Bigin by Zoho CRM Reviews

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

Integration with GSuite
Tasks / Calendar

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month.

Actually I'm just testing around, but it feels nice :-)

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

The Deal stages and Dashboard features are what I use the most. I am able to keep track of my progress and set activities for myself.

Probability feature for each deal stage would be helpful to estimate what I could close off with on the month

I like most the now existing way to work on each deal and to know exactly what is on!

regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.

Moving away from excel tracking sheets, follow ups, reminders soo much better

this is gateway software, get you in with low price and low features, then feature creep and $ creep

Easy of use, has the most functions that we use. Possibility to easy upgrade to Zoho CRM

I`m missing the task management or at least integrations with basic task management tools like Asana or Click Up. These are available in Zoho CRm

The product is very easy to use. Furhthemore a very effective presales assistance is provided.

I'd like dashboards would be more effective.

Very easy to use. Saves a ton of time for a [SENSITIVE CONTENT]-Sales team like ours

Few integrations like Social Media, Whatsapp are missing

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM.

The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines.

Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Limited number of custom fields, no email templates and difficult to create email templates on my own.

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

The pricing , perfect CRM for startups and small teams

It serves my purpose for now. Nothing negative to say

Super intuitive to use
Excellent pricing
Lots of customization options
Easy API

Needs more integrations with other tools

Ease of use and easily customizable. For everything Zoho offers you cannot beat the price. If you are a small company the other CRM's pricing ads up as you ad users.

The interface is not all that stimulating but its clean.

Bigin Zoho CRM makes business achieve organizational aims and objective a lot faster and manageable, from leads creation, marketing ,to finance productivity and eventually sales, every process is captured and monitored. whenever I get called upon for presentation my number one go to CRM is Bigin Zoho because it gives me comprehensive Report of my leads so far, solid email marketing and full automation of tasks when I don't have the time to repeat a task.

Despite the fact that I choose Bigin Zoho CRM, I am of the opinion that some features can be better improved on: Limited customer support, they don't really go the extra mile when one is faced with a problem also the initial set up can be tiring as it requires a lot entry to be done manually.
More also when extracting data from excel sheet and a column or row variation occurs with Bigin Zoho CRM templates, it doesn't self correct rather it extract the data so and this may cause variation in data presentation if one is not careful.

Very easy to set up and use. Also, the app is very good.

Not as easy to understand how to use the calendaring and email functionality. Would like it integrated with LinkedIn vs. Twitter for social integration.

To create a portfolio of products/services/memberships and the Dashboard to get an overview about closed and upcoming deals

For us it will be helpful to integrate a module to create quotations automatically

Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.

That there are no mapping capabilities to see where accounts are physically represented.

Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.

This CRM doesn't have calendar feature so I can monitor team's meeting and activity.

Ease of use and ability to configure for our needs.

Early-stage product development but having access to new features as an early user adopter was critical to making it work for us

Ease of usage
pocket friendly
no bugs and it was best

No automated lead allocation is something I hated most

Simplicity and signals features. Good integration with CRM.

Email integration should be easier. Unable to send invitations to new users

very easy and helpful, i love beacuse its easy for our employees

some integrations are for full crm and not for this version