
QuickBooks Desktop Enterprise
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19919 Reviews

- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fast, Simple to use, Easy to Integrate, Support is light, and price is a touch higher than...
Reviewed on 26/07/2020
Overall, I have no intention of leaving QuickBooks.
Pros
QuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.
Cons
The price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole.
The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.
Reasons for Choosing QuickBooks Desktop Enterprise
Excel even with automations doesn't cut the mustard as an accounting solution.Reasons for Switching to QuickBooks Desktop Enterprise
Reputation was the primary reason. Secondary to that, it is well known in the industry and integrates with other related solutions.Response from Intuit
Hey, William. Thanks for being such a loyal member of the QuickBooks family. We appreciate all the kind words you have to say about our product. Aside from phone and chat support, you can also go to the Community for assistance (https://community.intuit.com/). Once there, you can communicate with other users as well as our experts. All the best in your business endeavors.
Caitlyn, The QuickBooks Team

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Accounting software your clients will trust
Reviewed on 15/01/2023
Although it was little hefty cost-wise for what we were wanting to spend, Quickbooks Desktop Enterprise is one most robust accounting software options on the market. The effortless, trustworthy client-end integrations and the helpful customer support make this account software a worthwhile addition to any contractor's toolbox.
Pros
Quickbooks Desktop Enterprise provided visibility and reliability to our financials that enabled our company to make the best decisions in the shortest amount of time. The Advanced Reporting features were our favorite with this software, especially the estimates vs actual and "work in progress" reports. It's also been a really easy and efficient way to manage client payment because it provides email templates pre-drafted for each project with a link for the client to just "click and pay". Eliminating the need for third party emails, even something as simple as gmail or yahoo, in a professional and timely manner that the clients trust was also one of our favorite aspects.
Cons
The software wasn't difficult to use but it was a little "cumbersome" looking initially and while the dashboard helped organizing our needs up front somewhat, it still wasn't quite as seamless of an integration as we were hoping for.
Reasons for Switching to QuickBooks Desktop Enterprise
Quickbooks has the brand recognition and "industry standard" knowledge and reliability with more room to scale and grow with our company, however, the Wave user interface is much easier to navigate and their price point was ultimately the best option.- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
QuickBooks Desktop Enterprise: A Reliable Solution for Efficient Business Financial Management
Reviewed on 22/03/2023
Pros
I appreciate QuickBooks Desktop Enterprise's ability to provide a comprehensive view of my business's financial health. Its advanced reporting features and customizable dashboards enable me to quickly analyze critical financial data. Additionally, its scalability has made it a valuable tool for managing multiple users and locations. Overall, QuickBooks Desktop Enterprise has been an essential and efficient solution for my business's financial management.
Cons
I find the initial setup process and limited customer support options of QuickBooks Desktop Enterprise frustrating. Additionally, the software's high price can be a barrier for small businesses or startups with limited budgets.

- Used for 1-5 months
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- Ease of Use
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Please don't buy this. It's really, really bad.
Reviewed on 19/12/2017
Cons
The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores.
This software has been a complete nightmare for me, and if you try to call for support you better speak Hindi, otherwise, you're screwed. You don't get a native English speaker on the phone until about the third level of support. An average for me has been a half hour of hold time, plus 20 minutes per level of support, with 10 minute hold times between each "support professional". So generally, it takes an hour and a half of dealing with low-level employees with questionable language skills, asking you the dumbest questions you can imagine before you get someone who can understand what your problem is. I have to do this at least once a month.
If you watch it like a hawk; and by that I mean you check you do a physical inventory count and check your items weekly, and you double check every store exchange, it can work.
This is probably the worst point of sale software on the planet. I've been fighting it for three years, and I'm happy to say I've dumped it for something much better.
The inventory management is not good. It deletes items on its own. It changes the quantity of stock for no particular reason. It loses transactions. It generates duplicate items and prices them at $0, so if your employees aren't paying attention they give stuff away for free. It is impossible to keep an accurate inventory unless you do a physical count about once every two weeks.
