EngageBay Reviews

Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.

There is nothing to add here but the form has to have 40 characters!

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

It is fast and simple to use.
We live in deals and task most of the time and it gives you all you need.
Support is amazing. I have even made product change suggestions and some were implemented in a few days. That is amazing.

We wish we could easily change the sort order of the deals when in tablet mode to the order we want (custom order). Sometime we want to just call a selected few clients in a day and it would be nice to just show them or put them at the top of the list. A small con but still a con.

Features rich with ease of use at it's core for a fraction of the price of it's big competitors. After a long frustrating search for a suitable CRM I couldn't be happier with Engage Bay and it's wealth of features.

A few weeks into the free trial, No cons that I can see yet.

Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).

It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).

Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.

I like that I can streamline and automate repetitive tasks and processes which saves time and effort. Love the integration with WordPress and the other apps that can be integrated. I use the CRM, Marketing Automation, Workflow Automation, Appointment/Calendar Management.

I believe the Landing Page builder is not of the quality that is required and needs some work, particularly around ease of use and responsive design. It works - but could be a lot better
I also think the same about the Newsletter design.
Would love to have a Quiz feature or more complex form capability.

Engagebay is easy to use and the support team is always available. Thanks for creating this

The basic version is super-powered. No complaints but some limitations are pushing to Growth plan.

To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.

Reps help me to achieve what I need with the best support that can't I imagine before.

What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.

Automation on Email Marketing need more improvement.

Most important features for my business are the intuitive click-and-create automations, which eliminate the need for a small sales management team.

I love everything about this product, especially the online chat team and dedicated support staff. But my IT guru friend has complained about some unfriendly API integrations in the back end.

As a strong email marketing and automation tool, Engagebay provides to create simple HTML emails, nurture campaigns and scoring programs that provide your sales team with better overall leads. Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.

Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.

The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.

When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.

The UI/UX provide a seamless experience. And even though I was lazy to read the tutorials at times, chat support is there for me, always helpful and instant.

Props to Reps for all his help.

Nothing to complain about. Even if there was, the company's attitude is as such that they will be improving all the time and respond positively to feedback.

Engagabay had lots of features to help our sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign.

Good support for the Customer as well.

Its has all the feature that we wanted to.

--> Ease of use

--> Loads of options

--> Promptness of Customer support team

The filter/ search options to find particular contact could have been better

It is free and easy to use.
Integration

Need option for national language.
Fulfill all startup features for CRM.

It is a great tool to keep my opportunities, clients, companies in one place and to follow up on my sales process. It is very easy to make marketing emails from this platform!

Not yet identified. I worked for more than six months with the tool and all is ok up to now.

Easy to use for beginners also. I have the hand on experience on some other platform but happy to use engage bay.

Very fewer options in templates where we can drag and drop.

This product is just like hubspot i cannot believe the price, so far i've used it for 2 weeks and those guys have added 2 features more.

no cons so far, i'm super happy with it!!

It does all that I require for marketing, track sales leads, develop landing pages, and forms

The number of templates are still limited

I like the fact that managing my marketing campaigns is really easy with it.

I don't like that there aren't many templates.

It covers everything a small business sales/marketing team needs.

So many features that I could easily get lost . Average looking email templates.

EngageBay is all in one CRM and marketing communication platform which helped a lot on the communication end for us . All the business functions are available under one roof! No need to switch between platforms! That's the best part!

It was a pretty helpful! No con as such.

Clearness that is making me really easy to follow and trade

New cryptocurrencies and a lot of futures,promo codes

The software is nice to use some features are pretty self-explanatory, but there are some features that are missing maybe adding like a module based system where you are able to create and customize modules to your liking, which our previous CRM system was able to do wish there was a function like so.

Some features are missing, or are under development but the current ones available are fine for now but as the industry grows your CRM should be able to adapt otherwise it's not good

EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.

As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.