kvCORE Reviews

I love everything about this program. I get most of my business from here, its very easy to use and makes me look professional.

Nothing really, I can't think of a single problem I've ever had with this software and I have used it for some time now.

Very intuitive and easy to use. Love the AI and the seamless integration from website and CRM. kvCore is heads and shoulders above all other CRM platforms out there!

I would like to see more reporting available for my team members so I can monitor if they are using the system propertly.

Some how helpful I stay connected with my clients

Not easily accessible
It takes a while

Getting leads. The ability to use the program to get leads into it and the great support and educational component in how to get leads.

After using Top Producer for 20 years, I find kvcore does not have the same abilities to manage the lead data. Cannot find a contact by street name. Also Top Producer has a closing and listing management aspect which is kvcore does not

CRM and tracking what my clients are doing!!

That the campaigns are not what customers want! Market Leader has awesome campaigns that give customers reason to open up your email! Only thing KV Core needs are better email campaigns to stay relevant with our customers

All the integrations, the automation and the ease of lead window. Easy to use and customize

the software its self has been great- customer service is another story. very unhappy with the timeline and lack of communication with in the company for any help with this software.

Clear integration with SkySlope and QuickBooks

Not all data from SkySlope is yet programmed to core back office. Example the W9’s that are uploaded into SkySlope that will eventually need 1099s filed do not have a bucket to upload to into the back office… This Has to be a manual process for us

It is very easy to use and ideal for my industry of real estate.

I wish I could see what campaigns have ran and ended with certain clients so I don't repeat on accident. Also it would be nice to have a feature to send the property valuations over text messages.

Lots of features and add-ons available.

Limited ability to customize things. Websites all look the same. Color schemes limited.

There’s so much you can do with kvcore, including add-ons on top of the preexisting features it already offers

Given that there’s just so many features, it can get quite overwhelming

Easy to setup and implement as long as you spend the time to do it. It does not take a lot to learn to get started and you can increase your efficiency if you take the time to learn the nuances, even if it is on the go. KVC is full featured and as they have added some terrific features over time I find the ones that apply to my business are easy to implement. Between the community, Facebook group, and helpful videos all have been beneficial whether it is trying to figure out how to do something or to get ideas on how to implement features into my business.

Like any software there are bugs and features that I wish it had to make life easier, but realistically there is nothing that will be 100%. The lack of extended support hours can be frustrating when these issues are encountered since I'm in an industry that involves long nights, weekends, and working holidays.

Artificial Intelligence! It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Support is not great... the chat feature takes a while to obtain a response and usually they don't understand what you are asking and you have to explain like you are talking to 2 year old. It's easier to use the help feature and online information and figure it out yourself.

KVCore is easy to use and helps me stay on top of my databse.

My only dislike is when a client unsubscribes I don't always get an alert and I haven't discovered (or asked) if there is a way to find out who has unsubscribed.

Deal management with the ability to upload documents.
CRM with the ability to do lead generation through squeeze pages and landing pages
Email Campaigns
Text Campaigns
Lots of addons to make you successful

Mobile site could use some work. Can't use all the features that's on the computer based platform.

I like the library of videos to help aid in learning the platform.

I wish there were other features to it that I have submitted to the team to review. But there is a lot of positivities

This is the most powerful lead nurturing tool I have ever used. It is a combination of lead generation, CRM, IDX, and web site. It requires very little set up in order to use...it is almost ready "right out of the box". One very useful feature is the ability to see all properties viewed by a prospect and all correspondence with them on a single screen. Building landing pages & squeeze pages is a snap and sharing out to social media is quick and easy. Nurturing leads is almost totally automatic, behavioral automation is wonderful.

Some of the navigation is a bit "clunky". For example when viewing multiple prospects information you almost have to start over at the dashboard to go from one prospect to the other. This is a bit distracting, but overall the entire system functions very well.

A one-stop CRM. Videos, the ROBO help desk, the conversation is then sent to me in a message, the team follows up to make sure the answer was sufficient

The videos are great, but a step by step written procedures would make this #1, more outstanding, easy for everyone to use regardless of IT easy. No one has videos and step by step. written documentation for training

I love my kvCore software. Before becoming a full time agent at Exp Realty, I worked as a marketing assistant for many different agents. through many different organizations for 6 years. I have not been able to find a CRM and marketing service that is so easy to use or as intuitive as this kvCore is. I enjoy the fact that if I need help, there is a button on my page and I can get help straight away. I can see my active clients and can text or email them directly from the page. It's an awesome system and I am comfortable knowing that my work is being leveraged by great software.

There is one improvement I would consider. I would appreciate being able to bulk email my whole database at one time. I do understand the risk of my email could be blocked by Spam bots for doing too many emails at once. I guess this restriction is for my own good. Thank you for looking out for me kvCore

kvCore is an amazing CRM with great support for any questions you may have. Clients are able to communicate with me easily with the text message availability and connecting my email to the kvCore system. I can see who is looking at what property, keep conversations going and keep a record of what I have done with each client.

I would like to see an app for the client so they can download to their phone and do a search, which will then alert me to what they just looked at. I can catch it at that moment.

It integrates well with how we do things at my brokerage by providing add-ons that help you to transition over with only minor hiccups, if any. Squeeze pages, Zillow, Facebook, and Google Ads integrations are great too. All sorts of tools that can help you do your business including auto dial and voicemail drop. Alerts you to false phone messages and automatically finds more info about your leads if any exists.

I don't like some featuress of the IDX web page, how your profile picture is so huge. Also have to scroll way down to get to Just Listed, Reduced Price, etc. when for me it would work better to have those features closer to the top. Would like to have the option of where to place those types of widgets.

The best features are its functionality and intuitiveness. The system helps me maintain control over my current and future business. Without it, I would have much less control over my schedule.

There are a few bugs being worked out with the merge tags in emails. The IT team is currently working on a fix and maintains communication during the process.

Main reason was the powerful and easy to use CRM that my agents will actually use and grow their business with.

The only issue I have had is keeping my agents focused on the basics in implementing KvCore into their business before they get too distracted by the other bright shiny things that KvCore offers.

easier to use than a lot of broad use CRM applications
Value for money
Their Facebook boost is incredible and worth every penny

So many features it’s hard to find things
Poor iPad experience
iPhone app feels tacked on and not a priority

I compare this program 's CRM's abilities like that of Microsoft Excel. Like Excel, KV Core is limitless. It is truly up to the agent how far and imbeded they want KV Core in their daily business duties. It is a game changer, and even though I'm about 2 1/2 months into the program, I am still learning alot more about it. Which is a fantastic thing.

The only thing I don't like are 2 things:

1. You cannot find all the properties that all fall under a specific property management company. You must look for every property individually. Also, the status of the home cannot be seen on KV Core. If the property is pending back ups, Leased, Expired etc, you can only see that on the MLS.

2. You only have these choices on the frequency of sending alerts: Never, Instant, Daily, 2x/week or Weekly. There is no in between. What if my client wants one monthly alert at the first of the month or something? There should be a fully customizable alert system in place. Different clients, different needs.

Being able to keep up with my lead , soi and client database. It is so easy to use and helps me keep track of everyone and my transactions.

When I am sending out a mass text and have multiple pages the system will always send me back to the very first page and I have to scroll down and hit the correct page number then scroll back up and send out text. This gets to be very time consuming when you have 1,000's of leads and clients in a system.