Robin Reviews

Robin has the general best look and feel of all the apps we tried. Zoom, Teem, everything felt just emotionless, but Robin is really fun to use. The folks there really put an emphasis on user experience. Our coworkers are happy to use it because it doesn't feel like another stupid corporate software.
To optimize meeting room utilization, we enabled "abandoned meeting protection" - our users have to checkin, otherwise the room will be freed again. That's one of the best features in my opinion.

We have dozens of ipads to roll out some days, also in different offices - I was a bit disappointed that I couldn't configure robin on multiple individual ipads using MDM - or perhaps I haven't understood how.

In our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.

While our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Robin is basically the industry standard for conference room booking management. Users are familiar with the product and it is super user friendly. Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.

Robin still has a lot of open runway to refining the new features they are adding- it may not be as robust in these new areas as competitors. Thankfully however, they are keen to listen to their customers with regards to prioritizing these improvements.

Robin Powered is a great tool to help manage the chaos of an open work space and helps augment other technologies in meeting and collab spaces.

Key Features/Benefits

- Easy to understand pricing with lot so of great features at entry level.
- Ability to use Android tablets and Ipads.
- Great branding/customization to give it a unique look/feel for office space.
- Easy to understand and use from a booking perspective.

I have no real issues/cons with the product. It would be nice to have some more improved remote management to help troubleshoot issues. It would be great to see Robin continue to integrate with other applications.

I really like being able to walk up to a room and to be able to see if it is available and reserve the room for immediate usage without having to use a phone or laptop. Just push one button on the display and I can get right to work.

I also like that each room displays what devices and capacity each room has. This has saved me from booking the wrong room when I need a conference phone or projector.

I would like the ability to have multiple pictures of the room. Sometimes one pic cannot show all of the features of a room.

Robin Powered was easy to set up and works well. There are a lot of options for the tablet displays, including pictures of the room, color coding.

Nothing so far, the product does exactly what was advertised.

1. easy to see what rooms are available
2. easy to reserve room
3. easy to include colleagues
4. the reminders are helpful

1. losing my reservation when I forget to check-in
2. needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.

Easy sign in with Office 365, easy to implement for return to office, allocation of hotdesking, easy booking of rooms, and connection to website or room display devices (tablets) for meeting schedules.

Nothing much but wish for more visualization, and calendar feature to help book free time of colleagues schedules. Auto scheduling feature of next available free time of rooms and colleagues, and maybe extension to external people outside the O365 environment thru web based scheduling using HTML links.

management of shared meeting spaces in a large office. Integration with gmail for simple room reservations. Mobile App to quickly see what rooms are available right now.

difficult to integrate with older email systems; separate room reservation required from the meeting invitation. recurring meetings is still a beta feature. failing to check in for a meeting releases the room too quickly. Separated employees still have recurring meeting reservations tying up rooms.

Fast-growing, their solutions keep up with time, availability (99.9%)

Basic analytics (not flexible), the small ecosystem,

Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.

I've experienced no notable functions or features of Robin that I dislike.

Easy setup
Analytics
Clean interface
Friendly customer support
Additional features seem to be added often.

Chrome extension for Google calendar, logs out after awhile so makes using it a pain.
To get the most out of it, I'd need staff to login to the Robin website not ideal with my group of users.

Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.

The software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.

Immediate booking from iPad, room availability

Support works on US timezones only, features for COVID state are in the development yet

As an active user of meeting spaces in the office, having them organised and administered through Robin has been a delight. Previous room booking systems struggled from double-bookings and had a legacy feel to them - Robin on the other hand has a clean UI, some interesting analytics which are always engaging to check in on and is generally well integrated with the rest of the company e.g. contact info, admin etc.

As our organisation is quite large Robin can sometimes be a little slow to load and administer a room booking, however, the intuitive UI does in some part make up for that.

It is easy to use. Just a click or two to get what I want done.

The system has been upgraded and there is nothing I don't like with Robin

The best feature is that you can draw a map of the office and people can easily identify the diferent desks and book them.

That you can't book several days at the same time.

Overall, it's a very easy product to learn and use from a user perspective.

I sent a suggestion to their development team saying that there's one feature I'd find helpful that isn't an option. My company is using Robin to track our office activity and support social distancing because of COVID, so as an administrator, I'd like the option to receive an email when a space has been booked. Because I am not notified of bookings, I have to constantly log in throughout the day and check on our booking activity.

I can easily and quickly find which meeting rooms in our office are open and which features each space has. I can then book one immediately.

If I forget to check in when I get to the room, it will cancel out my reservation.

The overall efficiency. In short, the software is east to understand, customize, and use.

There is nothing I really don't like. I think having a more 3D image of the office would make the experience a little more enjoyable, but would obviously drive up the price, so that's not really worth it.

I like the convenience of the mobile app.

Ease of use. Easy to log into, add items and get assistance.

Needs more features. Floor plans could be higher quality.

Ease of setup and use. Excellent tech support.

Not the cheapest solution. Robin supports various third party room display tablets. I wish that their software would lock these tablets to just running the Robin app. Instead they rely on third part apps to handle this functionality which does not always work very well.

Ease of booking rooms in a shared co-working environment

I couldn't synchronize it with GSuite as I wasn't an administrator