Whatagraph Reviews
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83 Reviews
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
They Hear Suggestions AND Implement Them!
Reviewed on 08/10/2019
Pros
When I have had questions or asked if an option was available and it wasn't, the Whatagraph team took actual interest in what I was trying to do and went above and beyond to help me and also added in the feature that I was specifically looking for to make my report even better for my clients. I've never felt more heard from a company in all my life, seriously, it was awesome that they took my suggestion and actually did it.
Cons
There were some small things that I didn't prefer when I first started to use this platform, but as time has gone on, everything that I didn't prefer was updated and is no longer an issue. This platform is very comparable to others in regards to features, however, this platform is the most budget and user-friendly.
Alternatives Considered
TapClicksResponse from Whatagraph
Thank you so much for the nice words, Theresa! Hope we'll continue to meet your expectations going forward :) And always feel free to reach out.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great reporting software
Reviewed on 07/10/2019
Overall is a great reporting system, not many similar alternatives, I can see Data Studio as an...
Overall is a great reporting system, not many similar alternatives, I can see Data Studio as an alternative but it's far more complex and technical.
It's easy when you design a simple report, but when you are looking to create something big, it becomes frustrating!
Pros
Great list of data sources to pull from,
Ability to drill down into the data, segmenting, sorting, etc.
Great customer services, always been helpful and were deploying almost every suggestion we have requested.
Cons
It could take hours to built reports, even if they are templated. We could spend hours on designing reports instead of analysing the data.
Response from Whatagraph
Hey, Guy! Thanks so much for your feedback. I'd love to help you speed up the process with report building, I'm sure we can find ways to speed up the process for you. Please reply to my email and we'll be able to figure something out.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good value for your money.
Reviewed on 01/10/2019
Pros
- User-friendly interface.
- Easy to add accounts and various channels.
- Ability to increase the number of sources for your team without the need to contact support (upgrade your membership).
- Automated reports.
- Email notifications in case one of the sources get disconnected.
Cons
- The company is located in Europe and doesn't have 24/7 support. For someone working from Canada's West Coast, it is incredibly hard to get a timely response and support.
- Troubles with connecting social media channels due to various APIs. Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.
Response from Whatagraph
Thanks so much for your feedback, Adina! A 24/7 support is definitely something that we've been considering and will hopefully implement next year as the company grows. As for the API disconnects working super hard on fixing that as we know how much frustration it causes. It's hard to control what happens on the third-party's side, eg. Facebook, but we're absolutely aware of the issue as are trying to find other ways to prevent it from happening.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Time-saving agency reporting with fantastic customer service
Reviewed on 31/08/2022
Fantastic! Before Whatagraph we were using spreadsheets and downloading data from social media...
Fantastic! Before Whatagraph we were using spreadsheets and downloading data from social media channels. Whatagraph has easily reduced the amount off time we spend on reports each week and month, allowing us to focus on insights and recommendations.
Pros
Integrations with all the main social media channels we use for clients has provided some fantastic time-savings. This, alongside incredible customer service and relative ease of use, is what I like most about it.
Cons
Having to manually download some data and use spreadsheets for some channel metrics (Twitter specifically) is very annoying but I understand that is an API issue that Whatagraph probably can't do much about. I'd also like to have slightly more flexibility on report design.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The COMPLETE Reporting Solution
Reviewed on 07/10/2019
Overall, Whatagraph continues to serve my reporting needs better than anything else available. And...
Overall, Whatagraph continues to serve my reporting needs better than anything else available. And I regularly research... Love it!
Pros
Connecting all my client systems into one, high quality report is a huge time-saver.
Cons
I would like more control over my reports - Moving into separate client folders would be appreciated.
Alternatives Considered
Google CloudReasons for Choosing Whatagraph
Scope of integrations, flexibility of design and the support available is fantastic!Response from Whatagraph
Amazing to hear that, Kevin! Working hard on meeting your expectations and delivering something new and more powerful so you'd enjoy Whatagraph even more.
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Beautiful but not optimal
Reviewed on 25/09/2019
Great help from the team, but I only keep Whatagraph for an accessory use for now (small reports on...
Great help from the team, but I only keep Whatagraph for an accessory use for now (small reports on a given campaign).