Sometimes it simply loses data. For example, in 2014, it lost all records of the sales, inventory receiving and employee hours for February, March, and April. It was really a true joy to sit down and try to explain that to the IRS.
The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Accounting Solution: QuickBooks Desktop Enterprise Review
Reviewed on 15/01/2023
Overall, QuickBooks Desktop Enterprise is a powerful and comprehensive accounting solution that offers a wide range of features to help businesses manage their finances effectively. While it can be quite expensive, the software is well-suited for businesses with complex financial needs.
Pros
QuickBooks Desktop Enterprise is a robust and comprehensive accounting software that offers a wide range of features to help businesses manage their finances effectively. It has a user-friendly interface that makes it easy to navigate, and the software is highly customizable, which allows users to tailor it to their specific needs. Additionally, the software is well-suited for businesses with complex financial needs, such as inventory management and job costing.
Cons
One downside to QuickBooks Desktop Enterprise is that it can be quite expensive for small businesses, especially when compared to other accounting software options on the market. Additionally, the software does not have a cloud-based option, which can be a limitation for businesses that need to access their financial information remotely.
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
QuickBooks
Reviewed on 20/03/2023
Overall, QuickBooks Desktop Enterprise is a powerful accounting software that offers advanced features, scalability, customization, and security. These features make it a popular choice for medium to large businesses.
Pros
QuickBooks Desktop Enterprise offers advanced features such as advanced inventory management, customizable reporting, job costing, and multi-user access, among others. These features make it a powerful tool for managing complex financial transactions and processes.
Cons
QuickBooks Desktop Enterprise can be complex and challenging to use, particularly for businesses that are not familiar with accounting software. It may take some time to learn how to use all of the features and customize the software to meet specific business needs.
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
The best in other.
Reviewed on 22/03/2023
Pros
Easy to use and similar interface. Presents all functions that I used as specialist.
Cons
I don't find the function that don't like me.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
QB desktop
Reviewed on 10/03/2023
Pros
I love having QB desktop. It is so helpful. Making day to to day things easy. especailly having payroll a part of it. Gives me peace of mind.
Cons
The learning curve is a little hard and not always easy.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reggie Lowery Jr's great interview of Quickbooks Enterprise
Reviewed on 30/01/2023
It has been a wonderful, wonderful experience.
Pros
How it is to learn. It's very user friendly.
Cons
I like everything about it no complaints.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My experience
Reviewed on 05/02/2023
Pros
The software is known for its ease of use, strong financial reporting capabilities, and integrated payroll functionality. It's also customizable with a variety of add-ons, making it a versatile solution for any business. Overall, QuickBooks Desktop Enterprise is a solid choice for businesses looking for a comprehensive accounting solution.
Cons
i cannot see any problem with this software
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
QuickBooks is Quick and Easy! (I would definitely recommend it!)
Reviewed on 14/06/2022
This has been a game-changer is organizing my receipts!
Pros
I use QuickBooks for my two self-employed businesses and really love it. The first thing that I really like about QuickBooks is that it integrates with other softwares that I use. It is a part of the Intuit suite of softwares including Mint and TurboTax, and it also works with Square. The software has a user-friendly interface. I like that you can upload pictures of your receipts and attach them to each expense. No more worrying about your paper receipts fading or being misplaced. PRICELESS!! They also have a mileage tracker, which is super helpful. Of course, you can run important reports like Profit & Loss and your Balance Sheet. Quickbooks has also gotten into banking, and you can set up an envelope system for your business expenses. They offer several price points that are not that expensive. I would definitely recommend this software.
Cons
The hardest part about Quickbooks is just getting into the habit of reconciling your books. I do this myself, but you can hire a book-keeper to do it for you. They have a list of local Quickbook savvy bookkeepers in your area.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Happy with this software.
Reviewed on 09/04/2020
Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.
