Hotel Effectiveness Reviews

Pros

I like the mobile aspect it makes it easy for employees to see their updated schedule whenever I update it

Cons

I dont like the fact that it times out quickly. I also would like to see it integrate with other apps as well.

Pros

I love the ease of functionality with this software. Everything is right at your hands.

Cons

There is not anything that I dislike about this software... If something exists I have not located it.

Pros

The ease with which it is to use it. The system is self explanatory and finding specific details you may need is a piece of cake.

Cons

At first it may be difficult to find specific things but once you spend a bit of time on it - everything is there.

Pros

I use this to track housekeepers daily time as well as productivity. In the morning I enter their assigned rooms to clean and can see an expected end time which helps monitor productivity during the day. I can plan my day out better when I know how long it will take to finish at the max. I can also see customized times for special cleaning projects and factor that in, in the morning. In the afternoon I fill out another option which is their actual cleans, the work that was completed. This assists in making sure every room sold the night before was either cleaned or serviced. This aligns with our time clock machine so the next day I can track how quickly or how slowly each housekeeper worked. I can see if they finished an hour ahead of time or if they milked the clock and stayed longer than it would take to do the amount of work they actually completed. I am also able to see the budgeted hours for that day or week as well as each employee (as well as department) average time per room. There is another formula built in for supervisors, managers, laundry, etc. All of the people whos jobs cannot be seen on paper but more so their efforts and time on the clock. It is very easy to follow and fill out each day. I also have a daily check in where I review the prior day and can add notes about why we were over or under in hours so that my manager and even the owners can see the trends.

Cons

There are really no downsides to the software IF you are trained on all of the options. When I first began I was taught on the fly by somebody who did not understand it too well. I was only using about 15% of the capabilities the website has to offer. Once an upper manager came in to train me on it I caught on within an hour and was able to maximize my experience.

Pros

Hotel Effectiveness has a number of very helpful tools that help track the productivity of your employees versus revenue goals/budget that you have set for your business. I also love the overtime tracker that makes it easy to keep an eye on potential extra expenses.

Cons

I don't dislike any of the software as of yet but I'm still exploring all of it's capabilities.

Pros

The ability to send each associate their own schedules and communicate the reasons for accepting time off and not accepting.

Cons

Not able to add multiple job codes for communication for schedule what happens is if someone has two job codes then we cannot email or text info to them.

Pros

Overtime alerts, planned hour reports, very easy to use. When certain employees are having attendance issues, it takes less than 2 minutes to print out their time sheet.

Cons

I wish we were able to export our company budget to load up on Hotel Effectiveness, I feel like some of the more advanced features are not easy to set-up (minor complaint!).

Pros

How easy it is to use. And how easy it makes my day by doing all the hard work of assigning rooms and floors each day. The features are endless.

Cons

Not much to say. It always works great for me!

Pros

I would have to say the one thing I like about this software is the ease to navigate through the program.

Cons

I wish there was an app to load on our phone

Pros

It helps me keep on track and lets me no if I needs to adjust more or less to stay on track.I

Cons

I can"t down load it to my phone(or don't know how)

Pros

Simple guide that assists department managers to complete their department schedules. Daily labor check that monitors previous days results and includes a week to date total of consumed hours; including an approaching overtime report.

Cons

There is nothing regarding this software that is not to like, simple to use.

Pros

It makes scheduling based on forecast easy and only requires a couple-minute review each day to see where we are at.

Cons

Its power is in the integrations and therefore if the integrations are not functioning the value of the product is diminished.

Pros

Helps with keeping labor in line for my hotel.

Cons

Needs better integration with our payroll system when an employee is in multiple positions.

Pros

everything help learn more about keep on keep

Cons

nothing,I like this software and help me out a lot with target of this ladies or gentlemen

Pros

it is easy to use. it has many features to help you

Cons

nothing it works well and is easy to use

Pros

Very easy to check employee times and adjust if needed.

Cons

The absence monitor can be incorrect due to people switching shifts.

Pros

User Friendly, training program is the best

Cons

Customer service can be better and faster

Pros

Managing and being able to control labor

Cons

This is a great program. I do not have any negative feedback.

Pros

Produces reports that are very effective in many areas...

Cons

It doesnt take certain things into account..

Pros

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

Cons

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

Pros

easy to upload and saving time
I don't really have much that I could like

Cons

I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

Pros

The software allows me to easily access the database for everyday use. Tracking hours and making the proper adjustments is also what I like.

Cons

I'm not able to pull up everyone's schedule (I may not have access). However when another manager ask me to complete task for them I'm not always allowed to accommodate them.

Pros

When the product is teamed up with your time management system it gives great data on how your labor was used for the day, week, etc. I does a great job breaking down the data in more reports than you need but you can find the ones you like easily.

Cons

I do wish it updated faster when corrections are made to the time management system.

Pros

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Cons

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Pros

The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

Cons

I have no cons about the software at this time.