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154 Reviews

- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Our organization is a heavy user for SMTP2Go to process thousands of messages.
Reviewed on 05/10/2017
BIPAC would not be able to do business without SMTP2Go. If we had to switch to another vendor it would require a significant time expense to have our developers rebuild applications and then to create the level of analytics provided by your platform.
Pros
Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.
Cons
It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A reliable solution for problems sending e-mail
Reviewed on 15/05/2019
I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.
Pros
It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.
Cons
Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.
Response from SMTP2GO
Hi Philip,
Thank you for the review! We are so glad you are with us!
If you ever have any questions, please don't hesitate to reach out!
Happy emailing! :)
- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
No grace or suspension periods
Reviewed on 28/09/2020
Pros
it works immediately. '
good reports
good reputation
Cons
no account suspension period given if we want to suspend.
Response from SMTP2GO
Hi Samar,
Thank you for the review!
I will be happy to pass along your idea of having grace periods when suspending or blocking a user in your account!
Feel free to reach out if you have any questions! :)
- Industry: Apparel & Fashion
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect Tool
Reviewed on 09/01/2019
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.
So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.
Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....
Since SMTP2Go, nothing to do, work smoothly.
Pros
What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.
Cons
I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use and reliable
Reviewed on 07/04/2021
Overall the experience has been good: we've been using the service weekly
Pros
SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists
Cons
I can't think of anything right now, the experience has been good
Response from SMTP2GO
Hi Giulia,
Thank you for taking the time and leaving us a review. We really do appreciate it!
Super happy to hear that your experience with us has been great! Do let us know if you have any questions.
Happy emailing! :)
- Industry: Design
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Highly Recommended Mail Sender
Reviewed on 15/05/2019
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.
Pros
This mail sender is blacklist proof, pure and simple.
Cons
Set-up is technical, but then again mail senders are by default, so it's expected.
Response from SMTP2GO
Hi Nic,
Wow! Thank you for the glowing review! We really appreciate that!
We are here if you ever have any questions! :)

- Industry: Program Development
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
No matter what... it always delivers
Reviewed on 09/01/2019
My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.
Pros
Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.
Cons
Can't really think of anything negative to say about them, they do what they say, and they do it good.

- Industry: Renewables & Environment
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Super easy and User friedly
Reviewed on 14/05/2019
Pros
I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.
Cons
No dislikes. Software does what it suppose to do.
Response from SMTP2GO
Hi Mathijs,
Thank you for your awesome review!
Please let us know if you have any questions! Our support team is ready to help! :)
Happy emailing!
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool, simple to use, try it!
Reviewed on 14/05/2019
We needed a service to send email from our webforms and it did the job perfectly.
Pros
It was really simple to integrate with out website. The different packages are well priced.
Cons
We didn't really had any issues with the service.
Response from SMTP2GO
Hi Jean Sebastien,
Thank you for the great review!
If you ever have any suggestions, we would love to hear them!
Reach out to us anytime! :)

