Nowsta

4.8 (213)
Workforce management tool to handle payroll & work shifts

Overall rating

4.8 /5
(213)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.8/5

99%
recommended this app
Sort by

213 Reviews

Desiree
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Never Been So Efficiently Staffed!

Reviewed on 27/12/2019

Pros

We started using NOWSTA almost 2 years ago and it has made scheduling so much more efficient. We use it throughout our company - from servers and bartenders, to kitchen, warehouse, and office workers. The platform is user friendly for both schedulers and staff. Our Staffing Coordinator of almost 13 years says we have never been fully staffed so early for our events! And she doesn't have to rely on temporary staff as much anymore because we are staffed more efficiently.
Bonus - Nowsta's email newsletters are very informative and concise in the topics of labor laws, staffing trends, and other topics related to our industry.

Cons

Nothing major that I am aware of! Overall, it works well.

Cameron
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A world of difference, leagues beyond the next in line.

Reviewed on 02/03/2021

The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting...

The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting staff is so simple, and scheduling them is even simpler. I can't say enough good things about the ease of access.

Pros

The accessibility is so optimized, it takes only two minutes to get someone up to speed on how to use it. The metrics it tracks, and volume of information readily available to both employees and admins is second to none.

Cons

The live-update features occasionally don't work, and you'll need to reload to see changes. It's not a big issue, it's just that they occasionally do work, so you usually just need to refresh to make sure.

Ranita
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

easy to excess

Reviewed on 03/12/2021

Using for 5 months, feeling comfortable and get information about report, time & attendance.

Using for 5 months, feeling comfortable and get information about report, time & attendance.

Pros

making labor report everyday by using Nowsta app

Cons

Time & Attending for clock in-clock out by mobile excess

Jared
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Nowsta Lowers My Stress Level

Reviewed on 11/07/2023

Overall, I am completely impressed with the functionality, ease of use, and practicality of this...

Overall, I am completely impressed with the functionality, ease of use, and practicality of this product. It increases my quality of life because it is so helpful and user friendly that it significantly lowers my stress level. Thanks, again.

Pros

Nowsta is so intuitive and helpful that I honestly enjoy my time using the program. I am able to visualize and focus on the teams and venues I am staffing rather than stress about difficult logistics of a program (which is common in other programs I use). It is incredibly fluid and simple in use for an aspect of my job that is actually very complicated. I would recommend Nowsta to anyone who spends a significant portion of their day filling any type of employee shifts. Thanks for your hand work, Nowsta!

Cons

I don't have a good understanding of how to compare employee work/hour allocation relative to specific types of events. Perhaps better illustrative data representation would help. It's also possible that I just don't know how to find or use these already accessible features.

Marina
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Seamless from Scheduling to Time and Attendance

Reviewed on 22/01/2022

Nowsta has saved us a lot of time scheduling staff and exporting the time and attendance data for...

Nowsta has saved us a lot of time scheduling staff and exporting the time and attendance data for payroll.

Pros

We like the time clock app that our managers can download to clock in our staff anywhere. The ease of requesting staff, sending messages, etc. through the platform is great.

Cons

We are eagerly awaiting a way for our staff to communicate back to us through the app. Currently, it is only one-way messaging outward.

Brian
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tailor-made for the industry

Reviewed on 05/05/2022

Super easy to use. Intuitive interface.

Super easy to use. Intuitive interface.

Pros

This was exactly the solution we were looking for. As a caterer with multiple locations (including new ones), different size/time/types of events, Nowsta allows the flexibility needed while communicating the way our team wants to communicate.

Cons

We love it! Support is always listening for new feature suggestions.

Alternatives Considered

Celayix

Reasons for Switching to Nowsta

Celayix felt dated and wasn't built with the flexibility we needed for different sites/times/staffing models.
Sarah
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Smooth Transition and easy to use!

Reviewed on 04/03/2020

From the initial conversation, to the implementation, I have been fully on board! I'm excited to...

From the initial conversation, to the implementation, I have been fully on board! I'm excited to know they are constantly working on how to make the software as useful as possible and I'm not sure how our company went so long with out it!

Pros

This software is so user friendly! We have a VERY wide range of employees that range from savvy to beginner in the tech department. The transition to this app/website was seamless for everyone involved. I love how you can compartmentalize almost every aspect of information on both the administrative side as well as the user side. It takes me less than 1 minute to create an event, and about the same for our employees to choose whether or not they are able to work. It's great from start to finish!
I also love that employees can choose how they receive notifications. Very customizable to how they use their phones.

Cons

The biggest thing I wish this software had was an app from the admin side. Although the browser is esthetically pleasing, I would like to get push notifications as the administrator.

Shelby
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Nowsta Review

Reviewed on 09/10/2019

Pros

It’s super easy to use and there are (so far) no glitches. The last thing you want is a program messing up mid scheduling. I love being able to rate employees and it’s super easy for my staff to see all the details of the shifts they’re working. It also reminds them to show up 2 hours prior!

