Tempo Timesheets Reviews

Tempo Timesheets

4.3 (210)
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#1 time tracking app for Jira since 2010.

Overall rating

4.3 /5
(210)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support Software
4.3/5

91%
recommended this app
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210 Reviews

Verified Reviewer
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Daily monitoring

Reviewed on 20/08/2023

Pros

It allows us to have the time of our tickets in progress, by actions and final. The management of our daily is more consistent and therefore efficient. It allows to have our stats (Daily, weekly, monthly,...)

Cons

It sometimes crashes, but this is very rare.

Chidozie
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tempo works for me.

Reviewed on 18/10/2019

Pros

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

Cons

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Tempo Timesheets

Integration with Jira and timer and all my employees at the time could use it remotely. Quickbooks didn't have that option. Having it as an online product also allowed be to keep tabs on work being done and time it was taking to accomplish tasks.
Roy
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Just ok

Reviewed on 18/10/2019

Pros

It tracks time by issue and outputs the data into reports that are mostly usable.

Cons

It’s slow. Despite me always selecting things like grid view, etc., it often reverts back to other views I don’t use. Timesheets always default to displaying the entire current month - even when it’s the first day of the month.

Alternatives Considered

Redmine

Reasons for Choosing Tempo Timesheets

For jira

Switched From

Redmine

Reasons for Switching to Tempo Timesheets

Price
Jonas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great tool in an agile world

Reviewed on 21/10/2019

We've merged two different companies in the last year, with different (and complex) time reporting...

We've merged two different companies in the last year, with different (and complex) time reporting solutions.
Our biggest problems is the company structure we have. It doesn't fully align with Jira's thought of how a project is defined, where in Jira a project is tracking the life cycle of a product and in ERP a project is what a project manger traditionally would define as a project.

Tempo as a tool on it's own is really easy and intuitive to both administer and use. For a simpler (more modern) company structure it would have been a much easier implementation.

Pros

The ease of use for end users, it's very easy to on board new users to have their time reported.

Cons

Our management would like to have a bit more configuration when it comes to the reports, especially utilization to not only take logged time into account, but also include expected time.
Lacking approval on account basis rather than just full timesheet.

Jakub
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Coming up with a name is always the hardest task, don't force me to come up with a name FOR A...

Reviewed on 29/10/2019

Pros

Ease of use - everything is found where you'd expect it and it "just works"
Customizable reports, mainly really intuitive grouping and filtering
Fresh look

Cons

Inability to disallow logging to selected issues

Alternatives Considered

Jira and Harvest

Reasons for Choosing Tempo Timesheets

Integration with newly implemented Jira

Switched From

Toggl Track

Reasons for Switching to Tempo Timesheets

Recommendation by partner company Set of features Fresh look
Luke
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy and effective time tracking

Reviewed on 21/12/2021

Great timesheeting tool with excellent integration with Jira and superb reporting

Great timesheeting tool with excellent integration with Jira and superb reporting

Pros

Tempo Timesheets is easy to install, configure and use. The Chrome plug-in is helpful to start and stop the timer and the reporting is excellent. It’s deep integration with Jira makes it unparalleled as a time tracking tool for Jira

Cons

The roadmap of new features is a bit slower than I’d like.

Brian
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tempo = Awesome

Reviewed on 22/10/2019

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time...

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time consuming and painful.

Pros

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

Cons

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tempo Timesheets review

Reviewed on 20/10/2019

We use Tempo Timesheets to show how many hours we work in each issue.

We use Tempo Timesheets to show how many hours we work in each issue.

Pros

It's easy to work with the Tempo for both timekeeping and information extration.

Cons

Not being able to automatically email users in case of missing timekeeping.

Danielle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good, but not great

Reviewed on 23/10/2019

Overall Tempo is a useful tool for time tracking against projects, but for the money can definitely...

Overall Tempo is a useful tool for time tracking against projects, but for the money can definitely be improved.

Pros

I like that this software integrates seamlessly with Jira Core, Software, and Service Desk.

Cons

I don't like the limitations on the reporting function and that I can not select which fields are exported in a spreadsheet.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Does the job well

Reviewed on 29/10/2019

Pros

The ease of reporting between projects and users as well as being able to view planned time

Cons

The limitations on using custom fields for reporting

Indika
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Tempo is good

Reviewed on 29/10/2019

We had a issue of developers time tracking in proper way which should align with Jira. Tempo was a...

We had a issue of developers time tracking in proper way which should align with Jira. Tempo was a good selection to us.

