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283 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aweber is the prefect email service for beginning and advanced marketers
Reviewed on 09/08/2022
I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is...
I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is well worth taking the time to learn how to use it.
Pros
Aweber is designed for marketers. It has a great automation system with many advanced features, like "if/else" and segmentation, that are well worth investing the time to learn. It is a great service for online marketers looking to make the next step. The telephone support is very helpful.
Cons
Aweber usually costs more than other services, but it is usually worth spending the extra money because it provides benefits like 24/7 telephone and chat support.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Mass Emails made easy, especially if you do Campaigns
Reviewed on 10/02/2021
I found it a little bit of a learning curve, because it is powerful and has a lot of html graphical...
I found it a little bit of a learning curve, because it is powerful and has a lot of html graphical ability which is pretty and designer friendly like if I was a web designer, which I am not. The greatest equalizer there is the award winning easily accessible tech support. Their customer service is hospitality devine!
Pros
The ability to use multiple lists, OR the same list with segments.
Cons
I would love to be able to sort alphabetically inside AWeber my lists, to match with other databases to ensure that I have not missed someone. You have to export to excel for that feature or functionality. One other element threw me, it's case sensitive in other words if you search KATHY you will not find Kathy.
Reasons for Switching to AWeber
The campaign strength variety of options and overall support awards.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
From Hero to Zero
Reviewed on 25/09/2020
It's a shame Aweber fell from our grace so monumentally. I'd been a loyal customer for several...
It's a shame Aweber fell from our grace so monumentally. I'd been a loyal customer for several years, but when things went wrong they did so so disastrously and caused real damage to our business. When you're emailing thousands of people, technical glitches are not OK, especially if they can't be explained.
Ironically, it's only been moving to another provider that has really served to highlight how dated Aweber is.
Pros
AWeber was my first email marketing system and I was happy with it for several years. It's fairly easy to use despite having a rather clunky and old-fashioned interface. Email deliverability is reasonably good and the support team responds quickly. It's also staffed with people and not bots.
Cons
Sadly, Aweber completely destroyed an email campaign and lost me money. I had set up a sequence of emails and twice been on to support so they could confirm it was done correctly. When the time came, the emails went out in the wrong order, annoying customers I'd spent years building up and making our company look very unprofessional. Despite personal phone calls and apologies, Aweber seemed to lose interest and have yet to explain what happened.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Email marketing made simple
Reviewed on 15/06/2023
Pros
The platform overall ease of use is what I consider Aweber's. Setting up campaigns and creating visually-appealing emails has been a breeze, thanks to its intuitive interface and drag-and-drop functionality. Plus, the templates library makes the whole email or email campaign process so much faster – and I love that!
Cons
On the one hand, simplicity and ease of use are key. On the other hand, however, Aweber's simplicity also represents a limit if you'd like to do more advanced stuff. This means that, at some point, you may "outgrow" the platform because you may need a more robust set of features.

- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Came back to Aweber
Reviewed on 09/09/2022
I was an Aweber customer for several years and left to try other competitors. Even though some...
I was an Aweber customer for several years and left to try other competitors. Even though some competitors were a little less monthly cost, they probably cost me more in the long run because of the time wasted in frustration. Aweber works seamlessly with my OptimizePress Smart theme. I enjoy the peace of mind again.
Pros
I love the ease of integration with other platforms. I used Aweber for several years and left to try other low-priced autoresponder services. I learned my lesson. I came back to Aweber recently. They are the best.
Cons
I have no negatives to list. It's the easiest, most intuitive service I have used.
Alternatives Considered
Constant ContactReasons for Switching to AWeber
I felt Aweber was easier to use and very affordable.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Top email marketing tool
Reviewed on 29/03/2020
From the start, everything was clear for me, and I got into the software almost immediately. Every...
From the start, everything was clear for me, and I got into the software almost immediately. Every further step I have made was smooth, and what I expected. It saves a lot of time and makes sure that your emails will be delivered. Also, you get great analytics, which helps you plan for your next steps.
Pros
This software has everything that I could imagine I will need for my email campaigns. Also, there handling of potential spam mail is excellent. When you do the campaign using this software, likely, you would not have problems with your emails being characterized as spam.
