Thrive by Shopventory Reviews

We connect to Square and this system helps us know the Cost of Goods sold where Square lacks.

The software can be a little tricky to set up. Be sure to ask support if you have any questions before proceeding.

I like the cost averaging feature, first in/first out for products and being able to add freight costs to purchase orders. I also like all the notes you can add in.

You can make any adjustments in Shopify because Shopventory will override them. No barcode/scanning options on the Standard plan.

It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow.

It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system.

Thrive makes it easy to manage create and manage my inventory for our Shopify and our Clover POS. This software is simple and easy to use. Thrive saves me hours and hours of work.

Some features are only available for the higher tiered packages. Wish they were available al a carte for smaller companies that don't need the features of the higher plans.

Shopventory has done the following for my business- Solved issues with inventory that have plagued us for years. - Created accountability among my staff for who is making updates in the system- Given me valuable sales data to help keep more products in stock- Connected me with a level of customer service that I have not experienced before.

It doesn't work spectacularly with Woocommerce Product Bundles... but it still works a million times better than what we were using before.

Management of my inventory, I have 2 physical stores and I can integrate with Shopify.

I would like to have an option to synchronize with Shopify or not, after inserting a product into a system. But we don't have this option. It's automatically synchronized with Shopify. It's terrible.

I love how easy it is to transfer products between different stores.

Sometimes it can be slow to load. It's not too bad, but can be frustrating.

Allowing us to link our Shopify online store + our Clover physical stores has been a sanity saver! Being able to track the inventories movement from one location to the other is extremely helpful.

We would love to be able to link with our CommentSold app, but that's pretty minor.

The switch was easy to do. It lined up perfectly with her integration, and the support team was extremely helpful and knowledgeable.

The PO set up can use improvements like having an invoice add in instead of a PO system

Shopventory is defenily great at linking a great inventory with square or syncing between to platforms such as square and shopify or woocommerce or even clover. There definitely is a need for something like shopventory.

There are a few things I wish they had on the software but with the team working hard I feel like they will add more stuff. I would like to see a option where if you get the same product from multiple vendors that it tell you to get a product that is below par from the cheapest vendor first. This would save lots of time trying to figure out the cheapest place to find that product again. I feel like that is where computers are supposed to step in and save time which is money. It should also alert you if most of your vendors went down in price so you know that your company should probably lower price as well. Shopventory does have an where it will automatically guess when you will run out of a product which is really cool but is a little pricey. I imagine if the software works really well it would be worth it based on the size of your company.

Provides all the inventory management features you wished that Square provided (like a followable paper trail). Makes putting together transfers and orders a breeze. Great, quick customer service team when you have an issue. Constantly improving the system as well as adding features. Great way to tie together your WooCommerce / WordPress store with a physical location. Have been working on mobile apps like an inventory scanner app for smartphones.

The pricing tiers are the main issue. Once you go above 3 integrations (locations, so for example, 2 stores and a website) you have to go to their 10 location tier, which is over double the price. You can't add a pop-up or anything like that.

User access controls have been improved greatly, but are still less customizable than I would wish. Because the development team is small, they sometimes introduce bugs into the system that will mess up your inventory, but the customer service team is great and will fix it for you pronto.

We needed software that could integrate with Square and offer purchase order tracking, cost of goods sold, vendor info, and beyond. Shopventory provides that. It's intuitive and has GREAT customer service.

There isn't a way to track customer special orders. I would have liked to be able to input more info on the item screen like vendor item number and case packs.

I like that we can see lot costs & when we bought them.

I really hate that there isn't a a way to firewall on other stores so that any changes you make are for the store that you are logged into. I don't like the amount of clicks it takes to make a purchase order. I don't like that you can't change the retail on a product on the purchase order screen.

Great resource to sort and start inventory for a smaller business. Incredibly supportive staff with growing solutions!

Just not robust enough for my growing business - we have hundreds of thousands of SKUs within the retail specialty footwear business and need a true POS/Inventory system to be one in the same.

I like how easy it is to maneuver through options. The ability to change or update product on the fly by single items or in bulk. If you have a question, the ability to chat with someone is FAST and informative, with videos and snapshots to help understand complex issues or tasks.

I would say that the one thing that I would mention, is that before anyone updates, imports or exports their inventory, they should make sure that everything is updated first in the user system through Variants. Also that Shopventory is the main hub and the subsidiaries are your In-Store kiosk and Shopify. [SENSITIVE CONTENT HIDDEN] at Shopventory made sure to educate me on this, considering I was taking over a project already started. Shopventory has no cons, just would suggest a heads up at the beginning like [SENSITIVE CONTENT HIDDEN] did for me.

My manager set this up for my shop. so it is easy for me to follow

When they make updates sometimes i get lost trying to find how to do functions. Mostly I have to call my manager to walk me through it as she uses for the shop continuously