Hotel Effectiveness Reviews

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

easy to upload and saving time
I don't really have much that I could like

I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

The software allows me to easily access the database for everyday use. Tracking hours and making the proper adjustments is also what I like.

I'm not able to pull up everyone's schedule (I may not have access). However when another manager ask me to complete task for them I'm not always allowed to accommodate them.

When the product is teamed up with your time management system it gives great data on how your labor was used for the day, week, etc. I does a great job breaking down the data in more reports than you need but you can find the ones you like easily.

I do wish it updated faster when corrections are made to the time management system.

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

I have no cons about the software at this time.

The software is easy to use. There are a list of tutorials to offering ease of use learning the software.
It's very straightforward and user friendly. Scheduling is made efficiently and the program is not heavy to run. Forecasting formulas for allocating labor hours is seamless. Adding users is straightforward. You can add tips, declare tips, bonuses, incentives, PTO, and vacation in a breeze.
Allows for employees with multiple coding without manual calculation for rate differentials.

Although was resolved by customer support; slight challenge coding an employee with a promotion.

It is very user friendly system, and helps me keep up with MPOR , Revenues and Time Keeping.

The clock that is used for the employees to clock in and out, has had to be replaced 3 times in 2 years since i have been at this location with Duke Hospitality

Easy to access information and to schedule employees

I wish there was a monthly view of the scheduler. I like to input employee requests off as I get them and I don't like having to go through every week to get to the one I want.

The data that I can see and the information daily of how we are doing with our labor costs. The scheduling feature is fast and easy also.

Nothing that I can think of. This software has been wonderful to work with.

It is very easy to use and enter data to keep records for night audit and payroll.
It also alerts you if some data is missing.

I can't say there was anything I did not like.

It is user friendly and the reports are very useful.

Honestly I can't think of any off the top of my head

Easy to use, simple directions to most asked questions. I have not had to look too far or long for an answer to any of my questions I've had.

Nothing, Everything has been easy to use and to find.

IT is easy to Program to use and help other associates with

It is nothing that I don't like about it

It gives you all the daily information of the hotel in one snapshot

it is not printer friendly on all of the screens

Makes tracking labor incredibly easy, the new automation with our PMS is great

No major cons to speak of now that we have automation with PMS in place. I hope you will expand to all PMS programs (ie, Choice)

Very user friendly and provides you with a ton of information. A feature that I find very helpful is the attendance tracker.

There is really nothing I dislike about the software.

Easy to use at the hotel level for all team to keep track of time.

All is well and I feel it is a good program for us company wide.

very friendly user great to work around, easy to change times

nothing, I love it loads, there is nothing to dis like

Easy to read and use great charts, Easy to get to employee's files daily reports.

Sometime when submit changes takes a while to up date .

Ease to operate and to install schedule times.

Not able to erase unwanted schedule times.

Offers loads of information and ways to manage. A great tool for budgeting and multi-property use.

I haven't been able to utilize all it has to offer.

Rich features that take into account the many different ways labor is tracked for the hospitality industry. Daily emails for reporting is a nice plus.

Great time tracking ability.

Software is too cumbersome and unruly. You need to create easier workflows to make changes within a hotel. No single screen gives you a snapshot of how labor is setup.

You have to go to too many different parts of the software to setup employees and how they are tracked.

Ease of use for all managers. Online resources to answer the majority of questions. The reporting functionality covers everything you need.

There isn't anything I don't like about the software.

Very user friendly, I had no training and was able to easily figure it out. Adding and changing times are easy to do.

It doesn't go well with my pay periods and shows hours as overtime when they should be regular hours.