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1865 Reviews

- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Streamline your productivity
Reviewed on 18/07/2019
Good so far. Easy to use and is compatible with MS 365
Good so far. Easy to use and is compatible with MS 365
Pros
Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere!
Cons
They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Nimble Storage - Best in class
Reviewed on 07/11/2019
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast,...
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
Pros
The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.
Cons
There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.
- Industry: Computer Software
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent...
Reviewed on 06/04/2018
Contact information. Group emails. Task tracking.
Contact information. Group emails. Task tracking.
Pros
I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.
Cons
Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred.
Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it.
Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.
Response from Nimble
Hi there,
Thank you for sharing your feedback with our team. :)
We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided.
We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts.
Best, Olivia
Nimble Customer Success Ninja
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
This CRM has my helped my company tremendously
Reviewed on 08/06/2023
An overall great CRM when it comes to company's organization needs.
An overall great CRM when it comes to company's organization needs.
Pros
Through customer follow-ups on social networks, we were able to gather client information, and the software reacts fast to the execution procedures in specialized marketing initiatives. It is without a doubt a fantastic tool that affects the dynamics and growth of tactics.
Cons
Even though Nimble refreshes all of our funnel information in real time, it does not permit us to directly compare data.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great product all around!
Reviewed on 13/10/2022
Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy...
Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy to navigate and use. Very few issues at all, HPE is great about finding potential issues before they become and actual issue.
Pros
Almost everything! Speed, reliability, ease of upgrading, and support!
Cons
Some of the software front end is a bit hard to read. The ability to use it is easy and okay but some of the information is presented to you in a way which isn't the easiest to understand (still way better than other products though)
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Nimble Software
Reviewed on 27/01/2021
Overall, I like this software, as I am utilizing the free editions, I may buy the professional...
Overall, I like this software, as I am utilizing the free editions, I may buy the professional upgrade.
Pros
The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.
Cons
At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.
Reasons for Choosing Nimble
The elementor does not have the capabilities of the Nimble app/add-on. The Nimble seems loaded with more choices than elementor.Switched From
ElementorReasons for Switching to Nimble
I find the Nimble add-on easier to use with the Word press website I am using.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best of the best for newbies (oldies, too, maybe)
Reviewed on 29/04/2021
Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need...
Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?
Pros
It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.
Cons
I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.
Alternatives Considered
HubSpot CRMReasons for Choosing Nimble
Ease of use & learning.Reasons for Switching to Nimble
Ease of use, intuitive interface. It works how I work.- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My experience
Reviewed on 26/06/2020
Pros
Hardly know its there, which is great, as its easy to use and upgrade. Customer Service is awesome.
Cons
Needs more integration with VMware, and some work needs to be done on alarms.
- Industry: Human Resources Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awsome and easy to use
Reviewed on 07/04/2022
Amazing we cant say enough good about it.
Amazing we cant say enough good about it.
Pros
Its easy for all of our staff tl use and very accurate
Cons
Nothing we love it and very glad we choose it.
Alternatives Considered
SafeShare.tvReasons for Switching to Nimble
The reviews were better and the price was as well
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
A Social CRM that Seem Too Good To Be True (and is not)
Reviewed on 31/08/2021
As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases...
As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims.
Pros
It counts with basic CRM functionalities. It integrates some of leads data from different social channels
Cons
Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver.
Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team.
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
One of the best and simplest CRM software.
Reviewed on 16/05/2023
With this apparatus we presently effectively oversee leads and client information, this apparatus...
With this apparatus we presently effectively oversee leads and client information, this apparatus moreover gives different topics and formats for notices and emails. Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office. Agile has given eminent benefits for the development of key deals plans in social systems, the optimization of promoting has been persuasive in capturing the consideration of unused clients, items and administrations have been proposed to unused markets with the spread of publicizing. For me, one of the leading highlights accessible in this computer program is its communication history, it has made a difference me to keep track of all my communication with distinctive clients with just one press, all I have to be do is go to a contact record and select the history tab.
