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361 Reviews

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best tool in our social media arsenal hands down.
Reviewed on 14/10/2017
The benefits are on going, the best part was the ease of onboarding team members and the high level...
The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations.
Pros
Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.
Cons
If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!
Response from SocialPilot
Hi Christopher,
Wow! You are awesome!! Such an amazing review from our user is more than valuable to us. You have appreciated SocialPilot in such a wonderful way. Thanks so much. Glad to know SocialPilot proves to be the one platform you would love to use for your social media marketing.
We know listening and monitoring are quite needful. We'll surely have a word with the developers about this.
Regards,
Manvi
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
One of the best
Reviewed on 06/06/2022
Generally positive experience. Socialpilot remains one of my favorite tools for managing minor...
Generally positive experience. Socialpilot remains one of my favorite tools for managing minor social networks but sometimes also for the main ones (facebook and instagram).
Pros
a very complete and constantly updated tool that allows you to manage and plan posts on the main social networks. The tool allows management of multiple professionals with the same roles or different roles, also facilitating teamwork without ever overlapping roles. Also good on the updates and reports.
Cons
nothing in particular except the fact that now all social networks are releasing their management tools that overshadow these secondary tools but which remain essential for the management of all social networks that do not include a native tool.
Reasons for Switching to SocialPilot
I use them all based on the social network to be managed, the objective to be achieved and the type of communication campaign.- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Changes make it not valuable
Reviewed on 19/10/2018
At first it was easy to use now it requires extra steps - really not worth it
At first it was easy to use now it requires extra steps - really not worth it
Pros
It is fairly easy to schedule posts to facebook
Cons
Social pilot no longer works with your personal facebook page. It is cumbersome to work with Instagram.
Response from SocialPilot
Hi Victor,
Distressed to know you don't find SocialPilot worthy enough. How can I make your experience better?
About Facebook profiles, Facebook itself has stopped providing the API to connect personal profiles. We can't help it. Instagram direct posting, we are working on and will be available soon which will make it easier for you.
Let's hop into a call and we'll guide you through SocialPilot. I am sure it's just a few steps and you'll find it easy to use.
Let me know the best time to talk.
Best,
Jimit

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
They've Got (Almost) Everything Right
Reviewed on 22/08/2018
I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get...
I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.
Pros
The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.
Cons
Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...
Response from SocialPilot
Hi Chris,
Really glad to know you almost are getting everything right, using SocialPilot.
We understand the need of Instagram Direct Publishing since their API is out now, but to have that feature you need to be partners with Facebook and there's a whole procedure to follow being Facebook Partners. We are on it working on the process and will soon have this feature.
Thanks,
Jimit

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I am surprised with the kindness that it offers me.
Reviewed on 23/04/2019
Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I...
Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I implemented SocialPilot as the main tool for the content management of the accounts for which I work. I have managed to cover many more accounts only with SocialPilot, similar tools offer similar services for very high costs, but do not offer more than five accounts to manage, which I have left in the past since using SocialPilot, is truly amazing. Apart from all that, they also offer you a complete section of analytics, which allows you to show the orderly evolution of your work.
Pros
Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot.
Cons
Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider.
Response from SocialPilot
Hi Luis Ignacio,
Very much excited to know about your love towards SocialPilot. It's amazing to have such users like you.
Thanks for your kind words. We always are on the run to make the tool a better place for your social marketing activities and glad to know we are able to do it :)
Best,
Jimit

- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Simple to use and really work for me
Reviewed on 19/07/2021
Pros
What I enjoy best about Social Pilot is that it can successfully manage all of my social media postings at a lesser cost than other social media marketing systems. In addition, its platform is easy enough for a complete novice to operate while yet professional enough for major corporations.
Cons
The dashboard at the time required some updating. There need to be more alternatives available at your disposal. I'm certain they've made some changes since then. They can improve the user interface. As a result, users will be able to move between different menus.

- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SocialPilot is a MUST for our Business!
Reviewed on 14/10/2018
My business manages several different companies social media accounts. We simply post from Twitter,...
My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work.
Pros
It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well.
Cons
The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools.
Response from SocialPilot
Dear Ryan,
Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback.; our staff will be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Thanks,
Jimit

- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Social Pilot Provides Consistancy
Reviewed on 15/10/2018
I discovered Social Pilot after reaching my frustration threshold with several other social media...
I discovered Social Pilot after reaching my frustration threshold with several other social media scheduling platforms. Several were difficult to navigate; some where not responsive; the most recent software, prior to SP, could never get a grasp on their Instagram push notifications.
With Social Pilot, I am able to push my Instagram notifications immediately upon receiving the convenient reminder from Social Pilot.
So relieved I discovered this software!
Pros
Social Pilot is easy to navigate. I especially like the "calendar" option, where you can view a full month's worth of post, even segmenting by social media platform. This comes in handy, especially with Pinterest. The analytics tab is easy to read and allows me to see which days and times my followers are most engaged, without having to visit that particular social media platform.
Cons
I do not mind the daily usage limitations (within my price range) however, I wish I was able to add all my Pinterest boards to my profile, although I know I cannot post to each board daily. I just would like the accessibility.
Response from SocialPilot
Hi Joann,
Thanks much for this wonderful review. Delighted to know you find SocialPilot easy and love the features finally you found a tool that fulfills your social media requirements.
Best,
Jimit

- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Manage your social networks with an easy to use tool
Reviewed on 17/02/2023
I used SocialPilot and I really liked it, especially because of its simple and intuitive interface....
I used SocialPilot and I really liked it, especially because of its simple and intuitive interface. It is easy to use. You don't need to be a professional. With its many features, SocialPilot is an option to consider for managing your social networks
Pros
With a fairly competitive market, SocialPilot still manages to do well. I like its dashboard, simplified and uncluttered. It allows easy handling, even when you are a beginner. Despite this small user-friendly interface, SocialPilot has many features. scheduling publications, performance analysis, team collaboration, ad management, etc., everything is there. Also, it is possible to integrate the majority of social networks, TikTok, Facebook, Instagram, Pinterest, and others. With its wide range of services, SocialPilot manages your online presence
Cons
Sometimes, some page loading problemsPrice a little higher than some competitors
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good - but plenty of room for improvement.
Reviewed on 03/03/2023
Overall, Social Pilot offers a nice clean and easy to use platform but the missing features I...
Overall, Social Pilot offers a nice clean and easy to use platform but the missing features I listed, keep this as mediocre for our business needs. We would happily pay more for an all-inclusive platform that met all our social media needs.
Pros
Nice clean interface that is super easy to navigate through.
Cons
There are a lot of features still needed to make this platform excellent. At the moment March 2023 - you can't view your Google business page Inbox (only reviews), you can't post or schedule Facebook or Instagram stories. Also, the having a calendar that you can add notes (eg. Public Holidays) would help with setting up your marketing schedule.
- Industry: Animation Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
What features it has are really nice
Reviewed on 12/10/2018
It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is...
It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.)
Pros
I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well.
The ability to see posts that have been delivered and manage the schedule of you posts also works really well.
Cons
The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often.
It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot.
It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan.
Response from SocialPilot
Hi there,
Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered.
But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot.
About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better.
Best,
Jimit

- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best for a newbie or experience SMM!
Reviewed on 08/11/2022
Love it. Perfect for a newbie or more experience SMM.
Love it. Perfect for a newbie or more experience SMM.
Pros
I'll be honest, what first attracted me to this product was the price. I was just beginning my career in social media management and I didn't want to pay 100s of $$$ as a newbie. Plus, I was still trying to figure out what product I liked the best. Well, let's just say I'm still using SocialPilot! It's simple to set up your accounts, and customer support is great if you have any questions.
Cons
Honestly, nothing. At first, it was missing the Reels option but now that's been added!
Alternatives Considered
HootsuiteReasons for Switching to SocialPilot
Price, simple to use, and easy to navigate.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Scheduling Software
Reviewed on 27/03/2017
I've been using SocialPilot with my team as we've tested some other services that will help us...
I've been using SocialPilot with my team as we've tested some other services that will help us schedule and review the publications we make on social media. After testing more than 7 different services, we will stay in SocialPilot (and that's why I'm doing this review).
Here are a few things I find interesting.
1) Scheduling on Instagram. Right now this is not possible in almost any platform, Instagram doesn't allow other apps to post on them. But the way SocialPilot does this is by reminding you at the time the publication must go, you then open the app and it copies the publication to your clipboard, you just go from the app to Instagram and everything is almost done, you just adjust and hit publish.
2) It allows me to moderate the posts. My SM crew can create the posts for every platform and me or the Social Media Manager can then review and approve the posts when they're ready, this allows us to plan ahead even two or three weeks in advanced.
3) Different team members and accounts. By having different members on my team, I can choose which member handles which social account, will helps me focus my resources in the most efficient way.
Overall I'll stick to SocialPilot and I really recomment giving it a try if you are in need of a social scheduling platform.
Pros
The easy of use and the ability to have team members handle different social accounts and one team manager that can approve the posts.
Cons
I really would like to have more statistics in the software.
Response from SocialPilot
Hi Gustavo,
Woww!! That's a pretty much detailed appreciation! This delights and encourages us more to work hard and make it a better tool for you each day.
Glad to know Team & Collaborations feature is such of a use to you and is helping you ease out on your social media needs and increasing efficiency.
We will pass on your suggestion where you need more statistics!
We are working on analytics of other networks also. Stay tuned :)
Thanks,
Jimit
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
A pretty good Social Media tool
Reviewed on 27/04/2018
Excellent inexpensive social media tool.
Excellent inexpensive social media tool.
Pros
- You can connect a lot of profiles from different social media accounts.
- The analytics are really useful
- quite inexpensive, compared with other similar tools
Cons
- no instagram posting
- in a team, you cannot comment on a post already made, to make exchanges
- I am having a lot of problems posting in facebook profiles.
Response from SocialPilot
Hi Miguel,
Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot!
We are in communication with the Facebook team about giving us access to Direct Instagram Posting. We need to have the partnership to do that, there's a procedure to follow, so as soon as it's done, we'll get Instagram posting at SocialPilot.
About commenting on a Team-members post we'll surely add this to our suggestions list.
Also, I see that you are not very much happy with the customer support. Did you face any problem? I would like to amend of what difficulties you faced, please let me know!
Best Regards,
Jimit
- Industry: Computer & Network Security
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.
Reviewed on 18/06/2018
Pros
It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?
Cons
If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).
Response from SocialPilot
Hi there,
Thanks for your wonderful review. Glad to know it makes your life easier.
We definitely understand the need of having this and that is the reason we are working on the Advance post feature, where you can create different posts for different social networks at the same time. We'll keep you posted with the updates.
Best,
Jimit