Pros
You can make so many different reports and is very easy to use. Once you learn one area of the software, the others on based on the same format.
Cons
Off hand the only feature I would suggest is in the vendor information for General Ledger Accounts, I personal would like 10 lines to disperse my bills. Payroll needs separate taxes and net, etc. As of right now you can only put in 3 lines.
Response from Intuit
Thank you for the review, Donna. It's comforting to know that QuickBooks offers the reporting you're looking for. We're constantly trying to improve this area of the product as we want to ensure all of the reporting methods needed are available. We've taken note of your feature suggestion and will be providing this to the product development team. Wishing you continued success and happiness with the product! -Hannah, The QuickBooks Team.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software-will continue using
Reviewed on 30/01/2022
This software keeps track of everything our company needs incl all AR, AP, payroll and tax transactions and accruals.
Pros
Many features available making it an integral part of our day to day operations. Processing payroll is easy and tax accrual function and e-file makes it so simple and easy to match to federal and state calculations. Reporting features are very good. We have 100’s of customers and vendors and the tracking of availability of transactions is superb. We also use their remote hosting service for work from home employees and have never had an issue with maintaining connections and to the minute updated information.
Cons
The only things I could recommend for improvement is the ability to have detailed customizable reporting for employee and payroll functions. Customer service is iffy-most are nice but some are not very knowledgeable and it can take quite a long time to resolve what seems to be a simple issue. Currently found that the annual renewal fee charged was $500 more than what was quoted by two of their reps so am looking at having to attempt to get a refund for the overcharge.
Reasons for Switching to QuickBooks Desktop Enterprise
Best pricing for the software function- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quickly impressive!
Reviewed on 04/12/2021
To summarise its an incredibly attractive & useful product, both for sole traders and Limited companies. It's great value for money and can save a huge amount of time and headaches.
This is particularly evident when you consider it as an interest in something that will without a doubt save you time, and may even lessen or cut your bookkeeper expenses totally.
In view of that, I've have no problems in suggesting Quickbooks. Start with the 30-day trial to completely evaluate whether or not it meets your specific needs.
Pros
First and foremost, keep in mind that this is a product with a long history. The parent organization, Intuit has been creating expense and bookkeeping programming beginning around 1983.
They are a US organization however adjusted Quickbooks for the UK market and duty framework in 2014.
Quickbooks is one of the main bookkeeping programming arrangements with more than 624,000 endorsers in 2014 (a figure liable to have risen). Once more, that simply adds to the entire trust and security component.
The greatest benefit of utilizing Quickbooks is the time and stress it will save you. When you're fully operational you'll see how effectively you can keep all of your bookkeeping records forward-thinking. It truly turns into a breeze.
Also the biggest advantage is that you're no longer shackled to your desk! saving your opportunity to develop your business. All of that for only a couple of pounds a month implies it truly is an easy decision and one of the best choices you'll make when maintaining a business.
Cons
Nothing is perfect and to guarantee a decent Quickbooks review it's vital that you're aware of the disadvantages too.
Right off the bat, similar to any product, it's somewhat flawed. There are some reviews on Trustpilot surveys of individuals encountering technical issues. Regardless of whether that is with connecting bank accounts or individuals simply doing something wrong. However it's frustrating when such things happen.
However, to alleviate that, Quickbooks do have a pretty responsive tech support team. There are a huge number of surveys that describe the supportiveness and persistence of the Quickbooks customer service team. So it's reassuring to know that should you encounter a problem, they'll assist you with tackling it rapidly.
