Houzz Pro

4.4 (604)
Business management software for contractors and architects

Overall rating

4.4 /5
(604)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.5/5

86%
recommended this app
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604 Reviews

Jo
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

HOUZZ for Kitchen and Bath Professionals

Reviewed on 27/08/2021

The lead generation is appreciated but confusing. Too much calling, emailing, texting. I try to contact most leads but few return my calls or emails. Sometimes they are confused as to why I am calling. Some, I think, just tell HOUZZ something because they got too far into the query.

Pros

After almost 10 years with HOUZZ I feel the cost is worth it. We have a large metropolitan area we include in our advertising. The ability to show potential customers our projects is the number 1 reason we use it. Although many features have been added, the only other one we use is the lead generating aspect. It takes attention and time but we do get some good leads that turn into projects.

Cons

All of the added features are included in other software we already use such as DropBox , Quickbooks, and Asana. Starting over did not make sense for us. I have looked at some of the features but they appeared to take too much time to get started.

Response from Houzz

Hi, Jo, thank you for your review and for trusting Houzz for so long! We're happy to hear advertising and our leads have helped your business grow, but would love to show you how to get so much more out of some of our other features. We encourage you to connect with your client success manager so that we can show you all the capabilities available to you! Additionally, we really appreciate your feedback on how the lead system operates and we've communicated your concerns to our product team.

-The Houzz Pro Team

Alisha
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Houzz Pro Review for Interior Designers

Reviewed on 17/05/2023

Awesome! I have regularly scheduled appointments with my 1 on 1 customer service agent to keep me up to date. She is just a phone call away.

Pros

I love that it has the phone 3D floorplanner that auto measures the room in a design appointment and transports it into their project. The mood boards are fun for client visuals. The back office proposals, invoice, pay now and purchase order functionsa are amazing!! So professional. I also love the accounting side for tax purposes. It is a life saver when I dont have the time to do the back office stuff.

Cons

filtering through leads and not a lot of furniture and accessories options for the floor plans. I wish I cound use the items that I upload for clients specifically like other software programs.

Kim
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Decent

Reviewed on 04/04/2023

The sales process was very smooth, the training process has been less so.

Pros

I love that I can see the projects in the mobile feature.

Cons

There are a few features that don't flow as cleanly as I would like but I am working on the learning curve to see if that is mostly user error or not. Might consider asking for the review a little later in the process so that I would know that.

Vanessa
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software for Interior Designers

Reviewed on 25/01/2023

Overall houzz is a very valuable tool for my business, and helps our design firm source and track products for our clients

Pros

Our team uses Houzz Pro to source product for clients, track billable hours, send proposals to clients, invoice clients, create purchase orders, and track products through installation. Essentially I view Houzz Pro as a fantastic PRODUCT MANAGEMENT software.

Cons

Some things I dont like about Houzz Pro; it could be much more robust when it comes to helping a manager of a larger design firm manage time and billable hours, etc. I wish there was a dashboard where I could see real time info on who is clocked in for billable time, how many billable hours our team has recorded for the month or year, as well as sales data reporting. I used to own a boutique and used Quickbooks Point of Sale and it had an amazing dashboard where I could customize the reports and see all sorts of important info as the business owner. All that data is inside Houzz but there's not an admin dashboard that at a glance gives you data reporting. Also the CRM feature could be better.

Alternatives Considered

DesignFiles, HoneyBook, Asana, and Mydoma Studio

Reasons for Switching to Houzz Pro

I actually use Asana in tandem with Houzz Pro. I chose Houzz Pro over Mydoma though because I personally liked the interface more.
Francesca
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Houzz Pro Review

Reviewed on 09/04/2023

Pros

Sinc to Quickbooks, ease of making proposals for clients sourcing through Ivy

Cons

The software is slow at times, many steps to follow, challenging for new team members to catch on quickly. Definitely takes time to learn

Anita
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

HOUZZ - The perfect package for builders.

