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158 Reviews
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A reliable solution for problems sending e-mail
Reviewed on 15/05/2019
I previously used the SMTP servers from my web host and my ISP and both would have occasional but...
I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.
Pros
It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.
Cons
Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.
Response from SMTP2GO
Hi Philip,
Thank you for the review! We are so glad you are with us!
If you ever have any questions, please don't hesitate to reach out!
Happy emailing! :)
- Industry: Higher Education Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
easy to use and reliable.
Reviewed on 09/01/2019
Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered...
Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered due to mis-blacklisted IP addresses where ISP / Hosts share IP's between clients this software has released my time and it worth every penny - in the lats year I have not had to track down a mistaken RBL listings once where as previously this was a monthly occurrence for some co-hosted clients. but every time I move a client over to use SMTP2Go the support overhead vanishes in this respect because it just works, I could not recomend highly enough.
Pros
the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.
Cons
As yet I have found no drawbacks, I can't fault the interface or the service.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
No grace or suspension periods
Reviewed on 28/09/2020
Pros
it works immediately. '
good reports
good reputation
Cons
no account suspension period given if we want to suspend.
Response from SMTP2GO
Hi Samar,
Thank you for the review!
I will be happy to pass along your idea of having grace periods when suspending or blocking a user in your account!
Feel free to reach out if you have any questions! :)
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
SMTP2GO used for system and application notifications.
Reviewed on 02/04/2021
Pros
Very easy to use. Accepts multiple ports and simple security protocols
Cons
Mobile app for control and notifications,
Alternatives Considered
BrevoReasons for Switching to SMTP2GO
Easy to useResponse from SMTP2GO
Hi there,
Thank you for leaving us a review! We are so happy to hear that you find us easy to use! :)
Do let us know if you have any questions.
Happy emailing!
- Industry: Financial Services Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SMTP in steroids
Reviewed on 19/10/2022
I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved...
I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved the productivity. Its dashboard made sure that the notifications reached customers on time.
Pros
SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful.
Cons
It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Suggested SMTP relay service for non techy individual
Reviewed on 03/04/2020
As I worked in an ISP company, it is a requirement for us to provide smtp relay server. Purchasing...
As I worked in an ISP company, it is a requirement for us to provide smtp relay server. Purchasing the service from a third party company minimizes workforce requirement from us to maintain the system.
Pros
It is easy to use and has a lot of integration / API to other systems. We have this embedded on our monitoring system so it can send SMS to relevant team when there's a critical alarm.
Cons
The price is a bit high in my opinion given that SMTP relay service can be obtain from open source systems.
Response from SMTP2GO
Hello!
Thank you so much for your review!
We appreciate all feedback. Please let us know if you have any questions!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect Tool
Reviewed on 09/01/2019
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company...
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.
So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.
Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....
Since SMTP2Go, nothing to do, work smoothly.
Pros
What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.
Cons
I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Does what it says on the tin!
Reviewed on 19/12/2018
Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to...
Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform
Pros
Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.
Cons
The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it’s self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Highly Recommended Mail Sender
Reviewed on 15/05/2019
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other...
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.
Pros
This mail sender is blacklist proof, pure and simple.
Cons
Set-up is technical, but then again mail senders are by default, so it's expected.
Response from SMTP2GO
Hi Nic,
Wow! Thank you for the glowing review! We really appreciate that!
We are here if you ever have any questions! :)
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool, simple to use, try it!
Reviewed on 14/05/2019
We needed a service to send email from our webforms and it did the job perfectly.
We needed a service to send email from our webforms and it did the job perfectly.
Pros
It was really simple to integrate with out website. The different packages are well priced.
Cons
We didn't really had any issues with the service.
Response from SMTP2GO
Hi Jean Sebastien,
Thank you for the great review!
If you ever have any suggestions, we would love to hear them!
Reach out to us anytime! :)
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
An Effective and Reliable Email Service
Reviewed on 07/05/2022
We spent a lot of development time on email sending as it is so critical to our business. Once...
We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.
Pros
Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%
Cons
Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.
Response from SMTP2GO
Hi Paul,
Thank you for writing us a review. We love that it's been working out great for you!
Reach out anytime you have questions and happy emailing! :)
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
SMTP2GO A solution to blocked emails
Reviewed on 22/09/2020
I have several clients who were having their emails being rejected by various other receiving...
I have several clients who were having their emails being rejected by various other receiving domains, by using smptgo they are now able to send emails and know that they will be received by their clients and no business will be missed.
Pros
Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew.
Cons
First time set up can be a bit daunting. Verification could be easier.
Response from SMTP2GO
Hi Tony,
We appreciate your awesome review!
Let us know if you have any questions. Happy emailing!
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great SMTP Service for ensuring email delivery and not being classed as SPAM
Reviewed on 04/02/2020
Pros
Great service for ensuring reliable delivery of ALL emails and for ensuring emails do not get incorrectly classed as SPAM. The service is designed for bulk email but we also use it for day to day super reliable email delivery.
Cons
Nothing, we have had no issues and the pricing is awesome
Response from SMTP2GO
Hi Andy,
Thank you for the glowing review!
