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SMTP2GO Reviews

SMTP2GO

4.9 (158)
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Fast, reliable mail delivery and management solution

Overall rating

4.9 /5
(158)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support Software
4.8/5
99%
recommended this app
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158 Reviews

Ramon
Ramon
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SMTP2GO, great smtp solution for people using cloud email services.

Reviewed on 18/01/2019

We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional...

We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system.

Pros

-Easy to use
-0 downtime
-Excellent pricing
-Great customer service

Cons

I really have no problems with the software or service.

Craig
Craig
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SMTP2GO The SMTP server you want, without the headache.

Reviewed on 15/06/2022

The service has been rock solid, so there is really nothing to report about in general other than a...

The service has been rock solid, so there is really nothing to report about in general other than a great, stable, and reliable service.
However, their support is AMAZING! They have gone to great lengths to support even non paid customers.
And I think that is fantastic!

Pros

SMTP2GO will give you all of the features you want, with none of the failings you'd normally expect.
You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth.
Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.

Cons

HP printers suck, and should burn a firey death.
There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP.
One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.

Response from SMTP2GO

Hi Craig,

Thank you so much for writing us such an awesome review!! We love that you are so happy, especially with our support team. They rock!! :)

Let us know anytime if you have any questions. Happy emailing!

Simon
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Good but too strict

Reviewed on 06/05/2022

Good and easy at first, but may change soon due to increasing security measures

Good and easy at first, but may change soon due to increasing security measures

Pros

Easy to use and setup simple SMTP scan to email services.

Cons

Security becoming too strict and will make deployment of scan to email services very difficult.

Response from SMTP2GO

Hi Simon,

Thanks for leaving us a review, we really do appreciate it! :)

Let us know anytime if you have any questions along the way!

Happy emailing :)

Philip
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A reliable solution for problems sending e-mail

Reviewed on 15/05/2019

I previously used the SMTP servers from my web host and my ISP and both would have occasional but...

I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.

Pros

It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.

Cons

Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.

Response from SMTP2GO

Hi Philip,

Thank you for the review! We are so glad you are with us!

If you ever have any questions, please don't hesitate to reach out!

Happy emailing! :)

Christophe
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Perfect Tool

Reviewed on 09/01/2019

I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company...

I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.
So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.
Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....
Since SMTP2Go, nothing to do, work smoothly.

Pros

What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.

Cons

I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.

Richard
Richard
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great service

Reviewed on 18/01/2019

I've used smtp2go for years I use mainly to backup the imap email I provide that comes with poor...

I've used smtp2go for years I use mainly to backup the imap email I provide that comes with poor outgoing mail servers.

Pros

Very helpful service that's really easy for me and my customers to use.

Cons

Nothing really it's just a great all round service.

Nathan
Nathan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very easy to use and fills a gap reliably!

Reviewed on 05/10/2017

Pros

It provides an easy sending mechanism that prevents bouncebacks due to shared hosting environments.

Nic
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Recommended Mail Sender

Reviewed on 15/05/2019

The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other...

The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.

Pros

This mail sender is blacklist proof, pure and simple.

Cons

Set-up is technical, but then again mail senders are by default, so it's expected.

Response from SMTP2GO

Hi Nic,

Wow! Thank you for the glowing review! We really appreciate that!

We are here if you ever have any questions! :)

Ghanshyam
Ghanshyam
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Review of SMTP2GO

Reviewed on 05/05/2021

Pros

Fast email delivery rate without going to spam folder.We can send huge number of mail at a time.It is easy to setup and Interface is also comfortable to use .

Cons

Overall experience was good i personally didn't have any issues while using.

Response from SMTP2GO

Hi Ghanshyam,

Thank you for taking the time to leave us a review. We really appreciate it!

Glad to know that we've been working out for your company.

Reach out with any questions and happy emailing! :)

Sarah
Sarah
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Email marketing made easy

Reviewed on 14/05/2021

I am happy to get my emails sent as soon as I have them written

I am happy to get my emails sent as soon as I have them written

Pros

I dont have to go through the hassle of creating SMTP or IP warming. My emails are good to go once I connect to this SMTP service

Cons

Sometimes the emails goes to spam. I have no control over that

Response from SMTP2GO

Hi Sarah,

Thank you for leaving us a review. We love it!

Glad to know that your emails are sent immediately!

Do let us know if you have any questions and happy emailing! :)

Stephen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Need a Smart-Host for your hosted server? (yes, you do!) Then SMTP2Go is your BEST solution...

Reviewed on 30/06/2022

Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on...

Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on poor IP-reputation from other unrelated servers in our public-IP subnet. This issue plagued us when sending to Live.com, Hotmail.com, etc. That's a SERIOUS problem. SMTP2Go has completely solved that problem for us due to their excellent IP-reputation and powerful infrastructure. We LOVE SMTP2Go!

Pros

Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing!

Cons

As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good...

Response from SMTP2GO

Hi Stephen,

Wow! Thanks for the incredible review! We really appreciate it. Awesome to hear that you are so happy with the service!

Reach out to us at anytime you have questions, and happy emailing!

