13 reviews

Overall rating

4.1 /5
  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Features
77%
recommended this app
13 reviews
Suryamani K.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Provide Purchase Order

Reviewed on 05/12/2019

Reminder facilities very good.

Pros

Reminder facilites and searching facilities

Cons

Purchase Order we can't make in this software

Response from Ipercepts Creative Soft Tech

Hi Surya,

Thanks for the kind feedback, will certainly try to add PO module in future and provide you the same.

Thanks!

Verified Reviewer
Overall rating
  • Industry: Financial Services Software
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Very customisable CRM.

Reviewed on 28/05/2018

Pros

Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Cons

Not available as an app for when out of the office, other than that all was good and no other cons to list.

Response from Ipercepts Creative Soft Tech

Sorry for the delay in responding and thank you for the kind review, also the Mobile application is now available, kindly contact our support team they will assist you with the application, thanks!

Ekta G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

CRM

Reviewed on 09/12/2019

Pros

Leads sorted and maintained at one place

Cons

Not user friendly and excel comes more handy sometimes

Prudhvi P.
Overall rating
  • Industry: Plastics
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 09/12/2019

god

Pros

ease of access

Planning friendly

updates

Cons

Not much
Search options only we cant search immediately.

Aishwarya M.
Overall rating
  • Industry: Security & Investigations
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Ease of work

Reviewed on 19/12/2019

Overall the experience is really good. its very easy to use and easy to understand.

Pros

The Quotation and invoice format, also the reminders that we use for leads

Cons

adding products in the quotation is quite difficult.

Response from Ipercepts Creative Soft Tech

Hi Aishwarya,

thanks for the fare feedback, will ask our Support team to get in touch with you on your concern you mentioned in (Cons) for the difficulties in adding the product.

Thanks,
Rajendra

David B.
Overall rating
  • Industry: Telecommunications
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Delightful, Useful, Rough Service

Reviewed on 06/04/2018

Pros

iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Cons

The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

Response from Ipercepts

Thanks for the Kind response David.

Ashish J.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good software for management in a team

Reviewed on 03/12/2019

We are getting leads to work and update on a regular basis.

Pros

It's full of various functions which is very much handy in daily work. Easy to use and understand.

Cons

Interface is a bit old. No customization of interface

Response from Ipercepts Creative Soft Tech

Hi Ashish,

Thanks for the feedback, yes we are working on the interface/UI, soon you will get an update with the upgraded UI.

Thanks!

Ajay R.
Overall rating
  • Industry: Industrial Automation
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Ti

Reviewed on 03/12/2019

Good,

Pros

Attendees and punctuality, or time saving

Cons

Bugs, must requires iPhone app, or location tracking

Response from Ipercepts Creative Soft Tech

Hi Ajay,

Thanks for the honest review, will certainly look into the cons you mentioned and we are working on iPhone version of the application.

Thanks!

Vishal K.
Overall rating
  • Industry: Industrial Automation
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Feedback

Reviewed on 05/12/2019

the experience is good.
support excellent

Pros

Good software
customized as our workflow

Cons

look and feel needs to be improved
lags speed
ease of operation needs to be improved

Response from Ipercepts Creative Soft Tech

Hi Vishal,

Thanks for the fare feedback, will surely be working on UI level improvements and release as update.

Thanks!

Kuldeep S.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.

Reviewed on 05/06/2017

Increased productivity of employees which results in better customer satisfaction and more revenue.

Pros

First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons

Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Response from Ipercepts

Thank you for the Kind feedback!

Barry F.
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Effective Usage

Reviewed on 05/12/2019

Friendly to handel

Pros

Ease to Use and keep records of tickets and customer

Cons

Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

Response from Ipercepts Creative Soft Tech

Hi Barry,

Thanks for the fare feedback, will certainly look at the cons you mentioned.

Thanks!

Neha V.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Nothing is extraordinary--CRM

Reviewed on 07/12/2019

Pros

Nothing as such.

Even your software lacks in many basic features.

Cons

This software lacks in user- friendliness.
It is not automated.
Automatic assignment of leads to an user is missing so it is time consuming.
It is manual completely.
filters are also not working properly.
Importing an excel is not an easy. It is complicated.
Recent leads are sometimes not on the top.
When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

Response from Ipercepts Creative Soft Tech

Hi Neha,

Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority.

Hope you will give improved feedback in coming days.

Thanks!

Sanjeev R.
Overall rating
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

the more details, the better.

Reviewed on 05/12/2019

Pros

Campaigns : Its very easy track to customer

Cons

Customer : Its very easy search customer

Response from Ipercepts Creative Soft Tech

Hi Sanjeev,

Thanks for the appreciation, will look forward to continue working with you.

Thanks!