The other negative worth focusing on is that with any product there is an expectation to absorb information. You'll have to invest some time figuring out how to take full advantage of its capabilities. Fortunately, Quickbooks make it relative easy with instinctive plan and design and a lot of tutorials and help material.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Quickbooks pro online could use some additional functionality
Reviewed on 26/01/2017
The damn government laws seem to change faster than the software can and I wish Quickbooks could too. Having used Quickbooks since 2000, been with this platform. Lately the 1099 income I use to receive has changed to w-2. Accounting wise this is a real pain because I invoice at one rate, then have to adjust the amount to receive to match the taxes and don't seem to have a way to just set this up to be more automatically. PLEASE FIX THIS. My other issue with the software is the growing complexity making it easy to do something incorrect, then have to waste alot of time either with Customer Service or just in the software making corrections. I do love the emailing of invoices and the ability to include related documents for customers, plus with the ability to tell if customers actually received and opened the bill. I perform quite a few product demonstrations, for different clients and brands, to send a copy of the demo report with the bill "helps" customers know what they are paying. I use Google Drive for photos and docs related to this work, I wish QB could allow me to attach stuff from Google Drive, rather having to download to my desktop, then attach.
The above pressure points need to be addressed soon, because the cost is just a bit much considering how much time I waste dealing with it. If quickbooks does have a solution or other product, which would work better, then you need to have your tech support people better aware of the software solutions offered.
Pros
it works, and most other software will also work with it, e.g. my bank, some google programs, etc. I know that Intuit is not going away, I just hope that they continue to update the software to keep pace with my business.
Cons
Quickbooks seems to play catch up with the changes for business. They do make changes, but it seems to be just a little slow for what I really need. For instance, my 1099 income is now W-2, even though it is part time or project based. Tracking the taxes related to this is a royal pain in the butt.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 05/12/2016
I just received this product, and I am furious for two reasons. 1) The outside of the package said that I had to scratch off a label to reveal the license number. My fingernail was not taking it off easily, so I continued to work at it, trying to peel it off. I finally was able to gently scratch off and reveal some of the numbers, but whatever adhesive they used on the label TOOK THE REST OF LICENSE NUMBER OFF WITH IT. You can't install it without a license number, so this rendered the disk unusable. Is it really necessary to make someone have to go through that? All they had to do was insert a regular scratch off surface on the package or inside the package, and there would be no compromise of security. This is just incompetent package design, period.
2) It gets worse!! After going through Phone Menu Hell trying to get a live Customer Service person (outsourced overseas) to speak to me, I was informed that this product will not upgrade my old data files from QB 2011 because Quickbooks only supports upgrades within 18 months after the old product is replaced with the next version. Assuming that is true....the ad presentation MUST MAKE THIS PLAIN AND CLEAR UP FRONT!!! I have looked and looked again, and NOWHERE does it say that this will not update old files. If it did say that, then I would not have bought this product, which obviously is of no use. According to QB Customer Service, I can have THEM install the program for $299 and they will convert the files. Now instead, I have wasted incredible amounts of time on a product that I cannot use...and now have to work out how to be refunded.
So this is not so much a review of the software itself, but rather a warning to others who are upgrading from anything older then QB Pro 2014 that you may have a lot of difficulty retrieving your product code and you may not be able to convert your existing files to work with the new program. DO YOUR RESEARCH BEFORE YOU BUY!!! ]
Pros
Ease of use and able to get all my financial documents in order
Cons
Getting to reveal the install code is hard be careful when scratching off not to take numbers with it

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Okay for what it does, unfortunately so many bugs in QuickBooks Online...
Reviewed on 19/03/2020
As I said, it's such a powerful platform of services and tools that it's hard not to give this software a decent rating, but the price increases and bugginess are just a big frustration. If they could get at least one of those two fixed, I would be a much happier user.
Pros
The software really is powerful and for what it claims to do, it does the technical things quite well. From importing our banking, credit card and payroll transactions to sending out invoices, those usually happen quite seamlessly. And for an integrated solutions, we also use their payment processing service so that customers can pay invoices in one click as well as their payroll service, it's hard to find a package that does everything like this.
Cons
Unfortunately, the QuickBooks Online software is horribly buggy. Whether we're using it in a browser (we've tried them all) or using their 'native program' which is just their own browser window dressed up and dumbed down a bit, the number of times we get errors vs. the software doing what we want it to is staggering. I find that it's not even worth leaving the program open, because I almost always have to restart it to get it to actually load the screen I want nearly every time. It's so frustrating because it never seems to get any better. On top of that, they always seem to be raising the price and now that we're so locked in, we don't have much of a choice but to stay.