Pros
Exceptionally simple to utilize and relationship based CRM program that's exceedingly acknowledged by the staff within the organization, its simple and enhanced integrations with other program is the most excellent portion. It moreover coordinating with Gmail, MS Viewpoint and other social systems, it is useful for client history administration and ticket following, it moreover makes a difference to oversee and screen group execution and exercises. The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social data around a trade fair by drifting over the commerce title. It permits me to form amazing campaigns that offer assistance me accomplish social promoting criteria, their bolster is strong and exceptionally responsive to online demands, I like being able to assist the deals office for ventures done with Agile.
Cons
One drawback to utilizing Agile is that a few clients may discover its client interface a bit complicated. At to begin with, there's a great chance that the client will conclusion up befuddled whereas utilizing it. I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best Profile Enrichment App for Business Professionals on the Market
Reviewed on 24/01/2019
Nimble is our data enrichment application. We use it across departments for the purpose of...
Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...
Pros
Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.
Cons
Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.
Response from Nimble
Thank you for your review Brad. We really appreciate your support of Nimble and the team.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
We are a small business, which Nimble is the Central heart. We love that it's simple & robust!
Reviewed on 05/04/2018
Pros
It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client.
On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns.
I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display.
I'll say it again, we live in the deals section. By far my favorite element!
Oh also, the social media integration is very helpful when researching potential clients as well.
Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.
Cons
Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work.
I hope they expand how many emails you can send.
In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that).
That's probably it. I'm a big fan.
Response from Nimble
Hi Greg,
Thank you for sharing your feedback with our team. :)
We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline.
In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals.
Best, Olivia
Nimble Customer Success Ninja

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Social CRM system for industry experts, consultants and coaches
Reviewed on 08/02/2018
Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong...
Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong integration with Google Apps.
Pros
I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts.
The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion.
In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships.
Cons
The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access.
The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more.
Response from Nimble
Hi Richard,
Thanks for sharing your feedback with us. :D
We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble.
At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API.
However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn!
Best, Olivia
- Industry: Education Management
- Company size: 2–10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
It's fine for social crm and selling. Don't try to get too creative with it.
Reviewed on 23/06/2015
This is best for those actively selling with fairly normal sales cycles. For those of us who have...
This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.
Pros
Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work
I can add notes to my students each time I work with them so I have a persistent record
Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.
Cons
My clients do not use twitter so that aspect is not essential for us.
My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it.
We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.
Response from Nimble
Hi Kate,
Thanks for taking the time to share your feedback about Nimble.
Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users.
For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities.
Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level.
If you're having any trouble setting up these features, please send me a message at [email protected] and my team will be happy to help.
Best,
Joseph
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Integration with Outlook 365.
Reviewed on 11/08/2018
As a smaller business, it is important to create a relationship with your clients. Nimble really...
As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.
Pros
I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble.
Cons
I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool for organizing my communications
Reviewed on 12/09/2017
Nimble keeps me organized about people. I add people when I meet them, along with a note to help me...
Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth.
Pros
I love the way Nimble integrates with my email program so I can track contacts with important connections. I've customized the deals feature so I track activities and people to my business projects and networking strategies so I can see at a glance how effective my actions are, and I can see my progress at a glance. The tags allow me to quickly find people I want to focus on, and makes it easy to keep track of the details about hundreds of people--more than I could ever do if I had to remember these small facts. I love that I can add contacts right from email.
Cons
I love that Nimble interacts with my Gmail and iCloud calendars, but I wish events would show up across my calendars faster. The keep in touch features seems helpful, but I wish there was a way to manage their reminders. I tend to get too many follow up reminders in clumps so large that I can't managed them. I'd like to be able to spread them out more evenly across my weeks. As a result. I end up canceling the keep in touch for many people when I'm overloaded.
- Industry: Financial Services Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very advanced CRM program that is fun to work with
Reviewed on 13/09/2017
Overview on prospects, overview on offers, easier to do business.
Overview on prospects, overview on offers, easier to do business.
