Mixmax

4.6 (235)
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Email communication & sales productivity application

Overall rating

4.6 /5
(235)
Value for Money
4.3/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

94%
recommended this app
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235 Reviews

Mike
Mike
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Take your E-mail to the MAX! (MixMax Review)

Reviewed on 13/11/2018

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share...

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

Pros

I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

Cons

Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

Khadesha
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Helps Accelerate Revenue

Reviewed on 10/02/2023

Pros

Mixmax has helped me and my Partners move faster daily, which in turn has accelerated revenue. We use email tracking and sequences the most. I love the stats under "Insights." It helps to switch gears and do AB testing when sending out marketing material/information.

Cons

We would love it if it integrated with more systems.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Worst piece of software I had to use, ever

Reviewed on 10/01/2019

The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've...

The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've already used a bunch of other sales automation tools. This one is among the cheapest and the quality of software perfectly shows that.

Pros

I can hardly say anything good about it, but if we would have to put bugs, technical issues, lack of support and any other issues related to this product, I'd say it has a lot of great features that you can't use because everything is broken, literally.

Cons

It's broken. Half of the functionality is not even there. You want to make changes to your campaign that is active? You can't, because the settings you make, do not take in the effect. You wan't to check your bounce rates of that campaign? You can't, because it is not able to understand if the domain of the email service works or not. I could write an essay of problems that occured in less than 2 months with this tool.

Response from Mixmax

Sorry that you had a bad experience with Mixmax. Please email me to see if we can resolve your issues.

Kana
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MixMax is awesome for anyone who has to email clients, students, partners...anyone!

Reviewed on 20/02/2023

I have saved so much time and it's made my communications a lot more efficient!

I have saved so much time and it's made my communications a lot more efficient!

Pros

I love how much time MixMax saves me with templates and sequences!

Cons

I wish MixMax was usable with other emails.

Kayla
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I'm an advocate for Mixmax!

Reviewed on 10/02/2023

Pros

Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.

Cons

Nothing really. Like I said, I love it - and with every feature added, I love the product even more.

Chris
Overall rating
  • Industry: Human Resources Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Worth every penny

Reviewed on 13/02/2023

Pros

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

Cons

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

Rabia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Mixmax for all your email management, monitoring, and campaigns

Reviewed on 10/02/2023

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

Pros

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Cons

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

Marcos
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

What would I do without it

Reviewed on 10/02/2023

Experience is ok. The search could function better. I have to attempt different versions of what...

Experience is ok. The search could function better. I have to attempt different versions of what I'm trying to search in the search bar to get the results I'm looking for.

Pros

Too many features to mention. I love how I'm able to quickly set reminders for follow-ups. The delay sends feature showing the best time for engagement is useful too.

Cons

Not necessarily to do with the software

Mark
Overall rating
  • Industry: Executive Office
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

MixMax used with Gmail and Pipedrive

Reviewed on 16/02/2023

Seeing if emails were read to know when to follow up.

Seeing if emails were read to know when to follow up.

Pros

Templates were very handy and expedited follow-up emails. Did not use campaigns.

Cons

Outlook and other email programs display the email. The recipient does have to click on the email to read it and thus you cannot tell the email has been read,

Kathryn
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Mixmax is the answer!

Reviewed on 13/02/2023

Pros

Mixmax provides much-needed realtime visibility on communications analytics. It has benefited our team by giving us back up and confirmation that otherwise we would not have. The demo call went great and was filled with helpful tips and tricks. You'll feel like a pro in no time.

Cons

I would have used the Sequences feature, however, I found it to be a little cumbersome to configure.

Rajan
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy and convenient setup

Reviewed on 16/02/2023

Pros

Mixmax is easy to set up and implement. Our team uses it to use pre-built templates so we don't have to write identical copies for numerous clients. Also, the schedule a meeting feature is super helpful and we don't use any other tool for scheduling meetings.

Cons

Honestly, none. The tool is very straightforward with the offerings and user experience.

Jennifer
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Mixmax helps me to gain time and be more proactive!

Reviewed on 20/02/2023

Pros

Thanks to Mixmax I gained a lot of time and I could measure the content of my emails.

Cons

The design of the sofware could be improved.

Claire
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great for the most part

Reviewed on 10/02/2023

It's been great for the most part!

It's been great for the most part!

Pros

I love tracking emails, side chatting with others without cc'ing, templates, however, it can be finicky sometimes and will not load.

