webexpenses

4.5 (1,042)
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Software for smarter expense management & invoice processing

Overall rating

4.5 /5
(1,042)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

93%
recommended this app
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1042 Reviews

Dave
Dave
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Webexpenses Review from a USER after 2+ Years of Use

Reviewed on 04/07/2024

Have used this now for over 2 years and it is far superior to other sites we have used, be it...

Have used this now for over 2 years and it is far superior to other sites we have used, be it easier and the data you can get from it is excellent.

Pros

Easy to operate and supply all the information along with receipts to Head Office. It even tells you if you have submitted a receipt twice.

Cons

Uploading receipts can be a bit clunky and could be done from the main screen.

Gavin
Overall rating
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Wevexpenses rocks!

Reviewed on 03/07/2024

Very positive, expenses are easy to upload including receipts

Very positive, expenses are easy to upload including receipts

Pros

Ease of use, seamless integration and integration with finance system

Cons

I find the app a bit more difficult to use than the web page

Blake
Overall rating
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Room for Improvement

Reviewed on 02/07/2024

Overall, there's some archaic methods of entering claims and receipts that damper the user...

Overall, there's some archaic methods of entering claims and receipts that damper the user experience. For a modern app and website, the user experience should be more enjoyable and intuitive. It makes me dread having to do expenses.

Pros

I do like that there's a mobile app version and I find it easier to use.

Cons

There are several non-intuitive and frustrating aspects of submitting claims and receipts.

For example, when I upload a receipt unattached to a claim, but with all of the information within the receipt fields (like amount, date, etc.), the 'Add to Claim' button is always grayed out and I am unable to add a receipt to the claim without first adding a claim item to the claim, filling out all of the information I already filled out in the receipt, then selecting the receipt to attach to the claim item.

I also cannot just add a receipt to a blank claim item and have the receipt information copied over. Instead, I have to fill out all of the required fields of the claim item before I'm allowed to save. Then, after adding the receipt, all of that information is going to be overwritten by the receipt anyways.

Also, when adding a receipt, you cannot select from the phone's gallery on your mobile app unless its not within a claim and not on the main menu screen. You have to go to receipts, then add item to have the option to select add from gallery. If I am creating a claim item and want to add a receipt within the claim item menu, I cannot select from files on my phone; the only option is a picture real-time. Its incredibly frustrating and not intuitive.

Soniya
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Expense Tool

Reviewed on 04/07/2024

Pros

it's quick and easy to use, great options to select from

Cons

I think the mileage map shouldn't pick the shortest route at every point- it's very rare that route has been used- think there should be a 10 mile overage allowance before it's marked as red

Caroline
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Web Expenses user

Reviewed on 04/07/2024

In general it works well.
The reminder to submit comes too late in the month for my company, so the...

In general it works well.
The reminder to submit comes too late in the month for my company, so the deadline has already passed when I get this.

Pros

Easy to use
Easy to add receipts
Fairly intuitive

Cons

Doesn't give actual amount claimed - this maybe the way the company have set it up.
The print summary does not include the hours claimed

Mark
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Just Bad. Clunky and behind competitors

Reviewed on 10/05/2024

Frustrating. Inefficient. Clunky. Not well programmed.

Frustrating. Inefficient. Clunky. Not well programmed.

Pros

Not a lot. It hasnt crashed or lost items. But thats about it.

Cons

Its clunky, awkward, and aimply fails as a time saver. Other products are ligjt years better. Worst of all trying to record receipts and transactions as you go simply doesnt work properly when its time to reconcile and submit a report.

Response from Webexpenses

Hi Mark, thank you for your feedback.

We're sorry to hear about your experience and regret that our product did not meet your expectations.

Your comments about the clunkiness and inefficiencies are valuable to us. We're committed to continuous improvement and will be in touch with the relevant teams to address your concerns.

We offer extra training to help you get the most out of our platform. Please contact your account manager at [email protected] for assistance.

Feel free to reach out to us at [email protected] with more details or to discuss your concerns further.