We are so happy that you are loving our service! Please let us know if you ever have any questions! :)
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reliable SMTP Relay
Reviewed on 09/01/2019
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy...
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based
Pros
Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.
Cons
Cant really think of anything. Havent had a single issue
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
We couldn't send outgoing emails with our ERP software / or scanner before using SMTP2G0
Reviewed on 14/05/2019
Pros
SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.
Cons
I have no cons to report on - we are very happy with SMTP2GO!
Response from SMTP2GO
Hi Hartley,
Wow, that you for the great review! We are so happy that you are happy!
Reach out to us if you ever have any questions!
Happy emailing! :)
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
SMTP2GO
Reviewed on 05/02/2020
Pros
* the new statistics.
* the ease to handle bounces/softbounces
* their strick police about the quality of their users. Read: no spammers allowed ;-)
Cons
* the slow website. It can take a while before everything is displayed
Response from SMTP2GO
Hi Hendrik,
Thank you for the awesome review!
We look out for our customers equally, large or small!
Please reach out to us anytime and happy emailing! :)
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Use SMTP2GO for our mass email systems. They do a great job and we get all the reports we need.
Reviewed on 05/10/2017
Being able to use email marketing which is essential.
Being able to use email marketing which is essential.
Pros
The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.
Cons
Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very good tool for mail needs
Reviewed on 24/02/2019
We send out Businessmail and invoices from our Intranet through SMTP2GO and it's very reliable....
We send out Businessmail and invoices from our Intranet through SMTP2GO and it's very reliable. Also our network devices use it to send notification mail.
Pros
It's very easy to setup, the prices are good, even for small businesses like ours. and with the API and the Webhooks, it's easy to get notified if something goes wrong.
Cons
Sometimes it's a little slow, but this does not happen too often.
Response from SMTP2GO
Hi Jens,
Thank you for the review!!
We are so happy that we are what you need!
Let us know if you have any questions.
Happy emailing! :)
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 07/04/2021
Great Product, customer service, extremely reliable
Great Product, customer service, extremely reliable
Pros
Easy management interface, reliable uptime, simplicity of the service
Cons
Nothing so far - after nearly 3 years of use
Response from SMTP2GO
Hi Ryan,
Thank you for leaving us such a fantastic review. We really appreciate it!
Happy to hear that we have worked out for you. :)
If you have any questions, do let us know.
Happy emailing!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
No drama, ever!
Reviewed on 05/10/2017
Pros
Have found SMTP2GO extremely reliable and have never experienced any issues with the service. email delivery. User interface is simply, clear and easy to use.
There is a good level of detail available in the log files that is useful in tracking email delivery issues.
Cons
Only minor request would be to have the option to retain email logs for up to 12 months. This is functionality I would be happy to be a small additional charge for access to.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Product & Service
Reviewed on 06/05/2022
Very positive overall. The software works well with high reliability and the support we have...
Very positive overall. The software works well with high reliability and the support we have received when required was excellent
Pros
The set up is very straightforward and the control panel is informative and easy to use
Cons
I can't find any features that I don't like
Response from SMTP2GO
Hi Paul,
Thanks so much for writing us such an awesome review!
We love that you are so happy. Let us know anytime you have questions!
- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very good Service
Reviewed on 09/01/2019
I solve the problem to configure the email once and mantain it always working even if we change...
I solve the problem to configure the email once and mantain it always working even if we change service provider. From the business point of view, it means the possibility to easly manage requests, messages, wherever I'm and with any provider.
Pros
The capability to be use my email account on my laptop, mobile, table wherever in the world without to change any configuration.
Cons
Nothing, I found the service easy to set up, and easy to use.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 07/04/2021
My overall experience with SMTP2GO has been great, and their smtp server support was exactly what I...
My overall experience with SMTP2GO has been great, and their smtp server support was exactly what I was looking for, as they provide you the ability to integrate their server with your own software instead of being limited to just one system.
Pros
SMTP2GO servers are reliable and user friendly.
Cons
Backend dashboard layout could be made more simpler but even without that what they offer overall is still satisfactory.
Response from SMTP2GO
Hi Caleb,
Thank you for leaving us a review!
If you ever have any suggestions about our dashboard, please do let us know!
Happy emailing! :)
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy user
Reviewed on 17/05/2019
Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow...
Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow up sent mails.
Pros
Easy to setup / install / use. Easy to follow up sent mails
Cons
None, I 'm happy as it is. If I wasn't happy I choose another solution.
Response from SMTP2GO
Hi there!
Thank you for your review! We are so glad you are happy! :)
Let us know if you ever have any questions!
Happy emailing!
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Setup once, use daily without any worries
Reviewed on 30/01/2020
Pros
Easily accessible service, and a clear explanation how to use it
Cons
It's not something I dislike, but I could be a good idea to provide a summary of the services being uses (e.g. once a year an overview).
Response from SMTP2GO
Hi Peter,
Thank you for your review! We appreciate it!
I love your idea and will be sure to pass it along!
Happy emailing! :)
