foundU Reviews
Overall rating
Filter by
Company size
Time used
8 Reviews
- Industry: Oil & Energy
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great product with exceptionally high levels of customer support. Highly recommended.
Reviewed on 21/05/2018
Pros
Customer support - they have been consistently available and very patient.
Functionality - streamlined our timesheet/paycycle/invoicing process
Reporting - great, user friendly reports
Cons
There have not been any downsides to FoundU's products or service as yet, keep up the good work guys.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Found U - User friendly payroll platform
Reviewed on 04/09/2024
We have been using Found U for the past 4 plus years and the platform has grown from strength to...
We have been using Found U for the past 4 plus years and the platform has grown from strength to strength with it's features and ease of use. We recommend it to most of our clients now as it is 'End to End' for HR and Payroll requirements and stays up to date on all compliance and Fairwork requirements.
Pros
It is a very user friendly platform, with fantastic features for rostering, timesheet approvals, and reports. The Support is also very quick and helpful which is so refreshing compared to other payroll platforms.
Cons
At first the reports BUT in the past 6 months the reports have greatly improved and our client are very impressed with the data we can now export.
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great Overall HRIS System
Reviewed on 25/01/2023
Pros
Ease of use, user friendly for onboarding staff.
Cons
Reporting, search function is a bit clunky
- Industry: Farming
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing payroll platform
Reviewed on 01/11/2023
Pros
foundU is quick and easy to use. It makes the weekly pays a breeze. Rarely are there any issues, ad if there are the resource articles are so easy to follow and 9/10 times you can easily find what you need.
Cons
Ability for the app to work on mobile devices when there is no phone service or Wi-Fi would be great. If the employees could still clock on and off and it sends the update when they have connection again would help out immensely. Also a security update is needed that stops the app on personal devices using the device time and date settings which could be wrong or easily changed by a dishonest employee.
Alternatives Considered
DeputyReasons for Switching to foundU
It had been previously used by staff and in a business recently purchased and bought into the group, so we decided to stick with what was working.- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
10/10 Would recommend!
Reviewed on 20/01/2023
Greatly minimised time required for payroll processing. Also created a smoother flow of the...
Greatly minimised time required for payroll processing. Also created a smoother flow of the rostering and shift approval process. Greatly added to the efficiency of management and finance processes. Support staff were also impeccable and greatly assisted in the set-up process.
Pros
Intuitive design makes it easy to use and a breeze to integrate into an established workflow. It also allows for staff with widely varying levels of software proficiency to learn to use the program in no time.
Cons
It would be useful to be able to view the shifts for a week all together on one page rather than only one day at a time in the approved shifts section.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 13/07/2023
Pros
This program is a complete software program for your Payroll & HR requirements. Very user friendly & time saving. The support team go above and beyond, they are always very helpful and happy to assist.
Cons
To date I am unable think of anything that I am not satisfied with.
- Industry: Leisure, Travel & Tourism
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy Client
Reviewed on 20/04/2023
The customer support from Foundu set them apart from their competitors.
The customer support from Foundu set them apart from their competitors.
Pros
Foundu is a great all in one platform that allows us to look after the entire employee life cycle in one system. Streamlining admin tasks that allows us to focus on time with our people.
Cons
Nothing the platform has been great for our business needs.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Complete package for all businesses
Reviewed on 20/06/2017
Pros
The personalised implementation and support. The product suits all our need fro m recruitment, Applicant tracking and job rostering. The compliant payroll system allows me to relax in a very difficult employment law jurisdiction. Our margins have increased significantly since we adopted the product