Cons
To be affordable, you need to have a large number of subscribers and mail campaigns. It is not for small users or companies that have sporadic email campaigns.

- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Long Time User -- Haven't Switched Yet
Reviewed on 22/07/2019
I've been a member of Aweber for a very long time. They have been good to me and are quite...
I've been a member of Aweber for a very long time. They have been good to me and are quite affordable for all the features I receive.
Pros
Aweber is relatively easy to use and has most of the functions I need.
Cons
There are still some features that aren't available that make my life less easy than I'd like. However, I haven't found anything better so far.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Fastastic product
Reviewed on 15/10/2020
it's been really good to use actually and integrates with my website page builder which is awesome
it's been really good to use actually and integrates with my website page builder which is awesome
Pros
Aweber really works well, integrate with almost anything and has awesome support
Cons
automation features are lacking. Something more complex can be cumbersome to setup
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Turn email management into robust lead to sale concersion
Reviewed on 29/07/2021
Very good
Very good
Pros
This software helps us be sure we don’t keep sending invitation and sale email content to prospects who are now customers. Awebber gave us automation where we were needing to keep a physical eye on email lists. And cross reference information.
Cons
It’s not as easy to create content in as a long time competitor- and there is a customer service element that the same company excels in. However. The other things Awebber offers us are worth it.
Reasons for Choosing AWeber
Switch is not completely true. We really use both but for different things now.Reasons for Switching to AWeber
The ability to convert prospects to customers- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aweber, one of the Best!
Reviewed on 02/12/2022
Great!, in fact, I have learned a lot from this app, on how to work it and some universal handling...
Great!, in fact, I have learned a lot from this app, on how to work it and some universal handling that goes along with any other marketing app.
Pros
It's Free to use! (to a certain extent) and its functionality has a lot of marketing options
Cons
At this point all is good, ye I have to admit doesn't matter the app, every app of this nature has in and outs, pros, and cons. Nevertheless, I haven't found anything the takes my inspiration!
Reasons for Switching to AWeber
Actually, I'm using both apps which both apps are great and complement each other- Industry: Music
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Way better than MailChimp.
Reviewed on 14/05/2022
I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our...
I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were.
Pros
Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder.
Cons
There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Good for getting started
Reviewed on 09/01/2021
I used AWeber for a few years with my first business and was very happy for the price. I had their...
I used AWeber for a few years with my first business and was very happy for the price. I had their most basic paid plan which did everything I needed at the time. I will say after taking a year off and reopening this year, AWeber came in second (in a list of 10 options) when making my decision for what to use for the reopening.
Pros
When I started my first solo business and needed a way to send emails to a list, Weber was where I started. I had little knowledge about what I might need and wanted a way to get started with as little friction as possible. AWeber did just that.
Cons
Probably user inexperience on my end, but I couldn't get a handle on how to best use tags and segments to my advantage.
Reasons for Switching to AWeber
I wanted something a little more "professional" than free options while still being simple and budget friendly.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Alternative Aweber for those starting out.
Reviewed on 07/08/2021
Aweber is great, it has benefited me in many ways with my email campaigns.
I know exactly who is...
Aweber is great, it has benefited me in many ways with my email campaigns.
I know exactly who is opening my emails and clicking on referral links or sales pages in my automations.
That way I can create accurate reports for non-interacting people or buyers and etc...
This is a big help to increase your sales, because you can focus a strong campaign on the right people, just by looking at the reports generated by the tool.
I have an excellent relationship with aweber, the first 3 months were tense, but she helped me to get the necessary results to continue in the fight.
Pros
An extremely fantastic tool when it comes to email delivery.
Incredible accuracy of my automations. Without a doubt it's one of the best I've ever used.
A great help for those who are just starting out and don't have much capital to invest. Because aweber allows you to use and learn about the tool for free for 3 months.
In addition to the company's integrity in providing knowledge to its customers and users, they fill their inbox with hundreds of emails almost daily, but it's just to inform about the tool and its features, free courses and lectures for better performance.
aweber support is very good and fast, prompt service, they always solved problems for me immediately.
Also, I used several free Landing Pages templates with fantastic layouts and almost automatic. I just needed to choose the model and just type a call to action.