Pros
Links to social media, a lot of options to tag relations and make selections, easy to create mailings and able to see all contact moments/e-mail under 'pending and history'
Cons
Links to social media is not optimal. Would wish to see which relations I am connected to on Linkedin and Facebook. And suggest to connect if that is not the case or other way around (if linkedin connection not in Nimble, auto add). I would like to see social media publications/activity of the relation in Nimble. Ofcourse if FB/Linkedin do not allow, you cannot offer it.
Integration with Whatsapp would also be a very huge plus. That opens an extra communication channel for use from desktop without losing time/double entry of adresses and history complete.
I am on the original price. Don't know if I would also choose Nimble for the current price. Am small business. Currently sending an e-mail to selection more than 50 people is a hassle or expensive.
What I don't understand is why all persons e-mailed are in Nimble. Have 2.000 contacts without lead type. These can be already in (use different e-mail adresses) or can be contacts I don't want to stay in touch with.
I am a franchisee of an organisation that operates in 12 countries (30 in NL, 30 abroad) and growing. If Nimble can do an offer I can introduce it to other franchisees an the management?
Response from Nimble
Hi Andre,
¿Thanks for sharing your feedback. :)
We are so glad to hear that you are enjoying our social media integration, as well as how easy it is to send and receive emails directly within Nimble.
Recently, LinkedIn and Facebook closed their API so that other 3rd party integration, such as Nimble, are no longer able to integrate. However, you can most definitely download the Nimble Contact Add-in to your browser in order to locate contacts and their information directly within LinkedIn and Facebook and add these contacts to your records within Nimble.
Best, Olivia
Nimble Customer Success Ninja
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Marketing tools with Nimble
Reviewed on 25/05/2022
Pros
It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.
Cons
It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Nimble has been a great savior since I have started using it 2 years back.
Reviewed on 12/09/2017
1. Easy to upload lead CSV's
2. Easy to integrate with social media channels
3. Fast in terms of...
1. Easy to upload lead CSV's
2. Easy to integrate with social media channels
3. Fast in terms of response time
4. LinkedIn bio feature is fantastic
5. Group messaging helps when I need to broadcast news to a certain group of people
6. Setting reminder is easy in terms of future connect with leads
7. Extension is good, it helps but needs some modifications
8. Easy to learn and train people to use the tool
9. The existing template is well enough to use for a business who are getting into CRM
10. I also use it to create mini profiles of leads that help in connecting with them with the right message
Pros
I train people on how to use Nimble since I started using it, I just fell in love with the simplicity of the software. Most of my work is around nurturing leads and that's where I find this tool super relevant. You just need a name and the email ID, rest the tool will do for you. It will literally figure out where all this email has been used in the digital space. You will get all the details and social presence of that person and even in one of the features you could see what they have been posting on Twitter and Facebook. Out of all the features, the way it will fetch the LinkedIn bio is outstanding. Last but not the least, I have been using it for a diverse set of industries to identify, nurture and build relationships with people and this tool has reduced my efforts up to 40%.
Cons
I face problems while using the extension to scout for leads as sometimes I get redundant or irrelevant leads even if I use the right credentials. Another concern is with the Facebook integration for the streams, it won't allow with your Facebook profile, there has to be a Facebook page.
- Industry: Market Research Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
""""My review on Nimble""""
Reviewed on 12/02/2023
The software is comprehensive and offers a range of features and benefits, including contact...
The software is comprehensive and offers a range of features and benefits, including contact management, social media integration, email management, sales and marketing automation, and reporting and analytics.
Pros
I particularly appreciate the reporting and analytics capabilities of Nimble. The software provides valuable insights into my customer relationships and interactions, allowing me to make data-driven decisions. Additionally, the sales and marketing automation tools, including lead capture, lead nurturing, and lead scoring, are a great asset in streamlining and optimizing my sales and marketing processes. Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within the software.