Reviewed on 26/04/2023

We highly recommend HOUZZ. HOUZZ is your webpage with all the add-ons. It provides clients with all the information necessary to contact you and for you to showcase your business and projects. HOUZZ PRO allows clients to be inclusive in their project timeline. You can link subcontractors, you have an estimating tool, you can integrate your software with your accounting platform, build templates and so much more and all so easy to use. The people from HOUZZ seek your feedback and genuinely take it on board to improve their service and software.

Pros

We enjoy the platform within HOUZZ to showcase our projects and HOUZZ Pro to engage directly with our clients and we love [sensitive content hidden]. I think without him we may not have stayed with HOUZZ. His enthusiasm is infectious and he goes above and beyond to assist you and he knows the product.

Cons

When we first integrated with HOUZZ we had issues with onboarding and log in which were difficult to rectify until Charbel started to work with us.

Sonya
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Worth It!

Reviewed on 01/05/2023

Pros

Responding via email to inquiries, website design updates! Love the Video feature!

Cons

Don't recall getting a tutorial for use or recorded tutorial tools

Liam
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Very Pleased with the leads and services as well as the ratings given to ,e by houzz

Reviewed on 18/05/2023

Pros

Surprisingly its very blunt way of showing people wants and desires and how to help make them a reality

Cons

The Pricing structure, its hard when your just begging with a new company of your own, I realize you need to spend to make it is still scary

Karen
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Houzz review

Reviewed on 12/04/2023

Good

Pros

The business manager support service, website development support and marketing

Cons

Moving clients from proposal to quotation stage, difficulty editing.Mobile app is limited for client detail infoThe 3D program products for layout of a floorlplan

Franz
Overall rating
  • Industry: Veterinary Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Need to Improve the Customer Experience

Reviewed on 08/04/2023

Decent user experience but I would never recommend to anyone now that I have discovered that it is impossible to simply cancel once you are complete with your project.

Pros

Great 3d floor plan layout and modeling for a novice.

Cons

It served my purpose but all the goodwill has been blown by the very scam-like lack inability to unsubscribe. This shouldn't need to be hidden. Support shouldn't need to be contacted. There is no excuse for a good software to rely on shady means to maintain cash flow. I wonder how many accounts are dead and they are just banking on people not calling?!

Marlena
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We love Houzz Pro

Reviewed on 02/10/2021

Love it!

Pros

It has everything we need to successfully run our business.

Cons

There were some frustrating glitches happening when Houzz took over Ivy but they seem to be worked out for now.

Alternatives Considered

DesignFiles and QuickBooks Online Advanced

Reasons for Choosing Houzz Pro

We were looking for a product that was specific to our industry and this is it! It has everything you need to run an interior design business!

Response from Houzz

Hi, Marlena, thank you for the review and recommendation! We've put a lot of hard work into improving Houzz Pro since its debut and we're happy to hear you agree that it's come a long way.

-The Houzz Pro Team

Pamela
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Using Houzz Pro

Reviewed on 14/03/2023

A-. I have a user of Houzz and all his resources since I open my business 10 years ago. Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide. There are areas where it needs improvement from the user, friendly, use ability perspective… but overall it has been good. Some of the lead resource page could be a little less cumbersome… But overall again, I've been able to navigate and make it useful.

Pros

Leads, 3d rendering, communications for client with idea books

Cons

some 3 d is limited. Needs more options, need a true mood board that can be personalized with my business logo and being able to pull products that are not just Houzz into he template. Need to be more user friendly.

lauren
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Houzz Pro

Reviewed on 28/02/2023

It's been a bit bumpy. I've had different people tell me different things on occasion.Seems like there's a lot of confusion among employees.

Pros

My Firm uses Houzz Pro mostly for presentation of proposals, invoices, mood boards and tear sheets.

Cons

Some things are clunky. You should be able to turn a mood board into a proposal automatically, for example. Instead, everything must be added manually. Also, I'm disappointed that our tear sheets, proposals and invoices cannot be customized to look like our business branding instead of Houzz Pro's.

