Robin

4.7 (56)
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Conference Room Scheduling, Desk Booking, Maps and Analytics

Overall rating

4.7 /5
(56)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support Software
4.8/5

96%
recommended this app
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56 Reviews

Josiah
Josiah
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy, Fast, Efficient

Reviewed on 19/11/2020

Pros

Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.

Cons

I've experienced no notable functions or features of Robin that I dislike.

Carsten
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Scheduling Display Software there is

Reviewed on 19/08/2020

We just moved into new office and one of the main problems of our users is to find the new meeting...

We just moved into new office and one of the main problems of our users is to find the new meeting rooms. With robin ipads next to each conference room, they'll find it easier. Also, the maps feature is helping them a lot - we have displays in the hallway that show them their way.

Pros

Robin has the general best look and feel of all the apps we tried. Zoom, Teem, everything felt just emotionless, but Robin is really fun to use. The folks there really put an emphasis on user experience. Our coworkers are happy to use it because it doesn't feel like another stupid corporate software.
To optimize meeting room utilization, we enabled "abandoned meeting protection" - our users have to checkin, otherwise the room will be freed again. That's one of the best features in my opinion.

Cons

We have dozens of ipads to roll out some days, also in different offices - I was a bit disappointed that I couldn't configure robin on multiple individual ipads using MDM - or perhaps I haven't understood how.

Alternatives Considered

Teem

Reasons for Choosing Robin

The software was being maintained by a trainee and eventuelly abandoned. Also feature-wise totally not on par with Robin.

Reasons for Switching to Robin

Robin provided the best user experience. It's fun to use, so our colleagues use it.
Mari
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Satisfactory

Reviewed on 16/09/2020

Pros

I did not set the software up, I was only a use, but I believe it was easy to setup.

Cons

I definitely did not feel like this software was user friendly for scheduling meetings. I had to contact support a lot and sometimes they were not helpful or one issue led to another.

Americo
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Robin Check-In and Kiosks

Reviewed on 13/08/2020

Of of the biggest problems we solved with Robin was data-driven decisions when expanding existing...

Of of the biggest problems we solved with Robin was data-driven decisions when expanding existing spaces or building new ones. We used the data gathered from Robin to make informed decisions on how many rooms and what size to build to better serve our employees.

Pros

In our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.

Cons

While our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.

Ayush
Overall rating
  • Industry: Financial Services Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A perfect product in this Hybrid Environment Setup

Reviewed on 06/06/2023

Pros

Robin provided great functionality to make desk reservation and helps finding the designated seats for particular teams in office. It also gives a great projection on who all are going to be available to plan some in person catchups with the peers.

Cons

I liked the feature of Check-in but probably Robin options but people coming in different shift miss to mark the check-in on time and their seats usually get released .

Alternatives Considered

Condeco

Reasons for Switching to Robin

Robin was easy to integrate with our existing setup and pricing was better in comparison to Condeco.
Brian
Overall rating
  • Industry: Insurance Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Execellent Cloud based Room Reservation System

Reviewed on 26/08/2020

The overall experience we have with the Robin platform is fantastic. Support is quick and the team...

The overall experience we have with the Robin platform is fantastic. Support is quick and the team is available when you need them to be. Operation and reservations on the system are easy whether it be at the device or via the web page. Users have flexability of also using an App on their mobile device. Pretty useful when you have users coming and going.

With Covid, we are looking at options for hoteling users who may be coming into the office, so we may expand our platform, but we need to make sure it fits into a financial budget. I am pleased with the over 2+ years or more that we have been using the platform. It has caused significant improvement of reserving rooms/spaces with our offices.

Pros

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Cons

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Mohamed
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

It provides everything we need to customize the remote working environment to suit our needs.

Reviewed on 13/02/2023

Robin efficiently provided everything we needed to work remotely, as documenting working hours,...

Robin efficiently provided everything we needed to work remotely, as documenting working hours, sharing tasks with colleagues, and holding meetings became very smooth.

Pros

Robin is a flexible and easy-to-use application that allows us to transfer my real workplace into virtual reality and arrange it as I wish. There are many great tools that naturally enable me to accomplish all my daily duties. With Robin, I can easily submit a request to work remotely as well as document start and departure times accurately. It's great how Robin gives you the full details of the office, so we can see who's actually there, and the scheduling lets us know when the meeting room is available, so we can pick the right times to hold meetings.