Cons
I am impressed with the software's ability to streamline and simplify my business processes, and I have found it to be a valuable tool for managing my customer and prospect interactions. Overall, I have no complaints about my experience with Nimble and am very satisfied with its performance.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
You Are On Your Own
Reviewed on 02/01/2018
Pros
Simple way to organize contacts and deals. The email organization was why I signed up for their service.
Cons
Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile.
Response from Nimble
Hi Paul,
First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers.
We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time.
Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us.
We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at [email protected] with your feedback.
Thank you,
Samantha
Lead Customer Care Ninja | Nimble
[email protected]
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good solid CRM system; works well for a solopreneur with over 7000 contacts
Reviewed on 12/09/2017
Just getting all your contacts into one place with social profiles and email history is a great. ...
Just getting all your contacts into one place with social profiles and email history is a great. The amount of data entry is significantly less than other products (like Sugar CRM) that i have used in the past.
Pros
The integration with gSuite is great; its also pretty easy to create contacts and find their social profiles (linkedin, twitter etc.) Very easy to see past emails, schedule tasks and reminders for followups. Finding/Segmenting customers is good.
Cons
People join companies, leave and go to a new company. As such its important to see your personal relationship with that person across all the companies they have worked. Unfortunately there is no way to mark emails as "archived" so you don't really know quickly (without reading a bunch of history) that the email you selected is the wrong email.
Also with the smaller version you are limited to the quantity of group emails you can send to 50. I find it cumbersome to select a client segment (such as inviting them to a training class) and tracking who I sent emails and where I left off... so if Nimble isn't going to do emails and you need to use something like mailchimp, that's great, but Nimble only has one-way integration...you can send emails to mailchimp...but you can't then see inside Nimble who received a mailchimp email.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great software for a small business
Reviewed on 05/04/2018
This software keeps our CRM up to date and organized.
This software keeps our CRM up to date and organized.
Pros
I use this software daily and it's very convenient. I really like the way it integrates LinkedIn profiles with the contacts. It sometimes even transfers the avatar and if not, it's easy to add it manually. It's nice to be able to see a face to a client contact, so you know who you're dealing with.
Customer support is awesome. I have had some questions and issues and they always respond in a timely manner, work with me on the issue and follow up with an email.
Cons
When I add a new contact, the software wants to be smart and automatically tries to find the social profiles for this person. I like that, but it doesn't give me a choice before it saves the social profiles to the person. Of course I can delete the social profile if it turns out it's not right, but I'd rather have a choice to add it or not.
Response from Nimble
Hi Trudie,
Thank you for sharing your feedback with our team. :)
We are so glad to hear that you are enjoying the Nimble Contact add-in within your browser that enables you to import information from your LinkedIn to your Nimble account, including a photo in order to put a face to the name.
Our Customer Success team is always available to assist. You can reach out to us at [email protected].
Best, Olivia
Nimble Customer Success Ninja
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Nimble makes CRM easy!
Reviewed on 13/04/2018
lots of benefits: One central customer database, always updated with sales tracking.
I forgot to...
lots of benefits: One central customer database, always updated with sales tracking.
I forgot to mention that the APP and the Business Card Scanning feature are super helpful while in tradeshows or at events!
Pros
Intuitive platform/ great social media and marketing integrations/ quick extractions and Filtering through tags/ great integration to Microsoft Outlook / Affordable platform for small to medium size businesses
Cons
Very limited reporting features / Duplicate feature & merger is not very powerful/ difficult to upload excel list, need to do a lot of cleanup in the fields first
Response from Nimble
Hi Frederique,
Thanks for your positive feedback and happy to hear that you are utilizing several of our features including the business card scanner, social media and marketing integrations, contact management, etc.
I will be sure to share your feedback regarding our reportings and duplicate feature to our Product team. In regards to uploading your Excel spreadsheet to Nimble, the process should be very easy. Please write us at [email protected] and we'll be happy to share some tips on how to do this. We also have a great support article to walk you through the steps:https://bit.ly/2BPpcEj
Best Regards,
Samantha
Lead Customer Care Ninja | Nimble CRM
[email protected]
P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/