Synder Reviews

I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.

Needs a few features added. Like classes for PayPal

The web interface is well done, easy to understand without watching videos or reading tutorials.

It would be better for small businesses to be able to buy more Syncs from the lowest cost package. Business volume fluctuates monthly,

Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc.

I like everything. I don't have any that i don't like

The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.

The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.

Super easy to set up. WOrks the first time. QBO records all required info from the connection.

paying via paypal. But I think they have changed that.

I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with [SENSITIVE CONTENT HIDDEN] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like [SENSITIVE CONTENT HIDDEN] to help me thru things like tonight's issue which are so frustrating for me.

Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person.

Business Payments is basically set and forget. We've been using it for more than a year and we haven't had to touch it at all. All of our Stripe transactions are automatically imported into QBO just a few minutes after they happen.

We don't have any dislikes. It does exactly what it's supposed to do.

Love the automatic Syncs and that you don't need to constantly check if it's working

Nothing it's great.

Very easy to setup and use and support was patient with my questions even though I didn't really need them as the answers were easy to find.

I love the ability to either syn automatically or turn that off and select only the items I want, and that it was easy to setup both Stripe and PayPal with the same APP.

We are a Canadian company using QB online in multicurrency and it was very easy to select to proper accounts for everything to map to correctly

The pricing is reasonable

So far there is nothing negative to say

The automation between QuickBooks and payment gateways. The support is absolutely fantastic. I had such in depth and immediate help from the rep who made me feel that I was important enough to answer promptly and spend time on. I have been so frustrated in setting up my new QuickBooks account, and their online chat was painful and clearly the operator was talking to someone else. With Cloud Business, I had immediate and individual help, which really worked for me and helped to get my book keeping operational where QBO had no real interest. Thank you so much. The support alone is why I have now chosen to use Business Payments going forward.

The price of course but it's not a real complaint!

having the set up to report your taxes for tax purposes is very important to me. This app has all the features that a small business owner needs. It is easily to comprehend as well

set up is a bit serious ineeded some help with a few things

Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks.

I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.

I haven't come across any bumps/issues/whatever yet.

I chose to use business payments because it offered a simple way to record my stripe payments in QBO. I accept payment through docusign and did not want to manually enter each payment, especially during my busy season. Business Payments offers great value and is easy to use.

I have not been able to figure out how to get the software to link to existing clients, so I do have some duplicate customers. Does not kill my productivity, so I am ok with it. will review when things slow down, as I am sure there is a solution.

Does what it says. It is easy to use and edit the settings.

Nothing. Wish all syncs were free, but not everything can be free.

the simplicity to view my sales. The transactions are simless and everything seems to be working good.

the price is little expensive. Dont see why i have to pay for a integration but i understand company should get payed through values.

Very flexible with many options for how you post transactions.

Because it is so customizeable, the settings take alot of thought to set up properly.

easy to install. easy to use. great support people.

i needed some understanding of the matching process on QBO.

Business Payments generates the invoices on Quickbooks online for all Stripe and Paypal transactions. Before using this app we had to split manually every transaction, which took a lot of work.

Some time the information from stripe and Paypal arrives before the transfer. It's a bit confusing

Automatically includes fee's charged and invoices. Categories them well

Haven't found any issues yet but will let you know when I do

simplifies the confusion for entry level users

it costs money if you wish to continue long term ease of use with this app

Thanks [SENSITIVE CONTENT HIDDEN] for the quick service by the chat !

There is no french service available at this time.

This product is a no brainer. Automatically syncs PayPal transactions to Quickbooks. Easy set up, then you don't need to touch it again!

I would like the software to also import the invoices.

I am still new to the software so I am trying to still learn it

Initially that I had to walk my problem through with a rep through IM

Easy to setup, great and prompt customer service. Note: I am receiving credit for this review

Minor hiccup when integration with QBO desktop version, but feedback taken and resolved

I love how I could sync all my stripe transactions with one click of a button

I love the software so I cannot say if there is anything I dislike.