Lusha

4.1 (341)
Lead enrichment software for recruiters and marketers

Overall rating

4.1 /5
(341)
Value for Money
3.7/5
Features
4.2/5
Ease of Use
4.6/5
Customer Support Software
4.0/5

77%
recommended this app
Sort by

341 Reviews

Ayush
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Generating B2B Leads by this software

Reviewed on 26/09/2022

Overall experience is very very good with this software. Solve all the problems.

Pros

It has a very large no. of user data. You can generate leads using this and can convert them into sales.
By using this task seems easy to fetch emails and contact numbers of decision makers. Automatically connect with the Salesforce CRM. Connect with the API's.

Cons

I don't think there is any less feature in this software. It has everything which needs to be in the sales profile.
but they can lower the pricing it looks a little high.

Sanjiv
Overall rating
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Succeed with Lusha

Reviewed on 29/06/2020

Its a one stop shop for getting authentic data of key personas who are difficult to reach for sales guys. <Most of the time their mobile numbers and email ids are valid and it helps us connect first time right personas. Saves lot of effort and time for sales.

Pros

Product integration with Linkedin, data authenticity and ease of use are the best part of Lusha

Cons

Still to findany limitation. Sometimes the data is incorrect but its good that we have option to inform about the same.

Alternatives Considered

ZoomInfo SalesOS

Reasons for Choosing Lusha

Authenticity of data was major problem at zoom info. Very cumbersome to use and limited integration facility

Switched From

ZoomInfo SalesOS
Stas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

The WORST tool out there, the customer support in Israel is just horrific

Reviewed on 29/04/2022

SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.

Pros

It IS really easy to use and I liked the interface

Cons

The qualitity of data is horrible, I guess one out of 10 leads will have a correct data

Response from Lusha

Hi Stas,

I'm sorry for your experience and will be happy to look into it with the CS team.

Please respond with your email address and I'll try to get back to you asap.

Thanks!

Overall rating
  • Industry: Accounting Software
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Most accurate lead generation tool

Reviewed on 18/11/2022

Pros

As a result of Lusha, we are able to find the contact information of different individuals so we can email or otherwise contact them. It is also possible to perform a bulk export of contacts to find them. In order to obtain a phone number, you do not need to go to another website.

Cons

Its trial version has somewhat less credits.

Abhra
Overall rating
  • Industry: E-Learning
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Search Less and Sell more

Reviewed on 08/04/2022

This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .

Pros

updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.

Cons

Subscription charges are very expensive .

Elienay
Overall rating
  • Industry: Information Services
  • Company size: 2-10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Better data performance

Reviewed on 10/02/2022

I've been using Lusha whenever I can't find the data on another platform, at the moment it's been a service that has saved me countless times. I'm evaluating whether it's worth migrating from one service to another.

Pros

Always find other data that are not available in other similar software

Cons

Few credits in the free version, keep opening in all profiles automatically.

Colin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Need Contact Details? Get Lusha?

Reviewed on 13/10/2018

Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.

Pros

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.

As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

Cons

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

Gil
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Lusha is the basic necessity for SDR prospecting

Reviewed on 26/05/2022

I need it so I use it.
Could be better, but overall it does what it supposed to do

Pros

Integration into LinkedIn is very easy and comfortable to use.
Most of the time I get some information on a potential prospect.
And most of the time it is pretty accurate

Cons

Integration into CRM system is not applicable.
No automatic import into company's CRM.
Part of the time the information is not correct and there is no validation tool

Response from Lusha

Thanks, Gil!

Improving the CRM integration is a major focus for us and there are some potential game-changer updates coming out soon.

Thanks for the honest feedback!

Rajat
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Lusha Review

Reviewed on 26/05/2022

I'm mostly using the direct number service which resulted in more conversations and thus more conversions

Pros

Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.

Cons

Replacement of incorrect numbers should get introduced in the system.

Response from Lusha

Thanks for the feedback Rajat!

Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.

Glenn
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Lusha - a nice tool that is a work-in-progress

Reviewed on 27/05/2022

Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).

Pros

The ability to pull contact details for LinkedIn members can save hours a week on searching manually.

Cons

The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.

Response from Lusha

Hi Glenn,

Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.

Hayden
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great Tool, Good Value

Reviewed on 24/06/2020

Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential.

Pros

Ease of use, immediate value and convenience in product for contact info.
Fair pricing.
Technically lusha works well and is easy to activate on LI

Cons

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product.
Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost.
New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony.
Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love this product

Reviewed on 31/05/2022

Positive no issues

Pros

For my firm's use the quality, as well as the speed at which you can attain it, are both imperative. They knock it out of the park.

Cons

I would like to integrate into our ATS. I'm not sure if this is possible or not but I also haven't researched.

Alternatives Considered

ZoomInfo SalesOS

Reasons for Choosing Lusha

Lusha is faster

Switched From

ZoomInfo SalesOS

Reasons for Switching to Lusha

Its much faster to use.

Response from Lusha

That's amazing, thanks for the great feedback!

You can speak with our support team at:
[email protected]
They'll be able to help you with your inquiry.

Dani
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great platform for lead information extraction and data enrichment

Reviewed on 24/05/2022

we are very happy, great experience and it's only getting better

Pros

their support and service are great, they are growing and constantly provide more features and better experience

Cons

it's database is smaller than others, other than that - it's pretty good!