Pros
- Simple reports fast to build
- Good looking widgets
- great support team (big up to reps)
Cons
- not enough freedom in the size and design of widget
- no choice of landscape format
- not enough data available
- No enough freedom in the number of rows and columns in one chart.
- INCREDIBLY COMPLICATED in term of choosing of dates (multicalendar)
Alternatives Considered
Google Data StudioReasons for Switching to Whatagraph
I continue using Data studio when I design more sophisticated graphsResponse from Whatagraph
Thanks so much, Alexandre! Passing this on to our product development team. I know they're looking at the multicalendar feature very closely, so we should have more intuitive functionality pretty soon.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good dashboarding solution, the best support
Reviewed on 24/08/2022
Scalable reporting and monitoring when compared to GDS, and a very friendly team!
Scalable reporting and monitoring when compared to GDS, and a very friendly team!
Pros
The software is excellent, it can do anything Google Data Studio can but comes with scalability and a great support team. All data connections are built-in, so no need for expensive third-party connectors.
Cons
The development cycle is aimed at pleasing the greatest number of people, which means very specific requests might never make it.
- Industry: Graphic Design Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great if you are heavily attached to SM
Reviewed on 20/09/2018
Pros
If you run a Social Media Agency this is THEE program to have. However, if you are not heavily attached to SM then it's true value may be lost. I love the interface and the ease of use. It has a ton of great analytics and they email you reports that would be super valuable if you were an agency that managed social media accounts
Cons
This is probably the gold standard social media tracking. I think it is a fantastic program.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
All tool every marketer should have.
Reviewed on 13/07/2022
I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks...
I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks from the customers I use it with. It’s just a really great tool.
Pros
The ease of use and deployment make whatagraph a must have in your Martech bundle. It allow you to monitor traffic and social plateform automatically and even send the report needed to your clients without you having to do the heavy lifting. Design is great and make the data easy to read for customers. Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time! Very professional and kind.
Cons
I did not yet find something what limit my use but I’ll update my post if I do at some point.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Client Reporting Made Easy and Visually Pleasing
Reviewed on 26/11/2019
Very pleasing. Easy to use, clean reports, automation at it's finest!
Very pleasing. Easy to use, clean reports, automation at it's finest!
Pros
I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!
Cons
All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.
Response from Whatagraph
Thanks, Ricky! We have some exciting releases planned for 2020 so stay tuned and hopefully, we'll take down the market together :)
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Exellent and flexible tool
Reviewed on 26/08/2022
Pros
- Extremely fast and capable customer service
- Easy to customize for customer's needs
- Supports almost every channel
Cons
-Traffic sources have been dropping from time to time.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Very ease of use and great support
Reviewed on 22/01/2020
I am very satisfied with Whatagraph. It's an easy to use software, has lots of integrations, lots...
I am very satisfied with Whatagraph. It's an easy to use software, has lots of integrations, lots of visualization and if you have a question you get instant great answers.
Pros
Whatagraph is easy to use and lots of integrations
Cons
I work for several clients and it's not easy to adjust the templates with the correct branding.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent platform for multi-level reportings
Reviewed on 05/10/2022
Whatagraph makes reporting and monitoring of multi-customer dahsboards easy and fun. We are able to...
Whatagraph makes reporting and monitoring of multi-customer dahsboards easy and fun. We are able to identify critical campaign performance issues which allows the team to improve the campaign goals.
Pros
The data visualization is excellent. It is very easy to set up reportings and dashboards.
Cons
Sometimes the data source integration is a bit tricky but the customer support is very quick and extremely helpful and qualified to sort out any issues.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Whatagraph review
Reviewed on 22/08/2022
It is a very good tool for data visualization, and i like it much more than Google Data Studio or...
It is a very good tool for data visualization, and i like it much more than Google Data Studio or Power BI as i have used before.
Pros
It is very easy to navigate i Whatagraph, and design the dashboard how you want it.
Cons
Some of the sources can be bugging ut sometimes, and the connections are wrong. But the support are always there to help.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Whatagraph brings better visibility for Marketing KPI's
Reviewed on 17/03/2021
Whatagraph brings better visibility for metrics all around marketing department.
Whatagraph brings better visibility for metrics all around marketing department.