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
I have used QuickBooks for years but I don't use the payroll portion of it.
Reviewed on 01/08/2018
Pros
The best thing about QuickBooks is the speed and ease with which you can reconcile your bank statements. Assuming you keep up to date on entering your checks (and I know that's a big assumption) you can zip thru a bank statement in a matter of minutes. That part of QuickBooks I give 5 giant shiny stars! It's also very easy to categorize your income and expenses. I then use their income and expense reports to complete my corporate tax return each year. Finally, it's fast and easy to enter both income and expenses. The basics are great, but it's not all roses.
Cons
I've got several gripes in the "Cons" department. First, QuickBooks updates a lot! And sometimes you need to pay for those updates because some feature you had in your previous version doesn't work with the new version. I don't want to think about how much I have actually paid for this software over the years! And quite often, all that has changed is the "look and feel" of the software and more often than not the update isn't doing anything new that the previous version didn't do, at least for my needs. Does that sound familiar? I wonder if some of the QuickBooks people have come over from the Microsoft camp and brought their bag of tricks with them. Another issue is the online features... like automatically downloading from your bank accounts or investment accounts. I don't want to do that and would just as soon not have to pay for updates that add or improve those features. A plus is that you can email an invoice to a client and they have the option to pay you on line from that invoice. That's nice, but the charges for that are very high compared to other similar services. Besides using QuickBooks, I have many clients that also use it. Their biggest gripe is the high cost every year of updating the payroll portion of the program, which, in reality, is just updating a few numbers, if any, in the annual tax tables embedded in the program. You should be able to enter those manually and not have to pay a ransom for that "update".
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Quickbooks has been a lifesaver. Everything is at my fingertips and easily accessable!
Reviewed on 26/06/2018
Piece of mind that all of my finance items are in one place with an easy access point. There aren't many things that make a businessperson's life easier and more organized in such a profound way. Quickbooks has made it easy to know where I am from a cashflow perspective at every moment. I can create budgets and spending plans and do forecasting like never before. There are many suites of software out there that can be helpful to businesses and individuals alike, but I'd recommend Quickbooks.
Pros
I really like the quick upload times for documents associated with any transaction. It really helps my employees be able to save time, while increasing accuracy and accountability. I am blown away by the reports and how it's really easy to see where I am from a cash flow perspective at any second. Quickbooks also makes tax time so simple, by allowing for seamless reporting. I really like that as employees, contractors and freelancers are added to the payroll I can upload every form I need, keep track of payroll and then have the necessary forms generated right through Quickbooks. My life is much easier having such an intuitive platform with which my accountant and I can work.
Cons
I have to say that the thing I like least about Quickbooks is setting up for the printing of checks. Getting everything lined up was a hassle. I've also noticed that if I switch browsers, I have to go through the whole process again. This is truly frustrating but definitely wouldn't keep me from purchasing the platform. Just annoying at the beginning. For someone with no accounting background, getting set up is not the easiest, but once I got the hang of it, and figured out the categorization for each payment etc.,, it was better and became easier.
Response from Intuit
Hi Jennifer. I know just where to start for printing alignment, and appreciate your review and awesome recommendation.
As a first step, there are directions for setting-up check printing at community.intuit.com/articles/1242582. Although I'm confident you have it covered, it's always nice to have a visual. Further, every browser is different. This means the program reading PDF previews interacts with each in a separate way. For this reason, it's a good idea to double check these settings across browsers.
The best part about QuickBooks is it's meant for users of all mastery levels. With this said, we've got self-help resources available should you ever need a hand. I'm confident you've got the hang of things, but I encourage you to further explore the Community should you ever have questions. It hosts a ton of troubleshooting articles and workflow guides, like the articles above. For the homepage, please visit https://intuit.me/2rJQ95o.