Allison
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Houzz & Marketing

Reviewed on 08/12/2022

I did not have any prior experience using Houzz Pro before working at KRB. I am impressed by the pro directory and add features that can be a great opportunity for us to set ourselves apart and be found by the kind of clients we are targeting. Having the ability to run local ads in our target areas of New Hampshire is something that helps us grow our brand, which is exactly our goal. I also think having the ability to showcase our work on another platform other then our website and social media platforms is a great way to extend our reach and again, be right on track with our competitors.

Pros

I would say that Houzz is becoming a an increasingly important resource for us to showcase our work and help people understand how our process works. The projects we showcase combined with the brief bios we include help people understand our design process and also help them see why working with a designer is so important. We specialize in kitchen and bath renovations and that's what sets us apart from our area competition and through updating our profile we continue to showcase how superior our designers and team are.

Cons

I would say the drawback to Houzz is how even with the filters for the scope of work we do, we still have so many people reaching out that do not match our scope of work. This means we have to filter through these leads instead of having a pipeline that would be potential customers for us. If there was a better way to filter through these leads then we would have a better opportunity to connect with leads that could be our potential customers. I also have been looking into the email marketing feature and was impressed how Houzz Pro offers the opportunity to have an unlimited amount of contacts, this is a stand out feature compared to other email marketing platforms/ However, I will say that due to the lack of formatting features we decided that using Houzz for our newsletter was not the best choice for us. As I mentioned to our customer service rep, if this could be changed I think that using Houzz for our newsletter would be very beneficial due to the ability for us to include all of our existing contacts in our CRM system, plus the ability to have more as we gather more contacts from our clients as well as from our website.

Annette
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

"Marketing, Production and Financial Tools that show promise for professionals"

Reviewed on 27/05/2021

We started the Houzz Pro subscription to update our professional profile, create a new website and give ourselves more exposure. All of these goals have been achieved and we feel our overall experience with [SENSITIVE CONTENT HIDDEN] has been a pleasure. As a former creative director, I directed her with my vision to see through every detail of the profile, our projects and the website design/content.

Pros

Learning and using the Leads and Projects features/functions has been a good way to track jobs as long as you have a dedicated person managing it. Some of the other tools like mood boards and 3D tools have not been tested out yet, but seem like they would add value working with clients in the future.

Cons

1. The fact that you can't print out leads details has been a challenge and should be made available. Taking a screen capture to then print out is added time.
2. When scheduling project tasks, I would also like to print out the detail and hours for each task entered. This would help with sending out monthly invoices on jobs and tracking employee tasks.
3. Many times a lead comes in and we respond, but then Houzz Pro sends out an email to us to ask if we've followed up?
4. I found out from our accountant that QBonline does not integrate with QBdesktop. So, while we like the Estimate, Invoices and Change Order tools provided by Houzz Pro, we still need to have our bookkeeper "re-enter" these once a month into QBdesktop to keep track of everything. So this adds some extra time too.

Response from Houzz

Annette, thank you for your detailed feedback! We're constantly improving Houzz Pro, and input like yours is completely invaluable in that process. Should you ever run into any issues, please reach out to us at http://help.houzz.com.

-The Houzz Pro Team

Jennifer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Project Management for Ordering Items

Reviewed on 26/01/2023

Overall it was easy to impliment and easy to use. We don't use all the functionality it has but some things don't fit exactly what we need anyways.

Pros

I like having a visual image attached to each item going onto our invoices and proposals. They are easy to create, easy to apply payments and convert proposals to invoices.

Cons

Creating room boards so they are more like visual mood boards. We use a totally different software for this feature since this one isn't as user friendly. I dislike that you can't move items around within the proposals. If you forget something and you want to group it on a room with other things, you have to delete everything til you get where you want it to go and then add it all back in again.

Response from Houzz

Hi Jennifer, thanks very much for the feedback. We've just launched our new Room Planner feature that has everything you're looking for. You can learn more about it in our help center or feel free to email me.

