ELMO Software

4.5 (239)
HR & Payroll Software, simplified.

Overall rating

4.5 /5
(239)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

94%
recommended this app
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239 Reviews

Helen
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Change your life with ELMO

Reviewed on 03/08/2021

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I...

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I am looking forward to providing meaningful reports to the business.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Response from ELMO Software

Hi Helen. We really appreciate the time you've taken to provide such a great review, and thank you for your continued support. Our customers are at the heart of our business, and feedback like yours is invaluable. We have passed your feedback on to our Product Development team. We hope your organisation enjoys the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO Software.

Eddie
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

interaction with this questionair

Reviewed on 04/05/2023

the little I have used it today I think its ok , I am not sure what the benifits will be . time...

the little I have used it today I think its ok , I am not sure what the benifits will be . time will tell.

Pros

very easy to use and understand . However I imagine it is developed in north America and I do question have connected the understand of us people here in New Zealand . I . E there prehaps should be some more flexibility with selecting working job roles and also market sectors to choose from or enter our specific application in job and market approach . I . E , we sell engineering steels to the general fabrication market also the heavy structural steel industry here in New Zealand.

Cons

This is the first time to be introduced to ELMO and hats off to our markets people for having the forethought to present this software app for the benifit of our employees.

Caroline
Overall rating
  • Industry: Financial Services Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Head of People and Culture

Reviewed on 04/04/2023

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and...

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and intuitive had all the basic features and was a better system for core HR , however not for onboarding or performance.

Pros

The Onboarding and Performance modules are the only good modules we have used in ELMO

Cons

There is no option to save pdf's or other documents (emails) in employee's profile , believe it or not, so we have to compile employee files separately which defeats the purpose for the system . After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem. Also the salary doesn't automatically feed to key pay (our payroll system) , so we have to add the salary in both ELMO and our payroll system separately . Setting up ELMO has been complicated. When sending pay or leave related emails the link doesn't work. Again no timeframe to rectifying this problem.

Shelley
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

I found ELMO is very easy to navigate and administrate after i have been more familiar with it

Reviewed on 09/01/2018

Pros

it's learning module and performance module are very easy to set up and use. I have continuously received good feedback on those 2 modules.

Cons

Currently it hasn't got the remuneration module which we really need. if they can realise a good remuneration module soon it will be very helpful.

Pavel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Very Well

Reviewed on 25/01/2023

Good

Good

Pros

It's Practical and user friendly. Covers most of requirements

Cons

Navigation is a bit complicated and sometimes isn't clear

Response from ELMO Software

Thanks so much for your review! We hope you continue to enjoy using ELMO Software and its integrations. Many thanks, ELMO Team

Kyan
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

ELMO Software Review

Reviewed on 23/11/2022

I overall enjoy the accessibility and ease of the ELMO software, makes it easy for the team to...

I overall enjoy the accessibility and ease of the ELMO software, makes it easy for the team to communicate amongst one another and the training and timesheet related software.

Pros

The easiness of the payroll and timesheet system makes it very easy for our employees to navigate and access their payrolls and timesheets for their work.

Cons

The training system can be a bit hard to navigate and get through modules to complete.

Response from ELMO Software

Thanks for your review, Kyan. It's great to hear you and your employees find ELMO's payroll solution easy to use and navigate. Thanks for sharing your experience. Many thanks, ELMO Team

Louella
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

You NEW to ELMO Software too..

Reviewed on 13/03/2023

My overall experience has been one of ease and simplicity! Thank you.

My overall experience has been one of ease and simplicity! Thank you.

Pros

Very easy to use and straight forward product. I can see this will be an easy transition.

Cons

I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.

Coeli
Overall rating
  • Industry: Accounting Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Bookkepper

Reviewed on 17/04/2023

It was great, less than a month of using but it help us. user friendly

It was great, less than a month of using but it help us. user friendly

Pros

The leave monitoring and the update from the management. You will be updated and know what happen to the management. Specially for the offshore team

Cons

When i first log in my other password that was in my computer was remove

Biplab
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

ELMO Review

Reviewed on 23/11/2022

Very satisfied with the product!

Very satisfied with the product!

Pros

Ease of use for myself and the team; it integrates well with SSO and makes our lives easier.

Cons

Navigation can be improved as sometimes I feel that it needs too many clicks to go where I want to go inside the software / portal.

Response from ELMO Software

Thanks so much for your review, Biplab! We hope you and your team continue to enjoy the benefits of using ELMO's cloud-based solutions. Best wishes, ELMO Team.

Wingar
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I like it, easy to use and efficient

Reviewed on 28/11/2022

I'm liking it.

I'm liking it.

Pros

user interaction is clean and clear. I also likes the indication of public holiday.Also like the quick response in general..

Cons

it would be nice to have a brief description of the formula used to calculate the remaining leaves and etc.

Response from ELMO Software

Hi Wingar. We're so glad to hear that you like ELMO's user interface. We have passed along your feedback about leave to the Product Development team. Kind regards, ELMO Team

Catalina
Overall rating
  • Industry: Human Resources Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best for my needs

Reviewed on 03/08/2021

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Employment Hero

Response from ELMO Software

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team.
ELMO Team

Toby
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent, timesaving and user friendly system!

Reviewed on 21/07/2021

Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and...

Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and have provided these to the development team for consideration.

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Response from ELMO Software

Hi Toby. We really appreciate the time you've taken to provide such great feedback. Our customers are at the heart of our business and feedback like yours is crucial to the evolution of our solution. We hope your organisation continues to reap the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO

Pratik
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good Learning Management Sysytem

Reviewed on 04/10/2022

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do...

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do performance assessments as well.

Pros

It is easy to navigate the learning modules, assign and track completion

Cons

Bit difficult to search the learning modules. There should be a way to add the learning modules into categories and this would make it easy to search and allocate the modules.

Response from ELMO Software

Hi Pratik, Thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback regarding categories has been passed on to our Product Development team. Kind regards, ELMO

Vicki
Overall rating
  • Industry: Human Resources Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy of People Management

Reviewed on 21/07/2021

All staff that I have had the experience of working with have been extremely professional and...

All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.

Pros

Ease of use and ability to implement product is very high

Cons

You currently don't have the ability to have two managers

Response from ELMO Software

Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team.
Kind regards, ELMO

Vasilios
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

If you are a small business Do Not Buyt This Product

Reviewed on 30/08/2021

Very disappointing.

Very disappointing.

Pros

The only thing that was in line with the salesperson's demo was rewards and recognition.

Cons

The customer service is horrible, it is always on you to chase them.

Response from ELMO Software

Hi Vasilios. We appreciate the time you've taken to provide feedback.
Your Account Manager has been in contact with you to discuss your areas of concern so that we can work together to improve your experience with ELMO and deliver an effective outcome.
Thank you for your feedback,
ELMO Team

Matthew
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

ELMO Review

Reviewed on 18/07/2019

Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. ...

Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. Many months down the track and we are still battling with the system. If it was not for the 3 year investment I have no doubt that I would have pulled the pin by now. Do not use this as your payroll solution, otherwise you will end up with headache after headache.

Pros

What was presented in the demo was so different to what was delivered. This included the customer service...

Cons

It was clunky. So many issues with it that they did not even know what to do half the time. Everything was always sent to the Dev team to look at.

Margaret
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Staff Member

Reviewed on 05/10/2022

I have never had any problems with this system

I have never had any problems with this system

Pros

Easy to use and navigate through. I work for an organisation that has implimented this system and once used a couple of times found it very easy to use. It allows you to see all documents for training done, vaccinations etc. Job opportunites.

Cons

I don't feel that there is a need for improvement based on what I use the site for.

Response from ELMO Software

Hi Margaret, Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use for all your training. Kind regards, ELMO Team

Vic
Overall rating
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent portal for a large security company

Reviewed on 11/05/2022

Problems? There are no such things. Only challenges that are life's little tests.

Problems? There are no such things. Only challenges that are life's little tests.

Pros

The pleasant UI and the way the system has been implemented for staff is well thought out and easy to navigate.

Cons

Nothing springs to mind unless you include the "user to keyboard interface". You know, the one who always forgets his password.
Whilst it is very simple to reset, i'm running out of passwords.

Response from ELMO Software

Thanks so much for your review, Vic! We really appreciate the time you've taken to provide feedback and are enjoying ELMO's UI. Kind regards, ELMO Team

Javier
Overall rating
  • Industry: Computer Hardware
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 24/08/2021

Nice software to check my pay every week

Nice software to check my pay every week

Pros

Easy to use, simple interface, not to many animations

Cons

basic colours, sometimes took to long to charge

Response from ELMO Software

Hi Javier. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team.
Best wishes, ELMO Team

Lourdes
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very functional and user friendly

Reviewed on 02/08/2021

Pros

In one quick look you can find what you need. Is very intuitive and easy to use.

Cons

I can't find anything I dislike or like least. I use all the features.
Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the entire day. Not a big deal though.

Response from ELMO Software

Hi Lourdes. It's great to hear your positive feedback about ELMO's cloud-based solutions. We have also passed on your feedback to our Product Development team.
Best wishes, ELMO

Anu
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

User Friendly Application

Reviewed on 04/10/2022

Leave management and performance management has been a breeze with this application.

Leave management and performance management has been a breeze with this application.

Pros

Very user friendly application and easy to navigate. Great to monitor processes and progress.

Cons

No feature which has been identified with an issue to date.

Response from ELMO Software

Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team

Ben
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Solid product overall

Reviewed on 09/07/2020

Great software overall with strong support. tickets are generally actioned quickly and extra...

Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues

Pros

The Course Builder is a great tool with lots of customisation and its easy to use

Cons

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

Sharron
Overall rating
  • Industry: Government Relations
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great all round platform

Reviewed on 12/10/2022

One stop shop easy to use

One stop shop easy to use

Pros

Easy to use great support available, has numerous functions for all companies

Cons

the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO

Response from ELMO Software

Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.

Maria
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Elmo Software - Never Used Better Software

Reviewed on 11/10/2022

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Pros

Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!

Cons

Nothing really to mention here… the software system is so easy to use.

Response from ELMO Software

Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team

Anand
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Overall satisfied with the software

Reviewed on 29/07/2021

Good

Good

Pros

Ease of use and its comprehensive features are great and user friendly

Cons

Nothing that I experienced so far. It is well designed and equipped with clear features and options

Response from ELMO Software

Hi Anand. Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use.
Kind regards, ELMO