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Social Media Management
Reviewed on 07/10/2022
Pros
SocialPilot has allowed me to create groups, as well as manage them with ease. All I have to do is enter my URL and the tool will guide me through all the steps. On top of that, I can easily customize some widgets, as well as integrate the software with other tools. This has helped me greatly in situations where I wanted to send direct messages to all clients.
I also quite love the mobile app which is nicely designed and easy to use. And, updates are automatically installed, which saves me time.
Cons
There were quite a couple of times I needed support but wasn't able to find the live chat option anywhere. A live chat option would be really appreciated.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
An excellent Social Networks publication automation tool !
Reviewed on 15/10/2018
Excellent : I tried a few other such tools (buffer, socialchamp) and SocialPilot is the best in...
Excellent : I tried a few other such tools (buffer, socialchamp) and SocialPilot is the best in terms of how easy it is to schedule posts for 1 or 2 months in advance. I could feel that a lot of thinking was put in making very repetitive tasks easy to perform, wich is the most important for such tools.
Also I really liked the automatic insta posting from the Android SocialPilot app.
Pros
It is an excellent piece of software for automatizing the publications on social networks (instagram, facebook, twitter, linkedin, google Plus, tumblr, Xing).
I've used the automations for facebook and instagram so far and I'm really happy with the user experience for scheduling posts : very straightforward and fluid when you want to schedule posts for 1 to 2 months in advance.
Also, the automation for instagram is really smart: you get a notification, click on it, it opens SocialPilot and you press "publish --> it opens insta app automatically, and you just have to paste the text before you post.
Cons
Some freezes of the Android app on my Galaxy S7 in the last few weeks (it opens and stay stuck on "please wait").
I hope it will be fixed in a future update of the android app (not blocking : you just have to kill the app and start it again, then go back to the "Insta Scheduled posts" tab, but a little bit of an annoyance, still)
Response from SocialPilot
Dear Laurent,
Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback.
Also, Now you can do direct posting to Instagram using SocialPilot's Zapier Integration. You can trigger your scheduled image as well as link posts to be directly published on Instagram.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us.
Thanks,
Jimit

- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
This is the best auto-post tool I've used in the last 10 years. Traffic to my website is...
Reviewed on 09/01/2018
Pros
Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me.
Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month.
This is one of the best experiences I've had in my online career.
Warmly,
Susan Daniels
Cons
I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.
Response from SocialPilot
Hi Susan,
Thanks for such an amazing review on SocialPilot. Amazed to know you found SocialPilot the best tool you have used in the span of last 10 years, like wow! Great to hear that SocialPilot helped in increasing your website traffic.
About our mobile app, can you please update it to our latest version? We have improved it in our latest update. You can reach out to our support team if you are facing any issues further.
Regards,
Jimit