Best wishes,
The Webexpenses Team

James
Overall rating
  • Industry: Insurance Software
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great System

Reviewed on 08/07/2024

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Pros

ease of use and vey easy to see the status of expenses, and the total YTD it gives

Cons

can be clunky at times but a bit of patience and you'll get there

David
Overall rating
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Travel Mileage

Reviewed on 03/07/2024

It's so simple to navigate and I like how webexspenes calculates my mileage

It's so simple to navigate and I like how webexspenes calculates my mileage

Pros

I like how I can save my mileage to my document and I can submit this at anytime

Cons

I have not experienced anything negative while using webexpenses

Katarzyna
Overall rating
  • Industry: Construction Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

easy to operate App

Reviewed on 03/07/2024

Pros

I am using webexpenses on app and my laptop. very easy to navigate.

Cons

adding photographic evidence could be easier

Alex
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

WebExpenses

Reviewed on 04/07/2024

Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it...

Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it would help.

Pros

The UI is very easy to understand. Without any training, I was able to learn the system quickly.

Cons

Attaching receipts to expenses is more fiddly than it needs to be. This might be due to the lack of training.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use and keep track of expenses claims in multiple formats

Reviewed on 04/07/2024

Pros

Contains everything in one place and allows management of multiple claims and trips in one go, allowing on the road usage and storage of receipts alongside use of categories to track spend and submit for approval. Once comfortable quick to use on a regular basis.

Cons

Initially a hurdle to overcome baseline knowledge and get used to system, but once done so then easy to use.

carrie
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great tool!

Reviewed on 04/07/2024

My overall experience with web expenses is a good one. It makes keeping track of travel expenses...

My overall experience with web expenses is a good one. It makes keeping track of travel expenses easy.

Pros

Web expenses is very easy to use and navigate. previous and current claims are easily accessed and dates of last and previous items added are clearly visible. Doesn't take very long to add a new item to the claim and is also easy to access through the mobile app.

Cons

very rarely we will experience web expenses not working. We are sometimes unable to add a new item to the claim when this happens. But it doesn't happen very often.

Sandeep
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

User friendly Platform

Reviewed on 03/07/2024

I am using Webexp from last 5 years, and the platform offers robust features for categorizing and...

I am using Webexp from last 5 years, and the platform offers robust features for categorizing and submitting expenses, and the mobile app makes it convenient to handle expenses.

Pros

The user interface is very simple, making it easy to navigate and use even for beginner. and its hassle free.

Cons

Initially, attaching the receipt might seem confusing for beginners, but it becomes familiar to everyone over time. so may be this need to be simplified.

John
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

A good expense system

Reviewed on 04/07/2024

Using the system for over 3 years with no significant issues relating to functionality.

Using the system for over 3 years with no significant issues relating to functionality.

Pros

Easy to use system, my preferance is I pad version

Cons

Display format could do with updating particularly on the laptop version

Naomi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webexpenses review

Reviewed on 03/07/2024

Really easily functionality. Does a map route for you which you can change if you went another way...

Really easily functionality. Does a map route for you which you can change if you went another way due to traffic etc.

Pros

Easy functionality to plan map routes between multiple visits which easily adds the miles for you.

Cons

Just the fact of having to put engine size of vehicle in every time you make a claim.

Nathan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Expenses on the go

Reviewed on 07/07/2024

As a frequent traveller for work related activities I find WebExpenses invaluable for mobile...

As a frequent traveller for work related activities I find WebExpenses invaluable for mobile receipt management. To have the ability to photo receipts direct to the app and then submit later when at your laptop makes life so much easier. I find the website a little less intuitive but I have got used to it over time and find it easier as time has gone on. All in all, very happy with Webexpenses, especially the receipt app management function.

Pros

Receipt management via the mobile application. Open the app, take a photo and it's there when you are ready to submit a claim. Losing receipts is a thing of the past now.

Cons

I find the website a little "clunky". The receipt picture stays open sometimes when you click to remind yourself what you're claiming. It has got easier over time but it could be more intuitive.

Mohsen
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Handy but Convoluted Web App

Reviewed on 04/07/2024

I am good in learning new software applications. So, there was a quick learning curve for me to be...

I am good in learning new software applications. So, there was a quick learning curve for me to be on board with the software which was a plus but in a long run so many features should be improved, I have used better applications but it does not matter if the development team listen to the feedback. I understand that it takes time for new applications to get better and there is always a list of features to be improved; However, if I were the product manager, I would start with a better UX design. I helped so many of my colleagues to tackle the normal problems they have, as it is not designed to have a smooth workflow.

Pros

Adding invoices by sending email and the feature of reading both forwarded in-text emails and attachments.