Cons

When it doesn't load, it's hard to track.

Garrett
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Mixmax is good

Reviewed on 10/02/2023

Pros

Tracking clicks, opens; templates; ease of use

Cons

Not mobile friendly. Please make a mobile version.

Has
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

MixMax really helps

Reviewed on 16/02/2023

I love it and use it daily.

I love it and use it daily.

Pros

If your work is connected with emailing and further follow-ups, MixMax is what you need.

Cons

The mark that the email is sent via MixMax is kind of annoying.

Ed
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

track emails with ease

Reviewed on 15/02/2023

Great experience

Great experience

Pros

Love mixmax. I have canned templates for all Stages of our process. Easy to select and track

Cons

So much to learn. Packed with features makes it hard to learn

Celine
Overall rating
  • Industry: Human Resources Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for email management

Reviewed on 10/02/2023

Pros

I like how you can create templates to send emails instead of having to type out everything everytime.

Cons

There are a lot of options going on and it was hard to find where I can edit my signature.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great tool for systemizing outbound sales process

Reviewed on 06/10/2020

It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the...

It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.

Pros

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Cons

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

Megan
Megan
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Every High Achiever Needs Mixmax

Reviewed on 26/11/2018

Any pro who starts the day with email deserves Mixmax!

Any pro who starts the day with email deserves Mixmax!

Pros

I love Mixmax because it complements all of the things I'm already doing with email, marketing, sales and scheduling apps. Mixmax supercharges my GMail inbox as an extension of my most used apps, like Salesforce, and makes it easy to see how I'm performing. Recipients of my Mixmax-powered emails are A LOT more likely to interact with my content, polls and scheduler than on other similar providers. I'm a free agent expert and work with a LOT of companies. I only wish more of my colleagues used Mixmax so we could implement some of the workflows in more situations.

Cons

Honestly, the only thing I've encountered about Mixmax is that not enough people are using it yet. My projects usually have digital transformation as a key driver, but my SME partners aren't yet using it. It's hard to imagine email without Mixmax. Every digital pro with a customer- or client-facing email workflow should get it!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Amazing tool to manage email outreach campaigns

Reviewed on 02/12/2022

Pros

The sequences feature is a the best email outreach workflow that I've used so far.

Cons

Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.

Jorge
Jorge
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Great concept just tons of bugs

Reviewed on 22/12/2017

Pros

I really liked how you could create a cadence for your clients. Also that you were able to create different templates. I also liked the ability to read receipts right from our inbox. I also liked how it would add attachments. It made it so you could attach more documents in your inbox and also made them "links". Meaning- if someone downloaded the PDF you could see which PDF they downloaded.
Tons of value.

Cons

The only issue I had with this software was of how often it was down. It seemed like every month it had issues. This was a huge issue because all our email templates were stored in the system.
After a year and half of use, I switched providers. Though I miss a lot of the functions that Mix Max had it wasn't very reliable.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Free Version Helpful, But With Issues

Reviewed on 09/01/2019

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying...

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying over time.

Pros

I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.

Cons

When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.

Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.

Francis
Francis
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Upgrade your e mail

Reviewed on 28/02/2019

With MixMax I am able to be more effective and automate my e mail to increase productivity and...

With MixMax I am able to be more effective and automate my e mail to increase productivity and boost sales. I strongly recommend it!

Pros

MixMax is the best. I highly recommend it to everyone. Basically, it will make your e mails process more efficient. You can make your available free times for a call, due to Google calendar integrations. Also, it will check your grammar, spelling, remind you to follow up on lost e mails

It is basically a productivity machine.

Cons

You need to pay for the full version, but the free version provides all the basic functionalities.

The only con would be that reminders on un replied mails spam your inbox. Notifications could be improved there.

JP.
JP.
Overall rating
  • Industry: Graphic Design Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to integrate with Gsuite

Reviewed on 12/04/2019

It's been a great experience since day 1.
I am particularly using the templates feature of the free...

It's been a great experience since day 1.
I am particularly using the templates feature of the free version which optimizes my day like a champ.
I get instant notifications when people open my emails and I can easily keep track of the lead.
I highly recommend this tool!

Pros

This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.

Cons

The way they attach attachments on emails.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Best tool for email sequences!

Reviewed on 10/11/2021

Pros

It's easy to setup email sequences and options that Mixmax offer such as meeting scheduling tool is really making the life easy.

Cons

Rules & automation features are a bit complex and hard to setup.