For everything, I recommend aweber, an outstanding service.
Cons
Negative points about this tool, I don't have.
But just an addendum, for those outside the US and needing to use the tool, it's a great idea while using the free months.
But if you're setting up and collecting leads in your campaigns, no results.
You may get frustrated, as the payment will be a little expensive, taking into account the dollar's value in relation to other countries.
But on the whole, I have no criticisms about this software.
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
No Code Automation To Evolve Your Business
Reviewed on 29/03/2023
I was able to use the free trial to test out this platform to see if it would work for me. It also...
I was able to use the free trial to test out this platform to see if it would work for me. It also offers shared workspaces so it was easy to collaborate with the team and troubleshoot.
Pros
I love Aweber's ability to manage emails, the customer support is incredible, and the drag-and-drop builder. The fact there is no code automation was a huge plus for me.
Cons
Unfortunately, you do need to pay to make use of the features, the free version is not enough. I find it a bit pricey compared to other alternatives available.
Switched From
Sendlane
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The easiest autoresponder for beginners
Reviewed on 07/08/2018
Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they...
Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.
Pros
I've used Aweber since 2014, and i've NEVER had an issue with them.
Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly.
The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)
Cons
I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.
Response from AWeber
Hi Jonas,
Thanks so much for your feedback! We really appreciate it. I wanted to quickly clarify that, generally speaking, we don't require new customers to use double opt-in after signing up for an account. Please let us know if you have any questions or need any help with your account.
Brandon O.
- Industry: Primary/Secondary Education
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aweber helps even non-techies succeed!
Reviewed on 25/09/2019
Whenever I've had a question and called Aweber they have been absolutely WONDERFUL with explaining...
Whenever I've had a question and called Aweber they have been absolutely WONDERFUL with explaining things, walking me through my challenges, and helping answer my questions. Sometimes they've even fixed things for me. Their customer service is stellar and their product is DEPENDABLE. They must have an amazing team because the product and the customer service have never let me down over the 9 years that I've been with them.
Pros
I wasn't very technical, but Aweber still made it easy to succeed at newsletters and broadcasts. My first newsletter went out to less than 20 people, but Aweber helped me look like a pro. I LOVED the email collection options. I found the perfect sign-up forms and they are both still adding names to my email list. One form is in the right-hand column of my website (on every page). The other form is a hover light box that shows up on select pages exactly when I choose. It's amazing! The editor works great and the fact that I can copy a previous broadcast email and reinvent it simplifies my life.
Cons
I'm not a techie, so I haven't explored this software a lot. I guess the part that I like the least is the fact that there are so MANY options! Split-tests, analytics, parsing...make my head spin, so I tend to ignore those options.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
You can do better
Reviewed on 20/05/2022
Good for beginners, but honestly, if you are going to learn email marketing, you might as well...
Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else.
Pros
Best in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone)
Cons
Aweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there.
They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent.
Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey).
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Marketing made easy
Reviewed on 13/07/2022
We use Aweber to connect more with our audience via email campaigns, email automation, sending out...
We use Aweber to connect more with our audience via email campaigns, email automation, sending out newsletters, and tracking how our audience resonates with our brand.
Pros
One of the easiest email marketing programs I've tried so far is Aweber. Additionally, the product has been regularly improved, for example, by include additional features like a landing page builder and push alerts.
The software's excellent email delivery rates are one of my favorite features. You can also rapidly create emails using the "Drag & Drop builder." In addition, it is a list-based program with a straightforward user interface.
Cons
Pricing should be somewhat adjusted to better serve small business owners because it is high
The segmenting is not something I enjoy. The ability to make segments on the fly would be a little more intuitive, in my opinion.
I find it difficult to use AWeber's more advanced functions. Aweber might improve its usability.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Strongly recommended, AWeber is one of the pioneers of email marketing for several reasons
Reviewed on 25/07/2023
Pros
This software allows me to automate my email communication and improve my email open rate, thanks to features like A/B testing to test and optimize conversion. Easy-to-use, intuitive e-mail editing with drag-and-drop functionality.
Cons
So far, I haven't encountered any major difficulties in using this autoresponder.
