Hotel Effectiveness Reviews

The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

I have no cons about the software at this time.

Overall, the system is fairly simple to use. I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.

In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.

The most I like about this software is: Easy friendly to use

Does not prevent employees not to clock in when the 30 minutes meal break is not over. Not compatible with ADP. I have to enter numbers of hours in ADP manually.

I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.

There a few options theta would assist us greatly:
1. Having clocks that are not open for any time punching but rather restricted with grace periods
2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.

The software is easy to use. There are a list of tutorials to offering ease of use learning the software.
It's very straightforward and user friendly. Scheduling is made efficiently and the program is not heavy to run. Forecasting formulas for allocating labor hours is seamless. Adding users is straightforward. You can add tips, declare tips, bonuses, incentives, PTO, and vacation in a breeze.
Allows for employees with multiple coding without manual calculation for rate differentials.

Although was resolved by customer support; slight challenge coding an employee with a promotion.

I use the software mainly for scheduling and tracking productivity. Hotel Effectiveness takes the guess work out of this process since it tells how many people you need to schedule and what time they should finished.

There is nothing that I do not like about the software at this time. I think this is so be of how I use it because everything is loaded (forecasting, labor plans etc.) for me, it just utilize it.

H. E. is easy to use and allows the user the ability to manage you labor cost with the click of a mouse. I also like the timecard feature is easy to view for the manager to see times and total very quickly.

There is nothing that I do not like about the software.

It is so easy to use. I love the details reports. There is a lot of information you can break down.

I am not in love with the new format. I wish MyHotelTeam.com had more functionality. Like allowing associates to swap shifts via the site. It also needs an app for associates to access quickly on their smartphones.

I like the industry specificity. I like the mobile aspect. I like the daily reports. I like that Plan fluctuates by occupancy and revenue. I like the ease of use. I like the excellent service. I like almost everything about it and encourage everyone I meet to use it.

only one complaint - it does not prohibit Meal Period violations, which is an issue in California

The streamline of the last update is smooth. The information once updated shows the changes clearly.

The next update should have in it the changes should be in real time. When putting in termination dates, or adding a name should be instant.

The ability to send each associate their own schedules and communicate the reasons for accepting time off and not accepting.

Not able to add multiple job codes for communication for schedule what happens is if someone has two job codes then we cannot email or text info to them.

Its the best I ever used it help you keep up with who is over in they hours and how many hours you should work for the amount of work you have.Also it help to know who you can have too leave early on a not so busy day. Its the best I love it.

that it cant tell you everything about .

Covers from initial time input data to labour calcuation and budget with comparision . Scheduling is a plus side.

In time and attendance, when you select Time Card and Employee towards the bottom of list you again have to scroll up the page to view the deatils on the time card.

The ability to track overtime, missed punches and adjust schedules to avoid overtime. Schedules that don't vary can be copied from one week to the next. Comments can be entered as explanation of variances and use by managers can be tracked.

Our operations schedules need to be prepared as we did prior to Hotel Effectiveness, then entered into Hotel Effectiveness. Our prior schedule file allows for manual adjustments to arrivals/departures/etc for a more accurate schedule based on forecasted business.

I like that it shows a break down of all departments, including hours and wages. It helps me to get ahead of employees who are headed towards OT.

I wish there was an app for my smart phone.

The data that I can see and the information daily of how we are doing with our labor costs. The scheduling feature is fast and easy also.

Nothing that I can think of. This software has been wonderful to work with.

It's very user friendly. It helps control labor and is very useful in weekly scheduling.

There wasn,t much I didn't like about the software.

ease to use
scheduling features
the Daily 5 Minute checklist. Ease to see who out of line with payroll and staffing
the late/absence feature
ease in reading team comments
daily tracking

scheduler input feature. hard to read F+B covers and revenue

I like the reports that hotel effectiveness sends me daily to keep up with our revenue pace and comparison to last year.

I don't have anything that I dislike about Hotel Effectiveness. I've enjoyed using the app for our hotel needs.

I like the mobile aspect it makes it easy for employees to see their updated schedule whenever I update it

I dont like the fact that it times out quickly. I also would like to see it integrate with other apps as well.

Time card tracking, OT reports, daily time check

employee set up a bit clunky, reporting OK, system runs slow at times

The ease of adding time clocks and moving over the times to mpay.

Customer service doesn't email back, and it is hard to get ahold of anyone.

How much time it save on a day to day basis.

Not being able to delete shifts once you have created them.

I liked the ease of use and understanding of results.

Not always realistic hours based on business of our in house laundry.

Everything. The fact that I can sheduled employees and monitor there attendance and at the same time see my revenue. Very friendly user.

Perhaps a bit faster on the upload. At times it runs slow. (could be weather related)