Sarah
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Doesn't fit our current business model

Reviewed on 02/04/2021

Our purpose in using Houzz Pro was to bring in quality leads. That was the only function we desired to use it for, bringing us leads that fit our business model. Our hope was that Houzz Pro would filter out leads that weren't a good fit, and connect us with people who were a good fit. That's two separate objectives, and Houzz Pro isn't meeting either of those. Most of the leads we get are not looking to hire at all, or they aren't looking to hire a company like ours. They're looking to hire directly, not work with a general contractor.

Pros

Houzz Pro has a good look and is constantly updating it's capabilities.

Cons

Some of the newer features are more about Houzz doing something, than creating a product that connects quality leads with professionals. They make a lot of noise and do a lot of things, but no one really benefits. Concierge services, especially has been very unhelpful. Also, they way Houzz Pro redesigned it's format is not as user friendly for our objectives.

Response from Houzz

Hi Sarah-

Thank you for your review. We sincerely appreciate your feedback. Someone will be in touch with you shortly to see how we can improve your experience.

Thank you,
The Houzz Team

Daniel
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Efficient and Easy To Use

Reviewed on 26/02/2023

Overall it is a great software. It did have a bit of a learning curve which is to be expected when learning new software; however, that learning curb did take much to get past. Plus, having Negela our rep be easily reached and her responding quickly has certainly helped with the overall experience of this software.

Pros

I enjoy using communication tools. I also like that the software allows for the storage of documents in files that my clients can always have access to even when my office is closed. Creating proposals, estimates, and invoices is very simple as well.

Cons

What I like least about the software, is the messaging tab. When typing a message under the messaging tab, the typing lags. It will lag so much that I will sometimes have to sit and wait for the typing to catch up. I have found that when I send a message through the overview tab, I do not have this issue; however, when scrolling through what I've typed in the overview tab, the scroll forces my type to go above the message tab or below - I can never get the message box to center my typing. I am forced to type a portion of the message without seeing what I typed, then when I am finished, I have to manually scroll through and correct any mistakes that I made. I find it more efficient to correct as I go; however, it is hard to do so when the message box forces the scroll to go up or down.

Amy
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

3 years in, still a lot to learn

Reviewed on 02/03/2023

to date - have not recooped investment in "advertising" (included in the software cost), customers might inquire or be sent as a lead but not see or read my follow up messages (I think potentially they are going to customers junk because if I email OUTSIDE of houzz through gmail I usually get responses, that's double work and I don't like that)

Pros

a good centralized tool for project management, proposals, invoicing, customer facing collaboration

Cons

cost, and overall ease of use, funds held on paid invoices too long, lacking some functionality in the 3D room toolwish I could pay a lesser fee for the software use only and not lump in marketing budget, example, i'm on the lowest marketing budget possible and it allows me to use the software, I'd like to see that cut in half and not care about marketing (because I get way more word of mouth referrals than anything here)

Andrew
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why I love houzz

Reviewed on 26/08/2021

Awesome experience. Houzz has been nothing short of Amazing in assisting our company with whatever we need. So many ways to help our company looking it's best and current with the trends.

Pros

I enjoy the continuing upgrades and benefits Houzz has and continues to roll out as to the improvement and ease of using their site. I enjoy that we can store everything on one platform and it is clean, easy to use and helpful for more than we actually need it for. So many options yet to explore!

Cons

I have found that using the Houzz program has been easy to navigate and use. I understand that there are always changes being made to the program, sometimes it takes a minute to "re-find" where things have been re-assigned to (location on the screen/program). But with a little looking, nothing is too hard to find.

Response from Houzz

Hi, Andrew, thanks for the 10/10! Our team works hard to continually refine the Houzz Pro experience, so we really appreciate the support and recognition. That said, as we continue to improve, we'd love it if you'd continue to share your feedback and thoughts with us and your client success manager.

-The Houzz Pro Team

Brittany
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Premier customer service

Reviewed on 08/12/2020

Overall, our experience improved once [SENSITIVE CONTENT HIDDEN] became our client success manager and walked us through the new features. I would say only one lead has turned into a completed project so we are still evaluating if the cost is worth it; however we are committing to utilizing more of its features and improving our page to offer a fair evaluation.