Alternatives Considered

ZoomInfo SalesOS and Seamless.AI

Reasons for Switching to Lusha

we choose it on top of zoominfo

Response from Lusha

Appreciate the top rating, Dani!

Glad you're enjoying the platform and we're always looking to grow the database and provide the best value for money for your users.

Joel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Addon to get more information about leads

Reviewed on 24/06/2020

Pros

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

Cons

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

Alternatives Considered

Salesintel
Ira
Overall rating
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Ease of Use

Reviewed on 07/06/2022

Overall a good experience with Lusha!!

Pros

This product helps in giving the contact details for senior/ medium / junior level roles. The best feature is the ease of use and we can report if the contact details are incorrect.

Cons

Not major but in indian market usually the contact details are wrong for common names eg Amit gupta number would be some other amit gupta who might not be from the same industry.

Response from Lusha

Thanks, Ira!

In some cases, there will be a mixup, but we're always striving to improve the data accuracy and appreciate you being with us for a few years now.

Jeevan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

One of the best Enrichment tool which can be used by any industry

Reviewed on 24/10/2022

Pros

Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.

Cons

As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.

Ratneshwar
Overall rating
  • Industry: Human Resources
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Lifeline of a Sales Consultant

Reviewed on 03/07/2020

Easy, Convenient, Effective, Time Saving

Pros

Lusha has made life easier by enabling faster access to contacts on LinkedIn. Earlier I would have had to send several messages to a contact in order to get a response. Now I can get their handphone number with one click. It has really helped me in improving the quality of my network with a direct access to them. I don't think any business development professional or consultant can imagine life without LUsha.

Cons

Many times the contact details are wrong. The phone numbers are not correct. Sometimes no details are given whatsoever.

Matt
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Accessing contacts of key decision makers

Reviewed on 30/06/2020

Love Lusha, makes my life and my teams life much easier and speeds up the process to speak to the key decision maker at byusinesses.

Pros

I love that if I need to speak to the decision maker at a business, either CEO, Marketing Director or GM Lusha will 50% of the time have the correct mobile number ad email address. This saves me a lot of time as I do not have to go through reception desks to speak to these people

Cons

It is obviously frustrating that the numbers are only correct 50% of the time.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Finds me the best contact details on a click

Reviewed on 24/06/2020

Lusha is great software we use regularly in our company to get the contact details in the recruitment industry we are into. It is really helpful and usually provides an accurate email ID. A lot of times the phone number is incorrect although.

Pros

Lusha is really helpful in finding the contact details of the candidate I want to reach out to. Cannot imagine a day in recruitment without lusha.

Cons

A lot of contact details provided at lusha is incorrect. Sometimes it connects you with a person having the same name but altogether in a different location, which creates a lot of misunderstanding at times.

Rosanne
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

A lot less numbers than a year ago

Reviewed on 24/06/2020

Pros

*that I can find numbers that are not directly on LinkedIn

Cons

*I'm not finding the same amount of numbers in comparison with last year, a lot less.
*Lusha is not working with the new interface of LinkedIn Recruiter (I constantly get this pop-up, while I'm on a profilepage:
Hi again,

Navigate to any profile page and I'll wait there with professional contact information.

Rory
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Makes my job easier

Reviewed on 19/06/2020

Exceptional

Pros

Lusha allows Me to connect with people who I would normally have no way of getting in contact with. As a recrutment consultant, it has led to me bringing on more clients, building more relationships and adding more value to my business and my career. I honestly wouldn’t know what I woulD do without it having used it for the past 2 years. I would highly recommend anyone in my industry to implement it.

Cons

Very few cons although sometimes the number can be incorrect but this is rare

Robert
Overall rating
  • Industry: Facilities Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Lusha Review

Reviewed on 26/05/2022

Pros

Content. Your information is good, and I assume will become better as more and more companies find their way into Lusha's database. I like the ability to have the information imported directly into Pipedrive. I also like the ease of using Lusha.

Cons

The contact information, including phone numbers and email addresses, is not as squeaky clean as I would have hoped. In my daily searches throughout any given week, I find up to 15% error, finding that email adderesses and phone numbers are incorrect. It would be more acceptable if the margin of error was 5% or less.

Kaitlyn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lusha for Email Verification

Reviewed on 10/08/2022

Pros

I have the Lusha chrome extension so I can verify prospect email/phone numbers if I cannot find them on ZoomInfo or their LinkedIn. Very quick, and easy to use!

Cons

I don’t have anything poor to say about Lusha - it is a great software to use.

Graham
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Lusha Review

Reviewed on 19/06/2020

Although the accuracy needs to be improved, ts great when you can reach someone by phone to follow up and make contact - it can make a big difference, as often people are interested in your offering, but are not visiting Linked In very frequently, so it can convert someone into a candidate who otherwise, would have missed the opportunity.

Pros

Quick and easy to use - I use it integrated with Linked In

Cons

Based on my usage, which is international the data provided it often inaccurate or out of date. I would estimate around 60% accuracy.

Danny
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great tool

Reviewed on 26/05/2022

Great, would recomend

Pros

Easy to Use, very useful in finding relevant contact details, has helped me do my job better

Cons

I run out of credit every month despite our company being on the highest credit plan

Response from Lusha

Hi Danny,

Thanks for the positive comment!

Regarding the credits, to make sure everything is properly set up, I advise you to reach out to [email protected] It could be a fixable issue.