Jess, The QuickBooks Team
- Industry: Law Practice
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
QuickBooks is Useful for Small Businesses
Reviewed on 10/10/2018
Overall, my QB experience has been very positive.
Pros
Once I got the hang of QuickBooks, it was very useful. In general I like it and it makes accounting relatively easy. One caveat is that I am an attorney and I have to do relatively complicated trust accounting in QuickBooks. I found it extremely difficult to figure out how to properly set things up initially to do all of this correctly in QuickBooks. I would say it was the single thing that caused me the most stress in the first two years of my law firm. However, with the help of a couple of third-party books, and some online guides from third parties, I finally was able to figure out how to set things up properly, and once I did that things ran pretty smoothly. I still have my own little "guides" that I have written for myself to remind me of all the steps to do different tasks - but even having to follow those guides, QuickBooks is reliable and quick. I really like how quick and easy reconciliation is. As an attorney I am retired to do reconciliation for the trust accounting - with QB it is so easy that I generally do reconciliation once a week as opposed to once a month, and this really gives me the peace of mind to know that everything lines up. I do like, in reconciliation, that QB is able to almost always accurately tag items to their appropriate transactions/accounts so that I just have to click that it is correct. I am able to set up QB to automatically download backups of my company file to cloud backups like OneDrive and DropBox, which is great.
Cons
QB occasionally tags things wrong in reconciliation - for example I have a trust account where client funds are held before they are earned and a separate business savings account, and they both earn interest. When I earn interest on both accounts, however, QB consistently tags them both as interest on my trust account, which is incorrect. Also, QB does not allow for more complicated splitting of transactions. I have a third party payment processor (LawPay) and on one occasion I received funds from a client and processed a partial refund to a client on the same day. In my trust account, however, this only processes as a net deposit. There is no way in QB to split this transaction into both a partial refund to one client and a payment from another client, so when I do reconciliation this transaction consistently pops up (it has been doing this for over a year), so in EVERY reconciliation I have to just ignore it. This is annoying. Also, QB online does not have all the functionality I need for law firm trust accounting, so I had no choice but to go with the desktop version. I would have liked to have had the option of using the cloud version so that I could more easily use the software on my desktop and also on my laptop while traveling. Instead, I can install the software on my desktop and my laptop, but I can't really use the software on my laptop and have it sync - rather my laptop is useful if I need to recover my file and then switch to using my laptop only.
- Used Monthly for 1+ year
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- Value for Money
- Ease of Use
- Customer Support Software
Quick Books Premier Edition 2016 Desktop -Good Except Multicurrency is Terrible
Reviewed on 21/06/2018
Pros
This has a great user interface, as a qualified accountant, I can say it's definitely not traditional however it is functional and it has quite a lot of functionality for this price point.
For non-accountants this is a good system in so far as it is user friendly.
An amazing feature is that transactions can be edited or even deleted at least from the users perspective - that alone is one of the major reasons that I recommend this software ( the audit log maintains a complete record of the entries)
Other good points, cost centres, document storage, easy account management, multi company capable, lots of configuration options.
Cons
However this system has some flaws, and one very serious one which i will mention first.
Multicurrency capability is a joke, I would say no it's not because its so labor intensive to use it you might as well convert all your currency outside the system and just post in your home currency - that itself is a nightmare and you can expect your auditor to hate on you with a bigger bill and whining but the option of using the currency features is not great either.
I am in recovery from this right now so happily have forgotten some of the pain points, here are a few:
Entering exchange rates - tedious and labor intensive
audit trail for currency transactions - as above
Propensity to make recording errors due to the systems short comings pretty high
Quality of reporting for multicurrency - terrible, really terrible! ( the nominal ledger is available in the home currency only - if you have a lot of transactions and some reconciliations to do that is bad news.
Some smaller issues, reporting is functional /ugly although it's robust its nott very customizable either expect to do formatting in excel .
