Treatwell Reviews

How it is easier to book as a costumers and a salon .I no need to get worried about to be a good on internet as it help as English isn’t my first language

I think they could show more often market it more

It's very user friendly - functionality for both salon and customer are idiot proof

limited functionality/ restricted when integrating the booking widget into our website . Not possible to ingrate it with another booking system

The ease of use. Even with having multiple stores the software is speedy and easy to jump from one store to another. I love the inbuilt marketing features too and prompts to maximise effectiveness!

The small print on treatments is rather small. It would be great to have a section to make edits or notices to clients

Ease of use
Sends customer reminders via text

Difficult for customers to pay via treatwell if already booked via pay at salon.
I wish it had a pay at salon option where they can pay via card

Treatwell booking system is amazing. You can check your clients history, rebook them, sending your campaigns and lots of other functions. Web chat is always avilable when you need a quick response. The good thing you can approach online calendar anywhere in the world and see what's going on in your venue.

Treat the returning customers as a repeat customers even If they don't turn up within a year

Very easy to use and understand. The dash board is very easy to use and has great features

I find creating the treatment menu difficult and time consuming

Fantastic systems for Internet & Phone apps So easy to read and make adjustments to appointments if any customer //client which to reschedule if necessary .

High quality software. Software for ease of use

I do not think there is at present any hick cup with the existing and new software. I am sure there will be additions and perhaps they may not be as useful as it is now.

Some of Treatwell clients change their details and this is very hard to recognise that they are customers who have used our services and are not new.

Easy booking system. Great platform to gain customer satisfaction.

High percentage on first client booking. Monthly fee. Don’t have package or treatment course options

Very easy to use and access. Can use so many features in one place, if I need to contact a client or Treatwell staff it’s quick and simple. Can also send out e-blasts and manage my schedule any time I need to

Sometimes it’s not easy to find a precise time when using the app on a mobile.

Easy to use, easy to keep track of appointments

Always crashes when wanting to reschedule appointments

Easy to use
Great stock take
Good report system

Sometimes freezes
Errors sometime appear in the screen

That it is simple and easy to use

Convenient not complicated and easy to add new staff members in and get using the system
We love it

I don’t have any concerns about the software I have never had a problem

Easy to use, easy for clients to make bookings

There is nothing I do not like about treatwell

Helped me build my Own Business as a professional Hairdresser

I don’t have much to say I like it all, they are amazing

It’s easy to use as an appointment book.

It’s difficult to add any changes that need to be updated.

Easy to use and bring a lot of customers to the salon

Commission for introducing new customer

easy to use, full of useful functions, I have my business in my palm,

all perfect really just when I switched from WiFi to 4 G it asking me to log in again,

Booking organising. Customers satisfaction.

All.good .very professionally dealing with client.

Easy for me to access anywhere all notifications on my phone. All data securely stored.

Sometimes when adding a service can be little time consuming have to add next service for the same person on each booking if booking more than one treatment.