Pros

First, our current Client Success Manager, [SENSITIVE CONTENT HIDDEN], is extremely helpful and has helped us to utilize more features of Houzz Pro that we weren't taking advantage of before. He answers questions quickly and has taken the time to have several meetings to improve our experience. Also, the new lead tracking feature has really improved our experience with Houzz Pro because we can now track all our Houzz leads alongside with word of mouth and leads from other sources side-by-side, making it much easier to follow-up!

Cons

It took quite a bit of set-up time and a few client success managers for us to get the full picture of the software and how it can help promote our business, but once all the initial work is set up, it is easy to use. One thing I dislike is when I am creating a gallery, I have to input same project information and tags on every single picture. It would be helpful to have an autopopulate feature so if there are, for example, multiple pictures of a kitchen, the same information about finishes can be applied to all photos.

Katica
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Houzz Pro Review

Reviewed on 08/02/2023

Pros

The ease of use and the integration of mobile measurements and quick uploads to your current projects. Most other platforms do not offer this integration

Cons

3D rendering doesn't offer a lot of products to choose from limiting use for this feature which is unfortunate. Also there is no way to create surveys which is a great tool for interacting with my clients.

Response from Houzz

Thanks Katica for your excellent feedback. We are always adding more 3D products and models so I hope you'll check the library regularly. For surveys - One option you have is to use Google Forms to build your surveys then just include the link to your survey in the email marketing/newsletters feature that we offer as part of Houzz Pro. Please reach out if you'd like an assistance.

Jeanine
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Houzz Pro review

Reviewed on 25/01/2023

Houzz Pro provides me a way to capture the details of a project and simplifies bringing all of the moving pieces together in one place so that I can then present the design to my clients.

Pros

I like using the product clipper to capture items for each project and then easily create proposals and invoices to pass onto the client.

Cons

The recent changes to Houzz Pro, the "New Experience" seem to make the process much more complicated than before. It is far less intuitive. I don't understand why the software developers continue to make changes when something is not broken. I'm finding it much more difficult to create proposals, invoices and finding out basic information about each project. I really miss Document tags!!!!! Now I have to open each invoice or proposal to find out what its for. It's taking me more time to use the new experience. I'm actually looking into different project management software to see if they will work better for me.

Misty
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Using Houzz for Architecture Firm

Reviewed on 29/07/2021

We like the tool. We feel it is useful to our business and exposure. We only have to get one viable lead from Houzz to make the fee worth it, so we keep it. We have gotten great jobs from the website and feel like as Architects it’s a tool we want to be featured on.

Pros

I like the ease at which leads are filtered and sent to us. I also like the ease of use on the website itself to change features, connect with potential clients and also for marketing.

Cons

The least thing I like about it is that you mostly get leads who aren’t ready and/or serious. You get a lot of “browsers” and making a connection to them mostly does not happen. For those who are serious, the connection happens, but that is likely 20% of our leads only.

Response from Houzz

Hi, Misty, thank you for leaving us a review! We take pride in connecting our incredible pros like you with clients looking for help, so your feedback means a lot. If you run into any issues down the line, you can always reach us at http://help.houzz.com.

-The Houzz Pro Team

Liane
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for Lead Generation

Reviewed on 14/05/2021

We utilize Houzz Pro for their lead generation capabilities, as well as another channel and opportunity for exposure of our work. Houzz Pro has been a beneficial resource in both areas, while providing additional significance to our business through the achievement of awards and positive client reviews that are posted on our page.

Pros

Houzz Pro has proven to be an instrumental tool in both lead generation and exposure for our business. Houzz has consistently provided excellent, and timely, support that is individualized to our ever-changing needs.

Cons

Some of the leads that are generated through the site do not always fall within our parameters for target market, project scope or budget.

Response from Houzz

Hi, Liane, thank you for your review and recommendation! We're proud to have helped you connect with great new clients and to display your great work. To get the best leads from Houzz Pro, we recommend reconnecting with your dedicated client success manager to fine-tune the program for you.

-The Houzz Pro Team