kvCORE Reviews

I Love that once a lead comes in the system will automatically follow up with emails and text messages that are very engaging. The ability to create squeeze pages and use a smart number for lead generation is also really great. It really is a tool every Real Estate agent should be using !

I can say i'm not the biggest fan of the single smart number for the entire office. We have had a little bit of confusion with agents receiving a lead that someone else is already working with, and then trying to communicate with that lead through the smart number. Once the lead was transferred to the proper agent , then when communicating with the smart number the buyers still though it was the previous agent sending messages since it was the same number.

The features are endless... if it's possible, kvCORE can do it!

There is no autosave or tabbing available when entering property details for database entries. Having to use the mouse to click save is annoying. Type in the street address. SAVE. Type in city. SAVE. Type in State. SAVE, etc... please fix this!!!!

This product is easy to use and maneuver for most people with the knowledge of CRM's. The onboarding and setting up process was an ease. Updating data and interfacing with it on a daily basis is very manageable.

The integration of this product for us was very easy. I haven't found a feature yet that I don't like or have had an issue with.

I like the fact that the system is geared towards lead follow-up and it helps drive agents to follow-up with leads. It is also nice to have an integrated dialer, email system and texting included all in the lead view. The IDX website is also very good

The product only came out in November 2017 and it shows. Customer Support and product quality are poor. Customer Support fights back on every bug you find saying it's working as designed. The only way they will fix bugs is if you escalate them to your Success Manager. Here is my current bug list:
1.) 103207 - Search on Hashtag only matches the first part of the hashtag before the hypen, so Buyer-A and Buyer-B are both matched then you enter Buyer-A. Closed as working as designed.
2.) Auto responder message says "Oh its Sandy Jamison, we've been talking on sandyjamison.svhousesearch.com - sorry to bother you, just wanted to see if you had interest in looking at homes this weekend.  - Per [SENSITIVE CONTENT HIDDEN]
on 12/26 we can't configure this or turn it off. It is sent every time someone replies back 'Who is this?". This is causing problems with our seller leads and since we turned the system on last week have had three confusing situations with sellers. Since half our leads are sellers we can't use the text features of KVCore.
3.) Sprint cell phone customers see a "Scam Likely" message when they are called from the Smart Number, They are refusing to try to fix this.
4.) 106227 - Hashtag search list in Smart CRM & Lead Editing have entries in it that don't match any records, such as ApptSet, appointmentsetbychristia, appointmentsetbyjanan, appointmentsetbychristina, RescheduleAppointment. They are refusing to try to fix this.
5.) They only support Google Chrome.

They have everything I need at the tap of a button. So user friendly and easy to navigate through

Honestly there really isnt much I dont like. I have used this system for 2 years now and love it everyday

I love it. its a great product for what it offers.

I like how easy it is to use. It was very similar to Convert Kit and Active Campaign. I would like to see the option to edit landing pages and more edit flexibility. More ability to create if-then scenarios within the campaign options.

I like that it's easy to stay in touch with past, present and future clients and it gives you different options to do so.

It is not as easy friendly as I thought it would be and it's taking time to get used to it

I really love how easy this program is to use and it has so many options and extras that I haven’t even begin to touch yet and I’m so excited to start using this for my business

I don’t believe I disliked anything everything is pretty clear there’s just so much to use I haven’t even use it all

Boost is a good product for agents to use.

Make it rain charges to much with no results. Very minimal leads achieved.

I love how easy it is to use this CRM compared to others. Ease of navigation, it doesn't take much to start using it and help is available anytime you need it. The interaction between the search function and the consumer is laid out beautifully with great pixel/photo quality. It literally is the first CRM with built in lead-generation that has actually generated leads. I also love that you can track your referrals.

Some of the campaigns are hard to edit and implement. I might just need to learn a little more of the functionality here. Also, the website is hard to customize.

KVCore is easy to use and helps me stay on top of my databse.

My only dislike is when a client unsubscribes I don't always get an alert and I haven't discovered (or asked) if there is a way to find out who has unsubscribed.

It integrates well with how we do things at my brokerage by providing add-ons that help you to transition over with only minor hiccups, if any. Squeeze pages, Zillow, Facebook, and Google Ads integrations are great too. All sorts of tools that can help you do your business including auto dial and voicemail drop. Alerts you to false phone messages and automatically finds more info about your leads if any exists.