- Industry: Music
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Aweber is ok but there are better alternatives
Reviewed on 12/06/2023
I have used it for years for email marketing to customers.
I have used it for years for email marketing to customers.
Pros
There are many templates available. I also like that the emails designs are responsive and that you can also use web fonts. Good implementation of split tests and reporting.
Cons
Autorespond features could be more expansive.

- Industry: Newspapers
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Really bad platform
Reviewed on 15/07/2018
I did not get many benefits and had a bad experience overall - i no longer care this happened...
I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs
Pros
It is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should
Cons
Stay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Not Great for Small Business
Reviewed on 31/03/2020
This was the first email marketing software that I used when I first opened my massage practice,...
This was the first email marketing software that I used when I first opened my massage practice, based on the recommendation of someone who owned a much larger business. Turns out size matters when choosing an email marketing system. While it was great for my friend with a larger business, it was too simultaneously too much and not enough for my microbusiness
Pros
It offered a functional email marketing service that complied with the Can-Spam act
Cons
It was not intuitive to use and because I'm such a small business, I had the smallest/cheapest plan which gave me less functionality. I couldn't store images or create templates with my plan, which meant I had to recreate the wheel every time I sent an email.
Response from AWeber
Hi Michelle. Thanks so much for your feedback. I see that it's been several years since you were a customer. I wanted to let you know that a lot has changed since then and the limitations you mentioned no longer exist (e.g., ability to store your own images, create templates, etc.). In fact, every customer has access to all features and functionality, regardless of their rate. We do not have pricing tiers that limit functionality. We hope you'll consider giving AWeber another try. We offer a 30-day free trial and would be happy to do a brief demo for you, if you'd like. - BO
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
AWeber Review - Our Pros and Cons of This Platform
Reviewed on 05/11/2022
Aweber is one of the most affordable email marketing tools on the market compared to other tools...
Aweber is one of the most affordable email marketing tools on the market compared to other tools like Getresponse and Sendinblue. The free plan allows you to send 3000 emails and you're limited to collect 500 email subscribers per month. AWeber does not do well in email deliverability.
Pros
What I liked most about AWeber is that it provides an easy-to-use interface that gives you a good amount of design flexibility. AWeber is a cost effective tool for small businesses. It allows you to send 3000 emails per month for free, this makes it perfect for beginners who are just getting started with email marketing. With AWeber no matter how many subscribers you have, you'll always have access to the full features of the tool. There is a cool feature in AWeber when you're creating newsletters called keep my content checkbox, where your content is saved. This feature is not available In other tools where your content is overriden as soon you switch templates.
Cons
The free plan offers limited features such as the list building feature where youre allowed only one list. If you want to manage more lists, it becomes expensive quickly. Generally the quality of the features that you get when you upgrade to the pro plan are not worth it.
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Feedback And Improvement
Reviewed on 28/07/2022
Average
Average
Pros
The ability to collect and automate email marketing campaigns on our platform
Cons
Higher plans are a little bit too expensive for the average user, higher barrier of entry
Alternatives Considered
Meta for BusinessReasons for Choosing AWeber
Effective automation processSwitched From
MailchimpReasons for Switching to AWeber
Effective automation process
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Powerful Email Marketing Management
Reviewed on 18/12/2018
Having used Aweber for a few different reasons (online training program delivery, marketing funnel,...
Having used Aweber for a few different reasons (online training program delivery, marketing funnel, client newsletter and updates) it has definitely been my go to software for email marketing. It is competitively priced and the functionality you get for the cost is great.
I would suggest spending a period of time familiarizing yourself with (or watching Youtube demos) and testing the software though before adding in real clients.
Pros
Many different templates make it easy to create emails.
Easy to use styling keeps emails looking professional and in keeping with brand.
Competitively priced.
Autoresponders - setting up an email series has been fantastic for setting up new clients to our programs without bombarding them with information all at once.
Cons
It takes a little while to work your way around the navigation.
The ability to split test emails to see which get a better response would be useful.
Response from AWeber
Hi Jack,
Thanks for sharing your feedback! I noticed your comment about being able to split test emails. We have this feature, and we'd be happy to help you get started with it. Give our customer solutions team a call and we can help you out.
Brandon O.