Pros

Tempo is very easy to use compare to other tool. Its seamless integration with Jira, make our life easier for the project managment.

Cons

Tempo cost if bit higher compare to other altnatives.

Alternatives Considered

Redmine

Switched From

Redmine

Reasons for Switching to Tempo Timesheets

Integration with Jira

Response from Tempo

Hello Indika,

Thank you for taking the time to give us a review. We work hard to make Tempo Timesheets easy to use and we appreciate your positive feedback!

Best,
Sarah from Tempo

Cynthia
Overall rating
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great For Developers

Reviewed on 23/10/2019

We're solving the issue of tracking time for developers that don't clock in and out with a time...

We're solving the issue of tracking time for developers that don't clock in and out with a time clock. We want to know that they're keeping busy and this let's us see what they've been working on down to the individual ticket.

Pros

As both a user and administrator, I like Tempo Timesheets because it was easily integrated into the workflow of our software development team. I get a great visual overview of who is using it (and who is slacking off) by just glancing at the dashboard. I also love that I can log time right within the tickets. This is a very simple to use product and that's just what my team needs!

Cons

The permission structure took some time to get figured out. It was fairly convoluted for me to see my own team's time even as the administrator. I figured it out but it took a good deal of reading and experimentation.

Alternatives Considered

ADP Workforce Now
Lillian
Overall rating
  • Industry: Program Development
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great timesheet application

Reviewed on 18/10/2019

Even with the cons above still helps in one-stop-shopping with JIRA on all the information I need...

Even with the cons above still helps in one-stop-shopping with JIRA on all the information I need and the ability to export all fields to do reporting is very helpful with reports to clients and internal stakeholders.

Pros

The different ways to be able to enter time - especially the daily view with the time. Good integration with JIRA and Ease in customizing and editing.

Cons

Not being able to report fully on how I want (e.g., export into Excel indicating time by week periods); GUI issue where you have to scroll to the bottom to navigate - logged bug). Still not sure how to work the teams and calculation of remaining time vs estimation and ability to add a field to show % complete. Would be good to be able to select which fields to export to excel and save that - would save me a lot of time.

Sophie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Tempo, how could you improve it?

Reviewed on 24/10/2019

Pros

- I like the UI
- Having the mobile app is very useful (approve the timesheets for example)
- I like to see Tempo from JIRA

Cons

- Some bugs as any other software, but the customer service always helped me
- There's a bad management of competition when 2 people log there time at the same time.
- The mobile app could have some improvements/new features
- JIRA is a complex software. Integrating a plugin to it is not an easy task
- As an admin I can't approve my own timesheet/re-open it, manage it like any other timesheet. If there's a mistake in my timesheet I have to ask to another admin. Unless there's a permission I missed?
- When searching a task when you log your time, you start with the key of the task in JIRA (KEY-123) but it only shows recently viewed tasks, you can't have the whole liste and search the one you are looking for (it should show the most recently viewed at the top and then all the issues.
- It would be nice to be able to duplicate a task logged in the timesheet
(these feedbacks come from the whole team)

Svetlana
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

New look and fell has very bad UX

Reviewed on 18/10/2019

Pros

Adding to Jira missing work reporting capability needed for billing and cost tracking, making work reporting easy.

Cons

With new look and feel reviewing reports became nightmare. Missing expand and collapse, layout is taking too much space, difficult to eye track work description and other data, like hours. We spend now 3 times more time than before to confirm reports and bill clients. We are looking into other options, even moving away from Jira.

Christopher
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

What's next?

Reviewed on 18/10/2019

Continue improving the product. We're using it and I'd like to push it out to others in our company.

Continue improving the product. We're using it and I'd like to push it out to others in our company.

Pros

I've used up to a dozen time tracking products, and the easy of use on this is the best. It creates less pain for a painful process of time tracking.

Cons

Some parts behave as unexpected. Removing people from teams/jira messed up their reports. Deleting Jira issues also deletes the time (This one is key - it'd be awesome if I don't have to worry about this)

Rebecca
Overall rating
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple tool that fits my needs

Reviewed on 28/11/2023

Pros

A really easy tool to use, great for copying previous time cards and re-using them.

Cons

Once a timesheet has been submitted there's no way to request the time sheet back if you need to make amends. I have to emailed my line manager to ask.

For smaller amounts of logged time (under 30 mins) there isn't room to see the notes and if I've previously submitted the time sheet I can't click into the card to see what the time was for.