- Industry: Food & Beverages
- Company size: 5,001-10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
SMTP2GO, great smtp solution for people using cloud email services.
Reviewed on 18/01/2019
We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system.
Pros
-Easy to use
-0 downtime
-Excellent pricing
-Great customer service
Cons
I really have no problems with the software or service.
- Industry: Higher Education Software
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
easy to use and reliable.
Reviewed on 09/01/2019
Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered due to mis-blacklisted IP addresses where ISP / Hosts share IP's between clients this software has released my time and it worth every penny - in the lats year I have not had to track down a mistaken RBL listings once where as previously this was a monthly occurrence for some co-hosted clients. but every time I move a client over to use SMTP2Go the support overhead vanishes in this respect because it just works, I could not recomend highly enough.
Pros
the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.
Cons
As yet I have found no drawbacks, I can't fault the interface or the service.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
SMTP2GO A solution to blocked emails
Reviewed on 22/09/2020
I have several clients who were having their emails being rejected by various other receiving domains, by using smptgo they are now able to send emails and know that they will be received by their clients and no business will be missed.
Pros
Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew.
Cons
First time set up can be a bit daunting. Verification could be easier.
Response from SMTP2GO
Hi Tony,
We appreciate your awesome review!
Let us know if you have any questions. Happy emailing!
- Industry: Transportation/Trucking/Railroad
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
service is impeccable!
Reviewed on 14/05/2019
our ISP didn't provide an SMTP server with any reliability. our emails stopped going out and as our business is very much email driven it was vital to find a service provider that would be beyond reproach. Success was received once we were given a referral to smtp20 by our software providers. The referral proved to be perfect, and we have not looked back once since moving to smtp2go and nor will we. The very small issues regarding billing and service that we have had, were rectified immediately with 0 down time and superb & expeditious customer service.
Pros
No down time, superior service and communication is awesome!
Cons
my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.
Response from SMTP2GO
Hello!
Thank you for the amazing review! We are so glad that you are happy!
If you ever have any questions, please do let us know! :)
- Industry: Real Estate
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reliable SMTP Relay
Reviewed on 09/01/2019
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based
Pros
Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.
Cons
Cant really think of anything. Havent had a single issue
- Industry: Building Materials
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Solution to send a big quantity of Mails
Reviewed on 23/09/2020
We need this solution to send more than 800 mails instantly
Pros
Easy to use. Possibility to send a big quantity if mails and not be a spammer
Cons
For us this product is perfect and I have nothing to say against
Alternatives Considered
MailchimpReasons for Switching to SMTP2GO
it was easier to implementResponse from SMTP2GO
Hi Cesar!
Thank you for leaving such an amazing review! We really appreciate that!
Happy emailing!
- Industry: Real Estate
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Ironic Timing for a review request
Reviewed on 17/05/2019
Up to the above issue we have had no issues
Pros
Easy to set up and maintain
Reasonable cost
Cons
Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account.
Response from SMTP2GO
Hi John,
Thank you for your review! Let us know anytime, if you have questions regarding any emails from us.
We are ready to assist you! :)
- Industry: Computer & Network Security
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
SMTP2GO has been my go to for out bound email delivery for years.
Reviewed on 23/01/2019
With large copiers being used for scanning becoming the norm, I have used SMTP2GO to resolve issues that the tech delivering the machine could not get the scanning to work consistantly
Pros
I have only had to call tech support once over the 5 plus years I have used the service. The call was quick and my issue was resolved very quickly. There are very detailed reports that can be tweaked to you needs.
Cons
No Complaints. The one call I had to tech support was resolved so quickly I don't even remember what it was.
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 07/04/2021
Great Product, customer service, extremely reliable
Pros
Easy management interface, reliable uptime, simplicity of the service
Cons
Nothing so far - after nearly 3 years of use
Response from SMTP2GO
Hi Ryan,
Thank you for leaving us such a fantastic review. We really appreciate it!
Happy to hear that we have worked out for you. :)
If you have any questions, do let us know.
Happy emailing!
- Industry: Media Production
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very good tool for mail needs
Reviewed on 24/02/2019
We send out Businessmail and invoices from our Intranet through SMTP2GO and it's very reliable. Also our network devices use it to send notification mail.
Pros
It's very easy to setup, the prices are good, even for small businesses like ours. and with the API and the Webhooks, it's easy to get notified if something goes wrong.
Cons
Sometimes it's a little slow, but this does not happen too often.
Response from SMTP2GO
Hi Jens,
Thank you for the review!!
We are so happy that we are what you need!
Let us know if you have any questions.
Happy emailing! :)
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
No drama, ever!
Reviewed on 05/10/2017
Pros
Have found SMTP2GO extremely reliable and have never experienced any issues with the service. email delivery. User interface is simply, clear and easy to use.
There is a good level of detail available in the log files that is useful in tracking email delivery issues.
Cons
Only minor request would be to have the option to retain email logs for up to 12 months. This is functionality I would be happy to be a small additional charge for access to.
- Industry: Defense & Space
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very good Service
Reviewed on 09/01/2019
I solve the problem to configure the email once and mantain it always working even if we change service provider. From the business point of view, it means the possibility to easly manage requests, messages, wherever I'm and with any provider.
Pros
The capability to be use my email account on my laptop, mobile, table wherever in the world without to change any configuration.
Cons
Nothing, I found the service easy to set up, and easy to use.
- Industry: Transportation/Trucking/Railroad
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Communication with Customs
Reviewed on 09/01/2019
SMTP2GO has been used a crucial channel for our reporting to Customs for international removals of sea containers, air freight etc. It provides a critical link between our software and Customs for this mandatory messaging
Pros
No issues at all in the over 5 years we have used SMTP2GO
Cons
Nothing, we have been using SMTP2GO for some years without issue, invoicing is streamlined and there are no problems
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Perfect for us
Reviewed on 08/02/2019
Makes managing the email output from our clients websites simple and secure.
Pros
Allowed us to dump a dedicated mail server for all our website traffic and save a lot of grief. API is useful for doing some bespoke reporting for clients and individual limits allow us to manage how clients use our resources. When you call they answer and have a sensible conversation not just reading from a script.
Cons
We have to pay for it, only joking. Would like to filter reports by more criteria, more closely related to our clients rather than email processing criteria.
Response from SMTP2GO
Hi Roger,
Thank you for your review. We love your suggestion about reporting! We appreciate it!
Reach out if you have any questions.
Happy emailing! :)
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Allows you to send emails with confidence
Reviewed on 22/09/2020
I am a web design agency that hosts my clients sites and provides POP3 email services as part of it. Outgoing emails being blocked by spam lists was a huge problem and very frustrating - SMTP2Go solved it! I highly recommend it.
Pros
Easy to setup and use with no hassles with a simple but effective admin area. The ability to monitor and filter sent emails is fantastic.
Cons
From my perspective and use there is nothing not to like.
Response from SMTP2GO
Hi Brent,
Wow! Thank you for the amazing review!
Keep recommending us and reach out anytime you have questions!
- Industry: Financial Services Software
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to set up, multiple verification options, reliable.
Reviewed on 06/10/2017
reliability, cost savings
Pros
SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.
Cons
Higher tier plans could cost a bit less.
domains allowed list could also be restricted per user.