Rotageek Reviews

For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience.

It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going.

Scheduling is so quick and easy with rotageek. It is simple to update schedules and the team always have access, so no excuses for turning up to work at the wrong time.

Would love the software to be more user friendly on my android tablet.

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

as a toll to record hours worked it is better than previous- however on a day i would get at least 5/8 emails from the team asking me to amend their hours as it has clocked them out/not recorded the day/app didn't work.
it is a pro for the team to be able to see their schedule on an app
it is a pro to have the holiday accreument available.
paying team members who work across multiple sites is a plus.

i preferred when you could re order the employees - no idea why this function changed.
when you copy and paste a shift if a short shift it reverts to a 30min break when for us many still take 60mins time consuming and if missed costs the bussiness.
time it takes for employees to appear.

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

This app/website gets used in our company daily. It’s easy to use and has some fantastic features to ensure doing rotas is smoothly run. Commission reports are also super handy and easy to fill in daily. All in all a great software.

Honestly nothing to fault with this app, I liked all the features and didn’t have a problem with any of them.

I like the way you can request holidays and days off , swaps .

We can’t print daily floor plan before to approve the schedule

Simplicity of adding shifts and changing shifts

It doesnt link up very well with the company payroll system as reason codes are not the same. And it would be good to be able program fixed shifts for those colleagues who do the same days and shifts every week.

Fantastic scheduling tool that lets me update and amend my schedules from anywhere on any device, provides updates to all users when any changes have been made and means that everyone knows when they should be working, really easy to use and great support

find the app a little fiddly to use, prefer to use the website option as its alot easier to manage large schedules on a bigger screen

Easy scheduler and autoschedule. Timesheet incorporated which remove lot of admin and manual work. clear visibility of everyone working hours and shifts pattern

some mini glitches such as break or annual leave miscalculation

Its quick, easy and efficient. It has made viewing the rotas much more easier

there are no cons, going from paper based to this has improved ease considerably

It’s easy to see costings, plan daily schedules and apply holidays

Sometimes it’s glitchy and you require assistance but that is always there if needed

Easy to use
Very user friendly
Concise information
Clear website graphics

All good ... except occasionally being asked to re log in

Easy to use and always someone there to help you if you are stuck

Nothing I don't like, everything is just brill. It makes work easier.

It is quite straight forward to view and use once you get used to it
Has a very nice and clean design

There are quite a few bugs and issues with the software
Doesn't allow to copy and then delete things, you need to delete then copy and paste
The app allows for white backgrounds and black text, the web version doesn't.

It makes it easier to know my shifts and prepare ahead.

Sometimes it crashes and I’m not able to see my shift

I have very little that I cannot praise this software on. The app is excellent and makes creating rotas, filling timesheets and authorisating absence very easy. It keeps all the employees information in one location meaning staff feel extremely informed and there is a true transparency between management and sales, saving time around seeking info and booking days off work.

My only issue is that the app only works with Google Play Store and IPhone users, whereas, I use Huawei. Meaning I have to manually do the work on a PC for myself, to clock into every shift, see my rota, etc.

Ease of use, perfect on desktop and in app for staff

Sometimes there are glitches and staff have reported defaults on the app however this has been dealt with quickly by the team

Customer support
Flexibility
Leave admin and swap function

Struggled to run when too many users
Getting staffing levels right in the first place

Like the app on your phone to access to see what you're working and what the team are working. Easy to swap and change shifts and the colour function to distinguish between shifts

Very slow lately, doesn't load for a long while and changes fail to register causing you to make mistakes

It's easier to use than other software we've had and much easier than writing out a rota each week

It sometimes struggles to load but no more than any other site

Great bit of software works really well

When you link to our payroll holiday can be unclear

Very quick delivery of peoples shifts. Easy to edit.

A lot of glitches when it comes to printing out the rotas.

It's easy to understand straight away from the first time you use it. Well laid out and extremely stable platform with a great app and notification settings for my staff. Easy to adjust on the fly and to set up for the long term.

I have yet to come across a real problem or something I dislike about this simple program.

I love the ease of use and how it allows me to interact with other users by implementing gaps for shift covers and notifications for any shifts created .whats amazing is that all staff get a notification about the shift I’ve created or changed by text and email too.thats so convenient.

Not too many cons .maybe some changes are unnecessary in my opinion and don’t add any extra usage .