Bryan
Bryan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Tempo Timesheets

Reviewed on 24/10/2019

Pros

Tempo Timesheets is a great app for time tracking when using Jira. Its ease of integration with Jira is very easy and intuitive to use. Being able to have specific teams with a supervisor for quicker and easier timesheet approvals is key. Along with having the ability to add accounts along with custom worklog attribute fields to help label the work being logged!

Cons

The reporting in Tempo is not bad but it could be better. Unfortunately, all Tempo data can not be pulled to give you a full picture of what your company is logging total work towards with Jira information. Tempo is making efforts in approving this.

Adam
Adam
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Essential add on to Jira

Reviewed on 29/10/2019

We have integrated Tempo Timesheets across our company and it is being used by the developers as a...

We have integrated Tempo Timesheets across our company and it is being used by the developers as a means to track time and for managers to output really helpful data and business intelligence.

Pros

Tempo brings the most comprehensive and impressive timesheet management to Jira - we have found this to be the best timesheet management add on with an excellent array of features and a decent mobile app.

Cons

Putting all the Tempo products together gets very expensive but we've generally found them to be good value for money.

Response from Tempo

Hello Adam,

Thank you for giving your feedback - we're very pleased to hear you're happy with Tempo Timesheets!

Best regards,
Sarah from Tempo

Stefanie
Overall rating
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tempo Timesheet - great to have!

Reviewed on 23/10/2019

Benefits are now that we can keep our time spend on specific projects which helps to estimate if we...

Benefits are now that we can keep our time spend on specific projects which helps to estimate if we overspend or underspent on a project. It is great that it interacts with Tempo Planner so that we can now also compared the planned hours to the worked hours. It helps is to keep track of time that needs to be worked on a project.

Pros

That it interacts with Jira, that it is easy to use and that it provides all sorts of reports (user, project issue etc.).

Cons

The calendar view is extremely confusing and I also don't think that the way it interacts with Tempo Planner works very well. So all of us keep ignoring the calendar view.

Guillaume
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great but expensive

Reviewed on 28/10/2019

Tempo in my company is a step before put the time in the financial tool.
Projects managers checked...

Tempo in my company is a step before put the time in the financial tool.
Projects managers checked if time spent in Tempo and in the financial tool are the same.
Without Tempo, checked only in Jira would be too tedious.

Pros

Ergonomics / Nice
Goods features : move time / my work /teams. Overall timesheet is convenient !
Good reports to verify quickly

Cons

Expensive for a tools which is use to see "only" time spent.
- Can't be use for project management to consolidate Estimate/Remaining and spent. We use EazyBI for that.
- Can't verify if a user has 8h each day (for example) if this user work on a project you don't have rights. Perhaps have a line with no details but indicate thats the user spent time on an other project
- Can't use "Submit period" feature when a user works on multiple projetcs with mutiple projects managers. A manager should validate only time spent on his project.

Vendel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Tempo Timesheets at our company

Reviewed on 20/10/2019

We are using Tempo in our projects for our customer. It's very important to have a detailed time...

We are using Tempo in our projects for our customer. It's very important to have a detailed time logging possibility. Tempo integrates well into JIRA Cloud but some of the features (e.g. tracking in the browser and not in the mobile app) are not intuitive enough.

Pros

- Good integration into JIRA Cloud.
- Existing mobile

Cons

- Reporting feature is not perfect enough.
- Usage as a user is not intuitive enough (for the first time)

Ayomikun
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good for resource management

Reviewed on 01/01/2024

Pros

Tempo makes working with Project managers for resource assignment/planning easier

Cons

It's always a stress completing timesheets. Looking forward to see more AI features in Tempo

Allister
Overall rating
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Well made and useful timekeeping software

Reviewed on 24/10/2019

Pros

For the most part Tempo is trouble-free. It allows users to log their time against JIRA issues and managers to build reports based on that data. It's largely intuituve and has few "gotchas". Users don't need to bother administrators much. We've had very few problems. Support is good.

Cons

I feel they've tried to make it too sophisticated in places when most people want only very basic functionality.

David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very feature rich time tracking for JIRA

Reviewed on 23/10/2019

I use this every day for tracking my time and billing clients. It's indispensible to my business...

I use this every day for tracking my time and billing clients. It's indispensible to my business and saves me tons of time.

Pros

Easy to use, feature rich, great analysis and charts, integrates almost completely.

Cons

Besides using sprints, hard to export a quote. Sometimes estimates displayed in cards aren't accurate. Wish there was a way to connect it with Intuit or PayPal products for estimating and billing.