Paul
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

An Effective and Reliable Email Service

Reviewed on 07/05/2022

We spent a lot of development time on email sending as it is so critical to our business. Once...

We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.

Pros

Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%

Cons

Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.

Response from SMTP2GO

Hi Paul,

Thank you for writing us a review. We love that it's been working out great for you!

Reach out anytime you have questions and happy emailing! :)

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Does what it says on the tin!

Reviewed on 19/12/2018

Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to...

Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform

Pros

Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.

Cons

The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it’s self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work

John
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love it - just makes life simple as an MSP

Reviewed on 12/04/2021

Pros

I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job.

When I have needed support - customer email going wild (spammy virus) support was awesome!

Cons

Well if it was completely free that is always better... But life doesn't work that way

Response from SMTP2GO

Hi John,

Thank you for leaving us an awesome review.

We love our support team and glad you do too!

They are always around, so reach out anytime!

Happy emailing! :)

Youssef
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to setup - very useful smtp service

Reviewed on 07/02/2020

we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting...

we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits

Pros

very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side

Cons

there is no specific issue in the software, it helped us deliver our clients emails perfectly

Alternatives Considered

Mailgun

Reasons for Switching to SMTP2GO

price and easy setup

Response from SMTP2GO

Hi Youssef,

Thank you for the amazing review! We are glad you are with us.

Reach out anytime you have questions. Happy emailing! :)

Ian
Overall rating
  • Industry: Construction Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

SMTP2GO for reliable email delivery

Reviewed on 05/03/2019

I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails...

I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason.

Pros

The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.

Cons

I don't really have any least liked things; the product just works once set up properly.

Response from SMTP2GO

Hi Ian,

Thank you for leaving us a review!

We are so happy to hear that it's working out great for you!

Reach out to us at anytime! :)

Allen
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent SMTP service

Reviewed on 06/05/2022

Overall I'm very satisfied with SMTP2GO. Our email volume is around 30k per month and SMTP2GO can...

Overall I'm very satisfied with SMTP2GO. Our email volume is around 30k per month and SMTP2GO can easily handle it without any downtime or lag.

Pros

SMTP2GO is very easy to use. You can make multiple ID/Pwds for different IPs and servers and can route emails via it.

Cons

The reporting feature is very basic and you need to export your data into excel/csv to properly filter or search it.

Paul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Product & Service

Reviewed on 06/05/2022

Very positive overall. The software works well with high reliability and the support we have...

Very positive overall. The software works well with high reliability and the support we have received when required was excellent

Pros

The set up is very straightforward and the control panel is informative and easy to use

Cons

I can't find any features that I don't like

Response from SMTP2GO

Hi Paul,

Thanks so much for writing us such an awesome review!

We love that you are so happy. Let us know anytime you have questions!

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

easy to use.

Reviewed on 05/10/2017

Pros

easy to use, have the proper tools to diagnose an email flow issue. reporting is quick to get the results.

Cons

when an issue occurs, cant call support. it would be nice to speak with a tech on the phone. have to wait for emails. email could be down.

Toby
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Reliable SMTP Relay

Reviewed on 09/01/2019

As we removed internal mail server we discovered issues with Office 365 mail relay for legacy...

As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based

Pros

Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.

Cons

Cant really think of anything. Havent had a single issue

Nicholas
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Our internet connection is bad, so we're glad SMTP2GO is so good

Reviewed on 15/02/2019

Everything is great with SMTP2GO.

Everything is great with SMTP2GO.

Pros

We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.

Cons

I really don't have any complaints to be honest.

Response from SMTP2GO

Hi Nicholas,

Wow, thank you for the glowing review!

We are so happy to hear that our service is working perfectly for your needs.

Let us know if you have any questions!

Happy emailing! :)

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent service, always improving

Reviewed on 15/02/2019

I have always received excellent support when needed.

I have always received excellent support when needed.

Pros

The dashboard lets me see everything I need on the first screen with no need to search a sitemap.

Cons

The cost is high for my organization but I don't know if there are better rates in the market for this level of service.

Response from SMTP2GO

Hi there,

Thank you for the amazing review!

We greatly appreciate it. If you have any questions, feel free to reach out to us!

Happy emailing!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Happy user

Reviewed on 17/05/2019

Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow...

Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow up sent mails.

Pros

Easy to setup / install / use. Easy to follow up sent mails

Cons

None, I 'm happy as it is. If I wasn't happy I choose another solution.

Response from SMTP2GO

Hi there!

Thank you for your review! We are so glad you are happy! :)

Let us know if you ever have any questions!

Happy emailing!

Vance
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Use SMTP2GO for our mass email systems. They do a great job and we get all the reports we need.

Reviewed on 05/10/2017

Being able to use email marketing which is essential.

Being able to use email marketing which is essential.

Pros

The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.

Cons

Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.

Peter
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Setup once, use daily without any worries

Reviewed on 30/01/2020

Pros

Easily accessible service, and a clear explanation how to use it

Cons

It's not something I dislike, but I could be a good idea to provide a summary of the services being uses (e.g. once a year an overview).

Response from SMTP2GO

Hi Peter,

Thank you for your review! We appreciate it!

I love your idea and will be sure to pass it along!

Happy emailing! :)