Cons

Robin is easy to use in general, but sometimes it is not without some difficulties, especially when booking appointments, as I may not get a notification to confirm the reservation, which forces me to try again more than once until the reservation is confirmed.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

keep track of meeting locations

Reviewed on 19/04/2019

helpful for solving the problem of room availability in a corporate office with multiple shared...

helpful for solving the problem of room availability in a corporate office with multiple shared meeting spaces.

Pros

management of shared meeting spaces in a large office. Integration with gmail for simple room reservations. Mobile App to quickly see what rooms are available right now.

Cons

difficult to integrate with older email systems; separate room reservation required from the meeting invitation. recurring meetings is still a beta feature. failing to check in for a meeting releases the room too quickly. Separated employees still have recurring meeting reservations tying up rooms.

Nikolai
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Robin as good base for resolving your meeting room problems

Reviewed on 24/08/2020

We use it in the whole organization. Robin helps us to find a flexible and powerful solution for...

We use it in the whole organization. Robin helps us to find a flexible and powerful solution for room booking and management on the go. Releases time in our rooms deleting canceled meetings (ghost meetings protection) and show meeting room usage inside the company

Pros

Fast-growing, their solutions keep up with time, availability (99.9%)

Cons

Basic analytics (not flexible), the small ecosystem,

Shannen
Shannen
Overall rating
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple and clean but needs more intuitive interface

Reviewed on 02/09/2023

It does the job. But the fact meeting rooms need to be booked via another system suggests that...

It does the job. But the fact meeting rooms need to be booked via another system suggests that there can be some improvements to be made. I would also like to be able to favourite my desk at the home screen and book it in a single step.

Pros

Simple and clean design - I can see right away which desks are available.

Cons

It doesn't feel intuitive. It took me a while to find the 'book multiple days' option. And even that requires me to tap on every single day instead of selecting multiple days easily. We also don't use Robin to book meeting rooms because it's hard to see in a calendar view at what times exactly a room is available.

Colleen
Overall rating
  • Industry: Construction Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

System well used in office

Reviewed on 06/06/2023

Have had some issues with system constantly not being able to save changes to publish.

Have had some issues with system constantly not being able to save changes to publish.

Pros

At first I was sceptical as a new user but overtime have come to understand the capability of the program and it is a good tool for a project with a large turnover of staff.

Cons

I feel that being able to have separate colours for pods/desks would be helpful for when staff are looking for their team area to book.

Rachel
Rachel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Way easier to setup than I thought, great analytics for those data nerds.

Reviewed on 07/05/2018

The ability to quickly book rooms right outside of a conference room is great. Able to see what...

The ability to quickly book rooms right outside of a conference room is great. Able to see what rooms are available, for how long, and what ones are in use and by whom. I think it helps get the most out of our meeting spaces.

Pros

Easy setup
Analytics
Clean interface
Friendly customer support
Additional features seem to be added often.

Cons

Chrome extension for Google calendar, logs out after awhile so makes using it a pain.
To get the most out of it, I'd need staff to login to the Robin website not ideal with my group of users.

Aleah
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Team workspace made easy

Reviewed on 20/08/2024

Robin has been beneficial for our team when we all travel to the office and are wanting to find a...

Robin has been beneficial for our team when we all travel to the office and are wanting to find a space to all work together

Pros

Robin makes it easy for me and my team to book desks in advance when we all visit the office. We also can book a larger meeting room so that we can all arrive and work together when we do not want to work individually or need to have meetings.

Cons

I do not have anything negative to say about Robin

Paul
Paul
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Using Robin in the Professional Services world

Reviewed on 06/11/2023

Pros

We are a global firm that has offices in over 10 countries. So having a centralized app to book meeting rooms, office/desk space is crucial. Since remote work is a large part of our business now, coming into the office for a day or two we need access to open desks/offices for planning purposes. The user interface is nice and clean, easy to use.

Cons

I would say the name of the app doesn't really convey the purpose of what it does or the functionality.

Fred
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Product falls short due to price point.

Reviewed on 06/02/2023

Solved the problem of locating people and assets in our facilities.

Solved the problem of locating people and assets in our facilities.

Pros

The UI is well designed. Responsive, easy to use.

Cons

Importing floor plans is a real issue. In the event our facility underwent a renovation, you have to redo all the work you did in the first place. Re-assign desks and employee locations, etc.

Peddiraju
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Feedback on Robin

Reviewed on 15/06/2023

Happy to use Robin

Happy to use Robin

Pros

The ease of use the Robin from desktop or mobile app to reserve the desks . We use it to book desks within our all three office locations due to hybrid work model.