Cons

Nothing so far. Obviously it’s constantly updating which can be a pain but it’s worth it to have a nice easy to use software

Sarah
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Scheduling Software

Reviewed on 19/12/2019

The entire Nowsta team has been responsive and easy to work with!

The entire Nowsta team has been responsive and easy to work with!

Pros

The ease of use and integration with Total Party Planner

Cons

We would like there to be an option that an administrator is able to clock in/out employees without having to be the event owner.

Laura
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Employee Scheduling Software

Reviewed on 01/06/2023

Nowsta has been fairly responsive to our requests to improve the product and their customer service...

Nowsta has been fairly responsive to our requests to improve the product and their customer service is fantastic and quick to respond (and troubleshoot issues).

Pros

Nowsta is an essential scheduling and timeclock tool in our catering company. Employees in the field can easily get shift information including GPS directions, times, and uniform requirements They also can log breaks and timeclock info. Shift requests are easy and simple to respond to for employees. We have been using Nowsta for many years and are very happy with it.

Cons

I wish that Nowsta was a little easier to use for scheduling full time employees with somewhat regular shifts. They have a weekly scheduler in beta mode, but it is still clunky and doesn't allow you to schedule employees without entering individual daily shifts. Other programs we have used allowed us to Enter a shift and then click a box for which days of the week that shift applied to.

Larry
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Nowsta review

Reviewed on 16/11/2020

A+

A+

Pros

The Nowsta Team is remarkable and very willing to customize.

Cons

Nothing except we don’t have enough business now to use it to its fullest capacity.

Alternatives Considered

Caterease

Reasons for Switching to Nowsta

Very simply it was the people of Nowsta and their inclusive approach to collaborate with their clients.
Rosemary
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 08/10/2021

Really good!

Really good!

Pros

Scheduling, worker profiles and availability

Cons

I'd like to be able to print out a user friendly format for reviewing staff performance based on event notes and staff notes

Celeste
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great and easy App

Reviewed on 15/12/2020

Since using the Nowsta app its been a lot easier to book weekly jobs
Overall Great App to use for...

Since using the Nowsta app its been a lot easier to book weekly jobs
Overall Great App to use for your company

Pros

Numerous things but the main thing is that employees can get paid 24 to 48 hours after they're shift is approved.

Cons

I didn't like that I couldn't send out a weekly timesheet, but later this was resolved and now we can send out a weekly timesheet.

Alisha
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Overall, this program has been a lifesaver and has drastically improved our staffing process.

Reviewed on 28/07/2018

Pros

I have been using the software for over 2 years now and have seen it develop into the great product that it is today. What I like most is that the Nowsta team is dedicated to really understanding the needs of their end users and developing a system that is perfect for event industry professionals.

We have been able to really cut down on overtime in every department, have a much higher response rate from staff who are receiving offers to work, and management is able to track hours and run payroll reports much more efficiently with this system in place.

The many different levels of permissions allow me to customize what each person using the system is able to see and access in the system. My Sales team can see schedules, but not pay rates and are not able to adjust times/ shifts. Department head can see pay rates, and enter schedules, but are not able to create or remove another admin user. Event staff can not access the admin portal at all.

There are many great features that this system has that several others on the market simply do not consider or offer, and I would highly recommend taking a look at it if you are not already a user.

Cons

As with any system that is still in development, there are still a few hick ups in the program. The Nowsta team works diligently to iron out the kinks but this causes the system to go down for unexpected periods of time and staff is unable to clock in/out.

Tammy
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

We Love Nowsta

Reviewed on 12/05/2023

Nowsta has been very beneficial in saving time scheduling staffing and keeping track of staffing as...

Nowsta has been very beneficial in saving time scheduling staffing and keeping track of staffing as per event.

Pros

We love how easy it is to assign team members to events and how easy it is for team members to accept or decline, based on their personal schedules. We love how Nowsta integrates with our Curate software! We appreciate all of the information that we are able to plug-into each event!

Cons

We do not at all appreciate that Nowsta does not offer any phone support whatsoever. Nowsta is impossible to integrate with ADP and this is a huge disappointment, as had been told that this would be an easy process. We are having to hire yet another software in order to run our payroll, again a huge disappointment, because we were hoping that using Nowsta would streamline our payroll process.

Response from Nowsta

Hello Tammy,
We do offer custom payroll files that will import directly into ADP. Please contact us at [email protected] and we can assist you in getting this set up.

Jennifer
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Entertainment Crewing Software

Reviewed on 19/02/2022

This software allows us work with an ever-changing employee pool to staff entertainment events. It...

This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing.

Pros

Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way.

Cons

I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more.

Response from Nowsta

Hi Jennifer,
Just following up here to let you know that you can create custom pay rates on a per client basis.
Here is a link to an article that explains how to set these up.
https://community.nowsta.com/en/articles/3038105-how-to-add-custom-client-pay-rates-and-bill-rates
If you have any questions - please let us know at [email protected]

Marcus
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Game Changer for Event Management

Reviewed on 02/10/2021

I have used Nowsta for the past 6 years with three different Catering/Hotel companies because the...