I don't like some featuress of the IDX web page, how your profile picture is so huge. Also have to scroll way down to get to Just Listed, Reduced Price, etc. when for me it would work better to have those features closer to the top. Would like to have the option of where to place those types of widgets.

There is a lot of features and all of them actually do what they advertise. It’s also kinda simple to learn after you get the hang of it.

The design and speed. I know it just went through a redesign recently and it definitely improved but I live on that minimalist lifestyle and I like the clean modern feel when this has more of focus of getting the task done and less concerned with look. There are also times when I do an action and it takes a second to show the action.

I love the built-in AI. My clients seem to really engage with the site and do actively come back. Its user interface is intuitive. I myself have experience with CRMs but I have other agents that are not very tech-savvy and they are able to jump in and begin using it fairly easily. Set-up and implementation were easy.

I do wish it had the ability to text more than one person at a time. When I set up a transaction with a couple, I always start a group chat so we can stay on the same page. I end up not being able to fully utilize my smart number because I can not setup a group chat. Also, would like to be able to use emojis and send attachments in texts - not just listing links.

I would like to have the ability to customize some of the features. We specialize in Trust and Probate and I find myself forcing parts of the program to work, utilizing fields as others to save info, etc.

I would like to be able to import and export a little easier. I use Zaps to do many functions.

Deal management with the ability to upload documents.
CRM with the ability to do lead generation through squeeze pages and landing pages
Email Campaigns
Text Campaigns
Lots of addons to make you successful

Mobile site could use some work. Can't use all the features that's on the computer based platform.

kvCore is an amazing CRM with great support for any questions you may have. Clients are able to communicate with me easily with the text message availability and connecting my email to the kvCore system. I can see who is looking at what property, keep conversations going and keep a record of what I have done with each client.

I would like to see an app for the client so they can download to their phone and do a search, which will then alert me to what they just looked at. I can catch it at that moment.

The best features are its functionality and intuitiveness. The system helps me maintain control over my current and future business. Without it, I would have much less control over my schedule.

There are a few bugs being worked out with the merge tags in emails. The IT team is currently working on a fix and maintains communication during the process.

Love that this auto generates calls to do each day- not all of them are ones that actually need to be called but it is useful for me to see names pop that I wouldn't think to "look" for- it's great that I can be directed towards some work without trying to drum it up out of thin air.

The app can be wonky at times- I will make calls using the app and it will just be loading and not let me update my list or enter the notes about how the call went. That then leads me to have to close out the app and then re-open and usually my note will not have saved so then I have to get on the computer and enter it from there.

I compare this program 's CRM's abilities like that of Microsoft Excel. Like Excel, KV Core is limitless. It is truly up to the agent how far and imbeded they want KV Core in their daily business duties. It is a game changer, and even though I'm about 2 1/2 months into the program, I am still learning alot more about it. Which is a fantastic thing.

The only thing I don't like are 2 things:

1. You cannot find all the properties that all fall under a specific property management company. You must look for every property individually. Also, the status of the home cannot be seen on KV Core. If the property is pending back ups, Leased, Expired etc, you can only see that on the MLS.

2. You only have these choices on the frequency of sending alerts: Never, Instant, Daily, 2x/week or Weekly. There is no in between. What if my client wants one monthly alert at the first of the month or something? There should be a fully customizable alert system in place. Different clients, different needs.

I like the mass email feature and the fact that you can create templates to make this automated. It also tracks every interaction.

Make it easier to send a message to all contacts.

Software keeps motivated! I like checking it from my phone or home PC. Gives me a routine everyday...

Email is not use friendly. Sometimes it wants you to choose canned letter which I prefer to write my own.

The many features including task management, lead management, and Web IDX manager all in one place makes this *mostly* a one-stop shop.

While this is a free program, you do have to subscribe and pay for a lot of necessary add-ons, and the system can be quite buggy or clunky at times.

I like the landing pages, newsletters, and the ability to add mls search

Sometimes emails are not sent to my clients

The automatic behavioral follow-up. When any prospects or clients login to any system associated with this CRM, according to their actions this is why I automatically put them into a automatic drip campaign that will help them to move to the next step quickly. Is hands off you have to do nothing but set it up correctly.

The app for CRM, does not allow you to do the same options that are given to you from your computer. It's only good for entering in Leads.

I use KV Core everyday. I have it synced to all me lead sources and have smart campaigns set up automatically. It is a great tool and if you take the training, you see how many great tools it offers.

nothing, I still learning new ways to use this product