RingCentral Video Reviews

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

Easy to use, compatible with other conferencing platforms

More expensive than competitors, learning curve to schools still learning to use this platform

Getting our organization set up with RingCentral was easy - that's it.

We hated it. RingCentral always caused problems. Meetings didn't work all the time, it seemed require powerful internet or it wouldn't work (IE someone remote couldn't video chat if they were at home), people got booted from meetings all the time, and in general the quality was just very low.

There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more

My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful

Besides being easy to use and checking all the prerequisites for video conferencing standards, RingCentral offer also chat, file transfers, note taking, calendar task management and channels for different teams or projects. All of this in a platform-agnostic environment that speaks nicely to Google, Microsoft and other ecosystems and apps.

From UX to features, the mobile app, at least for Android, still looks like a work in progress. If you want to get all the bells and whistles you better use the desktop app.

What I like about Ring Central is that at our company we have been able to depend on this. The connection is always stable and calls come through without issues.
The best part, is that the voicemails come to my email. If I am out of office, or on lunch, and eager to find out what my voicemails say, I am able to listen to them from my email account.

This has been the best part!!!

Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not.
Its not too much of an issue, but do wish it was more consistent!

This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.

I would not change anything about this software. For us, it has been very practical.

I do like the fact I can see my employees F2F during important meetings no matter if im 2000 miles away.

I feel that the company has overused this software. It has turned from encouraging phone calls to instant F2F meetings every 10 mins. I know its not the softwares fault but the company has turned me sour. We use this every hour on the hour which doesnt leave much time left to tend to my stores.

It seems easy to use and no issues in sharing screen or its network capabilities.

The role as host seems to be pretty restrictive.

Has used this application most of the time for conference calls and third part calls found it very user friendly and very helpful

Don't have any concerns while using this application

We have been using Ring Central for several years. It was not until the pandemic that we really began leaning in to the video meeting capabilities though. The software is easy to learn and intuitive. As long as your network is stable, the software is too.

I wish there were more options to edit recorded meetings or stitch recorded calls together for training purposes. I realize the software was designed for meetings and collaboration, but we have begun using the software to create training modules.

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

I was invited to a virtual baby shower which used this software. I found that it was easy to log on, and it was a great way to see and hear everyone who attended the event. The screen sharing option worked well and everyone enjoyed the event.

This was my first time using the software so I was a little confused at first about downloading it onto my phone. I ended up sending the link to my e-mail and logging on via computer.

its colorful and user friendly. is not very diferent than other platforms

cost and lacks popularity. people rather use zoom or other platforms

Expensive software, but by far, my favorite to use. It’s a simple interface and pretty easy to call in from anywhere. You can even put up presentations for people to see. This is another popular software that my sponsors like to use, besides WebEx. I would not have any problems with firewalls or internet security.

Haven’t had any problems with it so far.

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%!

I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well.

Being able to organize your workflow and collaborate with colleagues makes GLIP a phenomenal tool to boost office productivity. The new integration with Ringcentral's phone system makes it a single spot for your communications, helping to alleviate needing multiple tabs running different applications.

It can be a little difficult to navigate and is not the most intuitive design, but once you learn the layout it becomes second nature. There definitely is a learning curve that some employees may resist.

Great tool. Combines all that a virtual worker needs! Great video features and screen sharing features as well! Love the ability to schedule a meeting and add it to your calendar as well as send invites to those that need to be in the meeting.

RingCentral mobile app gives you 24/7 access anywhere you have an internet connection! Having this program on your mobile device is great because you can get up from your computer and know that you can answer calls from anywhere at anytime!

RingCentral is a great tool. Sometimes the video freezes. If that happens our users just turn off the video and its seems to work great after that. This rarely happens!

I love that I can create tasks, and chat directly on the task so all questions regarding that task is available at a click. IT has a really quick chat feature, so it's great when working on a project with other mebers of your team remotely.

There are softwares better for task management - I don't love the interface for setting a project up.

My co-workers and I LOVE glip. I specifically use Glip everyday for daily tasks and phone calls. I use to use a notebook and would make a list everyday of what needed to be done. Now, I simply create tasks as they day goes on. Glip allows me to color coordinate each task and it crosses it off when I am done without deleting it so I can see what I have accomplished. The phone aspect is very smooth and the audio is great. Very simple and easy to use.

One downfall about the phone is transferring a call. When you cold transfer, the call on hold is then received by the person it is being transferred to. However, when you warm call and speak to the person you are sending the call to and then transfer, it does not go through. I am not sure if it is something on our end. But it would be nice to be able to speak with the other co-worker first before transferring the call.