
Overall rating
Filter by
Time used
16 Reviews
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Gym membership management
Reviewed on 09/08/2021
Good customer feedback
Pros
Flexible specifications. Custom features
Cons
I am happy with all i have no regrets in selecting this.
Reasons for Switching to Membroz
Customer service is on point fast reply and work on the issues fast as possibleResponse from Membroz
Thanks you Dilhan
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect product for time share and Club management
Reviewed on 15/09/2021
Value for money deal.
Pros
The software offers wide range of options for different requirements for a new time share company.
High degree of customisation possible
Cons
This product could have been wonderful if they offer a residual app. But I received update on regular intervals.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
BEWARE! This company is a complete fraud
Reviewed on 24/05/2022
Pros
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Cons
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Response from Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review
Reviewed on 15/09/2021
Excellent
Pros
Cost effective /customer friendly/As expected
Cons
Some fields missing/weekend customer care not available
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 19/01/2022
Pros
Excellent software by membroz and all service inbuilt in one software.
Response from Membroz
Thanks for your valuable review.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent software, reasonable price, excellent support
Reviewed on 13/08/2021
I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.
Pros
A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.
Cons
Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.
Response from Membroz
Thank you sir
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best management software
Reviewed on 10/08/2021
Pros
feature packed product, functionality was good
Cons
UI need to improve, u can add training pop-up for better understanding of product
Response from Membroz
Thank you, We will continue to improve self-service and training part in application.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 22/01/2019
Pros
Easy to use software.
Manage inquiries easily
Cons
There isn't any cons according to my experience
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
System of sofware
Reviewed on 31/12/2020
It's very good product easy to use and staff are very supporting good counseling
Pros
Easy to acces offer in good cost good counseling staff and service is very good after sell service is excellent
Cons
Till not facing i am using these software last 15 days but not facing such prob
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 02/06/2022
Till now our experience with Membroz is excellent
Pros
Software is very easy to use with an excellent service.
Cons
Till now we haven't faced any problems..
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
excelent
Reviewed on 18/06/2021
good staff support. always on the run for any need
Pros
easy to work and operate. cooperative back hand staf
Cons
nothing every thing is ok with membroz software
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Fitness Center Management Software
Reviewed on 04/06/2019
We have been using Membroz - fitness center software for our center and quite satisfied with the usage so far. We would like to add more features on Mobile App.
Pros
Its ease of Use, flexible member payment functions, global search option, Mobile App for member
Cons
Need improvement in back-end infrastructure and 24/7 support.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
User friendly
Reviewed on 03/06/2019
Pros
I am using the software from more than 3 months, it's user-friendly and it reduces my workload.
Cons
so far haven't found anything in the mobile app more features can be added.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great post sale service
Reviewed on 22/02/2019
Really liked their timeshare software service and management support.
Pros
post-sale service and supportive management.
Cons
not came across any as of now, everything seems to be good.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
One point solution for Yoga class management
Reviewed on 03/06/2019
Pros
- Fast online payment services
- Streamlined Yoga class operation process
Cons
Not found anything so far...seems good so far
Response from Membroz
Thank you for your valuable input.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good product
Reviewed on 10/09/2022
It's good experience to use this product which can fit for many industry.
Pros
I like software available in web version as well as Android and iOS version.
Cons
Not decided yet as let me use for 1 year.
Response from Membroz
Thank you for your positive review. We will keep exploring membroz to manage business need.