It has some really weird idiosyncrasies, for example under some circumstances to get the right fx rate on a transaction automatically i need to put the wrong date and then change it to the right date.
However you have a perpetual licence for pretty powerful and user friendly software.
Recommended except for those that do a lot of currency transactions
Response from Intuit
Hi there, Ben. Thank you so much for the honest and thorough review, as well as your recommendations. I'm here to help, and will do everything I can to simplify multi-currency and the reporting interface. To start, could you send me your suggestions for improvement to [email protected]? I'm thrilled that you're still getting so much from the system, and am excited to get the chance to further enhance your usage of the product.
Jess, The QuickBooks Team
- Industry: Accounting Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The Desktop version is better than the online
Reviewed on 22/08/2018
Pros
Desktop - it's easier to have multiple screens open, but can only do one company at a time (online, you can use different browsers to open multiple companies). Has a lot of functionality. The only other thing that is better about the online version (imho) is being able to easily log in remotely - BUT, if you don't do it frequently enough (and randomly) you'll need a verification code.
Cons
Does have an intercompany feature. The online version doesn't allow multiple screens open at once. If you decide you want to cancel your online membership, getting your historical transactions off of it is a challenge. I wish that they still allowed recon of sales tax. Online doesn't give a "fee" and "Interest income" fill in for recon'ing each bank account. There is no listing for any asset/liability accounts that haven't been recon'd or a report showing the last date it was recon'd.
Response from Intuit
Thanks for this review. Your loyalty to QuickBooks is valued, so please know we're proud to be backing your business.
While I have your attention, it'd be my pleasure to address the Cons you mentioned. As a start, you can open multiple windows/tabs of the Online software. This Community-hosted article outlines the details (community.intuit.com/articles/1456006), and I encourage you to explore the space more when you can. Our multi-function Community database also doubles as a Q&A forum, so jump into the convo anytime you have questions.
Further, you can download your historical data and save it in spreadsheets if you decide to cancel. The info at community.intuit.com/articles/1254966 explains the process, but I'd be happy to pass your suggestions about interest income, flexible sales tax, and alerts about reconciled accounts to the engineers for review. We use your ideas as inspiration and default to it when developing new tools.
Jess, The QuickBooks Team
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Quickbooks Self Employed has some work to do.
Reviewed on 04/02/2018
Pros
I like that you can set rules to automate your transaction categories. There is a mobile app that will allow you to photograph your receipts and attach them to the specific transaction it relates. This is the one thing that keeps me with this software. Receipts always get mangled traveling around a lady's purse. Getting them where they go right when you need to is a huge bonus!
Cons
The "rules" do have a shortcoming, however. Intuit's free software, Mint that is intended for personal use, will allow more customization of the rules. An example would be if you write a check for maintenance for $52 every week, Quick Books Self Employed will ask if you would like to set up a rule for a transaction titled "check" to always be categorized as "repairs and maintenance." Of course, this is not the only check you ever write, but chances are it's the most common check you write for $52. Well, unlike Mint, Quickbooks will not let you add the amount to the rule. It is one of many things that miffs me about the software. Mint also allows you to create custom categories, but once you pay into Quickbooks Self Employed, no more custom categories. The absolute WORST is the mileage tracking feature on their mobile app. If this feature has you intrigued, forget about it. It may work out fine if you travel far and often. If you travel multiple short trips for work, ie a mobile beauty business, it gets really screwy. I have had it tell me I traveled 23 miles when I really drove 3 blocks. I don't think the IRS would dig that. And the customer service is a total joke. Clearly, we pay for accounting software because we work. I would say that means we don't have all day or even 3 full days to be shuffled from one rep, to another, to email, to chat, back to another phone number and never even solve a problem.
Response from Intuit
While we do not allow a dollar amount, you can you can choose another word that is unique to the description listed in the bank feed when setting up rules. This will help QuickBooks categorize your transactions.