I have used Nowsta for the past 6 years with three different Catering/Hotel companies because the dedication Nowsta has to their clients is superb, the software is user-friendly with features that save time and energy. The app is loved by my staff and commutation to them through it is seamless. If you want to streamline all things dealing with event management this is the software for you!

Pros

The scheduling and communication features are by far the best in the biz. Geared towards events.

Cons

Definitely wish they had the feature to approve "published shifts request" before our employees are "confirmed". When you have many on-call staff this feature helps with sorting through everyone based on knowing who will 100% Percent pick-up the shift. Nowsta does have a "availability calendar" so staff can easily notify management of their current availability, but with a staff of 50+ enforcement that they keep their calendar updated is easier said than done.

Clark
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Staffing made simple

Reviewed on 11/11/2020

Pros

Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.

Cons

I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.

Alternatives Considered

schedule cloud
Evan
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Apple of Scheduling Platforms

Reviewed on 11/03/2020

Wonderful team of staff - they always want to know feedback and will call action to issues swiftly....

Wonderful team of staff - they always want to know feedback and will call action to issues swiftly. Nowsta is always updating with new features. I have used several staffing platforms over the years and Nowsta is by far my favorite.

Pros

Very fluid platform. Easily integrates with our other necessary systems that make staffing, scheduling, and back end work very seamless.

Cons

Loading time takes a bit sometimes. Nothing else.

Abigail
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Nowsta Review

Reviewed on 24/05/2023

My experiences have been all positive! It is a great platform that helps our company function...

My experiences have been all positive! It is a great platform that helps our company function efficiently.

Pros

I love how easy Nowsta is to learn and work with. It makes scheduling over 150+ employees easier than I could have ever imagined! The support team is so incredibly quick to respond and help with any issues that arise.

Cons

I would love it if the app had a few more features, such as removing or adding staff to an event.

Response from Nowsta

Hey Abigail,
Thanks for the Nowsta love - we love hearing feedback from our customers. I wanted to follow up to learn more about "removing or adding" staff to an event, as this should be an easy task. Don't hesitate to contact me, and I would be happy to provide more clarity.

Meg
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Nowsta helped me expand my business

Reviewed on 03/12/2021

Because I am not spending hours trying to schedule multiple jobs, this has freed up time for me to...

Because I am not spending hours trying to schedule multiple jobs, this has freed up time for me to source more business, hire and train more people.

Pros

I like the weekly view to see who is available when scheduling and the Events page to see if we have any days open to schedule new projects.

Cons

I really wish on the Weekly View that there was a way that the team could put in when they can not work as well as when they can. My team and our work are flexible but I always have to call the team member to see if they could possibly make it an hour earlier to meet a vendor or if we can switch the days they want off and they can tell me if they have no flexibility on certain days.

Greta
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Streamline your process!

Reviewed on 10/05/2023

Payroll reporting is simpler.Tracking who is where/when is much less single-threaded than it was.

Payroll reporting is simpler.Tracking who is where/when is much less single-threaded than it was.

Pros

So much easier to keep track of who is where, when, and it keeps me from double booking folks. I also love that it alerts/reminds them of their commitments. So much better than a spreadsheet!

Cons

Some occasional glitches that are a challenge for the less tech-savvy.Daily schedule of events often prints with strange page breaks.

Albert
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Efficiency Is the Key

Reviewed on 18/05/2020

I like the feature to sync my Google calendar, this keeps me up to date on certain reminders. Also...

I like the feature to sync my Google calendar, this keeps me up to date on certain reminders. Also the feature to pull up past jobs assist my staff in reminders on repeat clients. We periodically update our Uniform requirements through the app so our staff will be aware of any changes. All around efficient for the company!

Pros

My staff and I love using this app! I enjoy the option to send out a message to all staff and them being able to get it instantly. I appreciate the Geo-Clock in feature also, this keeps my staff on task when we work events. They can see how many hours worked and can calculate their paychecks with ease.

Cons

All features are pretty seamless, maybe an option to take a picture in the app. My staff has reported that they can't clock in periodically due to low signal, but maybe that is a phone carrier issue.

Cindy
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Catering Company review of Nowsta

Reviewed on 02/06/2023

it's an easy app to use and as i need to utilize it daily, i'm grateful for a process that is...

it's an easy app to use and as i need to utilize it daily, i'm grateful for a process that is intuitive and easy to work with

Pros

it's easy to switch between different modes and to keep track of staffing progress

Cons

I wish i could see more information on the screen at once; ie the calendar for more than a month

Victoria
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Nowsta Review

Reviewed on 23/06/2023

I've been using NOWSTA for over a year now, and definitely recommend it to all. It is super...

I've been using NOWSTA for over a year now, and definitely recommend it to all. It is super important for our company because everyone (front of house and back) use it for scheduling.

Pros

I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry.

Cons

I do not like how sometimes NOWSTA lags in time and I do not like how sometimes NOWSTA glitches and removes data from already inputted info.