Nowsta Reviews

We started using NOWSTA almost 2 years ago and it has made scheduling so much more efficient. We use it throughout our company - from servers and bartenders, to kitchen, warehouse, and office workers. The platform is user friendly for both schedulers and staff. Our Staffing Coordinator of almost 13 years says we have never been fully staffed so early for our events! And she doesn't have to rely on temporary staff as much anymore because we are staffed more efficiently.
Bonus - Nowsta's email newsletters are very informative and concise in the topics of labor laws, staffing trends, and other topics related to our industry.

Nothing major that I am aware of! Overall, it works well.

making labor report everyday by using Nowsta app

Time & Attending for clock in-clock out by mobile excess

We like the time clock app that our managers can download to clock in our staff anywhere. The ease of requesting staff, sending messages, etc. through the platform is great.

We are eagerly awaiting a way for our staff to communicate back to us through the app. Currently, it is only one-way messaging outward.

This was exactly the solution we were looking for. As a caterer with multiple locations (including new ones), different size/time/types of events, Nowsta allows the flexibility needed while communicating the way our team wants to communicate.

We love it! Support is always listening for new feature suggestions.

It’s super easy to use and there are (so far) no glitches. The last thing you want is a program messing up mid scheduling. I love being able to rate employees and it’s super easy for my staff to see all the details of the shifts they’re working. It also reminds them to show up 2 hours prior!

Nothing so far. Obviously it’s constantly updating which can be a pain but it’s worth it to have a nice easy to use software

The ease of use and integration with Total Party Planner

We would like there to be an option that an administrator is able to clock in/out employees without having to be the event owner.

Nowsta is an essential scheduling and timeclock tool in our catering company. Employees in the field can easily get shift information including GPS directions, times, and uniform requirements They also can log breaks and timeclock info. Shift requests are easy and simple to respond to for employees. We have been using Nowsta for many years and are very happy with it.

I wish that Nowsta was a little easier to use for scheduling full time employees with somewhat regular shifts. They have a weekly scheduler in beta mode, but it is still clunky and doesn't allow you to schedule employees without entering individual daily shifts. Other programs we have used allowed us to Enter a shift and then click a box for which days of the week that shift applied to.

The Nowsta Team is remarkable and very willing to customize.

Nothing except we don’t have enough business now to use it to its fullest capacity.

Scheduling, worker profiles and availability

I'd like to be able to print out a user friendly format for reviewing staff performance based on event notes and staff notes

Numerous things but the main thing is that employees can get paid 24 to 48 hours after they're shift is approved.

I didn't like that I couldn't send out a weekly timesheet, but later this was resolved and now we can send out a weekly timesheet.

I have been using the software for over 2 years now and have seen it develop into the great product that it is today. What I like most is that the Nowsta team is dedicated to really understanding the needs of their end users and developing a system that is perfect for event industry professionals.

We have been able to really cut down on overtime in every department, have a much higher response rate from staff who are receiving offers to work, and management is able to track hours and run payroll reports much more efficiently with this system in place.

The many different levels of permissions allow me to customize what each person using the system is able to see and access in the system. My Sales team can see schedules, but not pay rates and are not able to adjust times/ shifts. Department head can see pay rates, and enter schedules, but are not able to create or remove another admin user. Event staff can not access the admin portal at all.

There are many great features that this system has that several others on the market simply do not consider or offer, and I would highly recommend taking a look at it if you are not already a user.

As with any system that is still in development, there are still a few hick ups in the program. The Nowsta team works diligently to iron out the kinks but this causes the system to go down for unexpected periods of time and staff is unable to clock in/out.

We love how easy it is to assign team members to events and how easy it is for team members to accept or decline, based on their personal schedules. We love how Nowsta integrates with our Curate software! We appreciate all of the information that we are able to plug-into each event!

We do not at all appreciate that Nowsta does not offer any phone support whatsoever. Nowsta is impossible to integrate with ADP and this is a huge disappointment, as had been told that this would be an easy process. We are having to hire yet another software in order to run our payroll, again a huge disappointment, because we were hoping that using Nowsta would streamline our payroll process.

Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.

I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.

I love how easy Nowsta is to learn and work with. It makes scheduling over 150+ employees easier than I could have ever imagined! The support team is so incredibly quick to respond and help with any issues that arise.

I would love it if the app had a few more features, such as removing or adding staff to an event.

I like the weekly view to see who is available when scheduling and the Events page to see if we have any days open to schedule new projects.

I really wish on the Weekly View that there was a way that the team could put in when they can not work as well as when they can. My team and our work are flexible but I always have to call the team member to see if they could possibly make it an hour earlier to meet a vendor or if we can switch the days they want off and they can tell me if they have no flexibility on certain days.

So much easier to keep track of who is where, when, and it keeps me from double booking folks. I also love that it alerts/reminds them of their commitments. So much better than a spreadsheet!

Some occasional glitches that are a challenge for the less tech-savvy.Daily schedule of events often prints with strange page breaks.

it's easy to switch between different modes and to keep track of staffing progress

I wish i could see more information on the screen at once; ie the calendar for more than a month

I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry.

I do not like how sometimes NOWSTA lags in time and I do not like how sometimes NOWSTA glitches and removes data from already inputted info.