has helped me communicate with ny colleagues via video conferencing
It has contributed to me collaborating with ny clients and my colleagues virtually

Cons

Sometimes there can be audio lags
Zoom Workplace has been of great help to me and my colleagues no major problems

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoom Workplace: Strong Connector for Remote Work

Reviewed on 15/08/2024

Very positive experience with Zoom Workplace and it's a product I use every day. I use it for...

Very positive experience with Zoom Workplace and it's a product I use every day. I use it for anything from casual workplace calls to recorded webinar-style conversations and everything in-between. it's easy to access, use the features, and conduct business virtually with very few hiccups.

Pros

The interface is easy-to-use and everything is self-explanatory. The cost is pretty low and it isn't a huge program that slows your computer down when it's running.

Cons

Not as much a negative on Zoom but if your connection is bad, Zoom is pretty close to unusable. You have to ensure you have a strong connection to make sure the call and features work seamlessly.

Dr.Enoch
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

THE BEST PLATFORM FOR COLLABORATION AND VIRTUAL MEETINGS

Reviewed on 21/01/2025

Ive been using zoom workplace for 2 years
It haa allowed to interact and to collaborate with my...

Ive been using zoom workplace for 2 years
It haa allowed to interact and to collaborate with my colleagues very easily
Genuinely the best platform

Pros

It is super easy to use
It has the best customer care services
It allows me interact and collaborate with other colleagues with no complications
It is user-friendly especially for new beginners

Cons

I sincerely lack nothing to dislike about zoom workplace
It really serves the purpose

Vania
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My Overall Overview of Zoom Workplace

Reviewed on 19/11/2024

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Pros

Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.

Cons

It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.

Chinwe
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

NCAC’s Web Conferencing Backbone Tool

Reviewed on 20/11/2024

It is super easy for me to conduct online meetings with Zoom Workplace.

It is super easy for me to conduct online meetings with Zoom Workplace.

Pros

Zoom Workplace centralizes meetings management which saves time and leads to high ROI.
It supports large files sharing without distorting the quality.

Cons

For over six years now, I have never experienced issues when using ZW.

Anthony
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Futuristic Tool for A/V/W Conferencing: Zoom Workplace

Reviewed on 22/11/2024

Pros

Zoom Workplace is the main backbone tool for web conferencing in my organization.
I like that it has both cloud and on-premise applications.

Cons

At the moment, I do not have any flaw which I encounter when using ZW.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoom Workplace: A Game Changer for Team work and remote Collaboration.

Reviewed on 06/06/2024

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's...

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.

Pros

What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.

Cons

Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.

Grace
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Remarkable Tool for A/V/W Conferencing

Reviewed on 11/11/2024

Sending and receiving large files online.

Audio and video calls.

Project collaboration.

Sending and receiving large files online.

Audio and video calls.

Project collaboration.

Pros

Zoom Workplace makes it super easy for me to coordinate with customers, colleagues and stakeholders through audio and video calls in real-time.

Cons

Ever since ai started using Zoom Workplace, I have never come across issues and bugs on my end.

John
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Robustious A/V/W Conferencing Platform of this Era

Reviewed on 16/01/2025

Pros

Zoom Workplace is the most robust web conferencing tool I have ever used.
It allows me to schedule, join and leave online meetings from anywhere over internet and across any device.

Cons

Currently, Zoom Workplace premium accomplish all my online meetings needs.