Cons

One transaction with multiple invoices (a very cumbersome method to tackle it). Always inconsistency/wrong in reading the received documents, i.e. image processing should be better. Makes the favourite part of using this software obsolete as I need to cross check every single of them. On top of that, to view in a bigger image of the invoice, every single document would be auto downloaded rather than be viewed.

JOHN
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The benefits of using Webexpenses

Reviewed on 02/07/2024

Overall an excellent platform for all web expenses.

Overall an excellent platform for all web expenses.

Pros

With detailed records of your expenses, you can make better financial decisions. Whether it's choosing between needs and wants or evaluating the cost-benefit of a purchase, expense tracking provides the necessary data.

Cons

I find the routes are often wrong. My actual mileage is sometimes very different.

Christian
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A good suitable system

Reviewed on 07/07/2024

Great, good system ,especially as we used paper based systems before. The effort to manually add on...

Great, good system ,especially as we used paper based systems before. The effort to manually add on spreadsheets was challenging

Pros

I use currently travel management for my staff team and myself. The system works perfect without faults. Customer Service is great

Cons

Staff can find it initially difficult but with help and support by myself , all issues are usually sorted

Mark
Overall rating
  • Industry: Construction Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good system but......

Reviewed on 04/07/2024

Overall a good product that streamlines the whole reimbursement process. Could have slight...

Overall a good product that streamlines the whole reimbursement process. Could have slight improvements with being able to draw on screen and highlight or select areas that you want to bring attention to.

Pros

Using Webexpenses to sign off expenses is fast and very easy to navigate. Easy to log in and find expenses that have been submitted.

Cons

It can be cumbersome in trying to submit expenses. The loading of reciepts can be difficult sometimes depending on the format used.

Graham
Overall rating
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Saving Receipts and Fringe Benefits

Reviewed on 03/07/2024

Pros

Having webexpenses on mobile devices makes it very accessible. It is intuitive to use. It's logarithms for automatically collecting details from receipts are mostly accurate and save time

Cons

The automatic filling of details is not always correct

Vinny
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to use for submitting expenses

Reviewed on 05/07/2024

Generally like the portal and mobile app for ease of navigation.

Generally like the portal and mobile app for ease of navigation.

Pros

The interface is easy to navigate and love you can use the mobile app to quickly submit receipts.

Cons

SSO seems to cause issue when logging in.

Isabelle
Overall rating
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great App

Reviewed on 02/07/2024

Generally very good , ease with app is great

I find system easy to use

Generally very good , ease with app is great

I find system easy to use

Pros

adding receipts and information via the app
easy to see all my claims
no need to separate cash and credit card receipts

Cons

Can be difficult to read some receipts that have been on PDF format
Adding Mileage can be a little confusing and takes time to learn the process
would like a larger window to view receipts

Marie-Charlotte
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

WebExpense Review

Reviewed on 03/07/2024

My overall experience with WebExpense has been positive. The software significantly simplifies the...

My overall experience with WebExpense has been positive. The software significantly simplifies the process of managing and reporting expenses, making it a valuable tool for both personal and business use. The intuitive interface and easy-to-navigate features ensure that users can quickly get accustomed to the platform. I particularly appreciate the receipt upload functionality and automatic expense categorization, which save a considerable amount of time.

Pros

WebExpense is a highly convenient software solution for managing expenses efficiently. Its user-friendly interface makes it simple to track and report expenses, whether for personal or business use. With features like easy receipt uploads, automatic expense categorization, and seamless integration with accounting systems, WebExpense significantly reduces the time and effort spent on financial management.

Cons

While WebExpense offers a lot of convenience, there are a few areas that could be improved. Some users might find the initial setup process a bit complex, especially if integrating with other accounting systems. Additionally, the mobile app, while functional, can sometimes be slower than expected, which can be frustrating when you're in a hurry. The customer support response time might also be slower than ideal during peak periods. Despite these minor drawbacks, WebExpense remains a valuable tool for managing expenses effectively.

Maria Teresa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

User-friendly.

Reviewed on 03/07/2024

10 out of 10. The Webexpense being so easy to use for a busy person like me.

10 out of 10. The Webexpense being so easy to use for a busy person like me.

Pros

It's user friendly. Each time i book my expenses it takes me less than a minute to do it.

Cons

Sometimes uploading the receipt as an attachement can be a bit tricky, otherwise, it's so easy to use.