Pros
It's very easy to merge APIs from many different sources and the automation is great. You can have all data in one place and present it with one click during meetings.
Cons
UI interface can be improved. It takes some time to setup first reports.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Automate your reports
Reviewed on 11/02/2021
Really happy about it, I just set the report and it is automatically delivered to clients. Easy...
Really happy about it, I just set the report and it is automatically delivered to clients. Easy breezy :D
Pros
Being social media manager I need to work a lot with creatives. Regarding that I was looking for a reporting platform which would show all of the post pictures and rank it from the best performing to worst. I did not find anywhere else this feature, but Whatagraph has it. Reports visually are very pretty, I think anyone can understand what I want to represent with it as it is so clear from the colors pallet and bars.
Cons
It took me some time to master this tool. There are a lot of functions and trying them all was a bit overwhelming.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool! Great people! Great experience!
Reviewed on 22/02/2018
Time saving tool
Time saving tool
Pros
I mostly liked that it is a very time-saving tool. Additionally, I liked that it easy to use and navigate. The graphics look good as well.
Cons
It takes time to show historical data. It is limited to the most popular data sources. I really liked the rest of the features.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
na
Reviewed on 26/11/2019
Pros
After we set it up initially, I don't have to think about it again.
Cons
I have no feedback for this question at this time.
Response from Whatagraph
Thanks, Brenda!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Huge time savings with reports for clients
Reviewed on 28/10/2019
This software has reduced the time we use to spend in reporting dramatically. It is really easy to...
This software has reduced the time we use to spend in reporting dramatically. It is really easy to use. I would recommend this without hesitation.
Pros
This software is really easy to use, ver user friendly. I like the interface and has really help the agency to save time in reporting for clients.
Cons
There are a few glitches that i have found. Also some limits with functions, for example in reporting the call details from Google Ads, there is a limit of 100 calls.
Response from Whatagraph
Hey, Ignacio! Thanks so much for the review. Always feel free to drop us a line whenever you encounter a bug or a glitch of any sort our team will immediately take a look at it.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great marketing reporting software
Reviewed on 10/08/2022
Pros
Easy to use, great to automate the reporting process, lots of integrations.
Cons
Bugs every once in a while, nothing too critical.
- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Data can be beautiful if you visualize it
Reviewed on 21/11/2019
I like the platform so far. If you work at a company that deals a lot with analytical tools and...
I like the platform so far. If you work at a company that deals a lot with analytical tools and data, this software comes in handy.
Pros
Easy to create really beautiful graphs and reports which can help other team members to understand the most important takeaways. I especially like the automated report function, so I don't have to check on the same thing repeatedly.
Cons
It is a little bit expensive in my opinion. It would be great to have the option to use it one day at a time for a different price.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
LOVED using it for the Free Trial Period.
Reviewed on 01/04/2020
Pros
Being able to easily and quickly integrate our social accounts to report analytics for both the pages as well as the ads was amazing. Everything is easy to do. Branding it and making it look how you want was awesome.
Cons
The only thing I did not like was the price. It is the only reason we aren't going to be using Whatagraph. If there was a free version or a more affordable price point for small startups like us, that would amazing!
- Industry: Market Research Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great tool
Reviewed on 08/02/2021
My overall experience is really positive!
Whatagraph allowed us to increase the conversion rates of...
My overall experience is really positive!
Whatagraph allowed us to increase the conversion rates of our marketing campaigns.
Pros
I loved the UX and the simplicity!
When I signed up, I could start using the tool in just a few minutes, which is really nice for this kind of tool.
Cons
I would enjoy even a lower price.
Actually, it's valuable cause the tool is very powerful. However, the price might be even lower.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
High quality, visual based reporting software. Highly recommend
Reviewed on 03/10/2019
Pros
The modern style and visual focus are great to illustrate performance to clients.
Cons
I don't believe there's anything major. I would prefer more integration with ecommerce analytics.
Response from Whatagraph
Thanks so much, Ronnie! Working on a couple of new integrations as we speak :) Will update you once they're out.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy reporting software
Reviewed on 20/03/2021
Good, customer support really helped a lot.
Good, customer support really helped a lot.
Pros
Easy to start and use. A good way to optimize and automate your reporting routine.
Cons
The amount of features could be frustrating at times.