It sounds like there might be an issue with your mileage tracking. This article will walk you through all the steps to make sure your mileage data is accurate: https://community.intuit.com/articles/1605651-troubleshooting-automatic-mileage-tracking-issues
Aaron, The QuickBooks Team
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My experience with Quick Books Desktop has been empowering, efficient, and very effective...
Reviewed on 08/08/2017
timely and accurate deliverables.
Pros
The feature that is most attractive for me is integration. I'm the Hr Rep. at Placement Partners Inc. and I gather information from various platforms and applications. Integrating with Quick Books is very productive, saves me a lot of data entry not to mention eliminates any data entry errors. I can't go without mentioning the "Reports" option. On several occasions, the owners of my company are seeking explanations or documentation regarding employee hours, pay or spending in general, and thanks to "Reports", I am able to accurately provide information with the push of a button that will be produced in a PDF or Excel format for easy comprehension. There are several aspects of Quick Books that assist me in getting my responsibilities taken care of at work; especially the on boarding process & providing documentation for our employees. Lastly, props to the support team over at Quick Books. I've had countless situations where I had to consult support to help me before the cutoff time for Direct Deposit! The most recent incident I can recall preparing payroll for the end of July but my owner kept telling me that our Quick Books was showing the direct deposit had not reached the bank in addition to us needing to pay our liabilities, however the bank was telling us they received our deposits and also showed us paying our liabilities. Support connected with me and was able to identify that either or connection was down or we had not synced. Support SAVED the pay period!
Cons
I want to be clear that I favor Quick Books Desktop and it's functionalities and will expect some challenges now and again. Although I give the support team their props, it can be rather challenging to get a hold of the correct number to call and get SUPPORT. The reason I capitalize support is, often when I am in a bind and in a hurry, I will google customer service or support and will have so many telephone numbers to choose from that it is really mind boggling. Often times, the first call or second call will direct me to a SALES specialist who will quote me a price for a support package before clearly understanding my problem. The infamous "Corrupted File" is the number one reason they are trying to sell support package. It is beyond frustrating and hinders me trying to identify and correct a problem. I have used the support team enough to know now, not to call the 1-844 numbers because in my opinion, they go straight for the close (strong salesman).
- Industry: Business Supplies & Equipment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
QuickBooks Desktop Enterprise Review
Reviewed on 24/02/2022
Anybody in any way shape or form associated with independent venture bookkeeping realizes the name Intuit and its revered QuickBooks stage. However it started zeroing in its showcasing on a cloud-situated rendition, named Intuit QuickBooks Online, where it's confronting intense contest, Intuit stays an unbelievably solid brand and even games the midrange partner we're auditing here, called QuickBooks Desktop Enterprise release. This form of the product covers midrange bookkeeping, including general record, and stock administration, and it's authorized per seat, with costs starting at $1,100 each year for a solitary seat yearly membership. With various memberships accessible to get to various degrees of usefulness, including Advanced Reporting, Advanced Payroll, and various levels of help, QuickBooks Desktop Enterprise clients can plan arrangements that are genuinely all around focused on for explicit necessities. In any case, a restrictive data set, a genuinely low max-client limit, and a dependence on its client local area for assist documentation with keeping this framework somewhat behind Acumatica and Intacct, the current Editors' Choice victors in this class.
You can likewise pay for the membership consistently, starting at $75.60 each month for a solitary seat permit. The vast majority of the little and average size business (SMB) applications inspected in this gathering run on top of uncompromising information bases like Microsoft SQL Server, Oracle, or SAP HANA.
Pros
Simple to-explore process menus.
Recognizable (UI) for current QuickBooks clients.
Tremendous client local area.
Basic structures and report customization.
Enormous number of standard and contributed reports.
Brilliant import capacities.
Brilliant joining with Sales and Purchasing.
Cons
Offers possibly Average Costing whenever obtained without Advanced Inventory include.
No Economic Order Capabilities.
Fundamental Low Inventory alerts.
Versatile up to 30 clients.
Exclusive information base.
No evident focal documentation.
Versatile access just with an extra help.