- Industry: Design
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Essential package for my social media business management online
Reviewed on 04/01/2023
Excellent package that I find infinitely preferable to key competitors. It is an integral part of...
Excellent package that I find infinitely preferable to key competitors. It is an integral part of my business and I use it several times a week in active periods
Pros
Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management.
Cons
Couple of features in next tier that might be useful at my level.
Alternatives Considered
HootsuiteReasons for Choosing SocialPilot
Price, standard of package and support
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The Best Social Media Management Tool
Reviewed on 23/10/2018
Pros
User interface is very easy to navigate and understand.
Cons
I don't like twitter integration. Every time i try to copy scheduled posts from other profiles i get 0 scheduled posts on my twitter account.
Response from SocialPilot
Dear Dragan,
Thank you for your amazing feedback. We are thrilled to know that you titled SocialPilot " The best Social Media Management Tool."; our staff will be happy to read what you wrote.
Please feel free to reach out to [email protected] as you are facing a problem in Twitter integration. We want the opportunity to investigate your feedback further and would love to make things right.
Thanks,
Jimit
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Social Pilot Review
Reviewed on 09/10/2019
Sending messages or posts to social media is made a bit more organized with Social Pilot. There are...
Sending messages or posts to social media is made a bit more organized with Social Pilot. There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages. Unlike if I will post it within intervals, they will attract more attention.
Pros
The very good thing about this product is when I need to make blogs or announcement and all are already enlisted or ready. Of course, if I send all in one time, my audience will tend to disregard my post/s since I did one too many in one time. With this app, I get to schedule the specific date and time when a specific post/blog will be sent. In this way, I'm sure that my message will be attended by my audience.
Cons
Nothing really much! It's just initially, it's somehow challenging to set the timings, but as soon as I get used to it. Then, it's very helpful.
Response from SocialPilot
Thanks for leaving us such a wonderful review. We are thrilled that you find SocialPilot useful software; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks for sharing your review with the community and us."

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Such Incredible Value for Money
Reviewed on 05/12/2018
Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this...
Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this soon. Any issues are dealt with so quickly by their CS team
Pros
I love that you can plan Instagram posts in advance - such a time saver. The reports are very good too, with enough detail for a basic report for clients
Cons
sometimes it can be a bit glitchy - for example something won't post for some reason and you won't be notified until the next day, by which point the post has been missed
Response from SocialPilot
Dear Francesca,
Thank you so much for taking the time to leave us this amazing review. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool, and we'd love to look at your suggestion.
Thanks,
Jimit
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Social Pilot really does get you to where you need to go
Reviewed on 24/07/2022
Overall it’s been a positive experience and we have no regrets from switching to Social Pilot. ...
Overall it’s been a positive experience and we have no regrets from switching to Social Pilot. Would recommend.
Pros
Competitively priced. Ease of use. Support of a variety of platforms.
Cons
Lacks some of the more advanced features of competitors but given the cost difference, it’s decent trade-off. Plus, more features are being added over time.

- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Manage multiple social media handles with one platform
Reviewed on 09/01/2023
SocialPilot is a value for money alterative to expensive social media management platforms...
SocialPilot is a value for money alterative to expensive social media management platforms available in the market. The interface is easy to understand. The platform can help you integrate almost all the social media handles to schedule posts.
Pros
- SocialPilot is one such tool that supports integration with TikTok and Pinterest along with other key social media platforms.- You can easily schedule post for the entire week on all social media accounts- The tool allows you to check the preview as well before posting- They also allow you to add UTM parameters for better tracking
Cons
- At times post is not scheduled efficiently due to bugs. - Hashtag support is missing.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The BEST Social Media Management Software for Multiple Business Pages
Reviewed on 19/12/2018
I'm using SocialPilot to manage 16 separate Facebook Business Pages. I use this tool to schedule...
I'm using SocialPilot to manage 16 separate Facebook Business Pages. I use this tool to schedule posts and review analytics for my social media accounts. It is incredibly cost effective compared to other platforms I've researched.
Pros
Where do I start?? I'm able to schedule reoccurring posts for all 16 of my business pages for MONTHS in advance! I'm able to create bit/ly links within the posts, add photos, and more. I'm able to view analytics for individual pages at a glance for specific time periods. SocialPilot has helped me get me social media accounts organized.
Cons
The only drawback to this software is the analytics-I'd like to see a roll-up of how ALL of my pages are performing combined. It doesn't have that functionality as of yet.
Response from SocialPilot
Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We'd love to look at your suggestions too. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us.
Thanks,
Jimit