Robin Reviews

In our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.

While our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.

Robin is basically the industry standard for conference room booking management. Users are familiar with the product and it is super user friendly. Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.

Robin still has a lot of open runway to refining the new features they are adding- it may not be as robust in these new areas as competitors. Thankfully however, they are keen to listen to their customers with regards to prioritizing these improvements.

Ease of setup and use. Excellent tech support.

Not the cheapest solution. Robin supports various third party room display tablets. I wish that their software would lock these tablets to just running the Robin app. Instead they rely on third part apps to handle this functionality which does not always work very well.

Its easy to use, and all of our staff have adopted it without issues. Their customer service is great!

there are some features that I feel could be added but arent, although they do listen to feedback. Some of the menus are crowded and designing maps isnt as intuitive as it could be.

The UI is particularly clean and generally enjoy using the product as a result, over typical legacy booking software. Have also used Room Display app and was generally well integrated with the main Robin software.

The search feature does the job but could be improved if it were semantic i.e. "room with 20 seats" instead of standard filtering.

Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.

I've experienced no notable functions or features of Robin that I dislike.

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Fast-growing, their solutions keep up with time, availability (99.9%)

Basic analytics (not flexible), the small ecosystem,

Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.

The software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.

The overall efficiency. In short, the software is east to understand, customize, and use.

There is nothing I really don't like. I think having a more 3D image of the office would make the experience a little more enjoyable, but would obviously drive up the price, so that's not really worth it.

Ease of use. Easy to log into, add items and get assistance.

Needs more features. Floor plans could be higher quality.

The ease of use and set up. We signed up for Robin due to the recent pandemic and the need for hoteled desks. Robin makes it super easy to block off desks and set up new meeting rooms or desks. There are a ton of features for you to recreate your office space and it is highly customizable. The team also finds it super user friendly when signing up for desks.

There are no cons I can think of at the moment

This is a systematic way for our team to book different conference rooms. Before this, people walked in on groups having a meeting frequently.

The customer support wasn't as helpful as I had hoped. Everyone I book a room it sends an email out from the person in our company that set the program up, so it looks like it's his meeting not mine and I'm not sure how to fix that.

This allows our office to easily book a conference room and know what is available without having to get up and check or walk in on someone in a meeting.

The customer service and linking to my calendar has never been stellar. Still not running as efficiently as I'd hope to be.

Office map containing meeting rooms availability

I can't book a room for an existing event on my calendar.

I like that I am able to see clearly which seats are available and d a reservation in less than 1 minute.

I think there could be some improvement regarding the look of the application. It sis user friendly but could be more gentle to the eye.

It's very quick to book a meeting, done in under a minute usually!

I don't have any con's with the Robin platform.

The ease of use when using Robin is the best part! We use it to book desks within our office due to the pandemic, and it has been a great asset.

Honestly, there's nothing that I dislike about using Robin - if there are integrations with other apps going forward that would be a great tool.

Robin Powered was easy to set up and works well. There are a lot of options for the tablet displays, including pictures of the room, color coding.

Nothing so far, the product does exactly what was advertised.

1. easy to see what rooms are available
2. easy to reserve room
3. easy to include colleagues
4. the reminders are helpful

1. losing my reservation when I forget to check-in
2. needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.

Robin Powered is a great tool to help manage the chaos of an open work space and helps augment other technologies in meeting and collab spaces.

Key Features/Benefits

- Easy to understand pricing with lot so of great features at entry level.
- Ability to use Android tablets and Ipads.
- Great branding/customization to give it a unique look/feel for office space.
- Easy to understand and use from a booking perspective.

I have no real issues/cons with the product. It would be nice to have some more improved remote management to help troubleshoot issues. It would be great to see Robin continue to integrate with other applications.

Easy sign in with Office 365, easy to implement for return to office, allocation of hotdesking, easy booking of rooms, and connection to website or room display devices (tablets) for meeting schedules.

Nothing much but wish for more visualization, and calendar feature to help book free time of colleagues schedules. Auto scheduling feature of next available free time of rooms and colleagues, and maybe extension to external people outside the O365 environment thru web based scheduling using HTML links.

Easy setup
Analytics
Clean interface
Friendly customer support
Additional features seem to be added often.

Chrome extension for Google calendar, logs out after awhile so makes using it a pain.
To get the most out of it, I'd need staff to login to the Robin website not ideal with my group of users.

It is easy to use. Just a click or two to get what I want done.

The system has been upgraded and there is nothing I don't like with Robin

The best feature is that you can draw a map of the office and people can easily identify the diferent desks and book them.

That you can't book several days at the same time.