Cons

need an imrovement at desk reservations reports update time to time to find the list of employees who is booked the desks in advance.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Hoteling Software

Reviewed on 07/06/2023

Pros

Easy to integrate in our environment, great customer service, and receptive to feedback about improving the product and implementing new features based on that feedback.

Cons

Pricing could be more flexible such as opting out of certain features reduces the cost footprint

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Room and Resource Management at it's finest

Reviewed on 11/02/2020

Robin Powered has helped us provide structure to our hoteling and meeting/collab rooms across our 5...

Robin Powered has helped us provide structure to our hoteling and meeting/collab rooms across our 5 offices. It has helped saved time (and with it money) by providing the tools need to book and manage these shared spaces. No more headaches with dueling meeting requests and 'room squatters'!

Pros

Robin Powered is a great tool to help manage the chaos of an open work space and helps augment other technologies in meeting and collab spaces.

Key Features/Benefits

- Easy to understand pricing with lot so of great features at entry level.
- Ability to use Android tablets and Ipads.
- Great branding/customization to give it a unique look/feel for office space.
- Easy to understand and use from a booking perspective.

Cons

I have no real issues/cons with the product. It would be nice to have some more improved remote management to help troubleshoot issues. It would be great to see Robin continue to integrate with other applications.

Adam
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Customer Support, New Features

Reviewed on 17/08/2020

Recently, Robin helped us to ditch our old spreadsheets we used for keeping track of seating plans...

Recently, Robin helped us to ditch our old spreadsheets we used for keeping track of seating plans when we activated their desk booking/space management modules. We've also been using the space management module's planning feature to help with our post COVID return to the office plan, as it allows us to visualize physical distancing on our floorplans.

Pros

Robin is basically the industry standard for conference room booking management. Users are familiar with the product and it is super user friendly. Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.

Cons

Robin still has a lot of open runway to refining the new features they are adding- it may not be as robust in these new areas as competitors. Thankfully however, they are keen to listen to their customers with regards to prioritizing these improvements.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Robinpowered for the new normal

Reviewed on 20/11/2020

Easy to setup, Visualization is ready,

Easy to setup, Visualization is ready,

Pros

Easy sign in with Office 365, easy to implement for return to office, allocation of hotdesking, easy booking of rooms, and connection to website or room display devices (tablets) for meeting schedules.

Cons

Nothing much but wish for more visualization, and calendar feature to help book free time of colleagues schedules. Auto scheduling feature of next available free time of rooms and colleagues, and maybe extension to external people outside the O365 environment thru web based scheduling using HTML links.

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Perfect conference room display!

Reviewed on 19/11/2019

Robin has been great for reducing help desk calls too! People can see everything they need to know...

Robin has been great for reducing help desk calls too! People can see everything they need to know about the room right on the display!

Pros

I really like being able to walk up to a room and to be able to see if it is available and reserve the room for immediate usage without having to use a phone or laptop. Just push one button on the display and I can get right to work.

I also like that each room displays what devices and capacity each room has. This has saved me from booking the wrong room when I need a conference phone or projector.

Cons

I would like the ability to have multiple pictures of the room. Sometimes one pic cannot show all of the features of a room.

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great App for Room Scheduling

Reviewed on 01/10/2020

The few issues I have had have been quickly resolved, the support staff are very helpful and...

The few issues I have had have been quickly resolved, the support staff are very helpful and knowledgeable about their product.

Pros

Robin Powered was easy to set up and works well. There are a lot of options for the tablet displays, including pictures of the room, color coding.

Cons

Nothing so far, the product does exactly what was advertised.

Caya
Caya
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Innovative Desk Booking Software

Reviewed on 26/08/2022

Overall Robin has made office setups easier

Overall Robin has made office setups easier

Pros

Robin makes it easier to book meeting rooms and desks. No need to go through a whole lot of process just to get a seat at the office.

Cons

Features has room for improvement. Mapping system could be less confusing.

Susan
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Robin review

Reviewed on 20/11/2020

In our shared space with several start-up companies, Robin has been exceptional in helping us all...

In our shared space with several start-up companies, Robin has been exceptional in helping us all share the office spaces. Especially, now that we are dealing with pandemic related restrictions.

Pros

1. easy to see what rooms are available
2. easy to reserve room
3. easy to include colleagues
4. the reminders are helpful

Cons

1. losing my reservation when I forget to check-in
2. needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Does what it promises

Reviewed on 14/04/2019

Pros

Really easy to use, and therefore easy to get usage across the business. The app is especially straightforward and makes room booking a breeze - much easier than trying to do the same through Google Calendar.

Cons

No issues to report , though room usage may have to be a fairly large issue for your business to justify using it.