RotaCloud Reviews

All staff details are in one place. staff are emailed rotas which makes it easier. Holiday requesting is also useful

Some of the other features are a bit clumsy to use. for example the uploading of recruitment documents. The budgeting add-on is confusing to use and not very clear to view. Maybe colouring certain blocks would help

Rota, Notifications, payroll everything but documents

Document filing for Staff is useless as no logic

Rotacloud was very simple to set up and very easy to use. Its intuitive and the layout is functional. There are video guidelines to help the set up, and the online support is mostly very quick.

Employee online documents are great for storing HR related material and there are options for the employee to sign, so you have proof that they have read the document.

Lots of reports on costs, employee lateness and sickness, etc.

Shifts are easy to set up and copy.

Changing pay rates half way through a pay period cannot be done, but this is a mild niggle.

A shift week can be copied with ease, but one shift can be copied but not with ease, its a hold the mouse button down and move function. Would be good to have a drop down calendar to enable a single shift to be copied with ease.

Excellent system, easy and intuitive to set up and manage. Managers love it, staff love it - 24/7 access to rotas & for submitting vacation requests, live updates straight to their phones - and we love it for it's ability to have timed clock-in/out, attendance records, etc for HR management. Saved us so much time and stress, and well worth the investment. Fingers crossed - also not a single glitch since we started using it, c/w 99% of all the other apps, software, systems we use in the business.

Please add 'Sick Leave' and 'Unpaid Leave' as options in the Edit Shift pop-up on the rotas page!

holiday requests/ leave.

doing the rotas in general.

if rotacloud also had a finger print system that could link straight up with the cloud based rota would make it a complete system to use and make payroll huge, i do not like the clock in and out on mobile devices because sometime staff can get away with alot of things.

Everything!! I could not imagine being without this system it’s easy to use, is great time management it’s cost effective

No cons. I would highly recommend this system

It's so easy to use and has so many features and benefits. The support staff are fantastic too, always super helpful and very quick to respond to questions or queries. The online library of help articles and videos is great too.

Can take a while to get to grips with as it can do so much, but that's more a personal issue than a RotaCloud one

Overall an excellent product. As with any software, there's the odd thing that I would like a bit differently, but overall it's good and I would choose it again. Customer service is also brilliant - quick and responsive.

Slightly pricey, but not so much that I would refuse it

My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.

I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below;
- Messaging capacity - team should be able to message each other, their department, managers etc.
- Leave feature isn't as straight forward as could be. - Team should be able to just put a days request off in and select the actual times they are requesting off whether it be 10am-5pm (college, uni) or all day as currently all leaves go on like booking in a holiday.
- PLEASE ADD A DAILY LABOUR CARD REPORT!!! - this should include two sections am and pm that shows you who is on what shift, what department and any open shifts. - I am desperate for this feature as I currently create on myself so I can easily look in front of me as to who is working when. This report should also show each team members weekly hours, overtime highlighted in red, and a summary of the daily labour costs. - LOOK at Hot Schedules as their daily labour report is fantastic.

Ease of implementation and ease of use. Very Very easy to use

Some areas are being developed. Would like to be able to put staff changes on in advance so they come into action on the specified date. At present have to sent a reminder in my calendar.Not able to control who picks up available shifts - so don't use this function. We have to consider skill mix in our rotas.We would like a HR option as well but cost is a factor - we are a charity.

UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed.

Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know

With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.

There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

How easy it makes planning and publishing rotas along with the benefits for staff to be able to track their schedule and book time off.

As a manager I find the timesheet option is less intuitive to use.

I love the fact that it is easy to access and everyone can see shifts that need covering, who’s where and also that you can leave notes for the staff on duty at the next shift. Trying to work out best place to record things when there’s a lot of part time shift workers is always a problem and RotaCloud has fixed this! Couldn’t do without it now.

The only downside is having to scroll through weekly to get to the rota a few weeks/months in advance. This is time consuming and hopefully they will develop a drop down calendar soon..? Thank you in advance!

Easy to use and implement. Simple to onboard and demo to users. Quick for administers to learn functions.

The banded pricing can mean if you are just one colleague into the higher pricing category then the price can be less cost effective

Works perfectly for all areas of our business. Team love the online cloud based rota and app. Love that all Rota’s for all departments are visable easily and hours calculated. It works well with PeopleHR and pulls through holiday and other areas for absence to manage our business and salary’s well.

None really that I can think of. Software is very easy to use and functionality works at very basic level or if you are wanting to use RotaCloud to maximise all its capabilities (which we certainly don’t) would be very easy too.

I like how it looks and how easy it is to use overall. I also like that it automatically calculates the weekly hours although I would love to have a feature that shows me the daily hour total when I am entering the staff shifts as they change everyday. I also love the reports and the availability/unavailability feature.

As mentioned above, the fact that it does not give me the day total hours, only the weekly ones.

Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!

It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).

Ease of use and functionality. Amazing support from customer services

There is nothing I can think of adding to this question.