SMTP2GO Reviews

Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.

It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).

It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.

Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.

it works immediately. '
good reports
good reputation

no account suspension period given if we want to suspend.

What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.

I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.

SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists

I can't think of anything right now, the experience has been good

This mail sender is blacklist proof, pure and simple.

Set-up is technical, but then again mail senders are by default, so it's expected.

Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Can't really think of anything negative to say about them, they do what they say, and they do it good.

I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.

No dislikes. Software does what it suppose to do.

It was really simple to integrate with out website. The different packages are well priced.

We didn't really had any issues with the service.

-Easy to use
-0 downtime
-Excellent pricing
-Great customer service

I really have no problems with the software or service.

the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.

As yet I have found no drawbacks, I can't fault the interface or the service.

Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew.

First time set up can be a bit daunting. Verification could be easier.

No down time, superior service and communication is awesome!

my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.

Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.

Cant really think of anything. Havent had a single issue

Easy to use. Possibility to send a big quantity if mails and not be a spammer

For us this product is perfect and I have nothing to say against

Easy to set up and maintain
Reasonable cost

Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account.

I have only had to call tech support once over the 5 plus years I have used the service. The call was quick and my issue was resolved very quickly. There are very detailed reports that can be tweaked to you needs.

No Complaints. The one call I had to tech support was resolved so quickly I don't even remember what it was.

Easy management interface, reliable uptime, simplicity of the service

Nothing so far - after nearly 3 years of use

It's very easy to setup, the prices are good, even for small businesses like ours. and with the API and the Webhooks, it's easy to get notified if something goes wrong.

Sometimes it's a little slow, but this does not happen too often.

Have found SMTP2GO extremely reliable and have never experienced any issues with the service. email delivery. User interface is simply, clear and easy to use.

There is a good level of detail available in the log files that is useful in tracking email delivery issues.

Only minor request would be to have the option to retain email logs for up to 12 months. This is functionality I would be happy to be a small additional charge for access to.

The capability to be use my email account on my laptop, mobile, table wherever in the world without to change any configuration.

Nothing, I found the service easy to set up, and easy to use.

No issues at all in the over 5 years we have used SMTP2GO

Nothing, we have been using SMTP2GO for some years without issue, invoicing is streamlined and there are no problems

Allowed us to dump a dedicated mail server for all our website traffic and save a lot of grief. API is useful for doing some bespoke reporting for clients and individual limits allow us to manage how clients use our resources. When you call they answer and have a sensible conversation not just reading from a script.

We have to pay for it, only joking. Would like to filter reports by more criteria, more closely related to our clients rather than email processing criteria.

Easy to setup and use with no hassles with a simple but effective admin area. The ability to monitor and filter sent emails is fantastic.

From my perspective and use there is nothing not to like.

SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.

Higher tier plans could cost a bit less.
domains allowed list could also be restricted per user.